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Operations Manager Spa Jobs in Minnesota (NOW HIRING)

Tidal Wave Auto Spa

Car Wash Attendant - Eagan, MN

Eagan, MN · On-site

$13.50 - $16.25/hr

Tidal Wave Auto Spa is a national brand that is forecasted to grow at a rapid rate for years to ... its operations. Tidal Wave is a fast and fun, team-oriented environment, and our Car Wash ...

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Operations Manager Spa information

What does a spa operations manager do?

A spa operations manager oversees daily activities of a spa, including staff management, customer service, scheduling, and ensuring compliance with health and safety standards. They coordinate services, manage budgets, and implement policies to ensure a high-quality guest experience.

What does an operations manager do?

An operations manager oversees daily activities to ensure efficient functioning of a spa, including managing staff, scheduling, inventory, and customer service. They develop and implement policies, monitor performance, and coordinate with other departments to meet business goals, often using management tools and requiring leadership skills.

What does an Operations Manager in a spa do?

An Operations Manager in a spa oversees the daily activities and overall operation of the spa facility. They are responsible for managing staff, ensuring high standards of customer service, maintaining inventory and equipment, and implementing policies and procedures to enhance efficiency. Additionally, they often handle budgeting, marketing initiatives, and compliance with health and safety regulations. Their role is crucial in creating a relaxing and professional environment for both clients and employees.

How much do spa managers make in the US?

Spa managers in the US typically earn an average salary of around $50,000 to $70,000 per year, depending on location, experience, and the size of the spa. Higher salaries are common in luxury or high-end establishments, and management roles often require certifications in hospitality or spa management. Compensation may also include bonuses and benefits based on performance.

What are the key skills and qualifications needed to thrive as an Operations Manager Spa, and why are they important?

To thrive as an Operations Manager Spa, you need expertise in hospitality management, business operations, and staff supervision, often supported by a degree in hospitality or business administration. Familiarity with spa management software, booking systems, and inventory control tools is typically required. Exceptional customer service, leadership, and problem-solving abilities set top performers apart in this role. These skills ensure efficient spa operations, high client satisfaction, and a motivated team, which are critical for business success.

What is the difference between Operations Manager Spa vs Front Desk Supervisor?

AspectOperations Manager SpaFront Desk Supervisor
Primary RoleOversees overall spa operations, staff management, and service qualityManages front desk staff, guest check-in/out, and customer service
Required CredentialsExperience in spa management, hospitality, or related certificationsCustomer service experience, hospitality or spa knowledge often preferred
Work EnvironmentOffice and operational areas within the spa facilityFront desk and reception areas
Employer & Industry UsageCommon in luxury spas, wellness centers, and resortsFound in hotels, resorts, and day spas

The Operations Manager Spa focuses on overall management, staff coordination, and service standards, while the Front Desk Supervisor handles guest interactions and front desk operations. Both roles are essential in the spa industry but differ in scope and responsibilities.

What qualifications do you need to be a spa manager?

A spa manager typically needs a high school diploma or equivalent, with many employers preferring post-secondary education in hospitality, business, or related fields. Relevant experience in spa operations, customer service, or management is essential, along with strong leadership, communication skills, and knowledge of health and safety regulations. Certifications such as massage therapy licenses or industry-specific training can also be advantageous.

What are some common challenges faced by an Operations Manager in a spa environment, and how can they be addressed?

Operations Managers in spas often encounter challenges such as balancing high-quality customer service with efficient staff scheduling and resource management. Another common hurdle is maintaining consistent service standards during peak hours or seasonal fluctuations. To address these challenges, effective communication with the team, investment in staff training, and implementing robust operational procedures are key. Leveraging spa management software can also help streamline daily operations and ensure smooth coordination among therapists, front desk staff, and management.
What are popular job titles related to Operations Manager Spa jobs in Minnesota? For Operations Manager Spa jobs in Minnesota, the most frequently searched job titles are:
What job categories do people searching Operations Manager Spa jobs in Minnesota look for? The top searched job categories for Operations Manager Spa jobs in Minnesota are:
What cities in Minnesota are hiring for Operations Manager Spa jobs? Cities in Minnesota with the most Operations Manager Spa job openings:
Operations Manager Spa jobs near you
Infographic showing various Operations Manager Spa job openings in Minnesota as of July 2026, with employment types broken down into 85% Full Time, 13% Part Time, 1% Temporary, and 1% Contract. Highlights an 86% Physical, 1% Hybrid, and 13% Remote job distribution.
General Manager (Site Leader)

General Manager (Site Leader)

Tidal Wave Auto Spa

Austin, MN • On-site

$90K - $100K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 20 days ago

Tidal Wave Auto Spa rating

5.8

Company rating: 5.8 out of 10

Based on 70 frontline employees who took The Breakroom Quiz

263rd of 343 rated vehicle maintenance

Job description

Tidal Wave Auto Spa is one of the fastest growing car wash chains in the country and is a recognized leader in the industry with locations nationwide. Our wave of success began in 2004 in the small town of Thomaston, GA, which is where Tidal Wave Headquarters calls home. Tidal Wave Auto Spa is a national brand that is forecasted to grow at a rapid rate for years to come, so we are aggressively pursuing individuals with exceptional talent and leadership qualities. Our goal is to redefine the car wash industry with the latest technology, top-notch friendly service, and unwavering dedication to its employees!
Want a work-life balance while having a tremendous financial opportunity?
Simplify your career with Tidal Wave Auto Spa!
The General Manager (Site Leader) is accountable for all aspects of the business and its operations. They use their drive, determination, and a self-disciplined approach to achieve results that meet and exceed established volume, revenue, and profitability goals. A Tidal Wave General Manager leads by example and you can find them on the front line, shoulder-to-shoulder, with their team members!
What We Will Provide
  • A Compensation Package that includes base pay, premium pay for any hours worked over full-time, an obtainable bonus structure, and a generous profit-sharing program.
  • A schedule designed to provide a healthy work-life balance. Full-time is based on 47 hours a week with a 5-day work week. The site is closed by 9 PM so no late nights!

What Your Day Will Look Like
  • Lead a small team of 10 -15 employees, while creating a culture that emphasizes teamwork and fun!
  • Fast paced and structured work environment.
  • Provide an exceptional guest experience through quality and friendly service.
  • Perform limited admin work and quick checks on equipment.
  • Attract, recruit, train, and develop employees at every position.
  • Maintain a clean and organized facility, landscaping, and equipment rooms.

What You Will Need
  • 3+ years of customer & team facing leadership experience required.
  • Quick problem-solving and decision-making skills.
  • A willingness to work on equipment and get your hands dirty.
  • Ability to be on your feet for long hours at a time.
  • Willingness to work in all weather conditions.
  • Drug screen and background check required per state guidelines.

Additional Information
  • This position involves both administrative and hands- on operational duties in an outdoor, fast-paced environment
  • Ability to stand, walk, and move continuously for extended periods of time (up to 8-10 hours per shift).
  • Frequent bending, kneeling, reaching, stooping, climbing, and crouching required.
  • Must be able to lift, carry, push, or pull up to 50 pounds regularly, and occasionally more with assistance.
  • Requires manual dexterity and hand-eye coordination to operate car wash equipment, hoses, and controls.
  • Visual acuity to monitor vehicle condition, equipment function, and safety compliance.
  • Must be comfortable working in varying outdoor weather conditions, including heat, cold, humidity, and rain.
  • Regular exposure to water, cleaning chemicals, noise, and moving mechanical equipment.
  • Must be able to communicate clearly and respond quickly to safety or operational concerns in a noisy environment.
  • Ability to perform job duties safely and effectively in a fast-paced, team-oriented setting.
  • This role will require work outside of normal business hours, including evenings and weekends, based on company needs.
  • This role may also require occasional driving for company business using a company, rental, or personal vehicle. A valid driver's license and compliance with company driving standards are required.
  • Note: This description is intended to reflect the essential functions and physical demands of the role. It does not list every task or responsibility

Annual Salary
Tidal Wave Site Leader Average Annual Income:
  • Year 1: $80,000+
  • Year 2: $90,000+
  • Year 3: $100,000+

*The above annual salary range is a general guideline. Multiple factors are taken into consideration to arrive at the final annual salary to be offered to the selected candidate. Factors include, but are not limited to, Tidal Wave's 80k Guarantee, Profit Sharing Program, and Milestone Bonuses.
As a Tidal Wave Auto Spa Team Member, you will enjoy our Benefits Program to help secure your financial future and preserve your health and well-being, including:
  • PTO is based on the company's PTO policy.
  • Eligibility for health, dental, and vision coverage subject to 30 day waiting period.
  • Eligibility for 401(K), subject to plan terms.
  • Eligibility for benefits such as life insurance, short- and long-term disability, hospital indemnity, critical illness, and accidental, subject to 30 day waiting period.
  • Company-paid holidays.

**Must enroll in New Hire Benefits within 30 days of the date of hire for coverage to take effect.
The equal employment opportunity policy of Tidal Wave Auto Spa provides for a fair and equal employment opportunity for all associates and job applicants regardless of race, color, religious creed, national origin, ancestry, age, gender, pregnancy, sexual orientation, gender identity, marital status, familial status, disability or genetic information, in compliance with applicable federal, state and local law. Tidal Wave Auto Spa hires and promotes individuals solely on the basis of their qualifications for the job to be filled.
Restaurant Management experience is ideal and skill sets are easily transferable.
Outback Steakhouse / Texas Roadhouse / Ruby Tuesday / Panera Bread / Starbucks / Longhorn Steakhouse / Chipotle/ Cracker Barrel / Red Lobster / TGI Fridays / Boston Market / Tijuana Flats

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