Support Members and Operational Excellence In this role, you will help deliver high-quality service and ensure the smooth execution of essential operational functions that support members, internal ...
Support Members and Operational Excellence In this role, you will help deliver high-quality service and ensure the smooth execution of essential operational functions that support members, internal ...
About this position: We're looking for a Revenue Operations Manager, Customer Operations to own the operational infrastructure that supports Later's brand customers across our Influence Platform ...
About this position: We're looking for a Revenue Operations Manager, Customer Operations to own the operational infrastructure that supports Later's brand customers across our Influence Platform ...
About this position: We're looking for a Revenue Operations Manager, Customer Operations to own the operational infrastructure that supports Later's brand customers across our Influence Platform ...
About this position: We're looking for a Revenue Operations Manager, Customer Operations to own the operational infrastructure that supports Later's brand customers across our Influence Platform ...
ABOUT THE TEAM The Operations Department at Parametric is comprised of skilled professionals responsible for ensuring the seamless execution of the firm's end-to-end operational processes. The team ...
ABOUT THE TEAM The Operations Department at Parametric is comprised of skilled professionals responsible for ensuring the seamless execution of the firm's end-to-end operational processes. The team ...
Operations Manager
Boston, MA · On-site
Operations Manager PrimeSource Building Product sCompensation : Starting at $90,000 annually plus bonus opportunit yLocation : Boston, M AEmployment Type : Full-Tim eFLSA Status : Exemp t At ...
Operations Manager
Boston, MA · On-site
Operations Manager PrimeSource Building Product sCompensation : Starting at $90,000 annually plus bonus opportunit yLocation : Boston, M AEmployment Type : Full-Tim eFLSA Status : Exemp t At ...
Operations Analyst - Scheduling Boston Energy Trading & Marketing (BETM), located in the financial district, is undergoing tremendous growth due to the rise in renewable energy assets we manage. We ...
Operations Analyst - Scheduling Boston Energy Trading & Marketing (BETM), located in the financial district, is undergoing tremendous growth due to the rise in renewable energy assets we manage. We ...
Operations Manager
Boston, MA · On-site
What this job involves Leading all maintenance operations for the airport's baggage handling system, ensuring maximum uptime, operational efficiency, and safety compliance. This critical leadership ...
Operations Manager
Boston, MA · On-site
What this job involves Leading all maintenance operations for the airport's baggage handling system, ensuring maximum uptime, operational efficiency, and safety compliance. This critical leadership ...
Operations Manager
Boston, MA · On-site +1
Operations Manager Company: XRHealth Location: Needham, MA area preferred (on-site/hybrid, office hours 9:00 AM-5:00 PM EST) Employment Type: Full-Time Reports To: GM/Director of US Services About ...
Operations Manager
Boston, MA · On-site +1
Operations Manager Company: XRHealth Location: Needham, MA area preferred (on-site/hybrid, office hours 9:00 AM-5:00 PM EST) Employment Type: Full-Time Reports To: GM/Director of US Services About ...
Operations Manager
Boston, MA · On-site
Operations Manager Company: XRHealth Location: Needham, MA area preferred (on-site/hybrid, office hours 9:00 AM-5:00 PM EST) Employment Type: Full-Time Reports To: GM/Director of US Services About ...
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Operations Manager
Boston, MA · On-site
Operations Manager Company: XRHealth Location: Needham, MA area preferred (on-site/hybrid, office hours 9:00 AM-5:00 PM EST) Employment Type: Full-Time Reports To: GM/Director of US Services About ...
Operations Manager
Cambridge, MA · On-site
Operations Manager, About Thyme Harvard Square, Cambridge, MA Full-Time About About Thyme About Thyme is a Lebanese street bakery opening in Harvard Square this summer. Saj sandwiches, labneh, matcha.
Operations Manager
Cambridge, MA · On-site
Operations Manager, About Thyme Harvard Square, Cambridge, MA Full-Time About About Thyme About Thyme is a Lebanese street bakery opening in Harvard Square this summer. Saj sandwiches, labneh, matcha.
Operations Manager
$65K - $75K/yr
The Operations Manager is responsible for overseeing daily operations to ensure efficiency and effectiveness within the organization. This role requires a proactive leader who can manage processes ...
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Operations Manager
$65K - $75K/yr
The Operations Manager is responsible for overseeing daily operations to ensure efficiency and effectiveness within the organization. This role requires a proactive leader who can manage processes ...
Operations Manager
Georgetown, MA · On-site
$100K - $120K/yr
Operations Manager FLSA: Exempt About the Role: The Operations Manager in a manufacturing environment is responsible for overseeing and optimizing all aspects of production and warehouse operations ...
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Operations Manager
Georgetown, MA · On-site
$100K - $120K/yr
Operations Manager FLSA: Exempt About the Role: The Operations Manager in a manufacturing environment is responsible for overseeing and optimizing all aspects of production and warehouse operations ...
Operations Engineer
Cambridge, MA · On-site
$75K - $102K/yr
About the Role The company is seeking an experienced Operations Engineer to join our engineering and infrastructure team. In this role, you will be responsible for ensuring the reliable execution of ...
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Operations Engineer
Cambridge, MA · On-site
$75K - $102K/yr
About the Role The company is seeking an experienced Operations Engineer to join our engineering and infrastructure team. In this role, you will be responsible for ensuring the reliable execution of ...
Operations Manager
Cambridge, MA · Hybrid
Oversee finance operations, including subscription renewal management * Fulfill equipment sales orders, including processing orders, handling some partner integration tasks, and sending invoices
Operations Manager
Cambridge, MA · Hybrid
Oversee finance operations, including subscription renewal management * Fulfill equipment sales orders, including processing orders, handling some partner integration tasks, and sending invoices
Operations Assistant
Concord, MA · On-site
$24 - $29/hr
Operations Specialist 3-5 month Contract Start asap Industry: Manufacturing/distribution Full-time Concord, MA Hybrid (4 days onsite to train for a few weeks and then 3 days onsite) $24-29hr Must ...
Operations Assistant
Concord, MA · On-site
$24 - $29/hr
Operations Specialist 3-5 month Contract Start asap Industry: Manufacturing/distribution Full-time Concord, MA Hybrid (4 days onsite to train for a few weeks and then 3 days onsite) $24-29hr Must ...
Operations Manager
Boston, MA · On-site +1
Operations Manager Company: XRHealth Location: Needham, MA area preferred (on-site/hybrid, office hours 9:00 AM-5:00 PM EST) Employment Type: Full-Time Reports To: GM/Director of US Services About ...
Operations Manager
Boston, MA · On-site +1
Operations Manager Company: XRHealth Location: Needham, MA area preferred (on-site/hybrid, office hours 9:00 AM-5:00 PM EST) Employment Type: Full-Time Reports To: GM/Director of US Services About ...
Operations Manager
Boston, MA · On-site
Operations Manager Company: XRHealth Location: Needham, MA area preferred (on-site/hybrid, office hours 9:00 AM-5:00 PM EST) Employment Type: Full-Time Reports To: GM/Director of US Services About ...
Operations Manager
Boston, MA · On-site
Operations Manager Company: XRHealth Location: Needham, MA area preferred (on-site/hybrid, office hours 9:00 AM-5:00 PM EST) Employment Type: Full-Time Reports To: GM/Director of US Services About ...
OPERATIONS SPECIALIST
Nashua, NH · On-site
OPERATIONS SPECIALIST Do you have what it takes to lead in the heart of Naval combat? As an Operations Specialist, you will serve as a supervisor and leader in the top−secret Combat Information ...
OPERATIONS SPECIALIST
Nashua, NH · On-site
OPERATIONS SPECIALIST Do you have what it takes to lead in the heart of Naval combat? As an Operations Specialist, you will serve as a supervisor and leader in the top−secret Combat Information ...
Operations Accountant
Andover, MA · On-site
$77K - $94K/yr
The Operations Accountant is responsible for the execution and integrity of manufacturing finance activities at the Andover Manufacturing site. This role ensures accurate product costing, inventory ...
Operations Accountant
Andover, MA · On-site
$77K - $94K/yr
The Operations Accountant is responsible for the execution and integrity of manufacturing finance activities at the Andover Manufacturing site. This role ensures accurate product costing, inventory ...
Operations Specialist
Boston, MA · On-site
$21.55 - $36.63/hr
Head of Operations & Compliance Status: Non-Exempt Grade: 8 Salary Range: $21.55 - $36.63 Actual compensation within the pay range will be determined based on factors including, but not limited to ...
Operations Specialist
Boston, MA · On-site
$21.55 - $36.63/hr
Head of Operations & Compliance Status: Non-Exempt Grade: 8 Salary Range: $21.55 - $36.63 Actual compensation within the pay range will be determined based on factors including, but not limited to ...
Operations information
See Andover, MA salary details
$9.98 - $13.61
2% of jobs
$15.69 is the 25th percentile. Wages below this are outliers.
$13.61 - $17.24
40% of jobs
The median wage is $18.76 / hr.
$17.24 - $20.87
19% of jobs
$24.08 is the 75th percentile. Wages above this are outliers.
$20.87 - $24.50
16% of jobs
$24.50 - $28.13
4% of jobs
$28.13 - $31.76
4% of jobs
$31.76 - $35.39
1% of jobs
$35.39 - $39.02
2% of jobs
$39.02 - $42.65
3% of jobs
$42.65 - $46.28
4% of jobs
$46.28 - $49.91
4% of jobs
$9
$24
$49
How much do operations jobs pay per hour?
What is an example of an operations job?
What are the key skills and qualifications needed to thrive in Operations, and why are they important?
What are some common challenges faced by professionals in operations roles, and how can they be effectively managed?
What is the difference between Operations vs Customer Service Representative?
| Aspect | Operations | Customer Service Representative |
|---|---|---|
| Required credentials | Varies; often includes business or management certifications | High school diploma or equivalent; some roles may require customer service training |
| Work environment | Office settings, warehouses, or production facilities | Call centers, retail stores, or office environments |
| Employer and industry usage | Common across manufacturing, logistics, and corporate sectors | Common in retail, telecommunications, and service industries |
| Search and comparison intent | Focuses on managing processes, logistics, and overall business operations | Focuses on assisting customers, resolving issues, and providing support |
Operations roles involve managing business processes, logistics, and overall organizational efficiency, often requiring management certifications. Customer Service Representatives primarily handle customer interactions, support, and issue resolution. While both roles are essential in business operations, they differ in responsibilities, work environment, and skill requirements.
What Are Different Jobs in an Operations Department?
The operations department is tasked with increasing company efficiency and requires many different workers. Entry-level positions within the operations department include jobs such as clerical assistants or stores and inventory coordinators. With experience, you can take on additional responsibilities as an operations analyst. With additional training and advanced postsecondary education, such as a bachelor’s degree, you can apply to work as an operations manager. To become the director of operations, you may need a bachelor’s degree and significant work experience or an MBA.
What are 5 careers in operations?
What jobs pay 4000 a week without a degree?
What are 'Operations' jobs?
What does a job in operations do?

Other
Posted 29 days ago
Job description
What You'll Do: Support Members and Operational Excellence
In this role, you will help deliver high-quality service and ensure the smooth execution of essential operational functions that support members, internal partners, and the broader organization.
• Member Service Excellence - Deliver excellent service to members and internal partners by responding to requests through mail, secure email, phone, video, online messaging, contact events, help desks, and other service channels within established standards.
• Daily Operational Processing - Execute daily operational processing across consumer deposits, commercial cash management, card processing, payment channels, and digital services, including report review, transaction and file processing, balancing, adjustments, accurate posting to internal systems, and use of AI-assisted and automated tools to support efficiency and accuracy.
• Member Onboarding and Account Support - Engage directly with members to support onboarding, setup, and maintenance of products and services, including business accounts, cash management services, online and mobile banking access, online account opening, cards, payment channels, and related service features.
• Issue Resolution and Operational Support - Serve as a subject matter resource for branch employees and internal teams by troubleshooting issues, researching root causes, supporting member outreach, and coordinating with external processors or vendors when needed.
• Risk Monitoring and Escalation - Monitor service activity, transactions, applications, and deposits for accuracy, risk indicators, red flags, and suspicious activity; take appropriate action to mitigate loss, restrict access when necessary, and escalate concerns to management, fraud, or other appropriate teams.
• Automation and AI Enablement - Adopt and utilize AI-assisted tools and identify automation opportunities to improve efficiency, streamline workflows, reduce manual effort, and enhance service delivery across operational functions.
• Compliance and Procedure Adherence - Maintain knowledge of applicable products, systems, and federal and state regulations, and adhere to Metro policies, procedures, and service level expectations in all work performed.
• Cross-Functional Collaboration - Collaborate with departments and management on issue resolution, operational improvements, company initiatives, and projects, and perform additional duties as assigned.
What You'll Bring: Skills for Success
We are looking for someone who brings strong operational judgment, attention to detail, member service focus, and the flexibility to support a broad range of responsibilities in a cross-trained environment.
Required Qualifications
• High school diploma or equivalent required; associate or bachelor’s degree or equivalent work experience preferred
• 2–4 years of experience in banking or credit union operations, deposit operations, digital services, card services, cash management, or a related operational support role preferred
• Familiarity with card servicing, dispute processing, ACH, wires, remote deposit capture, or online account opening workflows
• Demonstrated ability to deliver excellent service to members and internal partners across multiple communication and service channels
• Strong attention to detail and ability to perform transaction processing, balancing, maintenance, and exception handling with a high degree of accuracy
• Working knowledge of deposit, payment, card, digital banking, and cash management processes, systems, and service workflows
• Ability to identify risk indicators, follow procedures, protect member information, and escalate suspicious or unusual activity appropriately
• Familiarity with applicable regulations (e.g., ACH rules, Reg E, Reg CC) and operational compliance practices
• Proficiency with operational systems, Microsoft Office tools, and willingness to learn and apply AI-assisted and automated solutions in daily work
• Strong problem-solving, organization, and communication skills, with the ability to manage multiple priorities and collaborate effectively across teams
• Exposure to fraud monitoring, suspicious activity review, exception processing, or operational risk controls in a financial services environment
• Bilingual communication skills, especially Spanish/English, are a plus