Operations Program Coordinator Jobs in Kent, WA (NOW HIRING)

As the Airport Dining and Retail Program Coordinator, you will coordinate various programs and contribute to the economic vitality and sales growth of the Airport Dining and Retail (ADR) program. You will ensure high quality performance by concessionaires and provide guidance for improvement of tenants with a strong focus on customer experience.

• You will be a subject matter expert for various programs within ADR and coordinate across internal departments, providing feedback to improve business performance and customer experience.
• You will collaborate with internal and external stakeholders to proactively identify opportunities to improve processes and determine optimal customer experience within the ADR program.
• You will assist the Manager, Business Development, and Operations in strategy development to help maintain a strong customer focus throughout all department programming.
• You will contribute to training content and facilitate training for tenant focused programs.
• You will collaborate and assist in implementing policy and procedural changes as required.
• You will participate in assigned industry groups/committees or with specific entities such as other airports or government agencies as a representative of the Port.
• You will assist in overseeing external vendors to ensure contract compliance, quality of service provided, and resolve potential issues.
• You will support the ADR Program in coordinating the various elements of procurement and contracting processes for events including consulting, advertising and goods & service contracts.
• You will plan, organize and oversee events and activations from concept through completion.

• Experienced - You have three (3) years of experience in event planning, logistics coordination, and/or vendor management for events.
• Committed to Equity - You will apply equity and exemplify shared values, behaviors, and practices in all aspects of the work. At the Port of Seattle, equity is a daily responsibility and a foundational expectation for all Port employees.
• Effective Communicator - You have effective verbal, written, and active listening communication skills. You engage others in active, open, and productive dialogue, and possess strong presentation and public speaking skills with groups of various sizes.
• Strategic - You are skilled in planning, organizing, coordinating, implementing, and evaluation of programs. You use effective methods to manage multiple projects and tasks of varying complexity at the same time and deal with expected and unexpected changes. You can work collaboratively and effectively with diverse groups and individuals.
• Judicious - You have sound judgement and decision-making skills. You have a high level of workplace emotional intelligence and can effectively work within a team environment and independently.
• Organized - You have strong organizational and time management skills, with the ability to prioritize competing assignments, track deadlines, and coordinate multiple details in a fast-paced environment. You maintain accurate records, anticipate needs, and consistently follow through to ensure programs, events, and projects are completed successfully.

• Work Schedule - Your normal work schedule will be Monday - Friday, 8:00 a.m. to 5:00 p.m. (40 hours per week). You may be required to work any and all assigned shifts, including weekends and holidays. You may be required to work during emergencies and on-call to respond during off shift hours.
• Work Environment - This work will take place in a hybrid/in-office setting at Management's discretion.
• Washington State Residency Requirement - Employees must establish a residence in Washington state within 30 days of their first day of employment and must maintain a residence in Washington State during their employment with the Port of Seattle. If a position is eligible to telework, work performed while teleworking must be performed in Washington State.
• Overtime Eligible - You are eligible for overtime pay in this role.
• Security Requirements - As the successful candidate, you must pass a Transportation Security Administration (TSA) background check as well as a criminal history background check with the Federal Bureau of Investigation (FBI). Your employment will be contingent upon obtaining a Port of Seattle ID badge upon clearance.

The Port of Seattle offers an extensive benefits package that rewards our staff for their valuable contributions towards the Port's mission. In addition to the summary below, benefit details for non-represented positions can be found on the Port of Seattle's website. If the position is represented by a union, please refer to the "Collective Bargaining Agreement" or contact the appropriate Union Representative for specific information related to benefits and eligibility.

• Healthcare - Medical, Dental, and Vision Care with options that work for you and your family.
• Paid Vacation - Just about four weeks per year that increases with tenure to rest and rejuvenate.
• Paid Sick Leave - At least one hour of sick leave for every 40 hours worked.
• Holidays - More than ten days per year to celebrate with family and friends away from work.
• Pension/Retirement Plans - A pension and additional savings plans to prepare for your future after the Port.
• Getting to Work - From subsidized parking and a low-cost public transit card to alternative work arrangements giving you an opportunity to work hybrid.
• Parental Leave - Six weeks of paid leave to spend with new additions to your immediate family.
• Development - From tuition reimbursement, training, stretch assignments and internal internships, we support a learning culture.
• Equity, Diversity, and Inclusion - The Port of Seattle values diversity as a source of innovation and strength. We are actively working across the organization to create a culture where all employees - regardless of race, gender, and other identities - succeed and reach their fullest potential.
• Work-Life Balance - We provide the resources to help you create habits to be healthy and balanced.
• Mission Driven - We are focused together in promoting economic opportunities and quality of life in the region by advancing trade, travel, commerce, and job creation in an equitable, accountable, and environmentally responsible manner.

Every role at the Port of Seattle is vital to our thriving community. We are a leader in moving people and cargo across the country and around the world. With facilities and property ranging in scope from a half-acre park to one of the largest airports and container terminals on the West Coast, we maximize the public assets in our portfolio with an eye toward best uses and environmental sustainability. Find out more here.
 

Our vision is to create a Port that mirrors - throughout its breadth of operations and services and within its leadership - the diversity of our communities, instill principles of equity into its culture, and ensures a fair and intentional distribution of opportunities to expand economic development and quality of life for all in our region. Find out more about how our values RAISE us up and our commitment to equity.