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Operations Support Services Jobs (NOW HIRING)

Diamonds Direct

Operations Support

Milwaukee, WI

This position supports both front-of-house and back-of-house teams to ensure exceptional operational efficiency and customer service. Essential Duties: * Support inventory tracking, restocking, and ...

Diamonds Direct

$40K - $54K/yr

Support customers with merchandise pickups, service questions, and general store needs * Maintain a ... Receive stock and memo inventory created by Central Operations * Ensure proper documentation ...

Signet Jewelers

This position supports both front-of-house and back-of-house teams to ensure exceptional operational efficiency and customer service. Essential Duties: Support inventory tracking, restocking, and ...

Signet Jewelers

Operations Support

Milwaukee, WI · On-site

This position supports both front-of-house and back-of-house teams to ensure exceptional operational efficiency and customer service. Essential Duties: • Support inventory tracking, restocking, and ...

Signet Jewelers

Operations Support

Indianapolis, IN · On-site

This position supports both front-of-house and back-of-house teams to ensure exceptional operational efficiency and customer service. Essential Duties: • Support inventory tracking, restocking, and ...

Diamonds Direct

Strong organizational skills, attention to detail, and excellent customer service are essential for ... Perform other duties as assigned to ensure smooth daily operations, including supporting cross ...

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Operations Support Services information

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How much do operations support services jobs pay per hour?

As of Jun 20, 2026, the average hourly pay for operations support services in the United States is $26.02, according to ZipRecruiter salary data. Most workers in this role earn between $20.19 and $31.49 per hour, depending on experience, location, and employer.

What are Operations Support Services?

Operations Support Services refer to the range of activities, resources, and personnel that provide essential support to an organization's core operations. These services can include administrative assistance, logistics, facilities management, IT support, and process optimization. The main goal is to ensure that day-to-day operations run smoothly and efficiently, allowing the organization to focus on its primary business objectives. Operations Support Services are vital for maintaining productivity and addressing any issues that could disrupt normal business functions.

What are the key skills and qualifications needed to thrive in Operations Support Services, and why are they important?

A strong background in process management, problem-solving, and organizational skills is essential for Operations Support Services, often supported by a degree in business, logistics, or a related field. Familiarity with enterprise resource planning (ERP) systems, workflow management tools, and proficiency in Microsoft Office are typically required. Attention to detail, effective communication, and the ability to work collaboratively help individuals excel in supporting operational efficiency. These skills ensure smooth day-to-day operations, minimize disruptions, and contribute to the overall success of the organization.

What is the difference between Operations Support Services vs Customer Service Representative?

AspectOperations Support ServicesCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; certifications in operations or logistics are a plusHigh school diploma or equivalent; customer service training often preferred
Work EnvironmentOffice settings, warehouses, or call centers supporting internal operationsCall centers, retail, or service environments interacting directly with customers
Employer & Industry UsageLogistics, manufacturing, supply chain, and corporate support rolesRetail, telecommunications, hospitality, and service industries
Common Search & Comparison IntentUnderstanding operational roles, career paths, or job requirementsCustomer interaction, problem-solving, or service skills

Operations Support Services and Customer Service Representative roles differ mainly in focus and environment. Operations Support Services centers on internal processes, logistics, and supporting business functions, while Customer Service Representatives focus on direct customer interactions. Both roles require communication skills but serve different organizational needs.

What job makes $10,000 a month without a degree?

Operations Support Services roles typically do not pay $10,000 a month without specialized skills or experience. High-paying jobs that can reach this level often include sales, real estate, or certain entrepreneurial ventures, but they usually require significant effort, networking, or certifications rather than formal degrees. Most roles in operations support focus on administrative, logistical, or technical tasks with lower salary ranges.

What jobs pay 2000 a day?

In operations support services, high-paying roles such as senior operations managers, project directors, or specialized consultants can earn around $2,000 per day, especially with extensive experience, certifications, and in high-demand industries. These positions often require strong leadership skills, industry knowledge, and the ability to manage complex processes or teams.

What are some common challenges faced by professionals in Operations Support Services, and how can they be addressed?

Professionals in Operations Support Services often encounter challenges such as managing high volumes of requests, adapting to evolving processes, and maintaining clear communication across departments. To address these, strong organizational skills and the ability to prioritize tasks are essential. Leveraging technology for workflow automation and regularly updating process documentation can also help improve efficiency and reduce errors. Additionally, building strong relationships with team members and stakeholders facilitates smoother collaboration and problem-solving.

What does an operations support job mean?

An operations support job involves assisting with the daily functions of a business or organization, ensuring processes run smoothly. It often includes tasks such as coordinating between departments, managing documentation, and using tools like enterprise resource planning (ERP) systems. Strong organizational and communication skills are essential for success in this role.

What does an operations support do?

An operations support professional assists with the daily functions of a business or organization by managing processes, coordinating resources, and troubleshooting issues to ensure smooth operations. They often use tools like enterprise resource planning (ERP) systems and may require strong organizational and communication skills. The role can involve monitoring workflows, maintaining documentation, and supporting other departments to improve efficiency.
More about Operations Support Services jobs
What job categories do people searching Operations Support Services jobs look for? The top searched job categories for Operations Support Services jobs are:
Operations Support Services jobs near you
Infographic showing various Operations Support Services job openings in the United States as of June 2026, with employment types broken down into 84% Full Time, 13% Part Time, 1% Temporary, and 2% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $54,123 per year, or $26 per hour.

Operations Support Services - Team Lead

York Risk Services

Dublin, OH • On-site

$57K - $62K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 5 days ago

Job description

By joining Sedgwick, you'll be part of something truly meaningful. It's what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance. Here, there's no limit to what you can achieve.

Newsweek Recognizes Sedgwick as America's Greatest Workplaces National Top Companies

Certified as a Great Place to Work

Fortune Best Workplaces in Financial Services & Insurance

Operations Support Services - Team Lead

PRIMARY PURPOSE:To supervise Operations Support Services (OSS) staff and processes; to monitor colleagues' workloads; to provide training and monitor individual transactions; and to provide technical direction on work processes.

ESSENTIAL FUNCTIONS and RESPONSIBILITIES

  • Supervises Operations Support Services colleagues.

  • Defines and establishes quality assurance procedures, standards, metrics reporting and auditing.

  • Trains OSS team on tasks and responsibilities.

  • Reviews quality data, conducts audits, tracks quality metrics, and reports on findings.

  • Tracks non-compliance issues and monitors through resolution.

  • Manages staffing schedules to assure appropriate department coverage.

  • Performs other duties as assigned.

  • Supports the organization's quality program(s).

  • Travels as required.

SUPERVISORY RESPONSIBILITIES

  • Administers company personnel policies in all areas and follows company staffing standards and training recommendations.

  • Interviews, hires and establishes colleague performance development plans; conducts colleague performance discussions.

  • Provides support, guidance, leadership and motivation to promote maximum performance.

QUALIFICATIONS

Education & Licensing: Bachelor's degree from an accredited college or university preferred.

Experience: Six (6) years of related experience or equivalent combination of education and experience required to include two (2) years claims management experience.Some proven software specifications experience required. Supervisory experience preferred.

Skills & Knowledge

  • Excellent oral and written communication, including presentation skills

  • PC literate, including Microsoft Office products

  • Leadership/management/motivational skills

  • Excellent analytical and interpretive skills

  • Strong organizational skills

  • Strong time management skills

  • Good judgment and discretion skills

  • Ability to manage multiple projects and set priorities

  • Ability to work in a team environment

  • Ability to meet or exceed Performance Competencies

WORK ENVIRONMENT
When applicable and appropriate, consideration will be given to reasonable accommodations.

Mental:Clear and conceptual thinking ability; excellent judgment, troubleshooting, problem solving, analysis, and discretion; ability to handle work-related stress; ability to handle multiple priorities simultaneously; and ability to meet deadlines

Physical:Computer keyboarding, travel as required

Auditory/Visual:Hearing, vision and talking

As required by law, Sedgwick provides a reasonable range of compensation for roles that may be hired in jurisdictions requiring pay transparency in job postings. Actual compensation is influenced by a wide range of factors including but not limited to skill set, level of experience, and cost of specific location. For the jurisdiction noted in this job posting only, the range of starting pay for this role is ($57,064.00 - $62,770.00 USD). A comprehensive benefits package is offered including but not limited to, medical, dental, vision, 401k and matching, PTO, disability and life insurance, employee assistance, flexible spending or health savings account, and other additional voluntary benefits.

The statements contained in this document are intended to describe the general nature and level of work being performed by a colleague assigned to this description.They are not intended to constitute a comprehensive list of functions, duties, or local variances.Management retains the discretion to add or to change the duties of the position at any time

Sedgwickis an Equal Opportunity Employer and a Drug-Free Workplace.

If you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, consider applying for it anyway! Sedgwick is building a diverse, equitable, and inclusive workplace and recognizes that each person possesses a unique combination of skills, knowledge, and experience. You may be just the right candidate for this or other roles.

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