Operations Support Manager Jobs in New Westminster, BC

Administrative & Operations Assistant 

About us:
A&K Robotics develops autonomous mobility technology designed to help people move through large, complex spaces with more freedom and independence. Designed and built in Canada, our Cruz™ Mobility Pod is an all-electric, AI-enabled micro-mobility solution created for real world environments. We work with leading airports and airlines to deliver more accessible and efficient travel experiences, and we’re looking for more outstanding team members to contribute to our growth and help our customers win!

Role:

This is a hands-on administrative and operations support role for someone who enjoys keeping things organised, solving small problems before they become big oners, and creating a positive experience for employees, guests, customers, and partners. 

You will support a wide range of day-to-day office, administrative, purchasing, logistics, and coordination tasks. This role is ideal for someone who is reliable, practical, detail-oriented, and comfortable jumping between different type of work in a fast-moving start-up environment. 

What you’ll be doing at A&K:

Office & Administrative Support

• Keep the office organized, tidy, stocked, and ready for employees, guests, demos, and customer visits.
• Manage office supplies, snacks, garbage/recycling coordination, meeting room setup, and general office upkeep.
• Support inventory tracking, purchasing, shipping/receiving, returns, and vendor coordination.
• Help maintain digital files, checklists, trackers, and simple internal systems.
• Support expense and receipt entry, basic bookkeeping administration, and documentation.

Team & Calendar Support

• Support calendar scheduling for meetings, interviews, customer visits, demos, and internal events.
• Help coordinate admin team meetings and recurring follow-ups.
• Prepare meeting rooms and boardrooms for guests, demos, conferences, and team sessions.
• Support onboarding and offboarding administration, including access checklists, equipment coordination, and first-day readiness.

Customer, Event & Logistics Support

• Help coordinate occasional customer visits, demos, conferences, team events, and special meetings.
• Support travel logistics, reservations, event coordination, and materials preparation.
• Provide on-site support for deployments and other important customer or partner meetings, including travelling to locations locally and abroad.
• Help ensure guests and visitors have a professional, welcoming experience.

Process & Continuous Improvement

• Maintain and improve simple SOPs, checklists, and recurring admin processes.
• Identify small ways to make office operations smoother, clearer, and less dependent on last-minute coordination.
• Help create consistency in how admin tasks are tracked, completed, and communicated.

Light Business Support

• Support simple presentation formatting, proofreading, award submissions, social media/admin coordination, or branding-related tasks as needed.

• Assist with other administrative tasks that help the team stay focused and productive.

What you’ll bring to the team:

• 1–3+ years of experience in an administrative assistant, office assistant, office coordinator, operations assistant, receptionist, executive assistant, or similar role.
• Strong attention to detail and pride in completing tasks correctly.
• Highly reliable, organized, and consistent with follow-through.
• Comfortable doing practical, hands-on work, including office upkeep, errands, supplies, shipping, setup, and coordination.
• Strong written and verbal communication skills.
• Able to manage multiple small priorities without losing track of details.
• Comfortable using tools such as Google Workspace, Slack, Excel/Google Sheets, Asana, Jira, or similar systems.
• Professional, discreet, and trustworthy with sensitive information.
• Positive, helpful, and calm in a fast-changing environment.
• Comfortable supporting work across more than one local location when needed.
• Willing to help with both junior admin tasks and more complex coordination as the company grows.

Long Term:

As A&K grows, this role may evolve into broader responsibilities in office operations, people operations, event coordination, customer operations, or business administration. The priority for the first 6–12 months is building strong administrative consistency and helping the team run smoothly day to day.

Most importantly, you share our values: 

• Diversity makes innovation. We debate, listen, respect and include different perspectives 
• Always strive to learn and be better. We push the bar higher and insist on the best
• Create value for people. Think big, be bold and see opportunities where others see challenges
• Make it better than we found it. Consider the long-term impact of our actions today
• Grit. Good things take work. We commit, battle and deliver as a team 

Compensation and Perks:

• Competitive Salary: $60,000 - $85,000 depending on experience and scope
• Stock options - share in the upside as we grow and scale 
• Medical benefits
• Work directly with founders and be part of a building high-growth company
• Central Vancouver office location and gym access at current location
• Secured bike storage
• Healthy office snacks
• Significant opportunities for growth and role evolution 

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