Operations Program Associate Jobs in Bridgeview, IL

Job Description

Position Summary

This role is part of the firm's National Employee Enhancement Operations (NEEO) team, which aligns people processesand programs to deliver a consistent, high-quality employee experience. It partners across teams to drive initiatives withstrong coordination and execution.

Reporting to the Lead Relationships Associate Director, this role owns the data infrastructure, reporting, and analyticalprocesses that power one of the firm's largest internal programs, supporting the program's incentive and review
processes to ensure accuracy, transparency, and alignment across the Firm.

The position manages the program's core data systems, reporting, and master files that support quarterly and bi-annualreview cycles. It analyzes and translates complex data into clear insights, helping leadership monitor budgets, trackaccruals, perform reconciliations, and forecast future performance. This role also partners cross-functionally with Finance,Recruiting, People Operations, and Sales to implement program updates, manage incentive policies, and ensure systemsreflect the firm's evolving needs.

This is a highly analytical, internally focused role. It is not client-facing and is best suited for individuals who enjoy workingwith data, in systems, and analytical problem-solving. Ultimately, this position helps ensure the program operatesefficiently, remains scalable and data-driven, and provides leadership with the insights needed to make informed decisions.

Essential Functions & Key Responsibilities

Data Analysis, Reporting & Systems Management

• Own the design, integrity, and scalability of core data models, master datasets, and reporting infrastructure to support internal incentive reviews.

• Design and implement automation workflows to reduce manual processing, improve data accuracy, and increase reporting efficiency.

• Enhance and maintain core workbooks and reporting tools to ensure accuracy, efficiency, and consistency.

• Continuously optimize reporting tools for performance, usability, and scalability (Excel, Power BI a plus).

• Partner with People Operations, Recruiting, and Sales Operations to implement firmwide updates across systems and review processes.

Budget Analysis & Financial Oversight

• Conduct monthly budget reviews, identifying reclasses and reconciliation items for Finance and internal team review.

• Provide visual analytics and insights on participant budget usage throughout the fiscal year.

• Support allowance approvals and monitor control processes to reinforce responsible budget utilization.

Matching & Headcount Management

• Partner with Recruiting to ensure accurate system updates supporting the program's participant matching process.

• Confirm monthly headcount with the internal team and report accruals to Accounting.

Incentive Policy & Forecast Management

• Maintain and update internal incentive policies, ensuring current documentation is reflected on the firm's intranet site.

• Partner with Finance to communicate incentive changes to manage the internal incentive budget and forecasting process.

Supervisory Responsibility
This position has no supervisory responsibilities.

Required Qualifications

• 4 Year Degree from Accredited University with a bachelor's degree in Accounting, Finance, Data Analytics, Business Analytics, Information Systems, or a related field

• 3+ years of Professional Experience in analytics, operations, program support, or a data-driven role requiring high accuracy and deadline execution

• Advanced Excel skills (power queries, complex formulas, large datasets)

• Strong interest in leveraging AI and Technology driven solutions

• Strong analytic and problem-solving skills

• Experience working with large, imperfect datasets

• Exposure to automation (Power Automate, macros, SQL, etc.)

• Experience with financial modeling, forecasting, or accrual tracking

• Superior written and verbal communication skills

• Ability to thrive in a fast-paced, high-demand, collaborative and growth-oriented environment with a high energy level

• Team player with a strong desire to be an active, long-term participant in the overall growth of the firm

• Entrepreneurial spirit and commitment to Firm's vision

• Strong intangibles aligning with High Performance Model

• Strong values aligned with our Culture (Fairness, Honesty, Trustworthy, Respectful, Flexible, Strong Work Ethic)

• Ability and willingness to work in a Siegfried office as required for an average of four days per week in accordance with Siegfried's then-current policy (This requirement is subject to change at the discretion of management)

FLSA/At-Will Employment

• This position is an exempt position under FLSA

• This position is and will remain at-will in nature

• Learn more about our Total Compensation Philosophy and State Specific Information.

Company Overview

Siegfried is a unique career choice, and we invest deeply in our people and believe in their potential. We have an exclusive group of talented professionals who are all ambitiously committed to continuous growth, personally and professionally. Our client-facing Professionals are helping the best people at the best companies with their most important work and transforming themselves along the way. And our Operations team is thoughtfully working on the business and helping grow our Firm with purpose. The investment and expectations of a career at Siegfried are high, because the reward of what we offer is high. We value and acknowledge the hard work of our employees in many ways, including competitive base salaries, energizing incentive compensation plans, career enhancement opportunities, and our hallmark MY Journey program. Additionally, we offer a comprehensive benefits package that encompasses a wide range of offerings, including robust healthcare coverage, dental and vision plans, generous paid vacation and sick time allowances, paid holidays, a 401k plan with employer match to support your financial goals, a profit-sharing program that allows you to share in the success of our organization, and unique allowances that nurture your physical, emotional, and spiritual well-being.