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Operations Support Services Jobs (NOW HIRING)

Operations Support Requisition ID: 29784 Location: Waverly, IA, USA, 50677 Workplace Type: On-Site ... ProvenSeed and Dyna-GroSeed; as well as financial, custom application and precision ag services.

Operations Support Requisition ID: 30154 Location: Pioneer, LA, USA, 71266 Workplace Type: On-Site ... services, and our business results make a positive impact on the world. Our purpose, Feeding the ...

Operations Support Requisition ID: 32810 Location: West Union, IA, USA, 52175 Workplace Type: On ... services, and our business results make a positive impact on the world. Our purpose, Feeding the ...

Operations Support Requisition ID: 32941 Location: Glenns Ferry, ID, USA, 83623 Workplace Type: On ... services, and our business results make a positive impact on the world. Our purpose, Feeding the ...

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Operations Support Requisition ID: 31927 Location: Salem, OR, USA, 97301 Workplace Type: On-Site ... ProvenSeed and Dyna-GroSeed; as well as financial, custom application and precision ag services.

Operations Support Requisition ID: 31614 Location: Chalmers, IN, USA, 47929 Workplace Type: On-Site ... services, and our business results make a positive impact on the world. Our purpose, Feeding the ...

Operations, Vault, CMS, LPM, and other branches to identify opportunities and correct issues ... Requires extended time sitting at desk operating computer, managing files, ATM service orders, ATM ...

Troubleshoot problems, adapt to changing systems, and improve program operations Support Clients ... Provide direct service delivery when needed * Build strong relationships with staff, community ...

Operations Support Specialist

Phoenix, AZ · On-site

$51K - $68K/yr

Operations Support Associate Phoenix, AZ Our firm has been retained by a rapidly expanding ... Key Responsibilities Customer Service and Vehicle Processing * Assist customers with the rental ...

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Operations Support Services information

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$13

$26

$36

How much do operations support services jobs pay per hour?

As of Jul 13, 2026, the average hourly pay for operations support services in the United States is $26.02, according to ZipRecruiter salary data. Most workers in this role earn between $20.19 and $31.49 per hour, depending on experience, location, and employer.

What are operations support services?

Operations support services involve providing administrative, technical, and logistical assistance to ensure the smooth functioning of business operations. Roles often include managing documentation, coordinating between departments, and supporting systems or processes, frequently using tools like enterprise resource planning (ERP) software. These services help improve efficiency and maintain operational continuity.

What are the key skills and qualifications needed to thrive in Operations Support Services, and why are they important?

A strong background in process management, problem-solving, and organizational skills is essential for Operations Support Services, often supported by a degree in business, logistics, or a related field. Familiarity with enterprise resource planning (ERP) systems, workflow management tools, and proficiency in Microsoft Office are typically required. Attention to detail, effective communication, and the ability to work collaboratively help individuals excel in supporting operational efficiency. These skills ensure smooth day-to-day operations, minimize disruptions, and contribute to the overall success of the organization.

Is a CSA job stressful?

A Customer Service Associate (CSA) job can be stressful due to high customer interaction, problem-solving demands, and performance expectations. Stress levels vary based on workload, work environment, and individual coping skills, but CSAs often need strong communication and patience to manage challenging situations effectively.

What is the difference between Operations Support Services vs Customer Service Representative?

AspectOperations Support ServicesCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; certifications in operations or logistics are a plusHigh school diploma or equivalent; customer service training often preferred
Work EnvironmentOffice settings, warehouses, or call centers supporting internal operationsCall centers, retail, or service environments interacting directly with customers
Employer & Industry UsageLogistics, manufacturing, supply chain, and corporate support rolesRetail, telecommunications, hospitality, and service industries
Common Search & Comparison IntentUnderstanding operational roles, career paths, or job requirementsCustomer interaction, problem-solving, or service skills

Operations Support Services and Customer Service Representative roles differ mainly in focus and environment. Operations Support Services centers on internal processes, logistics, and supporting business functions, while Customer Service Representatives focus on direct customer interactions. Both roles require communication skills but serve different organizational needs.

What are some common challenges faced by professionals in Operations Support Services, and how can they be addressed?

Professionals in Operations Support Services often encounter challenges such as managing high volumes of requests, adapting to evolving processes, and maintaining clear communication across departments. To address these, strong organizational skills and the ability to prioritize tasks are essential. Leveraging technology for workflow automation and regularly updating process documentation can also help improve efficiency and reduce errors. Additionally, building strong relationships with team members and stakeholders facilitates smoother collaboration and problem-solving.

What jobs pay 4000 a week without a degree?

Operations Support Services roles typically do not pay $4,000 a week without specialized skills or experience. High-paying jobs that can reach this level often include sales, real estate, or certain entrepreneurial ventures, but these usually require significant effort, networking, or certifications rather than formal degrees. Most roles in operations support focus on administrative or logistical tasks with lower compensation levels.

What does an operations support job mean?

An operations support job involves assisting with the daily functions of a business or organization, ensuring processes run smoothly. It often includes tasks such as coordinating between departments, managing documentation, and using tools like enterprise resource planning (ERP) systems. Strong organizational and communication skills are essential for success in this role.
More about Operations Support Services jobs

Operations & Support - AI

Digital Links Inc

Singers Glen, VA • Remote

Contractor

Posted 14 days ago


Job description

Job Description:
 
Role: Operations & Support with AI
Remote
 
Role Summary: Lead operations and support for enterprise platforms and services across ServiceNow, Microsoft Copilot, AI/GenAI-enabled solutions, other LLM-based workplace tools, and Identity & Access Management (IAM). This role is responsible for ensuring operational stability, service excellence, incident and problem management, user support, governance compliance, and continuous improvement in a global 24x7 environment.
 
Key Responsibilities
Provide operational leadership and day-to-day support for ServiceNow, Microsoft Copilot, AI platforms, LLM-enabled tools, and IAM services.
Ensure 24x7 service continuity, platform availability, performance monitoring, and SLA adherence across supported services.
Manage incidents, service requests, problem management, root cause analysis, and escalations to minimize business disruption.
Support AI/GenAI operations, including user onboarding, access enablement, issue triage, usage monitoring, knowledge support, and coordination with engineering, security, and vendor teams.
Collaborate with business, technology, cyber, risk, and vendor teams to resolve operational issues and improve service outcomes.
Drive operational excellence through automation, process standardization, KPI reporting, service reviews, and continuous improvement initiatives.
Monitor platform health, capacity, adoption trends, and operational risks; implement corrective and preventive actions.
Maintain operational runbooks, SOPs, dashboards, governance reports, audit evidence, and support documentation.
Support AI adoption and responsible AI operations by ensuring compliance with security, privacy, access, and governance standards.
Identify opportunities to improve user experience, reduce ticket volumes, and enhance platform reliability through self-service and automation.
Contribute to release readiness, change management, and production support for new AI and enterprise platform capabilities.
 
Preferred Skills
ITIL knowledge and/or certification.
Experience with Azure, Microsoft 365, ServiceNow, PowerBI, Splunk, or similar IAM platforms.
Exposure to AI operations / LLM Ops / platform governance in an enterprise setting.
Experience with automation, workflow optimization, reporting, dashboards, and operational governance.
Familiarity with Copilot Studio, Azure OpenAI, enterprise AI support models, or similar AI ecosystems.
Strong communication, stakeholder management, analytical, and problem-solving skills.