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Operations Support Services Jobs (NOW HIRING)

A.P. Møller - Maersk A/S

Operations Support

Morrow, GA · On-site

$25/hr

The Operations Support Associate is responsible for answering incoming calls and providing ... Answer incoming calls and provide excellent customer service to all callers * Monitor and respond ...

ASM Global

Operations Support

Manchester, NH

Operations Support (Part-Time) DEPARTMENT: Operations REPORTS TO: Director of Operations FLSA ... We deliver a fully integrated solution of premium services that keeps our partners front and center ...

BTAS

Support Services

El Segundo, CA

$98K - $160K/yr

Support Services LOCATION: El Segundo, CA REQUIRED SECURITY CLEARANCE: Secret  POSITION TYPE ... Join us in shaping the future of space operations and contributing to the defense of our nation ...

Nutrien

Operations Support

Garden City, KS · On-site

Operations Support Requisition ID: 32538 Location: Garden City, KS, USA, 67846 Workplace Type: On ... services, and our business results make a positive impact on the world. Our purpose, Feeding the ...

Nutrien

Operations Support

Keizer, OR · On-site

Operations Support Requisition ID: 32445 Location: Keizer, OR, USA, 97307 Workplace Type: On-Site ... services, and our business results make a positive impact on the world. Our purpose, Feeding the ...

Nutrien

Operations Support

Pioneer, LA · On-site

Operations Support Requisition ID: 30154 Location: Pioneer, LA, USA, 71266 Workplace Type: On-Site ... services, and our business results make a positive impact on the world. Our purpose, Feeding the ...

Nutrien

Operations Support

Okeechobee, FL · On-site

Operations Support Requisition ID: 31387 Location: Okeechobee, FL, USA, 34972 Workplace Type: On ... services, and our business results make a positive impact on the world. Our purpose, Feeding the ...

Nutrien

Operations Support

Chalmers, IN · On-site

Operations Support Requisition ID: 31614 Location: Chalmers, IN, USA, 47929 Workplace Type: On-Site ... services, and our business results make a positive impact on the world. Our purpose, Feeding the ...

Nutrien

Operations Support

Sauk Centre, MN · On-site

Operations Support Requisition ID: 32130 Location: Sauk Centre, MN, USA, 56378 Workplace Type: On ... services, and our business results make a positive impact on the world. Our purpose, Feeding the ...

JTS Surgical

Operations Support

Redlands, CA · On-site

Serve as a reliable point of contact for customer service requests related to products, orders, logistics, and service needs. * Support daily operations including picking, packing, restocking, and ...

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Operations Support Services information

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$13

$26

$36

How much do operations support services jobs pay per hour?

As of Jun 20, 2026, the average hourly pay for operations support services in the United States is $26.02, according to ZipRecruiter salary data. Most workers in this role earn between $20.19 and $31.49 per hour, depending on experience, location, and employer.

What are Operations Support Services?

Operations Support Services refer to the range of activities, resources, and personnel that provide essential support to an organization's core operations. These services can include administrative assistance, logistics, facilities management, IT support, and process optimization. The main goal is to ensure that day-to-day operations run smoothly and efficiently, allowing the organization to focus on its primary business objectives. Operations Support Services are vital for maintaining productivity and addressing any issues that could disrupt normal business functions.

What are the key skills and qualifications needed to thrive in Operations Support Services, and why are they important?

A strong background in process management, problem-solving, and organizational skills is essential for Operations Support Services, often supported by a degree in business, logistics, or a related field. Familiarity with enterprise resource planning (ERP) systems, workflow management tools, and proficiency in Microsoft Office are typically required. Attention to detail, effective communication, and the ability to work collaboratively help individuals excel in supporting operational efficiency. These skills ensure smooth day-to-day operations, minimize disruptions, and contribute to the overall success of the organization.

What is the difference between Operations Support Services vs Customer Service Representative?

AspectOperations Support ServicesCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; certifications in operations or logistics are a plusHigh school diploma or equivalent; customer service training often preferred
Work EnvironmentOffice settings, warehouses, or call centers supporting internal operationsCall centers, retail, or service environments interacting directly with customers
Employer & Industry UsageLogistics, manufacturing, supply chain, and corporate support rolesRetail, telecommunications, hospitality, and service industries
Common Search & Comparison IntentUnderstanding operational roles, career paths, or job requirementsCustomer interaction, problem-solving, or service skills

Operations Support Services and Customer Service Representative roles differ mainly in focus and environment. Operations Support Services centers on internal processes, logistics, and supporting business functions, while Customer Service Representatives focus on direct customer interactions. Both roles require communication skills but serve different organizational needs.

What job makes $10,000 a month without a degree?

Operations Support Services roles typically do not pay $10,000 a month without specialized skills or experience. High-paying jobs that can reach this level often include sales, real estate, or certain entrepreneurial ventures, but they usually require significant effort, networking, or certifications rather than formal degrees. Most roles in operations support focus on administrative, logistical, or technical tasks with lower salary ranges.

What jobs pay 2000 a day?

In operations support services, high-paying roles such as senior operations managers, project directors, or specialized consultants can earn around $2,000 per day, especially with extensive experience, certifications, and in high-demand industries. These positions often require strong leadership skills, industry knowledge, and the ability to manage complex processes or teams.

What are some common challenges faced by professionals in Operations Support Services, and how can they be addressed?

Professionals in Operations Support Services often encounter challenges such as managing high volumes of requests, adapting to evolving processes, and maintaining clear communication across departments. To address these, strong organizational skills and the ability to prioritize tasks are essential. Leveraging technology for workflow automation and regularly updating process documentation can also help improve efficiency and reduce errors. Additionally, building strong relationships with team members and stakeholders facilitates smoother collaboration and problem-solving.

What does an operations support job mean?

An operations support job involves assisting with the daily functions of a business or organization, ensuring processes run smoothly. It often includes tasks such as coordinating between departments, managing documentation, and using tools like enterprise resource planning (ERP) systems. Strong organizational and communication skills are essential for success in this role.

What does an operations support do?

An operations support professional assists with the daily functions of a business or organization by managing processes, coordinating resources, and troubleshooting issues to ensure smooth operations. They often use tools like enterprise resource planning (ERP) systems and may require strong organizational and communication skills. The role can involve monitoring workflows, maintaining documentation, and supporting other departments to improve efficiency.
More about Operations Support Services jobs
What job categories do people searching Operations Support Services jobs look for? The top searched job categories for Operations Support Services jobs are:
Operations Support Services jobs near you
Infographic showing various Operations Support Services job openings in the United States as of June 2026, with employment types broken down into 84% Full Time, 13% Part Time, 1% Temporary, and 2% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $54,123 per year, or $26 per hour.
Service Operations Support

Service Operations Support

Thompson Machinery - Caterpillar

Memphis, TN

Full-time

Posted 22 days ago

Thompson Machinery rating

7.9

Company rating: 7.9 out of 10

Based on 5 frontline employees who took The Breakroom Quiz

62nd of 142 rated vehicle equipment hire

Job description

Service Operations Support
ABOUT THE COMPANY
Thompson Machinery is a Caterpillar equipment dealer serving the middle and west Tennessee and northern Mississippi region. Since 1944, Thompson Machinery has been an industry leader, renowned for superior solutions, lasting relationships, and stronger communities. Serving a broad range of customers in the construction, forestry, mining, industrial, governmental, and agricultural industries, as well as trucking, power generation, and marine businesses, Thompson Machinery is a total equipment solution provider.
JOB PROFILE
The Service Operations Support position is responsible for providing administrative support to dealership Service Department staff members, including coordination of service documentation and personnel related issues with the Service Shop Manager and Supervisors. Performs data entry for work orders, directs communications (email, phone, radio, etc.) and supports all areas of service operations as needed. Will interact with internal and external resources to support efficient service operations related to scheduling, billing, warranty, and department operating processes.
BASIC REQUIREMENTS
  • High School Diploma (or equivalent) required and three or more years of relevant experience desired.
  • Able to use standard office equipment: computers, calculators, printers, copiers and fax.
  • Proficient in the use of basic Microsoft applications, Lotus Notes, Web-browsers, and must be able to develop functional ability in the use of proprietary software.
  • Able to communicate effectively with customers, co-workers, vendors and managers.
  • Demonstrate ability to function efficiently in a team-oriented, collaborative environment.
  • Demonstrate a sense of urgency and self-initiative, and the personal drive to succeed.
  • Maintain a good attendance record.
RESPONSIBILITIES
The requirements listed below are representative of the knowledge, skill and/or ability required.
  • Coordinate internal documentation with various departments.
  • Maintain effective work, vacation and training schedules for assigned staff.
  • Prepare amp; distribute reports or analysis to departments/supervisors for assigned operational unit.
  • Perform data entry for assigned operational unit.
  • Process repair shop parts orders and/or returns.
  • Open, perform maintenance on work orders and segments.
  • Enter labor on work orders.
  • Close work orders.
  • Review and process warranty documentation for assigned operational unit.
Safety
  • Know and follow all Company and customer safety rules, including maintaining a safe, clean, and orderly work area, fully participating in Company accident prevention and safety improvement activities.
  • Must have the physical ability to wear Personal Protective Equipment (PPE), including protective glasses, protective gloves, and protective clothing and footwear as required by the job.
Customer Satisfaction
  • Respond to all customer requests in a professional and courteous, timely and responsive manner.
  • Maintain a clean, professional personal appearance at all time, meeting all Company standards for professionalism.
  • Keep the Manager continually apprised to assist in answering customer questions and problems when necessary.
Business
  • Supports the organization’s mission, vision and values by exhibiting the following behaviors: honesty, integrity, and respect while delivering high quality solutions and maintaining a positive attitude and a safe work environment.
  • Accepts responsibility for mistakes or problems. Maintains “ownership” of assigned tasks.
  • Demonstrate a positive attitude and a high level of personal credibility and integrity with customers, management, and dealership co-workers.
  • Must be dependable. Consistently arrives at work on time when scheduled, fully ready to work.
  • Maintain company and product confidentiality.
  • Attend and participate in all meetings, trainings, and activities as required.
  • Adhere to all Company policies and departmental procedures and rules.
  • All other duties as assigned.
Work Conditions
  • Maintain a clean, safe working environment.
  • Communicate effectively, verbally and in writing.
  • Must be honest, reliable, and dependable, and display a positive attitude.
  • Must be able to work well under occasional pressure or within work standards and deadlines.
  • Must be able to work independently and/or with others in a team environment.
  • Able to work standard five-day schedule, including daily overtime and occasional weekend hours as needed.
  • Meet all eligibility requirements to drive Company vehicles, including a current, valid driver's license issued by the resident State, and maintain current motor vehicle liability insurance.
Physical Requirements
  • Pass pre-employment background check, physical exam including drug screen, and meet all physical requirements for the position.
  • Able to lift up to 20-50 pounds occasionally.
Thompson Machinery offers competitive salaries and a complete benefits package.
Compensation for this position will be commensurate with the candidate’s experience and background.
Thompson Machinery is an equal opportunity employer: Minorities/Women/Veterans/Disabled.

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