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Operations Performance Manager Jobs in Haverhill, MA

Citi Trends

Store Manager

Methuen, MA · On-site

$48K - $50K/yr

Position Summary As a Store Manager , youare responsible forleading all aspects of store ... Summary of Key Responsibilities Store Operations & Performance * Lead daily store operations to ...

Citi Trends

Store Manager

Methuen, MA · On-site

$48K - $50K/yr

Position Summary As a Store Manager , you are responsible for leading all aspects of store ... Summary of Key Responsibilities Store Operations & Performance * Lead daily store operations to ...

Forward Air

Operations Supervisor

Boston, MA · On-site

$70K - $75K/yr

Operations Supervisor Compensation: $70,000 - 75,000 Annually The Operations Supervisor is ... performance management and fostering a positive team environment. * Support training, onboarding ...

New

LinkSquares, Inc.

People Operations Manager

Boston, MA · Hybrid

$115K - $135K/yr

We partner with the business on programs like onboarding, performance management, total rewards ... The People Operations Manager is a detail-oriented, highly organized professional who thrives on ...

LinkSquares, Inc.

People Operations Manager

Boston, MA · On-site +1

$115K - $135K/yr

We partner with the business on programs like onboarding, performance management, total rewards ... The People Operations Manager is a detail-oriented, highly organized professional who thrives on ...

metrocu

Deposit Operations Manager

Chelsea, MA · On-site

Leadership and Performance Management - Lead, coach, and develop the deposit operations team (including IRA Specialist, Electronic Payments Specialist, and Consumer Deposits Specialist); set clear ...

Walgreens

Pharmacy Operations Manager

Nashua, NH · On-site

... operations, administrative activities; Ensures efficient pharmacy workflow and a positive patient ... Leads training, coaching, and performance management of pharmacy technicians. Makes decisions ...

Walgreens

Pharmacy Operations Manager

Beverly, MA · On-site

... operations, administrative activities; Ensures efficient pharmacy workflow and a positive patient ... Leads training, coaching, and performance management of pharmacy technicians. Makes decisions ...

Walgreens

Pharmacy Operations Manager

Salem, MA · On-site

... operations, administrative activities; Ensures efficient pharmacy workflow and a positive patient ... Leads training, coaching, and performance management of pharmacy technicians. Makes decisions ...

Walgreens

Pharmacy Operations Manager

Manchester, NH

... operations, administrative activities; Ensures efficient pharmacy workflow and a positive patient ... Leads training, coaching, and performance management of pharmacy technicians. Makes decisions ...

Walgreens

Pharmacy Operations Manager

Medford, MA · On-site

... operations, administrative activities; Ensures efficient pharmacy workflow and a positive patient ... Leads training, coaching, and performance management of pharmacy technicians. Makes decisions ...

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Showing results 21-40

All JobsOperations Performance JobsOperations Performance Manager JobsOperations Performance Manager Jobs in Haverhill, MA

Operations Performance Manager information

See Haverhill, MA salary details

$32.4K

$66.3K

$123.8K

How much do operations performance manager jobs pay per year?

As of Aug 10, 2026, the average yearly pay for operations performance manager in Haverhill, MA is $66,279.00, according to ZipRecruiter salary data. Most workers in this role earn between $42,800.00 and $80,900.00 per year, depending on experience, location, and employer.

What is the difference between Operations Performance Manager vs Operations Analyst?

AspectOperations Performance ManagerOperations Analyst
Required CredentialsBachelor's degree in Business, Operations, or related field; often certifications in process improvement (e.g., Six Sigma)Bachelor's degree in Business, Economics, or related field; analytical skills emphasized
Work EnvironmentOversees teams, manages performance metrics, and implements process improvementsAnalyzes data, prepares reports, and supports operational decision-making
Employer & Industry UsageCommon in manufacturing, logistics, and large service organizationsWidely used across various industries for data analysis and reporting

The Operations Performance Manager focuses on optimizing overall operational performance and leading teams, while the Operations Analyst primarily analyzes data to support operational decisions. Both roles require analytical skills and understanding of business processes, but the manager role involves more leadership and strategic planning.

What does an operations performance manager do?

An operations performance manager oversees and improves the efficiency and effectiveness of business operations by analyzing performance metrics, implementing process improvements, and ensuring operational goals are met. They often use data analysis tools and require strong leadership, problem-solving skills, and knowledge of industry standards to optimize workflows and support organizational success.

How does an operations performance manager typically collaborate with cross-functional teams to drive process improvements?

As an Operations Performance Manager, you will frequently work alongside teams from departments such as finance, IT, logistics, and customer service to identify inefficiencies and implement process improvements. Collaboration often involves leading meetings, analyzing performance data, and coordinating initiatives to ensure alignment with organizational goals. Strong communication and project management skills are essential, as you’ll need to facilitate change, gain buy-in from stakeholders, and track progress of improvement projects. This collaborative environment provides opportunities to build relationships across the organization and develop a deep understanding of various operational functions.

What are the key skills and qualifications needed to thrive as an operations performance manager?

To thrive as an Operations Performance Manager, you need strong analytical abilities, process optimization expertise, and a degree in business, operations management, or a related field. Familiarity with Lean Six Sigma methodologies, ERP systems, and performance tracking tools is typically required. Outstanding leadership, problem-solving, and interpersonal communication skills help drive team performance and foster a culture of continuous improvement. These capabilities are crucial for identifying inefficiencies, implementing strategic initiatives, and ensuring operational excellence within an organization.
What are popular job titles related to Operations Performance Manager jobs in Haverhill, MA? For Operations Performance Manager jobs in Haverhill, MA, the most frequently searched job titles are:
What job categories do people searching Operations Performance Manager jobs in Haverhill, MA look for? The top searched job categories for Operations Performance Manager jobs in Haverhill, MA are:
What cities near Haverhill, MA are hiring for Operations Performance Manager jobs? Cities near Haverhill, MA with the most Operations Performance Manager job openings:
Operations Performance Manager jobs near you

Marketing Transformation Consultant, AI Enablement & Operations

Massachusetts Mutual Life Insurance Company (MassMutual)

Boston, MA • On-site

Full-time

Re-posted 12 days ago

MassMutual rating

7.8

Company rating: 7.8 out of 10

Based on 37 frontline employees who took The Breakroom Quiz

189th of 304 rated insurance

Job description

Marketing Transformation Consultant, AI Enablement & Operations
Marketing Strategy & Planning
Full-time, Boston MA
As a Marketing Transformation Consultant, AI Enablement & Operations, you will lead operational excellence across the marketing organization by driving process improvements, scaling AI-enabled tools and workflows, advancing change management efforts, and shaping the operations tool strategy and roadmap.
In this role, you will partner closely with senior marketing leaders across the org, Technology, Compliance, and external vendors to ensure successful adoption of AI capabilities, design, operationalize, and continuously improve marketing processes, and marketing operations performance management frameworks.
The ideal candidate is an experienced marketing operations leader who brings exceptional cross-functional expertise, strong business, technical and analytical acumen, and the ability to influence outcomes across a complex, distributed organization. You bring a big picture perspective while maintaining a structured, detailed oriented approach and thrive in a collaborative environment.
To succeed, you must be motivated by transforming how marketing works, imbedding AI-assisted workflows that improve speed, quality, and consistency, and driving measurable business impact. You demonstrate the ability to thrive in collaborative environment, communicate effectively, take initiative, manage multiple projects and deadlines, and grasp new concepts.
The Team
This position reports to the Head of Marketing Strategy & Planning and sits within the Marketing Operations, Strategy & Planning organization. The team connects strategy, operations, AI adoption and execution, helping the Marketing work more safely, efficiently, and consistently across channels and partners. We partner closely with leaders across Marketing, Finance, Technology, and Distribution channels.
Responsibilities
  • Lead the coordination and adoption of AI enabled capabilities across Marketing, driving organizational change management, stakeholder alignment and measurable impact
  • Identify, prioritize, and operationalize high value AI use cases across content production: develop and maintain a prioritization framework to track AI use case execution status and report on progress toward impact
  • Establish and manage operational performance dashboards, including ops efficiency and results of AI adoption: speed to market, productivity gains and business impact and KPIs for AI activities across the Marketing organization
  • Oversee and continuously improve cross-departmental and cross-functional marketing operations processes and workflows, for an AI enabled organization
  • Design, operationalize, and manage scalable processes and workflows that improve efficiency, clarify accountability, accelerate speed-to-market, and enable seamless collaboration
  • Develop, define and execute Marketing Ops Tool strategy and roadmap
  • Lead the selection, implementation, optimization, and business ownership of marketing enablement platforms, such as Project Management tool, Gen AI Tools, and the workflows/guardrails that drive adoption
  • Refine governance, processes, and operating models to improve tool adoption and rollout
  • Drive and manage continuous improvement initiatives and change management efforts across a complex, distributed organization, including developing change management plans for marketing operations and determining optimized end-to-end workflows
  • Develop business cases, cost benefit analysis and investment recommendations for marketing operations capabilities and transformational activities
  • Lead through influence across a matrixed organization, providing direction, structure and thought leadership. Partner with Technology, and Distribution to drive alignment, adoption, and sustained change, and responsible AI usages
  • Success is measured by tangible outcomes such as, successful platform implementations, process efficiency improvements, and strong stakeholder alignment-outcomes that are inherently well-suited to a remote working model.

Minimum Qualifications
  • Bachelor's degree
  • 6+ years of directly relevant experience across marketing operations, planning, technology, or analytics
  • 3+ years of hands-on experience across multiple marketing disciplines, including strategy & planning, operations, technology, digital, brand, creative, integrated campaigns, demand generation, analytics, or insights
  • 3+ demonstrated success leading complex, cross-functional initiatives and vendor relationship management without formal authority
  • 1+ experience in designing and implementing GenAI-enabled marketing workflows with appropriate risk, compliance, and governance. Experience driving AI adoption

Preferred Qualifications
  • Advanced degree (MBA or equivalent)
  • Experience within financial services or insurance strongly preferred
  • Experience partnering with Technology and vendors to implement and scale marketing platforms and AI capabilities
    Strong analytical, problem-solving, and structured thinking skills
  • Exceptional written, verbal, and executive-level communication capabilities
  • Proven ability to operate independently, manage multiple priorities, and deliver results in fast-paced, high-change environments
  • Experience within financial services or insurance strongly preferred
  • Experience facilitating enterprise or portfolio-level planning processes
  • Strong background in business case development, ROI evaluation, and marketing investment optimization

What You Can Expect at MassMutual
MassMutual offers the opportunity to do meaningful work within a purpose-driven organization that values long-term impact over short-term outcomes. In this role, you can expect:
  • Clear areas of ownership and accountability, with work that connects directly to company and customer outcomes
  • A collaborative environment where perspectives are welcomed
  • Access to learning, development, and internal networks that support continuous growth and skill-building over time
  • Employee-led communities and forums that foster connection, learning, and inclusion across the organization
  • A culture grounded in integrity, responsibility, and stewardship-supported by a company with a strong legacy and a future-focused mindset

#LI-RS1
Salary Range:
$124,800-$163,800
At MassMutual, we focus on ensuring fair equitable pay, by providing competitive salaries, along with incentive and bonus opportunities for all employees. Your total compensation package includes either a bonus target or in a sales-focused role a Variable Incentive Compensation component.
Why Join Us.
We've been around since 1851. During our history, we've learned a few things about making sure our customers are our top priority. In order to meet and exceed their expectations, we must have the best people providing the best thinking, products and services. To accomplish this, we celebrate an inclusive, vibrant and diverse culture that encourages growth, openness and opportunities for everyone. A career with MassMutual means you will be part of a strong, stable and ethical business with industry leading pay and benefits. And your voice will always be heard.
We help people secure their future and protect the ones they love. As a company owned by our policyowners, we are defined by mutuality and our vision to put customers first. It's more than our company structure - it's our way of life. We are a company of people protecting people. Our company exists because people are willing to share risk and resources, and rely on each other when it counts. At MassMutual, we Live Mutual.
MassMutual is an equal employment opportunity employer. We welcome all persons to apply.
If you need an accommodation to complete the application process, please contact us and share the specifics of the assistance you need.
At MassMutual, we focus on ensuring fair, equitable pay by providing competitive salaries, along with incentive and bonus opportunities for all employees. Your total compensation package includes either a bonus target or in a sales-focused role a Variable Incentive Compensation component. For more information about our extensive benefits offerings please check out our Total Rewards at a Glance.

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