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Operations Manager Supervisor Jobs in Reston, VA

F.H. Furr

Operations Manager

Manassas, VA · On-site

$70K/yr

The Supervisor will provide coaching, performance management, workforce oversight, and escalation support while partnering closely with Dispatch, General Managers, Sales Leadership, and Operations ...

F.H. Furr

Operations Manager

Manassas, VA · On-site

$70K - $100K/yr

The Supervisor will provide coaching, performance management, workforce oversight, and escalation support while partnering closely with Dispatch, General Managers, Sales Leadership, and Operations ...

SKYZONE FAIRFAX-FAIR OAKS VA

Be Seen First

Operations Manager

Fairfax, VA · On-site

$50K - $62K/yr (+ commission)

Position Summary The Operations Manager will play a key leadership role in opening and operating ... Qualifications & Requirements · Experience: 3+ years of supervisory or management experience in ...

OTO Development

Operations Manager

Bethesda, MD

Observe service behaviors of team members and provides feedback to individuals and/or supervisors ... Operations Exempt Position Reports to: Assistant General Manager Revised 5/8/26

AC Hotel Bethesda

Operations Manager

Bethesda, MD · On-site

Observe service behaviors of team members and provides feedback to individuals and/or supervisors ... Operations Exempt Position Reports to: Assistant General Manager Revised 5/8/26

Robert Half

Accounting Manager/Supervisor

Bethesda, MD · On-site

$115K - $140K/yr

This position serves as a key liaison between accounting, operations, asset management, finance, tax, and other corporate functions. The individual will be responsible for ensuring the accuracy of ...

iCatalyst Inc

Operations Manager

Washington, DC · On-site

$160 - $200/hr

Job ID: 2026_08_OM Role/Title: Operations Manager Priority: High - Immediate Hire Hybrid ... Experience supervising, mentoring, and developing junior staff or consultants. * Demonstrated ...

WLRC

EMS Operations Manager

Gaithersburg, MD · On-site

$80 - $85/hr

EMS Operations Manager Regular Full-time Gaithersburg, MD, US Salary Range: $80,000.00 To $85,000 ... Managers and supervisors should be prepared to fill open shifts or gaps in coverage if needed.

U.S. Lawns

Operations Manager

Alexandria, VA · On-site

Performs supervisory training for key employees * Evaluates crew leaders through performance expectations * Makes wage and compensation recommendations for crew members Safety Management * Chooses ...

U.S. Lawns

Operations Manager

Dulles, VA · On-site

Performs supervisory training for key employees * Evaluates crew leaders through performance expectations * Makes wage and compensation recommendations for crew members Safety Management * Chooses ...

U.S. Lawns

Operations Manager

Gaithersburg, MD · On-site

Performs supervisory training for key employees * Evaluates crew leaders through performance expectations * Makes wage and compensation recommendations for crew members Safety Management * Chooses ...

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Showing results 41-60

All JobsOperations Supervisor JobsOperations Manager Supervisor JobsOperations Manager Supervisor Jobs in Reston, VA

Operations Manager Supervisor information

See Reston, VA salary details

$32.3K

$66K

$123.3K

How much do operations manager supervisor jobs pay per year?

As of Sep 7, 2026, the average yearly pay for operations manager supervisor in Reston, VA is $66,017.00, according to ZipRecruiter salary data. Most workers in this role earn between $42,700.00 and $80,600.00 per year, depending on experience, location, and employer.

What is an operations manager supervisor?

Operations Manager Supervisors are professionals responsible for overseeing daily operations within a company or department. They supervise teams, manage workflows, ensure processes run efficiently, and help implement company policies and goals. Their role often involves coordinating between departments, monitoring performance metrics, and addressing operational challenges. Effective Operations Manager Supervisors play a key part in optimizing productivity and maintaining high standards of service or production.

How does an operations manager supervisor typically collaborate with other departments to ensure smooth workflow?

As an Operations Manager Supervisor, you play a pivotal role in bridging communication between multiple departments such as logistics, human resources, and finance. Regular cross-functional meetings, clear reporting structures, and collaborative problem-solving sessions are common practices to address operational bottlenecks and align departmental goals. Maintaining open communication channels and fostering a team-oriented environment are essential for ensuring that workflow remains efficient and objectives are met on schedule.

What are the key skills and qualifications needed to thrive as an operations manager supervisor, and why are they important?

To thrive as an Operations Manager Supervisor, you need strong organizational, leadership, and analytical skills, typically backed by a degree in business administration or a related field. Familiarity with enterprise resource planning (ERP) systems, project management software, and lean management certifications are often required. Exceptional communication, problem-solving abilities, and team-building skills help you effectively manage teams and workflow challenges. These competencies are crucial for optimizing operational efficiency, maintaining productivity, and ensuring team success.

What is the difference between Operations Manager Supervisor vs Operations Coordinator?

AspectOperations Manager SupervisorOperations Coordinator
CredentialsTypically requires a bachelor's degree in business, management, or related field; relevant certifications are a plusUsually requires a high school diploma or associate degree; some roles prefer certifications in office or project management
Work EnvironmentOversees multiple teams in manufacturing, logistics, or service industries; often in a supervisory role on-siteSupports daily operations, coordinates tasks, and communicates between teams; often in an office setting
Employer & Industry UsageCommon in manufacturing, retail, logistics, and service sectorsFound across various industries including retail, healthcare, and corporate offices

The Operations Manager Supervisor focuses on overseeing teams and ensuring operational efficiency, often with supervisory responsibilities. In contrast, the Operations Coordinator handles daily task coordination and communication, supporting the operations team without direct supervision. Both roles are essential but differ in scope and level of responsibility.

Is operations manager supervisor a high paying job?

Operations manager supervisors typically earn competitive salaries that vary by industry and location. They often have several years of experience, strong leadership skills, and may hold certifications such as Six Sigma or PMP, which can influence compensation. Overall, it is considered a well-paying management role within organizations.

What are the 7 roles of an operations manager supervisor?

An operations manager supervisor oversees daily business activities, manages staff, ensures operational efficiency, implements policies, monitors performance metrics, coordinates between departments, and maintains compliance with regulations. They often use management tools and require strong leadership and communication skills to optimize workflows and meet organizational goals.

What are popular job titles related to Operations Manager Supervisor jobs in Reston, VA?

For Operations Manager Supervisor jobs in Reston, VA, the most frequently searched job titles are:

What job categories do people searching Operations Manager Supervisor jobs in Reston, VA look for?

The top searched job categories for Operations Manager Supervisor jobs in Reston, VA are:

What cities near Reston, VA are hiring for Operations Manager Supervisor jobs?

Cities near Reston, VA with the most Operations Manager Supervisor job openings:

Operations Manager Supervisor jobs near you
Infographic showing various Operations Manager Supervisor job openings in Reston, VA as of August 2026, with employment types broken down into 85% Full Time, 14% Part Time, and 1% Contract. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution, with an average salary of $66,017 per year, or $31.7 per hour.

Operations Manager

F.H. Furr

Manassas, VA • On-site

$70K/yr

Full-time

Posted 13 days ago

F.H. Furr rating

6.6

Company rating: 6.6 out of 10

Based on 5 frontline employees who took The Breakroom Quiz

201st of 283 rated repair and maintenance companies

Job description

OverviewCall Center Manager (Onsite - Manassas, VA)Position Summary

F.H. Furr is seeking an experienced Call Center Manager to lead and develop a team of customer service and booking agents at our headquarters in Manassas, Virginia. This onsite leadership role is responsible for driving exceptional customer experiences, maximizing appointment bookings, supporting day-to-day contact center operations, and ensuring alignment with our Plumbing, HVAC, and Electrical service teams. The Supervisor will provide coaching, performance management, workforce oversight, and escalation support while partnering closely with Dispatch, General Managers, Sales Leadership, and Operations teams to deliver outstanding results for homeowners across our service areas. F.H. Furr provides residential plumbing, heating, cooling, and electrical services throughout the Mid-Atlantic region and is headquartered in Manassas, VA. 

Key ResponsibilitiesTeam Leadership & Performance Management
  • Lead, coach, and develop a team of contact center agents focused on customer service, appointment setting, membership engagement, and revenue generation.
  • Provide real-time support and guidance on customer interactions, service offerings, policies, procedures, and booking opportunities.
  • Conduct regular coaching sessions, performance reviews, and performance improvement discussions.
  • Lead daily huddles, team meetings, and ongoing training initiatives to drive engagement and results.
  • Support onboarding and training of new hires while reinforcing F.H. Furr's customer-first culture.
Customer Experience & Escalation Management
  • Manage escalated customer concerns and ensure timely, professional resolution.
  • Monitor customer interactions and quality scores to identify coaching opportunities and service improvements.
  • Review customer feedback, surveys, and membership-related interactions to enhance the overall customer experience.
  • Serve as a key escalation resource during evenings, weekends, and after-hours operations when necessary.
Contact Center Operations
  • Monitor call queues, service levels, response times, adherence, occupancy, productivity, and overall contact center performance.
  • Ensure adequate staffing coverage and schedule alignment based on call volume and business needs.
  • Assign and maintain agent skill groups and routing configurations.
  • Generate and analyze daily, weekly, and monthly operational reports.
  • Track and communicate key performance metrics to leadership.
Cross-Functional Partnership
  • Collaborate with Dispatch, General Managers, Sales Managers, Field Operations, and Contact Center Leadership to improve booking conversion, customer retention, and operational effectiveness.
  • Support coordination between the contact center and field teams to ensure seamless customer experiences.
  • Assist with special projects, acquisitions, system enhancements, testing initiatives, and process improvement efforts.
Administrative & Compliance Responsibilities
  • Process payroll through ADP, validate employee hours, and administer incentive and spiff programs.
  • Ensure compliance with company policies, procedures, attendance standards, and performance expectations.
  • Maintain accurate documentation related to coaching, performance management, and employee development.
  • Identify workflow improvements that increase efficiency, customer satisfaction, and business performance.
What We're Looking For
  • Previous management experience.
  • Strong coaching, communication, and employee development skills.
  • Experience optimizing software, automation, and/or AI-driven solutions to improve operational efficiency and enhance the customer experience.
  • Experience managing KPIs, service levels, conversion metrics, and quality performance.
  • Ability to analyze operational data and drive continuous improvement.
  • Strong problem-solving and escalation management capabilities.
  • Experience with workforce management tools, CRM systems, contact center platforms, and ADP payroll processing preferred.
  • Ability to thrive in a fast-paced, high-volume service organization.
  • HVAC, Plumbing, Electrical, Home Services, Retail Services, or Trades industry experience is preferred but not required 
Success Measures
  • Service Level Achievement
  • Appointment Booking & Conversion Rates
  • Customer Satisfaction (CSAT)
  • Quality Assurance Scores
  • Membership Performance & Retention
  • Agent Productivity, Utilization & Adherence
  • Attendance, Engagement & Retention
  • Escalation Resolution Effectiveness
  • Coaching & Employee Development Outcomes
  • Payroll Accuracy & Operational Compliance
Work Location

Onsite - Manassas, VA (F.H. Furr Headquarters)

Join a trusted industry leader and play a key role in delivering exceptional service experiences while supporting the growth and success of F.H. Furr's Plumbing, HVAC, and Electrical business.

F.H. Furr may conduct a preemployment background check and drug test, subject to applicable law.

Posted Min Pay RateUSD $70,000.00/Yr.Posted Max Pay RateUSD $100,000.00/Yr.Employment Type: FULL_TIME

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