Customer Experience Operations Trainee Division: Customer Experience Classification: Non-Exempt Reports To: Customer Experience Manager Supervises: No Location: Cheshire, CT Date: April 2026 Summary:
Customer Experience Operations Trainee Division: Customer Experience Classification: Non-Exempt Reports To: Customer Experience Manager Supervises: No Location: Cheshire, CT Date: April 2026 Summary:
Operations Manager Operations Coordinator Customer Service Representative Inside Sales Representative Program Criteria: 180 days or fewer remaining on active duty at the time of program start ...
Operations Manager Operations Coordinator Customer Service Representative Inside Sales Representative Program Criteria: 180 days or fewer remaining on active duty at the time of program start ...
Operations Manager Operations Coordinator Customer Service Representative Inside Sales Representative Program Criteria: 180 days or fewer remaining on active duty at the time of program start ...
Operations Manager Operations Coordinator Customer Service Representative Inside Sales Representative Program Criteria: 180 days or fewer remaining on active duty at the time of program start ...
Operations Manager Operations Coordinator Customer Service Representative Inside Sales Representative Program Criteria: 180 days or fewer remaining on active duty at the time of program start ...
Operations Manager Operations Coordinator Customer Service Representative Inside Sales Representative Program Criteria: 180 days or fewer remaining on active duty at the time of program start ...
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Join us as an Operations Manager Trainee and embark on a dynamic learning journey. Through our structured, hands-on program, you'll immerse yourself in operations, mastering the skills to enhance ...
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Operations Manager Trainee
CT · On-site
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Monday - Friday, 7:00am - 3:30pm Salary - Paid Weekly Bachelor's Degree Required The Operations Management Trainee (OMT) is an 18 month structured and comprehensive training program to develop ...
Operations Manager Trainee
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Operations Manager Trainee
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Sales and Operations Management Trainee
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$25/hr
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$25/hr
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Sales and Operations Management Trainee
Hartford, CT · On-site
$25/hr
As a Sales and Operations Management Trainee in our fast-paced environment, you will use your hard-earned degree to run a business and quickly solve problems for our customers - who will depend on ...
Sales and Operations Management Trainee
Hartford, CT · On-site
$25/hr
As a Sales and Operations Management Trainee in our fast-paced environment, you will use your hard-earned degree to run a business and quickly solve problems for our customers - who will depend on ...
Sales and Operations Management Trainee
Hartford, CT · On-site
$25/hr
As a Sales and Operations Management Trainee in our fast-paced environment, you will use your hard-earned degree to run a business and quickly solve problems for our customers - who will depend on ...
Sales and Operations Management Trainee
Hartford, CT · On-site
$25/hr
As a Sales and Operations Management Trainee in our fast-paced environment, you will use your hard-earned degree to run a business and quickly solve problems for our customers - who will depend on ...
Sales and Operations Management Trainee
Hartford, CT · On-site
$25/hr
As a Sales and Operations Management Trainee in our fast-paced environment, you will use your hard-earned degree to run a business and quickly solve problems for our customers - who will depend on ...
Sales and Operations Management Trainee
Hartford, CT · On-site
$25/hr
As a Sales and Operations Management Trainee in our fast-paced environment, you will use your hard-earned degree to run a business and quickly solve problems for our customers - who will depend on ...
Sales and Operations Management Trainee
Hartford, CT · On-site
$25/hr
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Sales and Operations Management Trainee
Hartford, CT · On-site
$25/hr
As a Sales and Operations Management Trainee in our fast-paced environment, you will use your hard-earned degree to run a business and quickly solve problems for our customers - who will depend on ...
Sales and Operations Management Trainee
Hartford, CT · On-site
$25/hr
As a Sales and Operations Management Trainee in our fast-paced environment, you will use your hard-earned degree to run a business and quickly solve problems for our customers - who will depend on ...
Sales and Operations Management Trainee
Hartford, CT · On-site
$25/hr
As a Sales and Operations Management Trainee in our fast-paced environment, you will use your hard-earned degree to run a business and quickly solve problems for our customers - who will depend on ...
Sales and Operations Management Trainee
Hartford, CT · On-site
$25/hr
As a Sales and Operations Management Trainee in our fast-paced environment, you will use your hard-earned degree to run a business and quickly solve problems for our customers - who will depend on ...
Sales and Operations Management Trainee
Hartford, CT · On-site
$25/hr
As a Sales and Operations Management Trainee in our fast-paced environment, you will use your hard-earned degree to run a business and quickly solve problems for our customers - who will depend on ...
Sales and Operations Management Trainee
Hartford, CT · On-site
$25/hr
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Sales and Operations Management Trainee
Hartford, CT · On-site
$25/hr
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The Operations Management Trainee (OMT) is a developmental leadership role supporting day-to-day production and operational performance. This position uses independent judgment, data analysis, and ...
The Operations Management Trainee (OMT) is a developmental leadership role supporting day-to-day production and operational performance. This position uses independent judgment, data analysis, and ...
Operations Management Trainee Intern
Norwalk, CT · On-site
$18 - $26/hr
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Operations Management Trainee Intern
Norwalk, CT · On-site
$18 - $26/hr
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Operations Management Trainee Intern
Norwalk, CT · On-site
$18 - $26/hr
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Operations Management Trainee Intern
Norwalk, CT · On-site
$18 - $26/hr
We are seeking an Operations Management Trainee Intern (MBA) to work directly with leadership and gain hands-on experience running a local service business. This is not a traditional internship-you ...
Operations Management Trainee Intern
Norwalk, CT · On-site
$15.25 - $20/hr
We are seeking an Operations Management Trainee Intern (MBA) to work directly with leadership and gain hands-on experience running a local service business. This is not a traditional internship--you ...
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Operations Management Trainee Intern
Norwalk, CT · On-site
$15.25 - $20/hr
We are seeking an Operations Management Trainee Intern (MBA) to work directly with leadership and gain hands-on experience running a local service business. This is not a traditional internship--you ...
Apply Early
Management Trainee
Hartford, CT · On-site
$55K - $61K/yr
As a Management Trainee, you will participate in a structured training program that provides ... Learn and support daily business operations and administrative processes * Assist with team ...
Management Trainee
Hartford, CT · On-site
$55K - $61K/yr
As a Management Trainee, you will participate in a structured training program that provides ... Learn and support daily business operations and administrative processes * Assist with team ...
Operations Trainee information
See Connecticut salary details
$12.12 - $13.60
5% of jobs
$13.60 - $15.07
3% of jobs
$15.07 - $16.55
7% of jobs
$17.54 is the 25th percentile. Wages below this are outliers.
$16.55 - $18.02
14% of jobs
$18.02 - $19.50
9% of jobs
$19.50 - $20.98
7% of jobs
The median wage is $21.32 / hr.
$20.98 - $22.45
16% of jobs
$23.74 is the 75th percentile. Wages above this are outliers.
$22.45 - $23.93
15% of jobs
$23.93 - $25.40
7% of jobs
$25.40 - $26.88
11% of jobs
$26.88 - $28.36
5% of jobs
$12
$21
$28
How much do operations trainee jobs pay per hour?
What is the difference between Operations Trainee vs Operations Associate?
| Aspect | Operations Trainee | Operations Associate |
|---|---|---|
| Required Credentials | Typically a bachelor's degree in business, logistics, or related field; entry-level | Similar educational background; may require some experience or internship |
| Work Environment | Training programs, supervised tasks, learning-focused | More independent responsibilities, daily operational tasks |
| Employer & Industry Usage | Common in logistics, manufacturing, and service industries for onboarding | Standard role in operations departments, often a step after trainee |
In summary, an Operations Trainee is an entry-level role focused on learning and training, while an Operations Associate typically handles more routine operational tasks with some independence. Both roles are common in logistics, manufacturing, and service sectors, with the trainee position serving as a stepping stone to the associate level.
What jobs pay 4000 a week without a degree?
What are the key skills and qualifications needed to thrive as an Operations Trainee, and why are they important?
What is an Operations Trainee?
What is the role of an operations trainee?
How to get into operations with no experience?
What kinds of projects or tasks can an Operations Trainee expect to handle during their first year?
What jobs pay $700 a day?
Other
Posted 7 days ago
Job description
Division: Customer Experience
Classification: Non-Exempt
Reports To: Customer Experience Manager
Supervises: No
Location: Cheshire, CT
Date: April 2026
Summary: This 18-month entry-level rotational trainee position provides broad exposure to customer experience, order management, logistics, and invoicing operations within the Customer Experience department. The role supports daily workflows by handling routine order assistance and centralized billing tasks, enabling Customer Experience Specialists to focus on sales collaboration and proactive customer relationship management. The trainee will participate in structured rotations and training to build foundational knowledge and skills for future opportunities in operations or customer experience roles.
Essential Job Duties & Responsibilities:
Customer Support & Order Assistance
- Assist with entering and updating customer orders under supervision.
- Help respond to customer inquiries via phone and email using friendly, professional communication.
- Learn to communicate order status, delivery updates, pricing, inventory, and product details.
- Provide backup support to the Customer Experience team during peak periods or team absences to maintain service levels.
- Identify routine issues and escalate more complex matters to senior team members for resolution.
- Assist with preparing customer invoices and learning core billing processes.
- Review basic service estimates with guidance to ensure accuracy before invoicing.
- Request, collect, and organize necessary paperwork from freight carriers, service providers, and internal teams.
- Help maintain complete and accurate digital records and attach documentation to orders.
- Work closely with Accounting to resolve simple discrepancies and escalate complex issues.
- Support centralized billing workflows to reduce routine invoicing tasks for the broader CX team.
- Enter and maintain accurate customer and order data in CRM/ERP systems.
- Learn to generate basic reports to track order progress, invoicing accuracy, and documentation completeness.
- Maintain clear and organized digital records across rotations.
- Work closely with Customer Experience, Accounting, Logistics, Sales, Product, Credit, and other teams to support daily workflows.
- Participate in rotations, training sessions, and shadowing to build product, billing, system, and supply chain knowledge.
- Provide feedback on processes and suggest improvements as you learn.
- Help ensure smooth transitions and backfills in Customer Experience during team promotions or changes.
- High school diploma required; recent college graduate preferred or 1-2 years of relevant experience.
- Strong communication skills, both written and verbal.
- Basic computer skills and comfort learning new systems (CRM, ERP, billing tools, Microsoft Office).
- Strong attention to detail and willingness to learn.
- Positive attitude, curiosity, and commitment to delivering great service.
- Ability to adapt to changing assignments across departments.
- Office work environment (Monday-Friday).
- Ability to remain in stationary position, sit or stand, at a computer workstation for extended periods.
This is not necessarily an exhaustive list of all responsibilities, requirements, or working conditions associated with this job. Osterman reserves the right to make changes to the above job description whenever necessary.
About Osterman & Company
Sourced by ZipRecruiter
Industry
Plastics product manufacturing
Company size
51 - 200 Employees
Headquarters location
Cheshire, CT, US
Year founded
1975