We are seeking an experienced and hands-on Operations Manager to lead our overnight operations at ... Drive performance related to productivity, quality, safety, and service metrics. * Coach, develop ...
We are seeking an experienced and hands-on Operations Manager to lead our overnight operations at ... Drive performance related to productivity, quality, safety, and service metrics. * Coach, develop ...
We are seeking an experienced and hands-on Operations Manager to lead our overnight operations at ... Drive performance related to productivity, quality, safety, and service metrics. * Coach, develop ...
Quick apply
We are seeking an experienced and hands-on Operations Manager to lead our overnight operations at ... Drive performance related to productivity, quality, safety, and service metrics. * Coach, develop ...
What You'll Own Retail Operational Performance * Monitor store-level inventory, in-stock ... Track and manage open orders, shipment exceptions, and service-level performance * Partner with ...
What You'll Own Retail Operational Performance * Monitor store-level inventory, in-stock ... Track and manage open orders, shipment exceptions, and service-level performance * Partner with ...
What You'll Own Retail Operational Performance * Monitor store-level inventory, in-stock ... Track and manage open orders, shipment exceptions, and service-level performance * Partner with ...
What You'll Own Retail Operational Performance * Monitor store-level inventory, in-stock ... Track and manage open orders, shipment exceptions, and service-level performance * Partner with ...
Senior Manager - Customer Service & Operations (AMERICAS) The role is responsible for leading ... Drive performance against key operational metrics - CSAT, response & resolution times, fulfilment ...
Senior Manager - Customer Service & Operations (AMERICAS) The role is responsible for leading ... Drive performance against key operational metrics - CSAT, response & resolution times, fulfilment ...
Senior Manager - Customer Service & Operations (AMERICAS) The role is responsible for leading ... Drive performance against key operational metrics - CSAT, response & resolution times, fulfilment ...
Senior Manager - Customer Service & Operations (AMERICAS) The role is responsible for leading ... Drive performance against key operational metrics - CSAT, response & resolution times, fulfilment ...
Owns network performance for Field Service operations by executing and reinforcing operating standards, performance management systems, and execution discipline across the Field Services network.
New
Quick apply
Owns network performance for Field Service operations by executing and reinforcing operating standards, performance management systems, and execution discipline across the Field Services network.
New
Senior Manager - Customer Service & Operations (AMERICAS) The role is responsible for leading ... Drive performance against key operational metrics - CSAT, response & resolution times, fulfilment ...
Quick apply
Senior Manager - Customer Service & Operations (AMERICAS) The role is responsible for leading ... Drive performance against key operational metrics - CSAT, response & resolution times, fulfilment ...
Assessing client business issues, analyzing operational and financial data, and identifying value ... Work You'll Do As a Deloitte Manager on the Performance & Cost Improvement team you will identify ...
Assessing client business issues, analyzing operational and financial data, and identifying value ... Work You'll Do As a Deloitte Manager on the Performance & Cost Improvement team you will identify ...
Operations Manager
Atlanta, GA · On-site
The Operations Manager is responsible for overseeing the day-to-day branch operations, ensuring ... Supervise, train, and develop staff, conduct performance evaluations, foster a positive work ...
Operations Manager
Atlanta, GA · On-site
The Operations Manager is responsible for overseeing the day-to-day branch operations, ensuring ... Supervise, train, and develop staff, conduct performance evaluations, foster a positive work ...
Operations Manager
Smyrna, GA · On-site
Regular review of best practices to enhance daily performance * Focus on understanding and progress ... Successful completion of the WM Operations Manager Trainee program IV. Physical Requirements Listed ...
Operations Manager
Smyrna, GA · On-site
Regular review of best practices to enhance daily performance * Focus on understanding and progress ... Successful completion of the WM Operations Manager Trainee program IV. Physical Requirements Listed ...
Operations Manager
Atlanta, GA · On-site
Own operational performance cadence: Run weekly tiered operations reviews with KPI dashboards (OTD ... tiered daily management, maintain skills matrices, drive cross training, and escalate cross ...
Operations Manager
Atlanta, GA · On-site
Own operational performance cadence: Run weekly tiered operations reviews with KPI dashboards (OTD ... tiered daily management, maintain skills matrices, drive cross training, and escalate cross ...
This role ensures the accurate and timely management of loan documentation, compliance with ... loan operations performance metrics; collaborate with underwriting, servicing, and other ...
This role ensures the accurate and timely management of loan documentation, compliance with ... loan operations performance metrics; collaborate with underwriting, servicing, and other ...
Operations Manager
Smyrna, GA · On-site
Regular review of best practices to enhance daily performance * Focus on understanding and progress ... Successful completion of the WM Operations Manager Trainee program IV. Physical Requirements Listed ...
Operations Manager
Smyrna, GA · On-site
Regular review of best practices to enhance daily performance * Focus on understanding and progress ... Successful completion of the WM Operations Manager Trainee program IV. Physical Requirements Listed ...
Operations Manager
Smyrna, GA · On-site
Regular review of best practices to enhance daily performance * Focus on understanding and progress ... Successful completion of the WM Operations Manager Trainee program IV. Physical Requirements Listed ...
Operations Manager
Smyrna, GA · On-site
Regular review of best practices to enhance daily performance * Focus on understanding and progress ... Successful completion of the WM Operations Manager Trainee program IV. Physical Requirements Listed ...
Operations Manager
Atlanta, GA · On-site
The Operations Manager plays a central role in overseeing and enhancing firmwide operational performance. This position ensures the smooth coordination of business operations, communications ...
Operations Manager
Atlanta, GA · On-site
The Operations Manager plays a central role in overseeing and enhancing firmwide operational performance. This position ensures the smooth coordination of business operations, communications ...
Mgr, Operations
Atlanta, GA · On-site
Monitor revenue and expense performance against budget and provide variance analysis to the ... operational planning and ensure compliance with internal audit standards. * Manage costs and ...
Mgr, Operations
Atlanta, GA · On-site
Monitor revenue and expense performance against budget and provide variance analysis to the ... operational planning and ensure compliance with internal audit standards. * Manage costs and ...
... operations, administrative activities; Ensures efficient pharmacy workflow and a positive patient ... Leads training, coaching, and performance management of pharmacy technicians. Makes decisions ...
... operations, administrative activities; Ensures efficient pharmacy workflow and a positive patient ... Leads training, coaching, and performance management of pharmacy technicians. Makes decisions ...
Mgr, Operations
Atlanta, GA · On-site
Monitor revenue and expense performance against budget and provide variance analysis to the ... operational planning and ensure compliance with internal audit standards. * Manage costs and ...
Mgr, Operations
Atlanta, GA · On-site
Monitor revenue and expense performance against budget and provide variance analysis to the ... operational planning and ensure compliance with internal audit standards. * Manage costs and ...
... operations, administrative activities; Ensures efficient pharmacy workflow and a positive patient ... Leads training, coaching, and performance management of pharmacy technicians. Makes decisions ...
... operations, administrative activities; Ensures efficient pharmacy workflow and a positive patient ... Leads training, coaching, and performance management of pharmacy technicians. Makes decisions ...
Operations Performance Manager information
See Acworth, GA salary details
$27.7K - $34.8K
20% of jobs
$36.5K is the 25th percentile. Wages below this are outliers.
$34.8K - $41.9K
20% of jobs
The median wage is $47.1K / yr.
$41.9K - $49K
14% of jobs
$49K - $56.1K
9% of jobs
$56.1K - $63.2K
11% of jobs
$64.7K is the 75th percentile. Wages above this are outliers.
$63.2K - $70.3K
6% of jobs
$70.3K - $77.4K
6% of jobs
$77.4K - $84.5K
4% of jobs
$84.5K - $91.6K
3% of jobs
$91.6K - $98.7K
2% of jobs
$98.7K - $105.8K
4% of jobs
$27.7K
$56.6K
$105.8K
How much do operations performance manager jobs pay per year?
What is the difference between Operations Performance Manager vs Operations Analyst?
| Aspect | Operations Performance Manager | Operations Analyst |
|---|---|---|
| Required Credentials | Bachelor's degree in Business, Operations, or related field; often certifications in process improvement (e.g., Six Sigma) | Bachelor's degree in Business, Economics, or related field; analytical skills emphasized |
| Work Environment | Oversees teams, manages performance metrics, and implements process improvements | Analyzes data, prepares reports, and supports operational decision-making |
| Employer & Industry Usage | Common in manufacturing, logistics, and large service organizations | Widely used across various industries for data analysis and reporting |
The Operations Performance Manager focuses on optimizing overall operational performance and leading teams, while the Operations Analyst primarily analyzes data to support operational decisions. Both roles require analytical skills and understanding of business processes, but the manager role involves more leadership and strategic planning.
What does an operations performance manager do?
How does an operations performance manager typically collaborate with cross-functional teams to drive process improvements?
What are the key skills and qualifications needed to thrive as an operations performance manager?

Job description
This leadership role oversees all 3rd shift operations, including approximately 35 team members, and is responsible for ensuring safe, efficient, and timely processing of customer parcels. Reporting directly to the General Manager, the Operations Manager plays a critical role in driving operational excellence, employee engagement, productivity, and customer satisfaction.
About the Job
The Operations Manager is responsible for leading and coordinating all aspects of overnight sorting center operations. This position provides leadership to supervisors and associates while ensuring operational goals related to safety, quality, productivity, and service are consistently achieved.
The successful candidate will utilize strong leadership, problem-solving, and decision-making skills to optimize operational performance, develop employees, improve processes, and support the continued growth of the organization.
What You'll Do
- Lead and manage all 3rd shift sorting center operations.
- Ensure customer parcels are processed accurately and depart the facility on schedule.
- Drive performance related to productivity, quality, safety, and service metrics.
- Coach, develop, and mentor supervisors and associates to maximize team performance.
- Plan, assign, and oversee daily work activities to ensure efficient use of labor and resources.
- Identify operational challenges and implement process improvements to increase efficiency and reduce costs.
- Foster a culture of safety, accountability, teamwork, and continuous improvement.
- Investigate and resolve operational issues, employee concerns, and customer service challenges.
- Collaborate with cross-functional teams to support business objectives and customer expectations.
- Ensure compliance with company policies, procedures, and applicable regulations.
The Skills You Need
- High school diploma or GED required; Associate's or Bachelor's degree in Business, Operations Management, Supply Chain, Logistics, or a related field preferred.
- Minimum of 4 years of leadership experience in a distribution center, warehouse, manufacturing, transportation, logistics, or parcel sortation environment.
- Demonstrated experience leading and developing teams of hourly/non-exempt employees in a fast-paced operation.
- Proven ability to manage productivity, quality, safety, attendance, and service-level metrics.
Why Join OSM?
- Growing organization with advancement opportunities
- Modern, highly automated facility
- Collaborative leadership team
- Opportunity to make a significant impact on operational performance
- Competitive compensation and benefits package
About OSM Worldwide
Sourced by ZipRecruiter
Industry
Couriers and messengers services
Company size
1 - 10 Employees
Headquarters location
Glendale Heights, IL, US
Year founded
2003