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Operations Readiness Manager Jobs in Delaware (NOW HIRING)

Lowe's

Field PROvider Manager

New Castle, DE

This role manages Independent Service Provider (ISP) performance to ensure capacity, quality ... Working knowledge of licensing, compliance, safety, quality, and operational readiness requirements.

New

Keystone Quality Transport

Manager

DE · On-site

This position is responsible for supporting field personnel, maintaining operational readiness, and ... Manage the daily operations, staffing, and performance of the Camden ambulance base. * Supervise ...

Sallie_mae

Manager, Call Center Operations

New Castle, DE · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • PTO

... audit readiness. * Identify opportunities to improve efficiency through process enhancements and ... Experience managing segmented portfolios, customer strategies, or operational workflows. * Exposure ...

Sallie Mae

Manager, Call Center Operations

New Castle, DE · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... audit readiness. * Identify opportunities to improve efficiency through process enhancements and ... Experience managing segmented portfolios, customer strategies, or operational workflows. * Exposure ...

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Operations Readiness Manager information

What does an operations readiness manager do?

An Operations Readiness Manager is responsible for ensuring that all systems, processes, and teams are fully prepared for the launch or transition of operations within a business or project. They coordinate between different departments to make sure resources, training, and procedures are in place for a smooth start. This role often involves risk assessment, schedule planning, and the implementation of best practices to minimize disruptions and maximize efficiency. The Operations Readiness Manager plays a key role in bridging the gap between project completion and operational functionality, ensuring business objectives are met.

How does an operations readiness manager typically collaborate with cross-functional teams during project launches?

As an Operations Readiness Manager, you’ll work closely with cross-functional teams such as engineering, project management, supply chain, and quality assurance to ensure all operational requirements are met before a project goes live. This often involves leading readiness assessments, facilitating training sessions, and coordinating handover activities to guarantee that all stakeholders are aligned and prepared for operational start-up. Strong communication and project management skills are essential, as you’ll act as a liaison between technical teams and operations to resolve any last-minute issues and ensure a smooth transition to steady-state operations.

What are the key skills and qualifications needed to thrive as an operations readiness manager, and why are they important?

To thrive as an Operations Readiness Manager, you need strong project management skills, operational planning expertise, and a background in business or engineering, often supported by a relevant degree. Familiarity with ERP systems, project management software (like MS Project), and industry-specific certifications such as PMP or Lean Six Sigma is highly valuable. Excellent leadership, communication, and problem-solving abilities help drive cross-functional teams and manage change effectively. These skills ensure smooth transitions from project development to operational execution, minimizing risks and optimizing performance.

What are popular job titles related to Operations Readiness Manager jobs in Delaware?

For Operations Readiness Manager jobs in Delaware, the most frequently searched job titles are:

What job categories do people searching Operations Readiness Manager jobs in Delaware look for?

The top searched job categories for Operations Readiness Manager jobs in Delaware are:

Operations Readiness Manager jobs near you
Infographic showing various Operations Readiness Manager job openings in Delaware as of August 2026, with employment types broken down into 85% Full Time, 12% Part Time, 1% Temporary, and 2% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution.

Pooling Programs Manager

Rehrig Pacific Company

New Castle, DE

Full-time

Posted yesterday

New

Rehrig Pacific Company rating

6.9

Company rating: 6.9 out of 10

Based on 16 frontline employees who took The Breakroom Quiz

47th of 84 rated plastic manufacturers

Job description

Purpose of the Role

The Pooling Programs Manager serves as the operational owner for CHEP, PECO, and other customer-managed asset pooling programs. The role is accountable for translating customer and pooler requirements into operating practices, execution standards, asset controls, and performance expectations across the network. Working closely with Operations, customers, poolers, and support functions, the role drives implementation, compliance, asset accountability, financial performance, and customer outcomes across the pooling program portfolio.

Areas of Accountability

Program Implementation & Customer Integration

  • Lead operational implementation and startup activities for new pooling programs, including readiness planning, site preparation, communication, training, and launch execution.
  • Serve as the primary operational contact for customers, poolers, and internal stakeholders regarding pooling program execution.
  • Monitor implementation performance, issue resolution, and operational readiness during startup and stabilization.
  • Establish effective working relationships that support successful program execution across the network.

Operating Standards & Field Execution

  • Define customer, pooler, and operational requirements for the pooling program portfolio and provide operational input to Operational Transformation & Performance for the development and governance of standards, procedures, and work instructions. Monitor field execution against approved requirements.
  • Translate requirements into clear operating expectations, controls, and field execution standards.
  • Ensure implementation, adoption, and compliance with approved pooling program standards across participating locations.
  • Identify and address operational readiness, training, and execution gaps impacting performance.

Asset Accountability, Quality & Compliance

  • Maintain program quality and compliance through audits, operational reviews, performance analysis, and field engagement.
  • Monitor adherence to customer requirements, operating standards, and approved work practices across participating locations.
  • Own asset accountability across participating locations, including declaration of accuracy, transfer controls, asset recovery, and loss and damage exposure.
  • Own pooler invoice reconciliation, validation of billing accuracy, non-conformance charge resolution, and chargeback management.
  • Drive corrective actions that improve compliance, asset control, financial performance, and customer outcomes.
Performance Reporting & Cross-Functional Coordination
  • Maintain reporting that provides visibility into program performance, asset utilization, compliance, financial exposure, operational risks, and corrective actions.
  • Analyze operational and financial trends and communicate risks, opportunities, and recommendations to leadership and customers.
  • Lead operational reporting and performance analysis for customer business reviews and internal operating reviews.
  • Coordinate issue resolution, customer requests, and implementation of activities across Operations, Finance, Quality, Safety, Account Management, Operational Transformation & Performance, and other support functions.
Knowledge, Skills, and Experience
  • Bachelor's degree or equivalent relevant experience preferred.
  • 5+ years of experience in operations, logistics, pallet pooling, supply chain, asset management, customer program management, or related environments.
  • Experience with pooled assets, warehousing, transportation, depot, repair, or customer-managed supply chain operations preferred.
  • Knowledge of operational controls, asset accountability practices, compliance requirements, financial reconciliation, and performance reporting.
  • Ability to translate customer requirements into executable operational processes and standards.
  • Strong analytical, communication, stakeholder management, and problem-solving skills.
  • Ability to influence execution across multiple functions without direct authority.
  • Willingness to travel approximately 65% based on customer, implementation, audit, and site support requirements.

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