Operations Program Coordinator Jobs in Atlanta, GA

Job Summary

The Recreation Program Coordinator supports the Rockdale County Parks and Recreation Department through the coordination, implementation, administration, and evaluation of assigned recreation programs, activities, community outreach initiatives, and special events. This position is responsible for assisting with the planning and delivery of recreation services that meet community needs while supporting departmental goals and objectives. Work involves coordinating program operations, supervising assigned part-time staff, instructors, seasonal employees, and volunteers, maintaining program records, assisting with budget administration, and ensuring quality customer service. The Recreation Program Coordinator works under the direction of the Recreation Program Supervisor and serves as a key resource in the successful delivery of recreation programs and community engagement initiatives. Work is reviewed through program outcomes, participant feedback, attendance records, financial performance, observation, and written and oral reports.

Essential Functions

These functions are intended only as illustrations of the various types of work performed. The omission of specific duties does not exclude them from the position.

Coordinates, implements, and evaluates assigned recreation programs, activities, classes, camps, workshops, community outreach initiatives, and special events under the direction of the Recreation Program Supervisor.

Assists in assessing community needs, recreation trends, and participant interests to support the development of new programs and services.

Coordinates day-to-day operations of assigned programs, including scheduling, facility reservations, registration management, equipment needs, and participant communications.

Recruits, trains, schedules, supervises, and evaluates assigned part-time staff, instructors, contractors, seasonal employees, and volunteers.

Assists in the development and implementation of program goals, objectives, performance measures, and annual work plans.

Assists with the planning, coordination, and execution of department special events, festivals, community celebrations, and outreach initiatives.

Establishes and maintains effective working relationships with schools, community organizations, nonprofit agencies, businesses, and other stakeholders to expand recreation opportunities.

Serves as a liaison between participants, instructors, vendors, community partners, and County departments regarding assigned programs and activities.

Assists the Recreation Program Supervisor with budget administration, revenue collection, expenditure tracking, cost recovery efforts, and financial reporting for assigned programs.

Monitors program participation, attendance, revenues, expenditures, and customer feedback and prepares reports and recommendations for program improvements.

Assists with the procurement of supplies, equipment, and materials necessary for program operations.

Ensures assigned programs and activities operate in compliance with County policies, safety standards, risk management practices, and applicable laws and regulations.

Explains and interprets program policies, procedures, schedules, fees, and regulations to participants and the public.

Assists in the development and distribution of marketing and promotional materials, including flyers, brochures, social media content, and community outreach communications.

Maintains accurate records related to registrations, attendance, inventories, revenues, expenditures, and program evaluations.

Conducts routine inspections of assigned facilities, equipment, and program areas to ensure safe and effective operations.

Assists with identifying sponsorship opportunities, grant opportunities, and community partnerships to enhance recreation programming.

Responds to participant concerns and resolves issues in a professional and customer-focused manner.

Assists with customer service functions, program registration, facility reservations, and other departmental operations as needed.

Drives county vehicles and transports participants, staff, equipment, and supplies in support of recreation programs and activities.

Performs related duties as assigned.

Additional Duties: Employees in this classification may be expected to perform any related duties as required by proper authority.

Knowledge, Skills, and Abilities

Knowledge of:

Principles and practices of recreation programming and community engagement.

Current trends and best practices in parks and recreation.

Program planning, implementation, and evaluation methods.

Budget administration and cost recovery principles.

Customer service and public relations practices.

Volunteer management and staff supervision techniques.

Safety standards and risk management practices applicable to recreation programs.

Marketing and promotional strategies.

Computers, recreation management software, and Microsoft Office applications.

Skills in:

Coordinating multiple programs, activities, and events simultaneously.

Supervising and motivating staff and volunteers.

Building and maintaining community partnerships.

Preparing reports, presentations, and correspondence.

Problem-solving and exercising sound judgment.

Public speaking and community engagement.

Managing program budgets and financial records.

Marketing and promoting recreation programs.

Operating computers and related software applications.

Ability to:

Coordinate and administer effective recreation programs for diverse populations.

Establish and maintain effective working relationships with participants, staff, community groups, vendors, elected officials, and the public.

Analyze participant needs and recommend program improvements.

Work independently while managing multiple priorities and deadlines.

Interpret and apply policies, procedures, and regulations.

Communicate effectively both orally and in writing.

Safely and efficiently perform assigned duties.

Work flexible schedules, including evenings, weekends, and holidays as required.

Working Conditions

Work is performed in both office and outdoor environments and may involve exposure to varying weather conditions, noise, and physical activity associated with recreation programs, community events, and outreach activities.

Minimum Qualifications

1. Bachelor's Degree in Parks and Recreation Management, Recreation Administration, Leisure Services, Public Administration, Education, Event Management, Business Administration, or a related field.

1. One(1) year of experience in recreation programming, community services, youth development, wellness programming, senior services, special events, or a related field.

1. One (1) year of experience in a leadership, supervisory, or program coordination capacity.

1. OR a combination of education, training, and experience.

1. Valid Georgia Driver's License.

Preferred Qualifications

1. Experience using recreation management software and registration systems.

1. Experience coordinating community partnerships, volunteers, and special events.