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Operations Support Manager Jobs in Greenville, SC

In this role, you will provide critical support to our Project Managers by coordinating daily administrative operations, managing project documentation, and tracking timelines. The ideal candidate ...

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Operations Support Manager information

See Greenville, SC salary details

$24.6K

$64.4K

$104.7K

How much do operations support manager jobs pay per year?

As of Aug 13, 2026, the average yearly pay for operations support manager in Greenville, SC is $64,382.00, according to ZipRecruiter salary data. Most workers in this role earn between $50,600.00 and $80,500.00 per year, depending on experience, location, and employer.

What is an operations support manager?

An operations support manager oversees the operational support team and provides high-level technical support for customers and staff. As an operations support manager, your job duties include supervising employees, assessing the efficiency and technical proficiency of the team, and ensuring staff safety when working in potentially hazardous settings like a plant. You may also direct the department in resolving operational issues and monitor daily workflows to ensure operational needs are met. The career typically requires at least a bachelor’s degree in a relevant field, such as business administration or operations management, and on-the-job training. Employers may also require prior leadership experience or knowledge of a specific industry. Additional qualifications include strong interpersonal, technical, and data analysis skills, as well as the ability to manage others.

What is the difference between Operations Support Manager vs Operations Coordinator?

AspectOperations Support ManagerOperations Coordinator
CredentialsTypically requires a bachelor's degree in business, management, or related field; certifications like PMP can be beneficialUsually requires a high school diploma or associate degree; some roles prefer relevant certifications or coursework
Work EnvironmentOversees multiple teams or departments, often in office settings, managing operational processesSupports daily operations, often working closely with teams on specific tasks or projects
Employer & Industry UsageCommon in logistics, manufacturing, and corporate sectorsWidely used in retail, healthcare, and service industries

The Operations Support Manager focuses on overseeing operational processes and managing teams, requiring more experience and credentials. In contrast, the Operations Coordinator handles supporting tasks and daily activities, often in entry-level roles. Both roles are essential for smooth operations but differ in scope and responsibilities.

What are the most commonly searched types of Operations Support jobs in Greenville, SC? The most popular types of Operations Support jobs in Greenville, SC are:
What cities near Greenville, SC are hiring for Operations Support Manager jobs? Cities near Greenville, SC with the most Operations Support Manager job openings:
Infographic showing various Operations Support Manager job openings in Greenville, SC as of August 2026, with employment types broken down into 1% As Needed, 71% Full Time, 23% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $64,382 per year, or $31 per hour.

Manager, Ticket Operations (57166)

DIAMOND BASEBALL HOLDINGS LLC

Spartanburg, SC • On-site

Full-time

Posted 26 days ago


Job description

About the Hub City Spartanburgers:

The Hub City Spartanburgers, High-A affiliate of the Texas Rangers, play in Spartanburg, South Carolina and have quickly built a strong presence in the community. With a focus on high-energy baseball, fan engagement, and local connection, the Spartanburgers continue to establish themselves as a key part of the Upstate sports landscape. As part of Diamond Baseball Holdings (DBH), the Spartanburgers are supported by a network of clubs focused on innovation, collaboration, and long-term success. DBH provides employees with opportunities for professional growth, development, and career advancement within a supportive and team-oriented environment.

About Diamond Baseball Holdings:

Diamond Baseball Holdings (DBH) is a one-of-a-kind sports and entertainment company that owns and operates an unmatched roster of Minor League Baseball clubs and premier venues in North America. We bring together baseball, must-see special events and community-driven experiences to create unforgettable moments for millions of fans each year. Across our stadiums and clubs, we're redefining what an amazing night out can be, from memorable outings built around America's pastime to immersive exhibition-style sporting events, innovative promotions, legendary concerts, cultural festivals, family entertainment and other unique experiences that bring people together.

With nearly 50 clubs and venues across the United States and Canada, DBH is home to some of the most beloved brands in MiLB, offering unique opportunities to build a career in sports, entertainment, hospitality and live events. Through our partnership with Major League Baseball, we help shape sponsorship, licensing and commercial opportunities that extend across all 120 MiLB markets, giving our teams the chance to make an impact on both a national and local level.

Whether you're joining one of our clubs or our back-office team, you'll be part of an organization that values creativity, collaboration and a shared commitment to delivering exceptional fan experiences while making a meaningful impact in the communities we serve.

Position Overview:

The Ticket Operations Manager will manage all aspects of ticket operations, ticket printing, ticket fulfillment, customer service, game day box office operations, event day box office operations, season ticket sales, administrative information systems, and sales reporting. The Ticket Operations Manager will work closely with the Ticket Sales, Sponsorship and Marketing teams.

Essential Duties and Responsibilities

  • Lead the creation, development, and maintenance of ticketed events through team’s ticketing system: Tickets.com 
  • Assist with creating, managing, plans, promo codes, buyer types and other ticketing system programming needs.
  • Work with Tickets.com to submit qualifiers for pre-sales and promotions, update event information, and troubleshoot pending issues.
  • Manage and maintain stadium seating inventory for all ticket types.
  • Coordinate with the Ticket Sales team on venue and seating inventory for games and events.
  • Manage all game/event day box-office operations and staff.  
  • Serve as a point of contact for all ticket related questions and box office inquiries.
  • Coordinate with sales department for all ticketing, fulfillment and service needs of premium ticket holders.
  • Coordinate with sales department for all ticketing, fulfillment and service needs through FEVO, Dynamo, Fan Maker, Fan Rally or other software programs to drive incremental ticket revenue
  • Service internal requests such as ticket purchases, ticket reprints, and Will-Call.
  • Support Ticket Sales and Corporate Partnerships staff with order processing and payments.
  • Staff and support ticket operations and sales for stadium events when necessary. 
  • Fulfill approved ticket donation requests. 
  • Provide ticket sales reports and attendee analytics to management while directly impacting strategy decisions for the sales department (categories, opportunities for growth, etc.)
  • Maintain and update ticket scanners for entry, secondary scans, and special ticket offers.
  • Track and follow-up on missed and failed ticket payments, open receivables, as well as any other ticketing payment discrepancies.
  • Train and incentivize gameday staff to upsell and provide positively amazing service. 
  • Serve as primary contact with Tickets.com and work closely with our representatives to fulfill tasks. 
  • Recruit, hire, and train game day staff and interns

Qualifications:

  • Strong attention to detail, excellent communication skills, extensive customer service skills.
  • Strong ability to adapt to changes, work effectively under pressure and produce accurate results in a fast-paced environment.
  • Professional knowledge of Microsoft based programs: Outlook, Excel, Word, Powerpoint.
  • Extensive understanding of Tickets.com/ ProVenue system required
  • Able to work independently and as an effective team member.
  • Strong oral and written communication, execution, and analytical skills.
  • Ability to motivate and maintain effective working relationships with staff and partners.

Experience Requirements:

  • Bachelor’s Degree, Business or Sports Management preferred
  • A minimum of 3 years of experience managing a Ticket Office in a related or similar ticketing environment