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Operations Support Coordinator Jobs in Normal, IL

Rivian

Specialist, Security Operations Center

Normal, IL · On-site

$30 - $34/hr

Critical Incident Coordination: Serve as the calm center of gravity during high-stress situations ... Agile Shift Support: Partner with the SOC Manager to guide shift operations, supporting a diverse ...

Rivian

Specialist, Security Operations Center

Normal, IL · On-site

$30 - $34/hr

... support across our entire global footprint. Serving as the primary point of contact for enterprise ... Critical Incident Coordination: Serve as the calm center of gravity during high-stress situations ...

Rivian

Specialist, Security Operations Center

Normal, IL · On-site

$30 - $34/hr

... support across our entire global footprint. Serving as the primary point of contact for enterprise ... Critical Incident Coordination: Serve as the calm center of gravity during high-stress situations ...

PNC Bank

Regional Coordinator

Bloomington, IL · On-site

$24K - $76K/mo

As a Regional Coordinator within PNC's Distribution Operations - Centers of Excellence organization, you will be based in Illinois. As a Regional Coordinator, you will provide essential support to ...

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Operations Support Coordinator information

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$14

$21

$37

How much do operations support coordinator jobs pay per hour?

As of Aug 11, 2026, the average hourly pay for operations support coordinator in Normal, IL is $21.82, according to ZipRecruiter salary data. Most workers in this role earn between $16.92 and $23.75 per hour, depending on experience, location, and employer.

How does an operations support coordinator typically interact with other departments within an organization?

As an Operations Support Coordinator, you will frequently collaborate with multiple departments, such as logistics, customer service, and finance, to ensure smooth daily operations. Your role often involves facilitating communication, resolving issues, and coordinating process improvements across teams. This cross-functional interaction not only helps you gain a broad understanding of the organization but also develops your problem-solving and interpersonal skills, which are highly valued for career advancement.

What is the difference between Operations Support Coordinator vs Operations Analyst?

AspectOperations Support CoordinatorOperations Analyst
CredentialsTypically requires a high school diploma or associate degree; certifications like Certified Operations Manager can be beneficialUsually requires a bachelor's degree in business, operations, or related field; certifications like Six Sigma or Lean are common
Work EnvironmentOffice setting, supporting daily operational activitiesOffice environment, analyzing data and improving processes
Employer & Industry UsageUsed across industries like logistics, manufacturing, and retail for supporting operations teamsCommon in corporate, logistics, and manufacturing sectors for data-driven decision making

The Operations Support Coordinator focuses on assisting with daily operational tasks and supporting teams, while the Operations Analyst emphasizes analyzing data to improve processes. Both roles are essential in operational efficiency but differ in their core functions and skill sets.

What are the key skills and qualifications needed to thrive as an operations support coordinator?

To thrive as an Operations Support Coordinator, you need strong organizational abilities, attention to detail, and a background in business administration or a related field. Familiarity with office software suites, databases, and workflow management systems is typically required, and certifications like PMP or Lean Six Sigma can be advantageous. Excellent communication, problem-solving skills, and the ability to multitask help you excel in supporting teams and streamlining operations. These skills ensure efficient processes, minimize disruptions, and contribute to the overall effectiveness of organizational operations.

What does an operations support coordinator do?

An Operations Support Coordinator is responsible for ensuring the smooth and efficient functioning of a company's daily operations. This role typically involves coordinating schedules, managing inventory, supporting staff, handling administrative tasks, and maintaining communication between departments. Operations Support Coordinators help resolve logistical issues, track workflow progress, and implement process improvements. Their work is crucial for keeping business operations organized and running efficiently.

What is an operations support coordinator?

An operations support coordinator is responsible for assisting with the daily functions of a company's operations, including coordinating workflows, managing communication between departments, and ensuring processes run smoothly. They often use tools like spreadsheets and management software and may require strong organizational and communication skills. This role supports operational efficiency and may involve troubleshooting issues and implementing process improvements.

How much do operations support coordinators make in the US?

Operations Support Coordinators in the US typically earn a median annual salary of around $45,000 to $60,000, depending on experience, location, and industry. Entry-level roles may start lower, while experienced coordinators or those in high-demand sectors can earn higher wages. The role often requires strong organizational and communication skills, with some positions offering additional benefits or bonuses.
What job categories do people searching Operations Support Coordinator jobs in Normal, IL look for? The top searched job categories for Operations Support Coordinator jobs in Normal, IL are:
What cities near Normal, IL are hiring for Operations Support Coordinator jobs? Cities near Normal, IL with the most Operations Support Coordinator job openings:
Operations Support Coordinator jobs near you
Infographic showing various Operations Support Coordinator job openings in Normal, IL as of August 2026, with employment types broken down into 1% As Needed, 71% Full Time, 23% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $45,383 per year, or $21.8 per hour.

Customer Support Coordinator

Johnson Controls

East Peoria, IL • On-site

$25 - $37/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 23 days ago

Johnson Controls rating

8.0

Company rating: 8.0 out of 10

Based on 407 frontline employees who took The Breakroom Quiz

136th of 538 rated manufacturers

Job description

Johnson Controls, a global leader in thermal management, mission-critical building systems, energy efficiency, and decarbonization, helps customers use energy more productively, reduce carbon emissions, and operate with the precision and resilience required in rapidly expanding industries such as data centers, healthcare, pharmaceuticals, advanced manufacturing, and higher education.
For more than 140 years, Johnson Controls has delivered performance where it really matters. Backed by advanced technology, lifecycle services and an industry-leading field organization, we elevate customer performance, turn goals into real-world results and help move society forward.
Your next incredible opportunity is just a few clicks away!
Here's what we have to offer
  • Competitive hourly rates.
  • Paid vacation, holidays, and sick time.
  • Comprehensive benefits package, including 401K, medical, dental, and vision care - available from day one.
  • Extensive product and on-the-job/cross-training opportunities, supported by our outstanding internal resources.
  • Encouraging and collaborative team environment.
  • Dedication to safety through our Zero Harm policy.
  • Company vehicle, tools, and equipment provided to complete all jobs. •
  • Scheduling and management support.
  • JCI Employee discount programs (The Loop by Perk Spot).

What you will do
Under general supervision, coordinates Cash and collections. Employee safety statistics, track safety training, track and manage truck inventory counts, generate on-call schedules, assist with customer surveys, and follow up on connected system's needs. Work with CRC to schedule customer service requests, from initiation to service completion, and maximize technical resource productivity and profitability by efficiently scheduling and dispatching Technicians with guidance from the Service and Technical Team Leaders. Generate and track customer orders, process shipments, track branch, and vehicle inventories, set up new customer accounts, and work with vendors on invoice and shipment issues.
Partners effectively with the Service Team Manager to ensure technical service work is scheduled ahead of time and completed in a reasonable timeframe and to the customer's expectations. Analyzes and assesses technical team performance and adjusts as needed to enhance customer satisfaction in a cost-effective manner.
How you will do it
  • Cash & Collections
  • Parts Ordering/PO Creation Support
  • Order materials for Material Only SRs and update SR to the proper status to move forward for invoicing.
  • Parts ordering for quoted jobs and SSVs can be delegated by the CRC to the CSC, on an as-needed basis.
  • The CSC will update the Special Handling field with the date the parts were
  • RMAs
  • Update the on-call list
  • Supply Chain Finance
  • Send quotes to customer
  • Secure PO for deficiency quotes
  • Maintain Customer Bill to Account Information
  • Ensure Specialty tools have been returned
  • AR and AP tasking as directed by the service leaders
  • Request and Send out Certificates of Insurance (COI)
  • New Truck Creations
  • Close Inventory Trunks
  • Vendor Set-up
  • Global Preferred Supplier List
  • Fleet
  • Uniforms

What we look for
Required
HYBRID - In Office
  • High school diploma or equivalent. College degree preferred.
  • 2 years of administrative experience with a background in Sales, Operations, and/or Administration.
  • Knowledge or experience with a CRM Tool such as SalesForce.com.
  • Experience in a call center environment preferred.
  • Ability to analyze and solve problems with a high degree of accuracy. Must be able to assess issues quickly and provide solutions.
  • Highly motivated self-starter with an eye for detail and excellent attendance/ability to work designated hours.
  • Desire to learn and work independently with minimal supervision.
  • Able to communicate effectively with all levels of end-users in a patient and friendly way to address questions/problems.
  • Ability to multi-task and establish work priorities.
  • Able to influence diverse teams to accomplish tasks/goals.
  • Must have proficient computer skills in the following applications: Microsoft Word, Excel, PowerPoint, and Internet business application usage.

HIRING HOURLY RANGE: $25.00-37.00 (Hourly rate to be determined by the education, experience, knowledge, skills, and abilities of the applicant, internal equity, and alignment with market data.) This position includes a competitive benefits package. The posted salary range reflects the target compensation for this role. However, we recognize that exceptional candidates may bring unique skills and experiences that exceed the typical profile. If you believe your background warrants consideration beyond the stated range, we encourage you to apply. To support an efficient and fair hiring process, we may use technology assisted tools, including artificial intelligence (AI), to help identify and evaluate candidates. All hiring decisions are ultimately made by human reviewers. For details, please visit the About Us tab on the Johnson Controls Careers site at About us - Johnson Controls Careers
JCI is an Equal Opportunity Employer and does not discriminate on the basis of any protected categories.
Johnson Controls International plc. is an equal employment opportunity and affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, genetic information, sexual orientation, gender identity, status as a qualified individual with a disability or any other characteristic protected by law. To view more information about your equal opportunity and non-discrimination rights as a candidate, visit EEO is the Law. If you are an individual with a disability and you require an accommodation during the application process, please visit here.

What Johnson Controls employees say

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Benefits

Hours and flexibility

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About Johnson Controls

Sourced by ZipRecruiter

Johnson Controls is a world leader in smart buildings, creating safe, healthy and sustainable spaces. For nearly 140 years, we’ve made buildings better and now we’re transforming them again with our award-winning digital technologies and services. We’re using artificial intelligence and data driven solutions to give you deeper insight into your building’s health, sustainability and performance. It’s changing the way we design, operate and maintain indoor environments and driving to a new era of autonomous buildings. We deliver the blueprint of the future for industries such as healthcare, schools, data centers, airports, stadiums, hotels, manufacturing and beyond through OpenBlue, our comprehensive suite of connected solutions. Johnson Controls offers the world’s largest portfolio of building technology, software and services. Supported by a team of more than 100,000 dedicated employees working across 150 countries, we’re helping customers achieve their sustainability goals and power their mission.

Industry

Machinery manufacturing, water transportation, public safety statistics centers and offices and manufacturing

Company size

10,000+ Employees

Headquarters location

Milwaukee, WI, US

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