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Operations Program Manager Jobs in Hyattsville, MD

NCARB

Manager, Programs: Operations

Washington, DC · Hybrid

$90K - $112K/yr

The Manager I is responsible for strategic and operational program planning, coordination, implementation, and continuous improvement; program administration, assessment delivery, exam security ...

NCARB

Manager, Programs: Operations

Washington, DC · On-site

$90K - $112K/yr

The Manager I is responsible for strategic and operational program planning, coordination, implementation, and continuous improvement; program administration, assessment delivery, exam security ...

NCARB

Manager, Programs: Operations

Washington, DC · Hybrid

$90K - $112K/yr

The Manager I is responsible for strategic and operational program planning, coordination, implementation, and continuous improvement; program administration, assessment delivery, exam security ...

NTT DATA Services

Program Manager

Arlington, VA · On-site

$117K - $195K/yr

The right candidate is a hands-on delivery leader who can manage a multidisciplinary enterprise engineering and operations program, maintain disciplined reporting and governance, resolve technical ...

NTT DATA Services

Program Manager

Arlington, VA

$117K - $195K/yr

The right candidate is a hands-on delivery leader who can manage a multidisciplinary enterprise engineering and operations program, maintain disciplined reporting and governance, resolve technical ...

NTT DATA Services

Program Manager

Arlington, VA · On-site

$117K - $195K/yr

The right candidate is a hands-on delivery leader who can manage a multidisciplinary enterprise engineering and operations program, maintain disciplined reporting and governance, resolve technical ...

CyberData Technologies

Program Manager

Bethesda, MD · Hybrid

Lead overall task-order execution across program management, cloud services, FinOps, AI platform operations, and surge support. * Manage staffing, schedules, workload priorities, resources, risks ...

CyberData Technologies

Program Manager

Bethesda, MD · Hybrid

Lead overall task-order execution across program management, cloud services, FinOps, AI platform operations, and surge support. * Manage staffing, schedules, workload priorities, resources, risks ...

RSC2, Inc.

Program Manager

Fort George G Meade, MD · On-site

$110K - $266K/yr

RSC2 provides breakthrough expertise, support services, and technologies to make operations ... Responsibilities: * Manage and execute programs in accordance with appropriate statutes ...

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All JobsOperations Program JobsOperations Program Manager JobsOperations Program Manager Jobs in Hyattsville, MD

Operations Program Manager information

See Hyattsville, MD salary details

$40.1K

$109.7K

$158.9K

How much do operations program manager jobs pay per year?

As of Aug 7, 2026, the average yearly pay for operations program manager in Hyattsville, MD is $109,730.00, according to ZipRecruiter salary data. Most workers in this role earn between $85,700.00 and $132,800.00 per year, depending on experience, location, and employer.

What is the difference between Operations Program Manager vs Operations Analyst?

AspectOperations Program ManagerOperations Analyst
Required CredentialsBachelor's degree, project management certifications (e.g., PMP)Bachelor's degree, analytical or business certifications often preferred
Work EnvironmentCross-functional teams, strategic planning, project oversightData analysis, process improvement, reporting
Employer & Industry UsageManufacturing, logistics, tech companiesRetail, supply chain, operations departments
Common Search & ComparisonFocuses on managing programs and projectsFocuses on analyzing operations and data

The Operations Program Manager oversees multiple projects, coordinating teams to improve efficiency, while the Operations Analyst focuses on analyzing data to identify operational improvements. Both roles are vital in operations but differ in scope and responsibilities.

What is an operations program manager?

An Operations Program Manager is a professional responsible for overseeing and coordinating multiple projects or programs within an organization's operations department. Their main duties include streamlining processes, managing cross-functional teams, and ensuring that projects are completed efficiently and align with business goals. They often analyze data to improve operational performance, implement new procedures, and facilitate communication between different departments. This role typically requires strong leadership, organizational, and problem-solving skills.

What are the key skills and qualifications needed to thrive as an operations program manager, and why are they important?

To thrive as an Operations Program Manager, you need strong project management abilities, analytical thinking, and experience in operations, usually supported by a bachelor’s degree in business or a related field. Familiarity with project management tools (such as Asana, Jira, or MS Project), Lean/Six Sigma methodologies, and ERP systems is commonly required. Exceptional communication, leadership, and problem-solving skills help you coordinate teams and drive process improvement. These skills and qualifications are crucial for efficiently managing complex projects, optimizing operations, and delivering results on time and within budget.

How does an operations program manager typically collaborate with cross-functional teams to drive project success?

Operations Program Managers frequently act as a bridge between departments such as engineering, finance, and supply chain to ensure projects meet their objectives. They coordinate schedules, facilitate communication, and resolve interdepartmental issues, often leading cross-functional meetings and status updates. This collaborative approach helps to identify potential roadblocks early and align everyone on project goals and timelines, making strong interpersonal and organizational skills essential for success in this role.
What are popular job titles related to Operations Program Manager jobs in Hyattsville, MD? For Operations Program Manager jobs in Hyattsville, MD, the most frequently searched job titles are:
What job categories do people searching Operations Program Manager jobs in Hyattsville, MD look for? The top searched job categories for Operations Program Manager jobs in Hyattsville, MD are:
What cities near Hyattsville, MD are hiring for Operations Program Manager jobs? Cities near Hyattsville, MD with the most Operations Program Manager job openings:
Operations Program Manager jobs near you
Infographic showing various Operations Program Manager job openings in Hyattsville, MD as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 17% Part Time, 1% Temporary, and 4% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $109,730 per year, or $52.8 per hour.

Manager, Programs: Operations

NCARB

Washington, DC • Hybrid

$90K - $112K/yr

Full-time

Medical, Dental, Vision, Life, Retirement

Posted 15 days ago

Job description

Job Title:
Manager, Programs: Operations
Department:
Programs
Reports To:
Assistant Vice President, Programs: Outreach & Operations
FLSA Status:
Exempt
Direct Reports:
Specialist, Programs: Outreach & Operations
Salary Range:$90,000-$112,000
*Salary is dependent upon experience*
Work Location
Washington, DC Metro Area - HYBRID ( 2 days in-office)
About NCARB
The National Council of Architectural Registration Boards (NCARB) is a nonprofit organization made up of the architectural licensing boards of 55 U.S. states and territories. NCARB, in collaboration with licensing boards, facilitates the licensure and credentialing of architects to protect the health, safety, and welfare of the public. Learn more about NCARB and how we achieve our mission byclicking here.
About the Position
The Manager I, Programs: Operations supports the Assistant Vice President's leadership in the operations, implementation, outreach, and continuous improvement of NCARB programs, products, and services. Working collaboratively within the department and across the Council, this position leads and supports initiatives while contributing directly to day-to-day program and operational activities, enhancing program delivery and operational effectiveness, supporting strategic priorities, and advancing organizational objectives.
The Manager I is responsible for strategic and operational program planning, coordination, implementation, and continuous improvement; program administration, assessment delivery, exam security activities; vendor and contract management, stakeholder engagement, and issue resolution. As a subject matter expert on NCARB programs, the Manager I provides guidance and support to staff, customers, volunteers, allied organizations, vendors, Member Boards, and other stakeholders.
Essential Duties and Responsibilitiesinclude the following. Other duties may be assigned.
Open
  • Facilitate cooperation and teamwork throughout the organization. Example: Willingness to collaborate across the Council, as well as with department team members.

Responsive

  • Provides prompt, courteous, expert, respectful, and responsive customer service to internal and external stakeholders. Example: Consistent and timely communication with colleagues and NCARB customers.

Restless

  • Embrace change and continuously evaluate/improve programs, processes, and policies. Example: Open to the innovation and exploration of new processes and ideas that better serve the Council.

Core Responsibilities - Department Specific

Strategic Planning

  • Contribute to the development of annual and long-range departmental plans.
  • Contribute to the development and management of budgets and resource plans for assigned programs and initiatives.
  • Lead or participate in assigned department- and Council-wide strategic initiatives.
  • Engage with volunteers, vendors, consultants, and other experts to gather insights, share best practices, and inform planning and decision-making.
  • Conduct research and analyze program operations, customer experience, assessment delivery, and exam security data to identify trends, findings, and opportunities for improvement.
  • Evaluate emerging technologies, industry trends, risks, and opportunities; contribute to the implementation of related changes to technology, policies, procedures, and operational practices.

Program Operations & Management

  • Supervise assigned staff, including work planning, performance management, coaching, and professional development.
  • Contribute to the development and management of work plans to support program goals and objectives.
  • Keep supervisor informed of program and project status, progress, risks, and significant issues.
  • Lead the coordination of activities across programs and functional areas to support the implementation of initiatives and organizational priorities.
  • Contribute to the development, implementation, and enhancement of policies, procedures, systems, and operational practices.
  • Create and utilize reports, dashboards, and performance metrics to evaluate outcomes and identify improvement opportunities.
  • Manage assessment delivery activities, including administration, accommodations, policy compliance, and issue resolution.
  • Manage exam security activities, including security monitoring, investigations, and intellectual property protection.
  • Develop and maintain program-related resources, documentation, and standard operating procedures (SOPs).
  • Maintain comprehensive knowledge of NCARB programs, products, services, policies, and requirements.
  • Maintain expertise in service standards, operational requirements, and the systems and technologies used to support assigned programs and services.
  • Support team and departmental priorities by providing assistance across programs and functional areas as needed.

Stakeholder Engagement & Communications

  • Serve as a subject matter expert on NCARB programs and deliver internal and external training, outreach, and stakeholder engagement activities.
  • Contribute to the development of training, outreach materials, stakeholder resources, and program communications that translate complex information and support diverse audiences.
  • Partner with other departments to provide program expertise and support customers, Member Boards, volunteers, and other stakeholders.
  • Respond to and resolve escalated customer and Member Board concerns in a professional and timely manner; seek guidance on complex issues as needed.
  • Serve as staff liaison to assigned committees, task forces, and workgroups.

Vendor & Contract Management

  • Serve as the primary point of contact for vendors and consultants; act as a liaison between vendors and internal stakeholders to support NCARB programs and services.
  • Develop and maintain productive relationships with vendors and consultants.
  • Manage contract administration and monitor compliance with contractual requirements, service standards, and program expectations; implement corrective actions as needed.
  • Implement improvements to vendor and consultant performance and service delivery based on program needs and established expectations.
Qualifications
Please submit a cover letter expressing your interest in the position (required).
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the education, experience, knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
  • Bachelor's degree, or an equivalent combination of substantial related experience, training, and education.
  • One or more years of leadership experience managing people and projects or leading cross-functional teams.
  • Strong verbal and written communication skills, including the ability to provide high-quality customer service, deliver presentations, and adapt messaging for diverse audiences.
  • Demonstrated proficiency with technology and a broad range of software applications, including Microsoft Office and Adobe PDF applications.
  • Ability to quickly learn, adapt to, and effectively apply new technologies, systems, processes, policies, and practices.
  • Proven ability to coordinate and manage multiple initiatives, projects, processes, and competing priorities simultaneously while maintaining accuracy and attention to detail.
  • Understanding of basic statistical concepts and the ability to analyze and interpret quantitative and qualitative data, identify trends, and support data-informed decision-making.
  • Demonstrated ability to work independently, exercise sound judgment, and take ownership of assigned responsibilities and outcomes.
  • Experience overseeing vendor and consultant relationships, including contract administration and performance management.
  • Experience applying Agile principles and practices to project and program management preferred.
  • Ability to travel up to 15% of the time annually, including weekends and occasional work outside standard business hours.
  • Candidates who are architects must hold a current license in at least one NCARB jurisdiction and meet all NCARB certification requirements.

Benefits
NCARB's employees enjoy a comprehensive set of benefits that include strong support for health and wellness, some nice perks, and professional development.

Some highlights include:

  • Competitive pay
  • Medical, vision, and dental Benefits
  • Paid parental leave
  • Life and disability insurance
  • 401k
  • Tuition assistance
  • All-staff outings and retreats
  • Full access to LinkedIn Learning, supporting self-directed/curated professional development
Employment Type: Full-Time

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