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Operations Manager Startup Jobs in British Columbia

Alloy.ai

Customer Success Manager

Vancouver, BC · On-site

  • PTO

Alloy.ai is a fast-growing, well-funded startup with an expanding presence across the world. Our ... You love developing processes and playbooks that not only scale operations but drive additional ...

Ammortal Inc

AI Solutions Lead

Vancouver, BC · On-site +1

CA$90K - CA$110K/yr

We are a small team with a startup culture. After our first full year shipping a finished product ... Everything from internal marketing, sales, finance, and operations systems to local AI systems in ...

Ammortal Inc

AI Solutions Lead

Victoria, BC · On-site +1

CA$90K - CA$110K/yr

We are a small team with a startup culture. After our first full year shipping a finished product ... Everything from internal marketing, sales, finance, and operations systems to local AI systems in ...

Rivalry

DevOps / SRE Engineer (Remote)

Vancouver, BC · On-site +1

Description Rivalry is a startup uniquely positioned to disrupt the dated online gambling space ... You will be expected to roll your own or integrate commercially available infrastructure management ...

Jetson Home

Customer Success Representative

North Vancouver, BC · On-site

CA$90K/yr

  • Medical

  • Dental

  • Vision

  • Life

Maintain clear communication with internal teams (Sales, Operations, and Installers) and accuracy ... Experience working in a CRM system (e.g., HubSpot, Salesforce) * Comfort working in a startup or ...

WOW 1 DAY PAINTING Inc.

Director, Marketing

Vancouver, BC

CA$159K - CA$175K/yr

If you thrive on absolute role ownership, love navigating high-velocity startup environments, and ... , Google Analytics, paid search/social) into clear, actionable executive summaries and operational ...

Prenuvo

Critical Project Lead

Vancouver, BC · On-site

  • Medical

  • Dental

  • Vision

  • Retirement

You won't just be managing, you will be completing tasks required to move a project forward. As ... operational experience ideally in a startup setting for an application to be considered. Former ...

Prenuvo

Critical Project Lead

Vancouver, BC · On-site

You won't just be managing, you will be completing tasks required to move a project forward. As ... operational experience ideally in a startup setting for an application to be considered. Former ...

REXEL

Warehouse Supervisor

Tsawwassen, BC

  • Retirement

Conducts daily startup meetings communicating operational and safety obligations. * Assigns ... Manages the WMS and DC processes to assure efficiency of the operations within our continuous ...

Rexel

Warehouse Supervisor

Tsawwassen, BC · On-site

  • Retirement

Conducts daily startup meetings communicating operational and safety obligations. * Assigns ... Manages the WMS and DC processes to assure efficiency of the operations within our continuous ...

Frontier CFO

Choose Your Own Adventure!

Victoria, BC · On-site +1

FrontierCFO is a startup that focuses on supporting other Canadian and US startups - we provide ... financial operations are managed efficiently, we also support them through fundraising rounds ...

STRIVE Recruitment

Senior Accountant

Vancouver, BC

$85K - $95K/yr

... startup while managing complex multi-entity operations. The business is currently experiencing significant growth and transformation, including ongoing systems and process improvements. The ...

Onni Group

Venture Studio Associate

Vancouver, BC · On-site

Build and manage the mentor and industry network, including operators from Onni's businesses ... Two to five years in venture capital, an accelerator or venture studio, startup operations, or as a ...

New

Benji Pays

Account Executive

Vancouver, BC · On-site

... operations, reduce manual errors, and improve cash flow -- and we're growing fast. Our success is ... startup, our sales engine is accelerating and growing fast! Reporting directly to our Sales Manager ...

Benji Pays

... operations, reduce manual errors, and improve cash flow and we're growing fast. Our success is ... startup, our sales engine is accelerating and growing fast! Reporting directly to our Sales Manager ...

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All JobsOperations Startup JobsOperations Manager Startup JobsOperations Manager Startup Jobs in British Columbia

Operations Manager Startup information

See British Columbia salary details

$25.5K

$80.7K

$157.5K

How much do operations manager startup jobs pay per year?

As of Aug 13, 2026, the average yearly pay for operations manager startup in British Columbia is $80,653.00, according to ZipRecruiter salary data. Most workers in this role earn between $49,500.00 and $101,000.00 per year, depending on experience, location, and employer.

What are some common challenges faced by operations managers in a startup environment?

Operations Managers in startups often face rapid changes in priorities, limited resources, and the need to build processes from the ground up. You may find yourself wearing multiple hats, adapting quickly to evolving business requirements, and problem-solving on the fly. Collaboration with founders and cross-functional teams is frequent, requiring strong relationship-building and negotiation skills. Embracing uncertainty and maintaining flexibility are key to thriving in this dynamic and rewarding role.

What is an operations manager startup?

An Operations Manager in a startup oversees daily operations, ensuring efficient processes across different departments. They manage logistics, improve workflows, and implement systems to support scaling. This role requires adaptability, problem-solving, and cross-functional collaboration to streamline operations in a fast-paced environment.

What are the key skills and qualifications needed to thrive as an operations manager startup?

Success as an Operations Manager in a startup requires strong organizational, analytical, and project management skills, often supported by a degree in business or a related field. Familiarity with productivity tools like Asana, Trello, and Google Workspace, as well as experience with ERP or CRM systems, is highly valuable. Outstanding adaptability, leadership, and communication skills help candidates excel in this fast-moving and often ambiguous environment. These abilities are vital to drive operational efficiency, coordinate across departments, and support rapid company growth.

What are popular job titles related to Operations Manager Startup jobs in British Columbia? For Operations Manager Startup jobs in British Columbia, the most frequently searched job titles are:
What job categories do people searching Operations Manager Startup jobs in British Columbia look for? The top searched job categories for Operations Manager Startup jobs in British Columbia are:
Operations Manager Startup jobs near you
Infographic showing various Operations Manager Startup job openings in British Columbia as of August 2026, with employment types broken down into 84% Full Time, 13% Part Time, 1% Temporary, and 2% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $80,653 per year, or $38.8 per hour.

Customer Success Manager

Alloy.ai

Vancouver, BC • On-site

Full-time

PTO

Re-posted yesterday

Job description

 
About Alloy.ai
 

Alloy.ai is the Commerce Intelligence System for consumer brands. We unify data from 500+ sources - ERPs, retailers, ecommerce platforms, and distributors - into a single source of truth your team can bet their P&L on. Our proprietary commerce logic and AI Agents translate fragmented data into clear demand signals and prepare execution-ready actions - automatically. Sales and Supply Chain teams at brands like Liquid I.V., Crayola, and Valvoline use Alloy.ai to capture every revenue window, protect margins, and keep products on the shelf. From signal to action. Instantly.

Alloy.ai is a fast-growing, well-funded startup with an expanding presence across the world. Our team hails from successful startups, leading tech companies and Fortune 100 enterprises. We believe deeply in fostering individual ownership, iterating to excellence, focusing on what matters, communicating openly & respectfully, and supporting one another. 

We encourage people of all backgrounds to apply. Alloy.ai is committed to creating an inclusive culture, and we celebrate diversity of all kinds.


About the Role 

We are growing our Client Solutions team to support and expand Alloy's Mid-Market and Enterprise customer segments. These customers represent a critical part of our business, requiring both scalable execution and high-impact, value-driven engagement.

As a Senior Customer Success Manager, you will operate with a high degree of autonomy and ownership, balancing depth with key accounts and efficiency across your portfolio, while contributing to how we scale Customer Success across the company. You will understand their needs and priorities, translate them into attainable objectives and successfully execute against them. You'll engage with a diverse set of customer challenges, gaining hands-on experience in demand-side analytics and helping customers drive measurable outcomes with their retail partners. You'll help us build a deep understanding of key metrics used by different retailers and trade partners across the supply chain and with this knowledge, and  drive increased profitability for our customers with their ability to make faster and more informed decisions.

At Alloy, we value our customers above everything else. We believe that the success of the companies we work with, and of the individuals within them, is perhaps the single most important and valuable indicator of our product's performance and our own potential.  Every part of the organization works toward this objective, and Client Solutions takes the lead.

The knowledge you accumulate as you interact with customers will be foundational to influencing Alloy's product roadmap, value statement, and market positioning.

About You 

You thrive in a small team where you can make a big impact. You are confident in your toolkit and experience, but you also love to pick up new skills and knowledge.

You are a fast learner, ready to prove yourself in a challenging role with the expectation that you will rapidly pick up increased responsibilities.

You have an innate drive to be successful. You want to take initiative, tackle new obstacles and solve problems we have not encountered before. Each problem you solve will leave a mark, shaping the future of our company's strategy.

You don't shy away from even the most challenging problems and are relentless in always looking for better solutions. You pursue your personal objectives, but you are also comfortable working with an engineering-oriented team towards common goals. When you know a better way, you voice your opinion.

You are naturally drawn to analytical work but also think strategically and foster relationships. You can naturally switch between detail-oriented execution, communication with all involved parties, and prioritization based on added value. You love developing processes and playbooks that not only scale operations but drive additional value. 

You think big and want to change the way an entire industry operates.


What You Will Do
  • Manage a portfolio of 15-30 SMB/Mid-Market customers (<$500M in revenue), serving as the primary point of contact from onboarding through renewal and growth. You will own a book of business from rapidly growing DTC brands to large corporations.
  • Support executive stakeholders (VP to C-level) to achieve fast, measurable outcomes with Alloy.ai through scalable, value-driven engagements.
  • Monitor account health, manage by exception, and focus efforts where they will have the highest impact.
  • Drive retention and expansion through business value reviews, renewals, and growth-focused conversations.
  • Conduct and deliver analysis in Alloy, helping customers turn insights into repeatable, automated processes.
  • Identify and cultivate customer advocates, partnering with Marketing to capture success stories, case studies, and references.
  • Improve processes, playbooks, and tooling to support scaled customer management without sacrificing quality.
  • Collaborate on building training programs, including self-serve onboarding and education to reduce manual support needs.
  • Act as the voice of the customer, gathering feedback and translating it into actionable requests for Product and Engineering.
What We Are Looking For
  • 2+ years of experience in SaaS Customer Success, consulting, or other analytical, client-facing roles.
  • Strong analytical and problem-solving skills, with the ability to link technical details to business outcomes.
  • Proven project management abilities with excellent organization, follow-through, and work ethic.
  • Comfortable managing multiple customer journeys at once, with a focus on scalable success and driving business results.
  • Skilled at quickly diagnosing customer issues, resolving them efficiently, and returning to broader portfolio management.
  • Passionate about improving processes and workflows to create repeatable customer success models.
  • Strong relationship-building skills across various personas, from day-to-day users to executive sponsors.
  • Experience managing renewals and expansions, ideally at scale.
  • An ownership mindset demonstrating drive, initiative, energy and a sense of urgency.
  • Nice to have: CPG or supply chain experience, customer journey mapping, or process improvement expertise.
$82,500 - $110,000 a year

This role is a hybrid based in Vancouver, B.C. Hybrid is defined by our company as 3+ days/week in the office when not on vacation. Remote employees will not be considered for this role. 

Benefits of Joining Alloy 

  • Flexible Vacation - We trust our team to take the time they need to recharge and perform at their best

  • RRSP Matching Program - Helping you invest in your long-term financial future

  • Weekly Team Lunches - Regular opportunities to connect, collaborate, and build relationships across the team

  • Professional Development Budget - Dedicated resources to support your growth, whether through courses, certifications, or other learning opportunities

  • Monthly Transit Reimbursement - Covering your commute to make getting to the office seamless and stress-free

  • Paid Parental Leave - Dedicated time off to focus on your family during one of life's most important transitions

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
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