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Operations Professional Jobs in Amherst, MA (NOW HIRING)

Operations & Systems Engineer

Springfield, MA · On-site +1

$69K - $93K/yr

The Operations & Systems Engineer is integral to maintaining operational excellence across HIX ... Create professional reports and presentations using Microsoft Office applications, especially Excel ...

Serves as first point of contact for incoming service requests and operational inquiries Communicates clearly and professionally with customers (faculty, staff, students), technicians, supervisors ...

New

Maintainer

Amherst, MA · On-site

$19.98 - $20.25/hr

... operations -Professional, hospitality-focused interactions with students, parents, faculty, and staff. -Takes appropriate actions to support a diverse workforce and contributes to a respectful ...

Serves as first point of contact for incoming service requests and operational inquiries Communicates clearly and professionally with customers (faculty, staff, students), technicians, supervisors ...

New

You will be expected to travel as needed for your role on the Operations team (e.g. alumni events ... This job operates in a professional office environment. Largely a sedentary role with ability to ...

You will be expected to travel as needed for your role on the Operations team (e.g. alumni events ... This job operates in a professional office environment. Largely a sedentary role with ability to ...

Aviation Operations & Support (Enlisted) Category / Component: Enlisted • Active Overview ... professional growth is reinforced through Navy e learning, college network opportunities, and ...

Aviation Operations & Support (Enlisted) Category / Component: Enlisted • Active Overview ... professional growth is reinforced through Navy e learning, college network opportunities, and ...

This is a hands-on leadership role requiring a seasoned professional with deep experience in life sciences or biopharmaceutical manufacturing. You will ensure operational excellence, foster a high ...

This is a hands-on leadership role requiring a seasoned professional with deep experience in life sciences or biopharmaceutical manufacturing. You will ensure operational excellence, foster a high ...

This is a hands-on leadership role requiring a seasoned professional with deep experience in life sciences or biopharmaceutical manufacturing. You will ensure operational excellence, foster a high ...

Showing results 41-60

Operations Professional information

See Amherst, MA salary details

$9

$23

$48

How much do operations professional jobs pay per hour?

As of Aug 11, 2026, the average hourly pay for operations professional in Amherst, MA is $23.79, according to ZipRecruiter salary data. Most workers in this role earn between $15.14 and $27.21 per hour, depending on experience, location, and employer.

What are 5 careers in operations professional?

Five careers for operations professionals include supply chain manager, logistics coordinator, operations analyst, production supervisor, and procurement specialist. These roles involve managing processes, optimizing efficiency, and using tools like ERP systems to ensure smooth organizational functions.

What are the key skills and qualifications needed to thrive as an operations professional?

To thrive as an Operations Professional, you need strong organizational abilities, analytical thinking, and a background in business administration or a related field. Familiarity with enterprise resource planning (ERP) systems, workflow management tools, and process improvement methodologies such as Lean or Six Sigma is often required. Exceptional communication, problem-solving, and adaptability are soft skills that set top performers apart in this role. These skills and qualities are crucial for optimizing processes, ensuring efficiency, and supporting seamless business operations.

How does an operations professional typically collaborate with other departments within an organization?

Operations Professionals frequently act as a bridge between various departments such as finance, sales, logistics, and human resources to ensure smooth business processes. They coordinate with teams to streamline workflows, address operational bottlenecks, and support the implementation of company policies. Effective communication and problem-solving skills are crucial, as Operations Professionals often facilitate cross-functional meetings and manage projects that require input from multiple stakeholders. This collaborative environment not only enhances efficiency but also provides valuable exposure to different facets of the organization, which can support career advancement.

What is the difference between Operations Professional vs Operations Coordinator?

AspectOperations ProfessionalOperations Coordinator
CredentialsTypically requires a bachelor's degree in business, management, or related fieldOften requires a high school diploma or associate degree, with some roles preferring a bachelor's
Work EnvironmentWorks across departments, involved in strategic planning and process improvementFocuses on daily operational tasks, scheduling, and administrative support
Employer & Industry UsageUsed in various industries including manufacturing, logistics, and corporate sectorsCommonly found in retail, healthcare, and service industries
Search & Comparison IntentPeople compare to Operations Coordinator to understand role scope and responsibilities

Operations Professionals typically have a broader scope, focusing on strategic and process improvements, while Operations Coordinators handle day-to-day operational tasks and support functions. Both roles are essential in ensuring smooth business operations but differ in responsibilities and required qualifications.

What does an operations professional do?

An operations professional manages and coordinates daily business activities to ensure efficiency and productivity. They oversee processes such as supply chain management, logistics, and workflow optimization, often using tools like ERP systems and data analysis. Strong organizational, problem-solving, and communication skills are essential for success in this role.

Is operations a high paying job?

Operations professionals often earn competitive salaries that vary based on experience, industry, and location. Senior roles such as operations managers or directors tend to have higher pay, especially with specialized skills like supply chain management or process optimization. Entry-level positions generally offer lower starting salaries but can increase with experience and certifications.
What are the most commonly searched types of Operations jobs in Amherst, MA? The most popular types of Operations jobs in Amherst, MA are:
What cities near Amherst, MA are hiring for Operations Professional jobs? Cities near Amherst, MA with the most Operations Professional job openings:
Infographic showing various Operations Professional job openings in Amherst, MA as of August 2026, with employment types broken down into 1% As Needed, 70% Full Time, 23% Part Time, 2% Temporary, and 4% Contract. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution, with an average salary of $49,479 per year, or $23.8 per hour.

Operations & Systems Engineer

CrewBloom

Springfield, MA • On-site, Remote

$69K - $93K/yr

Full-time

Re-posted 4 days ago


Job description

The Commonwealth of Massachusetts' Executive Office of Health and Human Services (EOHHS) is seeking a highly skilled Operations & Systems Engineer to join its Health Insurance Exchange (HIX) team. This essential role ensures the performance, availability, and reliability of mission-critical systems by driving proactive system monitoring, timely issue resolution, and continuous improvement initiatives.

The Operations & Systems Engineer is integral to maintaining operational excellence across HIX's infrastructure. The ideal candidate will possess strong technical capabilities, a collaborative spirit, and a strategic, solutions-oriented approach to systems engineering and support.


Key Responsibilities:

  • Proactively monitor system availability, capacity, and performance using Dynatrace and complementary tools.
  • Investigate and analyze performance issues; assess severity and ensure appropriate escalation and resolution.
  • Configure and manage Dynatrace dashboards, custom alerts, and performance tracking metrics (e.g., response time, throughput, error rates).
  • Identify performance degradation early through alerting mechanisms and support rapid remediation.
  • Collaborate cross-functionally with internal teams, vendors, architects, and the PMO to resolve operational issues.
  • Support daily operations, including production system maintenance and patch management.
  • Perform data updates and generate both ad-hoc and scheduled reports using SQL and tools such as Toad or SQL Developer.
  • Develop and manage project plans and timelines, ensuring timely delivery of high-quality outputs.
  • Document systems processes and contribute to the development of operations best practices.
  • Oversee User Access Request processes for systems, databases, and monitoring tools.
  • Manage digital certificate lifecycle and updates in coordination with vendors.
  • Maintain a comprehensive software inventory with version tracking and update planning.
  • Create professional reports and presentations using Microsoft Office applications, especially Excel and PowerPoint.
  • Ensure compliance with EOHHS IT policies, security standards, and regulatory requirements.

Requirements

  • Proven ability to diagnose and resolve complex IT issues using enterprise monitoring tools, with Dynatrace experience required.
  • Strong technical background in systems operations, monitoring, and performance optimization.
  • Familiarity with AWS, Amazon QuickSight, and scripting languages (e.g., Linux Shell, Python) for automation.
  • Solid understanding of APM (Application Performance Monitoring), synthetic monitoring, and log analytics.
  • Experience interpreting and creating technical diagrams, including ERDs and architectural diagrams.
  • Hands-on experience with ticketing systems such as ServiceNow, and project tracking tools like JIRA.
  • Excellent communication and interpersonal skills, with the ability to engage both technical and non-technical stakeholders.
  • Effective at managing multiple priorities in a fast-paced, mission-critical environment.
Education & Experience Requirements:
  • Bachelor's Degree in Computer Science, Information Systems, or a related field.
  • 5-8 years of relevant experience in operations or systems engineering roles.
  • Experience supporting production environments with mission-critical applications, preferably in government or highly regulated sectors.
  • Proficiency in Microsoft Office Suite (Outlook, Word, Excel, PowerPoint, Visio, and MS Project).

Minimum Technical and Work Environment Requirements:

  • Internet Connection:
    • Primary internet connection with a minimum speed of 15 Mbps.
    • Backup internet connection with at least 10 Mbps.
    • Backup connection must be capable of supporting work during a power outage.
  • Primary Device:
    • Desktop or laptop equipped with at least:
      • Intel Core i5 (8th generation or newer), Intel Core i3 (10th generation or newer), AMD Ryzen 5, or an equivalent processor.
      • A minimum of 8 GB RAM.
  • Backup Device:
    • Must meet or exceed the performance of an Intel Core i3 processor.
    • Must be functional during power interruptions.
  • Peripherals and Workspace:
    • A functioning webcam.
    • A noise-canceling USB headset.
    • A quiet, dedicated home office space.
    • A smartphone for communication and verification purposes.

Benefits

  • Join Our Dynamic Team: Experience our fun, inclusive, innovative culture that values your unique contributions and supports your professional growth.
  • Embrace the Opportunities: Seize daily chances to learn, innovate, and excel. Make a real impact in your field.
  • Limitless Career Growth: Unlock a world of possibilities and resources to propel your career forward.
  • Fast-Paced Thrills: Thrive in a high-energy, engaging atmosphere. Embrace challenges and reap stimulating rewards.
  • Flexibility, Your Way: Embrace the freedom to work from home or any location of your choice. Create your ideal work environment.
  • Work-Life Balance at Its Best: Say goodbye to stressful commutes and hello to quality time with loved ones. Achieve a healthy work-life integration to perform at your best.