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Operations Manager Jobs in Amherst, MA (NOW HIRING)

Rentokil

Operations Manager, US Pest

Southampton, MA · On-site

Service Cost Control (fleet maintenance, materials & supplies, hourly time management) Principal ... Ensure safety standards are met or exceeded and that all operations are in regulatory compliance​

CFS

IT Operations Manager / Lead

Springfield, MA

$31/hr

The role combines technical support, infrastructure oversight, project coordination, and vendor management while serving as a key resource for day-to-day IT operations. Key Responsibilities: * Serve ...

Coreandmain

Mgr, Branch Operations I

Springfield, MA · On-site

$55K - $90K/yr

Provides input and feedback on all operations, processes, and results to the Regional Operations Manager. This position requires operation of a Company Vehicle, or a Personal Vehicle and such ...

Core & Main

Mgr, Branch Operations I

Springfield, MA · On-site

$55K - $90K/yr

Provides input and feedback on all operations, processes, and results to the Regional Operations Manager. This position requires operation of a Company Vehicle, or a Personal Vehicle and such ...

Core and Main LP

Mgr, Branch Operations I

Springfield, MA · On-site

$55K - $90K/yr

Provides input and feedback on all operations, processes, and results to the Regional Operations Manager. This position requires operation of a Company Vehicle, or a Personal Vehicle and such ...

Burlington

Operations/Service Manager

Springfield, MA · On-site

$19.15 - $25.50/hr

As an Operations Service Manager at Burlington, one of the largest off-price retailers in the country, you'll be one of the leaders of the store team, participating in managing the overall operations ...

Burlington

Operations Service Manager

Thorndike, MA · On-site

$24.20 - $34.10/hr

As an Operations Service Manager at Burlington, one of the largest off-price retailers in the country, you'll be one of the leaders of the store team, participating in managing the overall operations ...

Burlington

Operations Service Manager

Amherst, MA · On-site

$20.90 - $29.45/hr

As an Operations Service Manager at Burlington, one of the largest off-price retailers in the country, you'll be one of the leaders of the store team, participating in managing the overall operations ...

Burlington

Operations Service Manager

Lake Pleasant, MA · On-site

$21.05 - $28.05/hr

As an Operations Service Manager at Burlington, one of the largest off-price retailers in the country, you'll be one of the leaders of the store team, participating in managing the overall operations ...

First Student, Inc.

Operations Supervisor

Charlton, MA · On-site

$45K - $65K/yr

Advance into operational, maintenance, management, and leadership roles across more than 540 locations throughout the U.S. & Canada! * Employee discounts through PerkSpot * Employee Assistance ...

First Student

Operations Supervisor

Charlton, MA · On-site

$45K - $65K/yr

Advance into operational, maintenance, management, and leadership roles across more than 540 locations throughout the U.S. & Canada! * Employee discounts through PerkSpot * Employee Assistance ...

Burlington

Operations/Service Manager II

Paxton, MA · On-site

$20 - $26.65/hr

As an Operations Service Manager at Burlington, one of the largest off-price retailers in the country, you'll be one of the leaders of the store team, participating in managing the overall operations ...

Nouria

Manager, Car Wash Operations

Springfield, MA

Golden Nozzle Car Wash is seeking a hands-on, results-driven Site Manager to oversee the daily operations of our high-volume car wash facility. This leadership role is ideal for someone who thrives ...

Burlington

Operations/Service Manager III

South Hadley, MA · On-site

$22.60 - $30.15/hr

As an Operations Service Manager at Burlington, one of the largest off-price retailers in the country, you'll be one of the leaders of the store team, participating in managing the overall operations ...

Nouria

Manager, Car Wash Operations

Springfield, MA · On-site

Golden Nozzle Car Wash is seeking a hands-on, results-driven Site Manager to oversee the daily operations of our high-volume car wash facility. This leadership role is ideal for someone who thrives ...

Burlington

Operations/Service Manager II

Easthampton, MA · On-site

$21 - $29/hr

As an Operations Service Manager at Burlington, one of the largest off-price retailers in the country, you'll be one of the leaders of the store team, participating in managing the overall operations ...

Burlington

Operations/Service Manager II

Gill, MA · On-site

$21.05 - $28.05/hr

As an Operations Service Manager at Burlington, one of the largest off-price retailers in the country, you'll be one of the leaders of the store team, participating in managing the overall operations ...

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All JobsOperations JobsOperations Manager JobsOperations Manager Jobs in Amherst, MA

Operations Manager information

See Amherst, MA salary details

$30.5K

$62.5K

$116.7K

How much do operations manager jobs pay per year?

As of Aug 11, 2026, the average yearly pay for operations manager in Amherst, MA is $62,496.00, according to ZipRecruiter salary data. Most workers in this role earn between $40,400.00 and $76,300.00 per year, depending on experience, location, and employer.

What is the difference between Operations Manager vs Supply Chain Manager?

AspectOperations ManagerSupply Chain Manager
Required CredentialsBachelor's degree in Business, Management, or related field; certifications like PMP or APICS are commonBachelor's degree in Supply Chain, Logistics, or Business; certifications like CSCP or CPSM are common
Work EnvironmentOversees daily operations across departments, managing staff and processes within a companyFocuses on procurement, logistics, and distribution, coordinating with suppliers and vendors
Employer & Industry UsageUsed across various industries including manufacturing, retail, and servicesPrimarily in manufacturing, retail, and logistics sectors

While both roles involve managing processes and teams, an Operations Manager oversees overall company operations, whereas a Supply Chain Manager specializes in managing the supply chain logistics and procurement processes. The roles often overlap but focus on different aspects of business efficiency.

What do operations managers do?

The specific tasks and duties of an operations manager depend on the type and size of the organization: small or large, for-profit, nonprofit, or governmental. In many organizations, operations managers oversee the daily operations of the company, including staffing schedules, professional development, strategic planning, and quality assurance.

What are the key skills and qualifications needed to thrive as an operations manager, and why are they important?

To thrive as an Operations Manager, you need strong leadership, analytical thinking, and organizational skills, often backed by a degree in business administration or a related field. Familiarity with ERP systems, project management software, and Lean or Six Sigma certifications is typically required. Excellent communication, problem-solving abilities, and adaptability are standout soft skills for this role. These skills and qualities are crucial for optimizing processes, driving team performance, and ensuring operational efficiency.

How much is an operations manager paid?

The average salary for an operations manager varies by industry and experience but typically ranges from $70,000 to $120,000 annually in many regions. Factors such as location, company size, and certifications can influence compensation levels.
More about Operations Manager jobs
What are the most commonly searched types of Operations jobs in Amherst, MA? The most popular types of Operations jobs in Amherst, MA are:
What job categories do people searching Operations Manager jobs in Amherst, MA look for? The top searched job categories for Operations Manager jobs in Amherst, MA are:
What cities near Amherst, MA are hiring for Operations Manager jobs? Cities near Amherst, MA with the most Operations Manager job openings:
Operations Manager jobs near you
Infographic showing various Operations Manager job openings in Amherst, MA as of August 2026, with employment types broken down into 82% Full Time, 14% Part Time, 2% Temporary, and 2% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $62,496 per year, or $30 per hour.

Operations Manager, US Pest

Rentokil

Southampton, MA • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 4 days ago

Rentokil rating

7.0

Company rating: 7.0 out of 10

Based on 120 frontline employees who took The Breakroom Quiz

16th of 35 rated pest control companies

Job description

Benefits Start Day 1 for Full-Time Colleagues - No Waiting Period!

For more information about our benefits, see below!

We are proud to be a member of the Rentokil family of companies, the global leader in Pest Control and other services across more than 90 countries. We pride ourselves on being a trusted partner to many of the world's leading brands and serve consumer and business customers across multiple industries. We are extremely proud of our legacy of excellence and constantly work to fulfill our mission to "protect people, enhance lives, and preserve the planet."

The primary purpose of this role is to oversee technician recruiting, hiring, ongoing training, coaching, development​, and regular cadence of accountability, in order to maximize technician success and retention, as well as to ensure overall service quality to maximize customer retention.

Key Performance Indicators

  • Customer Satisfaction & Retention

  • Technician Retention 

  • Technician Percentage of Staffing Budget (including productivity, timekeeping, and licensing)

  • Team Safety Performance

  • Route Completion

  • Branch Schedule Efficiency

  • Sales Growth

  • Service Cost Control (fleet maintenance, materials & supplies, hourly time management)

 

Principal Duties and Responsibilities

  • Oversee ongoing technician training, coaching, development​, and regular cadence of accountability, in order to maximize technician success and retention

  • Recruit / hire residential and/or commercial pest, termite, specialty, and lawn technicians to maintain appropriate staffing levels ​

  • Review and evaluate ongoing technician performance (via ride-a-longs and audits) ​

  • Respond diligently and compassionately to customer concerns

  • Ensure overall service quality to maximize customer retention 

  • Fill in periodically on customer appointments to help close any temporary staffing gaps​

  • Monitor branch scheduling and ensure customer appointments are completed efficiently and effectively​

  • Ensure safety standards are met or exceeded and that all operations are in regulatory compliance​

  • Monitor and maintain inventory levels of pest / termite control and home services products​

CANDIDATE SUMMARY

Required Qualifications

Knowledge, Skills & Abilities

  • Adept at problem solving and identifying practical solutions​

  • Ability to effectively lead and motivate others​

  • Good aptitude for basic/intermediate math, for calculations related to sales/service​

  • Strong communication skills (verbal, written, presenting) ​

  • Ability to build rapport easily and establish trust with customers and employees​

 

Minimum Education Level/Certifications

  • High school diploma (or GED)​

  • Maintain licenses/certificates as required by federal, state, and/or local regulations​

  • Maintain valid driver’s license​

 

Physical Demands/Environmental Conditions

  • Moving up to 20 lbs by lifting, carrying, pushing, pulling, or repositioning objects

  • Sitting, climbing, balancing, stooping, kneeling, crouching, and crawling

  • Working in damp and/or dusty locations, confined spaces, narrow aisles, or passageways

  • Going up and down stairs, ladders, scaffolding, ramps, and poles

  • Operating a motor vehicle safely

  • Ensuring vehicle and other equipment is maintained and kept clean

  • Wearing personal protective equipment, including OSHA-compliant respirators

  • Having healthy vision to perform detail-oriented activities at distances close to the eyes or within arm’s reach

  • Ability to tolerate a variety of environmental conditions, including seasonal weather (extreme heat/cold)

  • Flexibility with working hours, including some evening and weekend work, a rotating on-call schedule, and extended (50-60 hours/wk) schedule during peak season

 

Travel Requirement

Travel up to 100% of time within assigned territory(s)

THIS POSTING IS FOR A CURRENT VACANCY AND THE EMPLOYER INTENDS TO FILL THIS POSITION NO SOONER THAN (Oct 13, 2026).

Base Pay RangeYearly: $57,000.00 - $92,000.00

While starting pay falls within the given range, it can vary based on factors like geographic location, skills, education, and experience. Total earnings may also be affected by overtime, incentives, commissions, performance, and route assignment (where applicable).

Why Choose Us?
A career with the Rentokil family of companies can be a professional trajectory filled with opportunity. We pride ourselves on being a world-class team that rewards high performance, and we love to promote from within. We offer competitive pay and many of our roles offer performance incentives.
Below you'll find information about some of what we have to offer. All Full-Time Colleagues qualify for the following and Part-Time Colleagues qualify for most benefits after they meet certain criteria.
Click here to read more about our Total Rewards Program which includes: 
Professional and Personal Growth

  • Multiple avenues to grow your career 

  • Training and development programs available

  • Tuition Reimbursement benefits (for FT Colleagues)


Health and Wellness

  • Full-time colleagues are eligible to begin enrollment immediately upon hire with benefits starting on day 1

  • Health benefits including Medical, Dental, Vision, Disability, and Life Insurance plus much more


Savings and Retirement

  • 401(k) retirement plan with company-matching contributions 

Work-Life Balance

  • Vacation days & sick days

  • Company-paid holidays & floating holidays

  • A company mindset that prioritizes health, safety, and flexibility


We are looking for individuals who want to make a difference where our customers live and work.  Is that you?
 

This company is a Drug Free workplace.

Rentokil is committed to complying with all Federal, State, and local laws related to the employment of qualified individuals with disabilities.

California residents click here to review your privacy rights.

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

By applying to this job, you agree to receive initial texts from systems used on behalf of Rentokil North America, Inc., possibly including Workday, Loop, and HireVue. These systems utilize text messages to communicate with you throughout the application, interview, and pre-hire processes. You can set your communication preferences or opt out of text messages from each system at any time following the initial message. Message and data rates may apply.

What Rentokil employees say

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About Rentokil

Sourced by ZipRecruiter

Rentokil is the most recognised commercial pest control brand in the world, offering a greater global reach than any other. We provide innovative services and solutions in over 80 countries across 1,800 local branches, employing over 19,000 qualified pest control specialists Our mission is to protect people and enhance lives by providing pest control services that ensure public health and protect the environment through energy efficient and sustainable solutions. We offer a complete range of services for commercial and residential properties, including common pests such as rodents, flies, stored product insects, biting insects and birds to other kinds of wildlife. Driven by customer-centric innovation, our pest control solutions incorporate both preventative and responsive strategies to enhance protection for your business sector through a consistent, continuous pest management programme.

Industry

Environmental quality programs administration

Company size

10,000+ Employees

Headquarters location

Reading, PA, US

Social media

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