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Operations Strategy Jobs in Massachusetts (NOW HIRING)

Zelis

Strategic Operations Manager

Boston, MA · On-site

Reporting to the Chief of Staff, this role sits at the intersection of strategy and execution ... Operational leadership - supporting the operating rhythm of the business unit, including key ...

Jj

Director, Hospital Operations - Spine

Raynham, MA · On-site +1

DePuy Synthes is seeking a strategic and results-oriented Director, Hospital Operations to lead the development and execution of enterprise-wide hospital operations strategies supporting our Spine ...

PowerDash Inc.

Operations Manager

Cambridge, MA · On-site

We're looking for someone with willingness to engage with both operations strategy and in-the-trenches operations tasks, using AI in ethical ways. There should be a readiness to work with complex ...

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Operations Strategy information

What is operations strategy?

Operations strategy is the plan that an organization uses to configure its resources and processes to effectively produce goods or deliver services. It aligns the operations function with the overall business strategy, ensuring that the company can meet customer demands efficiently and competitively. This often involves decisions related to production, quality management, supply chain, and resource allocation. Professionals in operations strategy analyze data and trends to optimize performance and drive long-term success for the organization.

How does an operations strategy professional typically collaborate with cross-functional teams to drive process improvements?

Operations Strategy professionals regularly work alongside departments such as finance, supply chain, marketing, and IT to identify inefficiencies and develop actionable plans for improvement. This collaboration often involves leading workshops, analyzing data with stakeholders, and aligning diverse teams on shared objectives. Effective communication and project management skills are crucial, as these professionals must balance strategic vision with day-to-day operational realities. By fostering strong cross-functional relationships, Operations Strategy professionals ensure that recommended changes are feasible and supported across the organization.

What are the key skills and qualifications needed to thrive in operations strategy, and why are they important?

To excel in Operations Strategy, you need strong analytical abilities, problem-solving skills, and a background in business, engineering, or a related field, often supported by a bachelor’s or master’s degree. Familiarity with data analytics tools, process improvement methodologies (like Six Sigma), and enterprise resource planning (ERP) systems is typically expected. Exceptional communication, leadership, and adaptability help professionals stand out in cross-functional environments. These skills ensure effective operational improvements, strategic decision-making, and the ability to drive organizational growth.

What is the difference between Operations Strategy vs Supply Chain Analyst?

AspectOperations StrategySupply Chain Analyst
Required CredentialsBachelor's in Business, Operations Management, or related field; MBA often preferredBachelor's in Supply Chain, Logistics, Business, or related field; certifications like CSCP beneficial
Work EnvironmentStrategic planning teams, management meetings, cross-department collaborationData analysis, vendor communication, logistics coordination, office setting
Employer & Industry UsageManufacturing, retail, logistics companies focusing on overall operationsSupply chain firms, manufacturing, retail, logistics companies focusing on supply chain processes

Operations Strategy focuses on developing and implementing high-level plans to improve overall operational efficiency and effectiveness. In contrast, Supply Chain Analysts concentrate on analyzing and optimizing supply chain processes to ensure smooth logistics and inventory management. Both roles are essential in operations but differ in scope and focus.

Is operations strategy a high paying job?

Operations strategy roles are generally well-compensated, especially at senior levels or in large organizations, with salaries often reflecting experience, industry, and location. Professionals in this field with advanced skills in data analysis, process improvement, and strategic planning tend to earn higher salaries. However, pay can vary widely based on factors such as company size, geographic region, and individual qualifications.

What does an operations strategy do?

An operations strategy defines how a company allocates resources, processes, and capabilities to support its overall goals. It guides decisions related to production, supply chain management, and process improvements to enhance efficiency and competitiveness. Operations strategists often analyze data and use tools like SWOT or benchmarking to develop effective plans.

What are popular job titles related to Operations Strategy jobs in Massachusetts?

For Operations Strategy jobs in Massachusetts, the most frequently searched job titles are:

What job categories do people searching Operations Strategy jobs in Massachusetts look for?

The top searched job categories for Operations Strategy jobs in Massachusetts are:

What cities in Massachusetts are hiring for Operations Strategy jobs?

Cities in Massachusetts with the most Operations Strategy job openings:

Operations Strategy jobs near you
Infographic showing various Operations Strategy job openings in Massachusetts as of August 2026, with employment types broken down into 1% As Needed, 86% Full Time, 9% Part Time, 1% Temporary, 2% Contract, and 1% Nights. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution.

Director, Market Access Strategy & Operations (Hybrid - Acton, MA)

Insulet Corporation

Acton, MA • On-site

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 25 days ago

Job description

Job Summary
This is a highly visible, high-impact leadership opportunity to serve as the strategic backbone and operational driver of a critical Market Access function. As Director, Market Access Operations & Strategy, this role offers a unique blend of executive partnership and hands-on leadership-working side-by-side with the VP of Market Access to shape strategy while ensuring flawless execution across pharmacy, reimbursement, contracting, and analytics. Ideal for a proven leader who thrives in complex, fast-paced environments, this role provides the chance to influence cross-functional alignment, drive business-critical initiatives, and directly impact patient access and revenue performance in a growing organization.
The Director, Market Access Operations & Strategy serves as both the operational engine and strategic integrator for the Market Access function. This role combines leadership of core access operations of pharmacy, reimbursement, contracts, and analytics, with a Chief of Staff-style mandate to drive cross-functional alignment, strategic execution, and organizational effectiveness across Market Access.
Acting as a trusted partner to the VP of Market Access, this role ensures priorities are clearly defined, initiatives are executed with discipline, and the function operates with strong connectivity to Commercial, Finance, Patient Services, and executive leadership.
Key Responsibilities
Market Access Strategy Execution & Chief of Staff Support
  • Partner directly with the VP of Market Access to translate strategic priorities into executable plans
  • Drive annual and multi-year planning, including goal setting, prioritization, and roadmap development
  • Own executive-level deliverables including business reviews, board materials, access strategy updates
  • Track and report progress on key initiatives, ensuring accountability and visibility across leadership
  • Act as a central point of coordination across market access sub-functions

Cross-Functional Leadership & Governance
  • Establish and lead operating cadence such as QBRs, access reviews, cross-functional steering committees
  • Drive alignment across Market Access, Commercial, Finance, Legal, Compliance, and Operations
  • Identify risks, dependencies, and trade-offs, and proactively escalate and resolve issues
  • Serve as a "connect-the-dots" leader across teams to ensure cohesive strategy execution

Market Access Operations
  • Lead end-to-end operational execution of market access strategies across:
    • PBMs and payer contracts
    • Pharmacy and specialty distribution channels
    • Patient services and reimbursement support programs
  • Translate contracting strategies into scalable, compliant workflows
  • Support new product launches, payer expansions, and access initiatives

Pharmacy & Channel Performance
  • Support operations of specialty pharmacy and distribution partners
  • Partner with Trade channel to optimize key metrics, e.g., fill rates, time to therapy, abandonment, adherence.
  • Collaborate with Patient Services to ensure seamless patient onboarding and therapy initiation

Operations, Data, Insights & Performance Management
  • Define and track KPIs across access, reimbursement, and channel performance
  • Build and deliver executive dashboards and insights to inform strategic decisions
  • Identify opportunity areas to improve access, reduce leakage, and drive revenue optimization
  • Partner with Finance on GTN forecasting, accruals, and performance tracking

Process Excellence & Organizational Effectiveness
  • Drive continuous improvement across all market access processes
  • Establish scalable infrastructure, SOPs, and governance models
  • Enhance organizational clarity across Market Access in areas such as roles, decision rights, workflows, etc.
  • Support headcount planning, capability building, and vendor strategy

Leadership & Team Development
  • Serve as a force multiplier for the VP of Market Access, enabling broader impact without adding organizational complexity
  • Foster a culture of accountability, agility, and transparency

Skills and Competencies
  • Strong experience in pharmacy/PBM environment and patient access models
  • Demonstrated ability to operate in:
    • Strategic planning + execution roles
    • Cross-functional leadership environments
    • High-growth, evolving organizations
  • Strategic Thinking + Execution Discipline - Able to move seamlessly between big-picture strategy and detailed execution
  • Executive Communication - Strong ability to synthesize and present complex topics to senior leadership
  • Influence Without Authority - Drives alignment across functions without direct reporting lines
  • Operational Rigor - Brings structure, cadence, and accountability to ambiguous environments
  • Business Acumen - Deep understanding of how payer access, pricing, and GTN impact revenue
  • Problem Solving - Identifies root causes and drives pragmatic solutions quickly

Education and Experience:
Minimum
  • Bachelor's degree required;
  • 10 years in med device, pharma, or specialty therapeutics with deep experience in Market Access, Commercial Operations, or related functions
  • 2 years of demonstrated leadership of complex cross-functional initiatives

Preferred
  • MBA or advanced degree

NOTE: This position is eligible for hybrid working arrangements and requires on-site work from an Insulet office. #LI-Hybrid
Additional Information:
Compensation & Benefits:For U.S.-based positions only, the annual base salary range for this role is $197,800.00 - $296,650.00This position may also be eligible for incentive compensation.We offer a comprehensive benefits package, including:• Medical, dental, and vision insurance• 401(k) with company match• Paid time off (PTO)• And additional employee wellness programsApplication Details:This job posting will remain open until the position is filled.To apply, please visit the Insulet Careers site and submit your application online.Actual pay depends on skills, experience, and education.
Insulet Corporation (NASDAQ: PODD), headquartered in Massachusetts, is an innovative medical device company dedicated to simplifying life for people with diabetes and other conditions through its Omnipod product platform. The Omnipod Insulin Management System provides a unique alternative to traditional insulin delivery methods. With its simple, wearable design, the tubeless disposable Pod provides up to three days of non-stop insulin delivery, without the need to see or handle a needle. Insulet's flagship innovation, the Omnipod 5 Automated Insulin Delivery System, integrates with a continuous glucose monitor to manage blood sugar with no multiple daily injections, zero fingersticks, and can be controlled by a compatible personal smartphone in the U.S. or by the Omnipod 5 Controller. Insulet also leverages the unique design of its Pod by tailoring its Omnipod technology platform for the delivery of non-insulin subcutaneous drugs across other therapeutic areas. For more information, please visit insulet.com and omnipod.com.
We are looking for highly motivated, performance-driven individuals to be a part of our expanding team. We do this by hiring amazing people guided by shared values who exceed customer expectations. Our continued success depends on it!
At Insulet Corporation all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
(Know Your Rights)
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About Insulet

Sourced by ZipRecruiter

Industry

Medical equipment and supplies manufacturing

Company size

501 - 1,000 Employees

Headquarters location

Billerica, MA, US

Year founded

2000

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