Operations Manager Jobs in Augusta, ME (NOW HIRING)

Position Information:
Job Title: Supervisor - Electric Operations
Locations: Farmington, ME; Skowhegan, ME; or Dover, ME
Salary Range: $106,000 - $132,500
Schedule: On Site - Office
Scope of Work:
Directs and supervises field planning, work planning, service coordination and clerical employees responsible for:
• Overseeing the back-office process from design, obtaining pre-requisites for all work orders, preparation of Purchase Requisitions, Planning & Scheduling of all distribution work, and closeout of work orders.
• Provide technical support for the operations of the Company's electric T&D system that may involve service work, service administration, field planning, trouble calls, safety process, work order/AE processing, use of SAP WMS, obtaining/expediting construction materials, joint facilities billing, customer billing jobs, and/or storm restoration. Ensures work is completed in accordance with internal and industry standards following approved policies, procedures, safety rules, budgets and in a manner that promotes customer satisfaction.
• For integration of all Transmission, Substation, and Distribution Capital, New Customer, Maintenance and Reliability Projects under the responsibility of Electric Operations Central Maine Power. This position has oversight of the overall accuracy and integrity of the master plan and schedule, as well as
adherence to scheduling standards.
• For the overall analysis and processing of work and resource assessment across all the Service Centers within the assigned Zone. This position provides guidance with regards to forecasted labor strategy to drive project completion. Guidance includes identification of over allocation of resource type by zone and areas. Identify opportunities for resource sharing and leveraging of existing
labor agreements, and identification of external resources where required.
Major Responsibilities:
1. Supervision of Field Planners/Field Engineers, Analysts of Work Planning, Service Coordinators and Clerical Staff as well as monitoring and coordinating all resources. Balances workload for Field planning and Clerical Staff. Reviews design due dates and re-assign work as necessary. Review completed work orders for feedback and work order accuracy.
2. Responsible for technical support for the construction, operation, and maintenance of all electric facilities in the division. Ensures work is completed in accordance with internal and industry standards following approved policies, procedures, safety rules, budgets and in a manner that promotes customer satisfaction. Resolves customer complaints.
3. Knowledge of company construction standards, rates, field operating
procedures, safety instructions, union contracts, and accounting manuals. Review project designs before and during construction to determine best economic design. Analyze engineering alternatives and provide valid justification for projects. Responsible for managing annual budgets for Electric Distribution.
4. Appraise and approve the work of field planners/engineers and clerks doing design work. Develops employees to enhance professional values and effective performance. Identify and arrange for necessary training.
5. Assist operations with storm restoration efforts.
6. Oversight of the service coordination process to ensure employees are proactively interacting with internal and external customers, including but not limited to, contractors, electricians, customers regarding all aspects of the new service process.
Skills/Abilities:
• Requires expert level project and schedule management skills. Also requires knowledge of Capital and O&M Budgeting, Construction Principles and Practices, Operations, Maintenance, Safety Standards and Business Processes. General understanding of labor work practices. Ability to use PC desktop
applications.
• Strong project management skills.
• Ability to multi-task.
• Conceptual thinking: Identifying the key aspects of complex situations and
understanding the big picture.
• Strong problem solving and analytical skills.
• Effective negotiation skills.
• Develops employees to enhance personal development and leadership skills.
Education & Experience Required:
• Bachelor's Degree with a minimum of four years' relevant experience preferred. OR: Associates' Degree with a minimum of seven years' relevant experience or High School/GED with the completion of the relevant progression program and ten years' relevant experience required.
Behavioral Competencies
• Develop self & others
• Empower to grow
• Collaborate and share
• Be a role model
• Focus to achieve results
• Be agile
What We Offer:

• Competitive benefits and growth opportunities
• Generous performance-based bonuses
• 12% 401(k) match
• Comprehensive health, dental, and vision insurance
• Tuition reimbursement
• Professional development and clear career-advancement pathways

For more information, please visit: Benefits - Avangrid
#LI-Onsite; #LI-CH1
Company:
CENTRAL MAINE POWER CO
Mobility Information
Please note that any applicant who is not a citizen of the country of the vacancy will be subject to compliance with the applicable immigration requirements to legally work in that country.
At Avangrid we provide fair and equal employment and advancement opportunities for all employees and candidates regardless of race, color, religion, national origin, gender, sexual orientation, age, marital status, disability, protected veteran status or any other status protected by federal, state, or local law.
If you are an individual with a disability or a disabled veteran who is unable to use our online tool to search for or to apply for jobs, you may request a reasonable accommodation by contacting our People and Organization department at careers@avangrid.com.
Avangrid employees may be assigned a system emergency role and in the event of a system emergency, may be required to work outside of their regular schedule/job duties. This is applicable to employees that will work in Connecticut, Maine, Massachusetts, and New York within Avangrid Network and Corporate functions. This does not include those that will work for Avangrid Power.
Avangrid employees may also be assigned a NERC Reliability Standards compliance role supporting Critical Infrastructure Protection (CIP) and/or Operations and Planning (O&P) responsibilities. This is applicable to employees that will work in electric transmission, operations, and cyber security business areas in Connecticut, Maine, Massachusetts, and New York within Avangrid Network and Corporate business areas. NERC Reliability Standards compliance roles and responsibilities may include additional access protections, training, audit engagement, and required evidence retention, and will be communicated by the employee's management.
Job Posting End Date:
August-17-2026