Operations Manager Jobs in Lilburn, GA (NOW HIRING)

Job Title: Operations Manager

Job Status: Full-time, in person in Atlanta, GA

Reports To: Director of Programs and Operations

Who We Are: Urban Recipe is an Atlanta-based non-profit organization focused on combating food insecurity in a manner that affirms dignity while providing support and a sense of community among its members and partners. For 35 years, Urban Recipe’s food cooperatives (Food Co-ops) have provided consistent food to people in need, doing so in an environment where recipients build relationships with one another and gain ownership by participating in the process. Our mission is to partner with our members and supporters in creating food security, building community, and providing a platform for personal development.

Position Summary: The Operations Manager for Urban Recipe is responsible for the management and maintenance of the warehouse, carrying out the logistics of receiving, processing, storing, and sending inventory according to purchase orders and shipping schedules. Their duties include loading orders onto trucks and shipping containers, organizing incoming stock, and putting the appropriate labels on outgoing parcels. The Operations Manager will also be responsible for assisting with the procurement of food for all of Urban Recipe’s programs and partnerships.

Responsibilities:

• Along with the Director of Programs and Operations, design and maintain clear operational guides to ensure consistency of operations
• Collaborating with management and executives to set departmental and organization-wide goals
• Supervise warehouse and transportation staff
• Assist with onboarding of all newly employed warehouse workers
• Ensure all operations are carried out in an appropriate, cost-effective way
• Provide crucial insight on operational management systems, processes, and best practices, in order to enhance productivity
• Resolving any problems in the production process, including but not limited to: issues with building and distributing pallets, truck maintenance, inventory maintenance, and log maintenance
• Communicate weekly delivery schedules to optimize logistics=
• Ensure all distribution trackers, logs, and administrative paperwork are completed weekly
• Follow local, federal, industry, and company standards and ensuring that the organization’s processes remain legally compliant as directed by Urban Recipe leadership
• Along with the Director of Programs and Operations, provide input on strategic and operational objectives for all warehousing
• Perform quality controls and regularly update inventory
• Serves as a representative of Urban Recipe at vendor locations and distributions
• Wear and utilize all required PPE and safety equipment/tools
• Collect merchandise from the warehouse and safely transport materials to co-op locations
• Receiving and documenting merchandise for delivery or return
• Keeping an inventory of all merchandise entering or exiting the warehouse
• Identifying and reporting any missing, lost, or damaged materials
• Act is the liaison of all warehouse partners, equipment repairs, or transportation partners
• Ensuring that all the merchandise is safely and securely packed and labeled for shipping
• Serve as a secondary delivery driver for all programming
• Act as a strategic collaborator in strengthening community engagement and supporting program expansion

Education/Certification:

• Bachelor’s Degree required
• Forklift license preferred
• At least 3 years of experience in a warehouse position

Qualifications:

• Experience with a community-based or nonprofit organization is strongly preferred
• Experience with working in a forklift and CDL driving

Knowledge, Skills, and Abilities:

• Have a commitment to Urban Recipe's mission
• Excellent planning and organization skills
• Detail-oriented
• Strong interpersonal skills
• Demonstrate the use of appropriate and effective techniques to encourage orderly warehouse operations
• Ability to work collaboratively with others
• Previous experience interacting directly with warehouse equipment
• Strong problem-solving skills

Physical Demands and Work Environment:

• The employee will be required to lift and transport heavy items to waist level, up to 40 lbs, daily
• Frequent bending, stooping, reaching, and walking are required
• Required to wear and utilize all required PPE and safety equipment/tools

To perform this job successfully, an individual must be able to perform each responsibility, competency, and essential function satisfactorily. The requirements are representative of the qualifications, knowledge, skills, and/or abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

This job description supersedes all prior job descriptions and does not constitute an employment agreement between the employer and the employee. It should not be construed as an exhaustive statement of requirements, duties, and responsibilities. Management retains the right to add or change the duties of this position at any time.