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Operations Program Manager Jobs in Miami Beach, FL

The University of Miami

Program Manager

Miami, FL · On-site

Manager, Programs - Robert K. Johnson Center for Marine Conservation Position Overview The Robert K ... Support strategic planning and contribute to the Center's long-term vision and daily operations

University of Miami

Program Manager

Miami, FL

Manager, Programs - Robert K. Johnson Center for Marine Conservation Position Overview The Robert K ... Support strategic planning and contribute to the Center's long-term vision and daily operations

Tata Consultancy Services

Program Manager

Miami, FL · On-site

... to operations Qualifications : Required : • 10-15+ years overall experience, with 5+ years in ... program/project management experience in large enterprise environments • Hands on experience ...

Empower U Inc

EHE Program Manager

Miami, FL · On-site

$70K - $80K/yr

The Program Manager provides leadership and supervision to housing and employment staff, oversees ... Serve as the primary operational lead for EHE Housing Stability Services, ensuring compliance with ...

Turner Construction

xPL Program Manager

Miami, FL

Lead, direct, and manage an xPL program, initiative, and team from preconstruction through to ... Partner with xPL Technology and Information Services (IS) teams to ensure effective operations of ...

Turner Construction

xPL Program Manager

Miami, FL · On-site

Lead, direct, and manage an xPL program, initiative, and team from preconstruction through to ... Partner with xPL Technology and Information Services (IS) teams to ensure effective operations of ...

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Operations Program Manager information

See Miami Beach, FL salary details

$39.5K

$108.1K

$156.5K

How much do operations program manager jobs pay per year?

As of Jun 11, 2026, the average yearly pay for operations program manager in Miami Beach, FL is $108,110.00, according to ZipRecruiter salary data. Most workers in this role earn between $84,400.00 and $130,800.00 per year, depending on experience, location, and employer.

What does an operations program manager do?

An operations program manager oversees and coordinates multiple projects and processes within an organization to ensure efficiency and alignment with strategic goals. They develop plans, manage resources, monitor progress, and communicate with stakeholders, often using project management tools like MS Project or Jira. Strong leadership, organizational skills, and understanding of business operations are essential for success in this role.

What is the difference between Operations Program Manager vs Operations Analyst?

AspectOperations Program ManagerOperations Analyst
Required CredentialsBachelor's degree, project management certifications (e.g., PMP)Bachelor's degree, analytical or business certifications often preferred
Work EnvironmentCross-functional teams, strategic planning, project oversightData analysis, process improvement, reporting
Employer & Industry UsageManufacturing, logistics, tech companiesRetail, supply chain, operations departments
Common Search & ComparisonFocuses on managing programs and projectsFocuses on analyzing operations and data

The Operations Program Manager oversees multiple projects, coordinating teams to improve efficiency, while the Operations Analyst focuses on analyzing data to identify operational improvements. Both roles are vital in operations but differ in scope and responsibilities.

What is an Operations Program Manager?

An Operations Program Manager is a professional responsible for overseeing and coordinating multiple projects or programs within an organization's operations department. Their main duties include streamlining processes, managing cross-functional teams, and ensuring that projects are completed efficiently and align with business goals. They often analyze data to improve operational performance, implement new procedures, and facilitate communication between different departments. This role typically requires strong leadership, organizational, and problem-solving skills.

How much is the salary of an operations manager?

The salary of an operations manager typically ranges from $60,000 to $120,000 annually, depending on experience, industry, and location. In larger organizations or high-cost areas, salaries can exceed this range, and additional compensation may include bonuses and benefits.

What are the key skills and qualifications needed to thrive as an Operations Program Manager, and why are they important?

To thrive as an Operations Program Manager, you need strong project management abilities, analytical thinking, and experience in operations, usually supported by a bachelor’s degree in business or a related field. Familiarity with project management tools (such as Asana, Jira, or MS Project), Lean/Six Sigma methodologies, and ERP systems is commonly required. Exceptional communication, leadership, and problem-solving skills help you coordinate teams and drive process improvement. These skills and qualifications are crucial for efficiently managing complex projects, optimizing operations, and delivering results on time and within budget.

How does an Operations Program Manager typically collaborate with cross-functional teams to drive project success?

Operations Program Managers frequently act as a bridge between departments such as engineering, finance, and supply chain to ensure projects meet their objectives. They coordinate schedules, facilitate communication, and resolve interdepartmental issues, often leading cross-functional meetings and status updates. This collaborative approach helps to identify potential roadblocks early and align everyone on project goals and timelines, making strong interpersonal and organizational skills essential for success in this role.

What is the average salary for a programme manager?

The average salary for an Operations Program Manager typically ranges from $80,000 to $130,000 annually, depending on experience, industry, and location. Senior roles or those in high-demand sectors may offer higher compensation, often including bonuses and benefits. Strong project management skills and certifications like PMP can also influence salary levels.

What are the top 3 skills of a program manager?

A program manager needs strong leadership and communication skills to coordinate teams and stakeholders effectively. Organizational and project management skills are essential for planning, executing, and monitoring multiple projects. Additionally, problem-solving and adaptability are important to address challenges and ensure program success.
What are the most commonly searched types of Operations Program jobs in Miami Beach, FL? The most popular types of Operations Program jobs in Miami Beach, FL are:
What job categories do people searching Operations Program Manager jobs in Miami Beach, FL look for? The top searched job categories for Operations Program Manager jobs in Miami Beach, FL are:
What cities near Miami Beach, FL are hiring for Operations Program Manager jobs? Cities near Miami Beach, FL with the most Operations Program Manager job openings:
Operations Program Manager jobs near you

Program Manager

Future Tech Enterprise, Inc.

Fort Lauderdale, FL • On-site

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 28 days ago

Job description

Are you a strategic leader with a passion for IT service delivery and lifecycle program management? We are seeking a Program Manager to oversee and drive the successful delivery of IT services within customer IT lifecycle programs. This role ensures efficiency, quality, and alignment with business objectives while managing service-related processes, stakeholder engagement, and continuous improvement initiatives.
The ideal candidate combines strategic leadership with hands-on operational oversight—balancing high-level program management with the detail-oriented execution needed to navigate system constraints (ServiceNow) and customer-specific business rules.
We are looking for someone who will:

  • Take ownership of program success
  • Deep-dive into Excel data models and performance metrics
  • Drive process improvement and service alignment
This position will be based out of our corporate headquarters, in Fort Lauderdale, FL. The work hours are from 8:30a - 5:30p. Eastern time. Our benefit offerings include Medical, Dental, and Vision Insurance, 401k with Company match and PTO. (Remote candidates may be considered.)
This position involves working on client accounts that require U.S. Citizenship. This includes both on-site visits to secure locations and remote work related to those accounts.
Key Responsibilities
IT Service Delivery & Operations
  • Oversee end-to-end IT service delivery for the PCaaS program, including order processing, customer support and strategic initiatives.
  • Ensure compliance with customer business rules, SLAs, and audit requirements.
  • Manage inventory, returns, and B Stock redeployment to maximize cost savings and efficiency.
  • Ensuring accurate order processing, ticket reconciliation, and reporting.
  • Develop and refine ServiceNow workflows for fulfillment, returns, and queue management, ensuring accurate asset record creation and updates.
  • Implement IT service management best practices to drive operational efficiency.
  • Monitor service performance metrics and drive continuous improvement efforts.
Data, Reporting & Continuous Improvement
  • Build and maintain Excel data models, pivot tables, dashboards, and tracking tools to manage KPIs, scope, and schedules.
  • Reconcile data across ServiceNow, ERP, and customer CMDBs to ensure accuracy.
  • Produce customer-facing reports, including PMRs, QBRs, and executive summaries.
  • Identify gaps, risks, and process inefficiencies; implement improvement and automation initiatives where possible.
  • Create repeatable project plans with clear milestones, workstreams, and stakeholder responsibilities.
Stakeholder & Customer Engagement
  • Serve as the primary liaison between Future Tech, customers, depots, and third-party partners.
  • Provide timely communication on ticket status, order fulfillment, and returns management.
  • Facilitate regular stakeholder meetings, gather feedback, and align services with evolving business needs.
  • Act as an escalation point for ServiceNow or ERP workflow issues that impact execution.
Team Leadership & Development
  • Lead and mentor queue managers, order processors, depot managers, and technical specialists.
  • Ensure teams are trained on both customer-specific business rules and industry best practices.
  • Set clear goals, conduct performance reviews, and foster a culture of accountability and continuous improvement.
Service Management & Compliance
  • Implement ITIL-based frameworks for incident, problem, and change management.
  • Ensure IT service operations comply with organizational policies, security standards, and customer regulations.
  • Oversee break/fix, warranty management, and asset lifecycle processes.
  • Develop streamlined processes for cancellations, repairs, refurbishments, and disposal, including certificates of destruction and audit reporting.
Innovation & Optimization
  • Continuously assess service performance, implementing technology and process improvements.
  • Stay informed on emerging IT service and PCaaS trends, leveraging them to enhance program delivery.
Qualifications & Requirements
Experience
  • 5+ years of experience in IT service delivery, program management, or PC lifecycle services, with a strong focus on global operations and customer engagement.
  • Proven ability to manage both high-level strategy and detailed operational execution.
  • Hands-on experience with ServiceNow workflows and ERP processes (or similar systems).
  • Strong background in reporting, data analysis, and executive-level communication.
  • This position involves working on client accounts that require U.S. Citizenship. This includes both on-site visits to secure locations and remote work related to those accounts.
Education & Certifications
  • Bachelor’s degree.
  • ITIL Foundation certification (preferred).
  • PMP certification is a plus.
Skills & Proficiencies
  • Advanced Microsoft Excel (pivot tables, VLOOKUP, data modeling).
  • Familiarity with asset lifecycle logistics.
  • Strong leadership and stakeholder management skills, with the ability to translate technical complexity into business insight.
  • Analytical, detail-oriented, and able to thrive in high-pressure environments.
  • Customer-focused mindset with a commitment to continuous improvement.
About Future Tech Enterprise, Inc.
Future Tech Enterprise, Inc. is a recognized leader in delivering enterprise IT solutions and services to commercial, federal, and global clients. We are proud partners with technology innovators such as Dell Technologies, NVIDIA, Dell, Cisco, and others, helping our customers transform operations and drive digital modernization.
Why Join Future Tech
  • Influence the future of a rapidly evolving enterprise technology leader.
  • Collaborate with industry giants and public sector innovators to co-create impactful solutions.
  • Enjoy a dynamic, entrepreneurial culture with a clear executive mandate for innovation.

#LI-Onsite #FutureTechJobs #LI-SG1

Employment decisions at Future Tech Enterprise, Inc. will be based on merit, qualifications, and abilities. Future Tech Enterprise, Inc. does not discriminate in employment opportunities or practices on the basis of race, color, religion, sex, national origin, age, disability, or any other characteristic protected by law.

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