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Operations Performance Manager Jobs in Randolph, ME

ELMET TECHNOLOGIES LLC

Project Manager

Lewiston, ME · On-site

$105K - $130K/yr

... performance * Strong coordination between Operations, Engineering, Maintenance, Quality, and ... Effective management of contractors, project resources, schedules, and capital investments * New ...

H.C. Starck Solutions

Project Manager

Lewiston, ME · On-site

$105K - $130K/yr

... performance * Strong coordination between Operations, Engineering, Maintenance, Quality, and ... Effective management of contractors, project resources, schedules, and capital investments * New ...

ELMET TECHNOLOGIES LLC

Project Manager

Lewiston, ME · On-site

... performance * Strong coordination between Operations, Engineering, Maintenance, Quality, and ... Effective management of contractors, project resources, schedules, and capital investments * New ...

RXO

Manager Last Mile Operations

Auburn, ME · On-site

As a Last Mile Operations Manager at RXO, you'll have the opportunity to connect with customers ... performance, rewarding and disciplining employees, and addressing complaints/resolving problems

Walgreens

Emerging Store Manager

Auburn, ME · On-site

Full Store Operation Business Performance Management * Independently analyzes financial and performance data; creates action plans to support achievement of business deliverables. * Uses operating ...

Walgreens

Emerging Store Manager

Damariscotta, ME · On-site

Full Store Operation Business Performance Management * Independently analyzes financial and performance data; creates action plans to support achievement of business deliverables. * Uses operating ...

Walgreens

Emerging Store Manager

Auburn, ME · On-site

Full Store Operation Business Performance Management * Independently analyzes financial and performance data; creates action plans to support achievement of business deliverables. * Uses operating ...

Walgreens

Emerging Store Manager

Auburn, ME · On-site

Full Store Operation Business Performance Management * Independently analyzes financial and performance data; creates action plans to support achievement of business deliverables. * Uses operating ...

Walgreens

Emerging Store Manager

Bath, ME · On-site

Full Store Operation Business Performance Management * Independently analyzes financial and performance data; creates action plans to support achievement of business deliverables. * Uses operating ...

Walgreens

Emerging Store Manager

Damariscotta, ME

Full Store Operation Business Performance Management * Independently analyzes financial and performance data; creates action plans to support achievement of business deliverables. * Uses operating ...

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All JobsOperations Performance JobsOperations Performance Manager JobsOperations Performance Manager Jobs in Randolph, ME

Operations Performance Manager information

See Randolph, ME salary details

$29.6K

$60.5K

$113K

How much do operations performance manager jobs pay per year?

As of Sep 2, 2026, the average yearly pay for operations performance manager in Randolph, ME is $60,507.00, according to ZipRecruiter salary data. Most workers in this role earn between $39,100.00 and $73,900.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an operations performance manager?

To thrive as an Operations Performance Manager, you need strong analytical abilities, process optimization expertise, and a degree in business, operations management, or a related field. Familiarity with Lean Six Sigma methodologies, ERP systems, and performance tracking tools is typically required. Outstanding leadership, problem-solving, and interpersonal communication skills help drive team performance and foster a culture of continuous improvement. These capabilities are crucial for identifying inefficiencies, implementing strategic initiatives, and ensuring operational excellence within an organization.

How does an operations performance manager typically collaborate with cross-functional teams to drive process improvements?

As an Operations Performance Manager, you will frequently work alongside teams from departments such as finance, IT, logistics, and customer service to identify inefficiencies and implement process improvements. Collaboration often involves leading meetings, analyzing performance data, and coordinating initiatives to ensure alignment with organizational goals. Strong communication and project management skills are essential, as you’ll need to facilitate change, gain buy-in from stakeholders, and track progress of improvement projects. This collaborative environment provides opportunities to build relationships across the organization and develop a deep understanding of various operational functions.

What is the difference between Operations Performance Manager vs Operations Analyst?

AspectOperations Performance ManagerOperations Analyst
Required CredentialsBachelor's degree in Business, Operations, or related field; often certifications in process improvement (e.g., Six Sigma)Bachelor's degree in Business, Economics, or related field; analytical skills emphasized
Work EnvironmentOversees teams, manages performance metrics, and implements process improvementsAnalyzes data, prepares reports, and supports operational decision-making
Employer & Industry UsageCommon in manufacturing, logistics, and large service organizationsWidely used across various industries for data analysis and reporting

The Operations Performance Manager focuses on optimizing overall operational performance and leading teams, while the Operations Analyst primarily analyzes data to support operational decisions. Both roles require analytical skills and understanding of business processes, but the manager role involves more leadership and strategic planning.

What does an operations performance manager do?

An operations performance manager oversees and improves the efficiency and effectiveness of business operations. They analyze performance data, develop strategies to optimize processes, and implement improvements to meet organizational goals, often using tools like performance metrics and process mapping. Strong analytical skills and knowledge of operational systems are essential for this role.

What job categories do people searching Operations Performance Manager jobs in Randolph, ME look for?

The top searched job categories for Operations Performance Manager jobs in Randolph, ME are:

What cities near Randolph, ME are hiring for Operations Performance Manager jobs?

Cities near Randolph, ME with the most Operations Performance Manager job openings:

Operations Performance Manager jobs near you
Infographic showing various Operations Performance Manager job openings in Randolph, ME as of August 2026, with employment types broken down into 86% Full Time, 11% Part Time, and 3% Contract. Highlights an 84% Physical, 2% Hybrid, and 14% Remote job distribution, with an average salary of $60,507 per year, or $29.1 per hour.

Retail Operations Manager

Kennebec Savings Bank

Augusta, ME • On-site

Full-time

Posted 27 days ago

Job description

POSITION SUMMARY: The Retail Operations Manager is responsible for supporting retail banking offices, and retail operational activities across the Bank. This position works closely with Retail staff and the Director of Retail Operations to ensure customer-facing systems, operational processes, and training programs operate efficiently and effectively. The Retail Operations Manager serves as a key resource for retail education, system administration, process improvement, and operational support while contributing to departmental and Bank-wide initiatives, projects, and strategic goals.
The Retail Operations Manager is responsible for fostering a culture of continuous learning, operational excellence, risk awareness, and exceptional customer service while ensuring compliance with Bank policies, procedures, and regulatory requirements.
KEY RESPONSIBILITIES:
Leadership and Department Support
  • Support the ongoing development of the Retail Operations Specialists by establishing performance goals, providing coaching and mentoring, and encouraging professional growth.
  • Review reports, data, and analyses prepared by the Retail Operations Specialists to ensure accuracy and completeness.
  • Perform essential daily operational functions in the absence of the Retail Operations Specialists.
  • Serve as the primary backup to the Director of Retail Operations, assuming responsibility for the day-to-day oversight of Retail Operations during periods of absence. Provide leadership, guidance, and operational decision-making to ensure continuity of service, project execution, departmental priorities, and timely resolution of operational issues.
  • Partner with the Director of Retail Operations on departmental and Bank-wide initiatives, projects, strategic objectives, operational priorities, Risk Assessments, Disaster Recovery testing, FDICIA testing, and other operational control activities.
  • Represent the Retail Operations department in meetings, committees, and cross-functional initiatives, fostering collaboration and alignment with Retail leadership and organizational goals.
  • Complete and distribute daily, weekly, monthly, and departmental reporting.
  • Recommend and help implement process improvements that enhance operational efficiency, reduce risk, strengthen internal controls, and improve customer experience.
  • Maintain strict confidentiality and exercise sound judgment when handling sensitive customer, employee, or Bank information.

Retail Education:
Serve as the Retail division's subject matter expert, trainer, and coach to promote knowledge transfer, employee development, and operational consistency throughout the organization.
  • Develop, implement, and manage comprehensive retail banking education programs, including onboarding programs for Retail team members as well as ongoing training.
  • Deliver effective training using a variety of instructional methods designed to engage diverse learning styles in both in-person and virtual environments.
  • Ensure Retail employees have the knowledge, tools, and resources necessary to provide exceptional customer experiences while adhering to Bank policies and procedures.
  • Coordinate all logistical aspects of training programs, including scheduling, participant communication, facility reservations, audiovisual equipment setup, and training material preparation.
  • Maintain accurate attendance and training records and provide reporting on training participation and completion.
  • Partner with Learning and Development and other internal stakeholders to ensure educational programs align with organizational goals and employee development initiatives.
  • Analyze educational, operational, and departmental reports to identify knowledge gaps and develop targeted training solutions.
  • Foster a culture of continuous learning and accountability throughout the Retail division.

Retail Systems Administration:
  • Oversee the day-to-day functionality and effectiveness of retail banking systems, including but not limited to Integrated Teller, BPM, ATMs, Instant Issue, TCRs, and related applications.
  • Serve as a primary operational and technical resource for retail systems and applications.
  • Coordinate system maintenance, upgrades, testing, implementations, and vendor-supported enhancements.
  • Troubleshoot system issues and collaborate with vendors, Information Technology, and internal stakeholders to resolve operational challenges.
  • Monitor system performance and identify opportunities to improve functionality, efficiency, and user experience.
  • Maintain strong working relationships with vendors and service providers to support ongoing operational effectiveness.
  • Escalate significant system issues, operational disruptions, or project concerns to the Director of Retail Operations.

Support Bank products/services: Maintain knowledge of current Bank products and services. Actively utilize as many Bank products and services as possible to fully understand their features and benefits and to be able to communicate effectively with customers and prospective customers.
Community/public relations: Actively participate in community organizations and events. Represent the Bank in the community.
Other duties: Demonstrate reliable attendance and punctuality. Handle telephone inquiries and provide information to customers, vendors, and other departments in a professional and courteous manner.
Attend and participate in Bank meetings. Attend internal and external training to improve skills and knowledge relevant to the operations specialist.
Perform other duties as required.
POSITIONS REPORTING TO THIS POSITION:
  • None

Requirements
EDUCATION/EXPERIENCE REQUIRED:
  • High school graduate.
  • 5 years' experience in retail banking, including teller and account opening or branch operational experience.
  • Experience on the Fiserv system is desirable.
  • Proficiency in Microsoft Office is required, including Outlook, Excel, and Word.

OTHER REQUIREMENTS:
  • Must possess a valid driver's license, the use of a serviceable automobile that is properly registered and proper liability automobile insurance as required by state law.
  • Must be able to prioritize and organize workflow; must have good attention to detail; must be able to handle multiple jobs.
  • Must have the ability to analyze problem situations and determine appropriate options for resolution of the issue.
  • Must be able use the telephone to converse with customers for extended periods of time; must be able to communicate clearly by telephone; must have good listening ability and skills.
  • Must have a high degree of ethics and maintain confidentiality of customers and accounts.
  • Must be friendly, courteous, and sensitive to the needs of customers and coworkers.
  • Must be able to lift files and other documents of approximately 20 pounds.
  • Must be able to read and work with computer reports.
  • Must be able to stand or sit for extended periods of time.
  • Must be able to spend extended periods of time operating a computer keyboard and working at a computer monitor.

Salary Range: Compensation for this position is based on knowledge, skills, experience, and demonstrated competency within the role.
Developing - Minimum: $53,122
Proficient - Midpoint: $73,845
Exceptional - Maximum: $94,569

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