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Operations Performance Manager Jobs in Norristown, PA

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Operations Performance Manager information

See Norristown, PA salary details

$29.6K

$60.5K

$113.1K

How much do operations performance manager jobs pay per year?

As of Aug 30, 2026, the average yearly pay for operations performance manager in Norristown, PA is $60,542.00, according to ZipRecruiter salary data. Most workers in this role earn between $39,100.00 and $73,900.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an operations performance manager?

To thrive as an Operations Performance Manager, you need strong analytical abilities, process optimization expertise, and a degree in business, operations management, or a related field. Familiarity with Lean Six Sigma methodologies, ERP systems, and performance tracking tools is typically required. Outstanding leadership, problem-solving, and interpersonal communication skills help drive team performance and foster a culture of continuous improvement. These capabilities are crucial for identifying inefficiencies, implementing strategic initiatives, and ensuring operational excellence within an organization.

How does an operations performance manager typically collaborate with cross-functional teams to drive process improvements?

As an Operations Performance Manager, you will frequently work alongside teams from departments such as finance, IT, logistics, and customer service to identify inefficiencies and implement process improvements. Collaboration often involves leading meetings, analyzing performance data, and coordinating initiatives to ensure alignment with organizational goals. Strong communication and project management skills are essential, as you’ll need to facilitate change, gain buy-in from stakeholders, and track progress of improvement projects. This collaborative environment provides opportunities to build relationships across the organization and develop a deep understanding of various operational functions.

What is the difference between Operations Performance Manager vs Operations Analyst?

AspectOperations Performance ManagerOperations Analyst
Required CredentialsBachelor's degree in Business, Operations, or related field; often certifications in process improvement (e.g., Six Sigma)Bachelor's degree in Business, Economics, or related field; analytical skills emphasized
Work EnvironmentOversees teams, manages performance metrics, and implements process improvementsAnalyzes data, prepares reports, and supports operational decision-making
Employer & Industry UsageCommon in manufacturing, logistics, and large service organizationsWidely used across various industries for data analysis and reporting

The Operations Performance Manager focuses on optimizing overall operational performance and leading teams, while the Operations Analyst primarily analyzes data to support operational decisions. Both roles require analytical skills and understanding of business processes, but the manager role involves more leadership and strategic planning.

What does an operations performance manager do?

An operations performance manager oversees and improves the efficiency and effectiveness of business operations. They analyze performance data, develop strategies to optimize processes, and implement improvements to meet organizational goals, often using tools like performance metrics and process mapping. Strong analytical skills and knowledge of operational systems are essential for this role.

What are popular job titles related to Operations Performance Manager jobs in Norristown, PA?

For Operations Performance Manager jobs in Norristown, PA, the most frequently searched job titles are:

What job categories do people searching Operations Performance Manager jobs in Norristown, PA look for?

The top searched job categories for Operations Performance Manager jobs in Norristown, PA are:

What cities near Norristown, PA are hiring for Operations Performance Manager jobs?

Cities near Norristown, PA with the most Operations Performance Manager job openings:

Operations Performance Manager jobs near you
Infographic showing various Operations Performance Manager job openings in Norristown, PA as of August 2026, with employment types broken down into 77% Full Time, 21% Part Time, and 2% Contract. Highlights an 81% Physical, 2% Hybrid, and 17% Remote job distribution, with an average salary of $60,542 per year, or $29.1 per hour.

Attendance Performance Manager

Worldwide Flight Services

Philadelphia, PA • On-site

Full-time, Part-time

Medical, Retirement

Posted 12 days ago

Worldwide Flight Services rating

5.7

Company rating: 5.7 out of 10

Based on 95 frontline employees who took The Breakroom Quiz

53rd of 67 rated aviation services

Job description

About WFS
Join our Worldwide Flight Services family and contribute to the timely delivery of cargo shipment, luggage, business to customer delivery, and on-time flights while operating safely and securely. We perform at the highest level for our customers every day, and strive to be an exceptional leader in our industry with our teams of cargo, passenger, ramp handling, and technical service experts in 227 airport locations in 27 countries on 5 continents. Are you ready to take off on your next career with us?
Job Summary
The Attendance Performance Manager is responsible for overseeing and managing employee attendance compliance, including tracking attendance records, administering attendance point systems, and ensuring consistent and fair application of disciplinary actions. This role plays a critical part in maintaining workforce accountability, supporting operational efficiency, and ensuring adherence to company policies and legal requirements.
Responsibilities
Attendance Management
  • Oversee and maintain accurate employee attendance records, including absences, tardiness, and leave usage in AOD.
  • Administer the organization's attendance point system, ensuring timely and consistent updates
  • Monitor attendance trends and identify patterns of concern or policy violations
  • Partner with HR and leadership to address attendance issues proactively
  • Develop attendance incentive programs to encourage positive attendance behaviors

Disciplinary Administration
  • Enforce company attendance and conduct policies through consistent disciplinary actions
  • Issue and track corrective actions, including verbal warnings, written warnings, final warnings and escalated termination measures
  • Ensure disciplinary actions are documented accurately and in accordance with company policies and employment laws
  • Obtain approval from Human Resources on appropriate disciplinary procedures for attendance incidents.

Policy Compliance & Process Oversight
  • Ensure adherence to company policies, labor laws, and regulatory requirements related to attendance and discipline
  • Conduct audits of attendance records and disciplinary actions for accuracy and consistency
  • Partner with Human Resources to ensure employees' Family and Medical Leave Act (FMLA) and accommodation requests are processed officially.
  • Ensure employees on the job injuries (OJI) are coded appropriately in system.

Reporting & Analysis
  • Create attendance tracking methods to monitor next steps in attendance disciplinary measures
  • Generate regular reports on attendance metrics, point system status, and disciplinary actions
  • Analyze data to identify trends, risks, and opportunities for improvement
  • Provide recommendations to leadership to improve attendance management and employee accountability

Employee & Manager Support
  • Serve as a subject matter expert for attendance policies and disciplinary procedures
  • Train supervisors and managers on attendance tracking systems and disciplinary processes
  • Address employee inquiries regarding attendance, points, and corrective actions
  • Collaboration with HR on escalated employee relations issues

Minimum Requirements
  • Minimum three (3) years of experience in Operations, workforce management and/or human resources
  • Proficiency in HRIS, AOD, timekeeping, or workforce management systems
  • Strong Microsoft Office and Adobe skills (SharePoint, Excel, Word, Outlook)
  • Excellent organizational and record-keeping skills for review and storage of employee attendance files and compliance tracking.
  • High attention to detail and accuracy
  • Strong analytical and reporting skills
  • Experience managing attendance systems and employee discipline processes preferred
  • Three (3) years in Union environment preferred

Preferred Skills
Responsibilities Con:
  • Partner with Human Resources to ensure employees' Family and Medical Leave Act (FMLA) and accommodation requests are processed officially.
  • Ensure employees on the job injuries (OJI) are coded appropriately in system.
  • Serve as a subject matter expert for attendance policies and disciplinary procedures
  • Train supervisors and managers on attendance tracking systems and disciplinary processes
  • Address employee inquiries regarding attendance, points, and corrective actions
  • Collaboration with HR on escalated employee relations issues

Physical Requirements/Working Conditions
This role requires the ability to remain in a stationary position for extended periods, operate a computer and office equipment, communicate effectively, and occasionally move items up to 20 pounds. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
Perks & Benefits
  • Want your pay in advance? Access your pay when you need it through DailyPay app!
  • Are you a top performer who thrives on recognition? On the spot awards offered through the Awardco Platform including gift cards and more!
  • Need quality medical care? Multiple options for both full and part-time employees!
  • Want WFS Employee Extras? Travel Discounts, Pet insurance, Discount Shopping & More!
  • Looking to stay healthy and improve your life? Wellness Programs offered to all employees!
  • Want to invest in your future? 401k program offered!
  • Looking to grow and have a career with us? Opportunity for Internal Mobility and transfers available!

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