Operations Program Manager Jobs in British Columbia

L'affichage de poste en francais suivra / The French job posting follows.

26WD98972, Talent Acquisition Operations Program Manager

Position Overview

The Talent Acquisition Operations Program Manager is responsible for improving and maintaining the workflows, reporting, and operational processes that enable efficient and scalable hiring. This role applies expertise in recruiting operations, and process improvement to solve complex operational challenges, drive workflow optimization, and support data-driven decision-making.

Working independently and in partnership with Recruiting and cross-functional stakeholders, this individual will identify opportunities to improve operational effectiveness, strengthen data integrity, and implement scalable solutions that support Talent Acquisition goals.

Responsibilities

• Manage and improve recruiting workflows, and operational processes that support efficient and scalable hiring

• Analyze recruiting operations data, reporting, and workflow performance to identify trends, resolve issues, and recommend improvements

• Design and support workflow enhancements, automations, and system improvements that increase efficiency and reduce manual effort

• Investigate and resolve complex operational challenges related to recruiting systems, workflows, reporting, and data integrity

• Develop and maintain operational documentation, governance practices, and process standards

• Lead Talent Acquisition Operations projects and workstreams that enhance recruiting processes, optimize workflows, improve reporting and data integrity, and support scalable hiring operations

• Partner with Recruiting, People Systems, People Insights, Finance, Legal, IT, and other stakeholders to deliver operational improvements and support business objectives

• Serve as a resource for operational best practices, systems knowledge, and process guidance

Minimum Qualifications

• 4-7+ years of experience in Talent Acquisition Operations, Recruiting Operations, Talent Systems, HR Operations, or a related operational function

• Experience supporting recruiting systems, ATS administration, workflow management, or operational programs in fast-paced or scaling organizations

• Strong understanding of recruiting operations, process improvement, workflow design, and operational best practices

• Experience supporting automation, systems enhancements, integrations, or process optimization initiatives

• Strong analytical, problem-solving, and organizational skills with the ability to use data to inform recommendations and decisions

• Ability to independently manage multiple priorities and projects while navigating ambiguity

• Strong written and verbal communication skills with the ability to collaborate effectively across functions

• Experience partnering with Recruiting, People Systems, People Insights, Finance, Legal, IT, or other business stakeholders

• Familiarity with ATS platforms such as Workday, Eightfold, or similar technologies

• Bachelor's degree or equivalent combination of professional experience and training
  

Preferred Qualifications

• Experience with recruiting analytics, operational reporting, workflow governance, or systems administration

• Experience implementing process improvements, workflow redesigns, automation solutions, or technology enhancements

• Familiarity with dashboarding, reporting, ticketing, or workflow management tools

• Experience supporting operational scaling, change management, or process adoption initiatives

• Interest in AI-enabled operations and workflow automation

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26WD98972, Responsable du programme des operations de recrutement

Apercu du Poste

Le responsable du programme des operations d'acquisition de talents est charge d'ameliorer et de maintenir les flux de travail, les rapports et les processus operationnels qui permettent un recrutement efficace et evolutif. Ce poste fait appel a une expertise en matiere d'operations de recrutement et d'amelioration des processus afin de resoudre des defis operationnels complexes, de favoriser l'optimisation des flux de travail et de soutenir la prise de decision fondee sur les donnees.

Travaillant de maniere autonome et en collaboration avec les equipes de recrutement et les parties prenantes interfonctionnelles, cette personne identifiera les opportunites d'ameliorer l'efficacite operationnelle, de renforcer l'integrite des donnees et de mettre en uvre des solutions evolutives qui soutiennent les objectifs d'acquisition de talents.

Responsabilites

• Gerer et ameliorer les flux de travail de recrutement et les processus operationnels qui favorisent un recrutement efficace et evolutif

• Analyser les donnees operationnelles de recrutement, les rapports et les performances des flux de travail afin d'identifier les tendances, de resoudre les problemes et de recommander des ameliorations

• Concevoir et soutenir les ameliorations des flux de travail, les automatisations et les ameliorations des systemes qui augmentent l'efficacite et reduisent les taches manuelles

• Examiner et resoudre les defis operationnels complexes lies aux systemes de recrutement, aux flux de travail, aux rapports et a l'integrite des donnees

• Developper et maintenir la documentation operationnelle, les pratiques de gouvernance et les normes de processus

• Diriger des projets et des axes de travail lies aux operations d'acquisition de talents qui ameliorent les processus de recrutement, optimisent les flux de travail, ameliorent le reporting et l'integrite des donnees, et soutiennent des operations d'embauche evolutives

• Collaborer avec les equipes de recrutement, des systemes RH, de l'analyse RH, des finances, du service juridique, de l'informatique et d'autres parties prenantes pour apporter des ameliorations operationnelles et soutenir les objectifs de l'entreprise

• Servir de ressource en matiere de bonnes pratiques operationnelles, de connaissance des systemes et de conseils sur les processus

Qualifications Minimales

• 4 a 7 ans d'experience ou plus dans les operations d'acquisition de talents, les operations de recrutement, les systemes de gestion des talents, les operations RH ou une fonction operationnelle connexe

• Experience dans le soutien aux systemes de recrutement, l'administration d'un ATS, la gestion des flux de travail ou les programmes operationnels au sein d'organisations en pleine croissance ou a evolution rapide

• Solide comprehension des operations de recrutement, de l'amelioration des processus, de la conception des flux de travail et des meilleures pratiques operationnelles

• Experience dans le soutien a l'automatisation, aux ameliorations des systemes, aux integrations ou aux initiatives d'optimisation des processus

• Solides competences analytiques, de resolution de problemes et d'organisation, avec la capacite d'utiliser les donnees pour etayer les recommandations et les decisions

• Capacite a gerer de maniere autonome plusieurs priorites et projets tout en faisant face a l'ambiguite

• Solides competences en communication ecrite et orale, avec la capacite de collaborer efficacement entre les fonctions

• Experience de collaboration avec les equipes de recrutement, des systemes RH, de l'analyse RH, des finances, du service juridique, de l'informatique ou d'autres parties prenantes de l'entreprise

• Connaissance des plateformes ATS telles que Workday, Eightfold ou des technologies similaires

• Licence ou combinaison equivalente d'experience professionnelle et de formation

Qualifications Souhaitees

• Experience en analyse du recrutement, reporting operationnel, gouvernance des flux de travail ou administration de systemes

• Experience dans la mise en uvre d'ameliorations de processus, de refonte de flux de travail, de solutions d'automatisation ou d'ameliorations technologiques

• Connaissance des outils de tableaux de bord, de reporting, de gestion des tickets ou de gestion des flux de travail

• Experience dans le soutien a des initiatives de mise a l'echelle operationnelle, de gestion du changement ou d'adoption de processus

• Interet pour les operations basees sur l'IA et l'automatisation des flux de travail

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