Operations Manager Salary Jobs in Rio Rancho, NM

POSTING DEADLINE
This position is posted until filled.
DEPARTMENT
Department: Physical Security
PREFERENCES
Preferred Experience

• Enterprise Access Control & Identity Management Platforms
  Hands-on experience administering and maintaining enterprise access control systems'specifically CCURE 9000¿including credential lifecycle management, role-based access, alarm monitoring, and integration with physical security compliance programs (e.g., regulated or critical infrastructure environments).
• Video Management & Physical Security Systems Integration
  Demonstrated experience using Genetec Security Center (or comparable VMS/PSIM platforms) for live monitoring, incident review, investigations, and system integrations across access control, video, and intrusion detection systems in a multi-site or enterprise environment.
• Guard Force Operations & Security Workforce Management Systems
  Experience managing contract or proprietary guard force operations using platforms such as TrackTik, including scheduling, incident reporting, patrol verification, KPI tracking, and performance oversight in coordination with vendors and internal stakeholders.
• Emergency Management & Incident Command Experience
  Practical experience supporting or leading emergency response, crisis management, or security operations during incidents, exercises, or real-world events, including work within an Incident Command System (ICS) or Emergency Operations Center (EOC) environment.

Desired Certifications

• CCURE 9000 Technical or Administrator Certification (or equivalent ACS certification)
  Vendor-issued or recognized certification demonstrating advanced proficiency in enterprise access control system configuration, administration, and troubleshooting.
• Genetec Certification (Security Center Operator, Technician, or equivalent)
  Certification validating hands-on expertise with video management systems, access control integration, and incident investigation workflows within Genetec or comparable platforms.
• Security Operations / Physical Security Professional Certification
  One or more of the following (or equivalent):
  • Certified Protection Professional (CPP)
  • Physical Security Professional (PSP)
  • Vendor or industry-recognized certification related to security operations centers (SOC), physical security technology, or guard force management systems (e.g., TrackTik).
• Emergency Management / Incident Command Certifications
  Completion of FEMA National Incident Management System (NIMS) / ICS coursework (e.g., ICS¿100, ICS¿200, ICS¿300, ICS¿400, IS¿700, IS¿800) or equivalent emergency management, crisis response, or EOC operations certification.

JOB DESCRIPTION
Corporate Security Manager
Salary Grade: G04
Minimum Midpoint Maximum
$110,004 - $148,506 - $187,007
This position is covered by NERC CIP cyber security standards. Prior to being hired, promoted, or transferred into the position, the candidate must successfully pass a Personnel Risk Assessment, which includes identity verification and a criminal background check. Prior to being granted unescorted access to cyber secure areas, the candidate must attend cyber security training. Annual cyber security training is also required.
SUMMARY:
Advising business leaders with the development and implementation of appropriate physical and personnel security risk management, this position has security accountabilities for all physical security processes. Works closely with the Human Resources, Facilities, Safety, Risk Management, business unit leadership, department heads and supervisors to enhance physical security risk management capabilities by utilizing effective security risk management practices and tools. Assumes responsibility for ensuring that physical security has appropriately addressed risk, providing reliable, complete, and timely reporting of physical security intelligence, risks and strategies. Maintain an internal awareness of security threats, trends and opportunities pertaining to physical internal control systems and risk management programs.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Develops and directs the development and delivery of physical security strategies, standards, resources and activities
Develops and delivers allNERC CIP compliance materials related to physical security, and physical security access controls.
Delivers strategies and tactics to ensure the availability of personnel to preserve and protect employees, property, and facilities while minimizing exposure to revenue and workplace violence prevention
Develops and leads the enterprise security intelligence, personnel security, crime prevention and emergency response programs, in coordination with Crisis management
Partners with Safety department to ensure facility and employee safety plans and training are implemented, to include fire alarm and fire drill oversight, emergency medical services and training, and supplying staff and guard force with necessary emergency services supplies.
Manage corporate and facilities guard force contract, deliverables and operations
Collaboratively develops and maintains standards and approaches for site physical and personnel security assessments and budgets, and prioritizes improvements based on the risk, and facility criticality
Provides primary direction and support for physical security compliance and regulatory standards
Maintains the design and integrity of Access Control Systems and coordinates with necessary departments or agencies to ensure compliance, and reliable operation
Represents company interests at incident command and/or emergency operation centers
Investigates incidents of workplace violence, insider threat, thefts and damage to company, contractor, and employee property and works with Human Resources, employees, management and law enforcement agencies to document incident reports for risk and recovery
Develops and maintains strong relationships with local, state, and federal law enforcement agencies in all company service territories to ensure emergency preparedness enforcement and to facilitate timely response, good will, and availability of off-duty resources.
Maintains strong technical expertise in physical security industry, striving for professional certification and recognition in the profession
Reviews vulnerability assessments for all critical company properties and develops site specific security and remediation plans
Provides security awareness training, and trains and qualifies security personnel using technical, professional and industry resources; ensures that state certifications and legal requirements for corporate security are met and maintained
Leads design and implementation of corporate use of force program
Departmental budget and cost management
COMPETENCIES:
Ability to be flexible and adaptable
Ability to understand complex legal constructs, compliance obligations, and industry principles
Ability to influence others
Ability to provide ongoing physical security intelligence and guidance to the business
Ability to identify mitigation plans and lead/coordinate with cross-functional teams
Ability to prioritize, schedule, organize, and complete assignments
Ability to demonstrate sound judgment in volatile situations
Ability to mentor and train team members
Experience developing and operating a Security Operations Center
QUALIFICATIONS
MINIMUM EDUCATION AND/OR EXPERIENCE:
Bachelor's degree or greater in business administration, security management, criminal justice, or related discipline, with seven to nine years of related experience in the security field or criminal justice field, or equivalent combination of education and/or experience related to the discipline.
CERTIFICATES, LICENSES, REGISTRATIONS:
Certified Protection Professional certification or relative security certifications are strongly preferred.
Current U.S. Government clearance at the TS/SCI full scope poly or ability and willingness to obtain preferred
SUPERVISORY RESPONSIBILITIES:
Supervises professional and support staff; assigns and directs work; monitors workload and productivity; appraises performance; promotes staff training and development; provides assistance in analyzing and resolving problems. Interviews, hires, and trains employees; rewards performance; and disciplines employees.
COMMUNICATION SKILLS:
Ability to speak clearly and persuasively in difficult situations
Ability to present physical security and risk management concepts and topics to a broad audience
Ability to communicate to employees at all levels about company policies, procedures, and processes
Advanced negotiation skills and ability to gain concessions without damaging relationships
Ability to develop and maintain strong working relationships with internal and external stakeholders
Ability to effectively listen and obtain clarification for prompt and effective resolution
MATHEMATICAL SKILLS:
Ability to apply the concepts of fractions, percentages, ratios, and proportions to practical situations
Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals
COMPUTER SKILLS:
Ability to use electronic security systems equipment, closed circuit television (CCTV), and recording software at multiple sites
Working knowledge of word processing, database, presentation, and spreadsheet software
ANALYSIS AND PROBLEM-SOLVING ABILITY:
Ability to identify, define, and solve complex problems and deal with a variety of concrete variables in situations where only limited standardization exists and to change priorities as events unfold. Ability to anticipate, influence, and assist the company in changing conditions and trends (internal and external) of importance to the direction of the company.
DECISION MAKING:
Independently identifies risk and makes sound decisions as situations arise. Ability to understand the physical security control of the Company and individual organizations to ensure proper access controls are accomplished and are consistent with company policies and procedures. Makes difficult decisions regarding coordination of efforts within the Company to restore critical systems and provide facilities or supplies.
SCOPE AND IMPACT:
Responsible for physical protection of company assets and its employees in all company facilities. Has direct impact to company revenue relative to cost avoidance in damage and theft to assets. Issues related to physical security can result in high negative exposure to the Company. Failure to maintain compliance with regulatory agencies can negatively impact the Company in regards to revenue and reputation.
PHYSICAL DEMANDS:
Ability to stand or walk up to 1/3 of the time and regularly required to sit up to 2/3 of the time. Ability to stoop, kneel, crouch, or crawl. Manual dexterity is required to perform computer applications and good vision is required to perform all aspects of the job. May occasionally lift and/or move up to 10 pounds. May require long periods of time in interview, conference or meeting when one is required to talk and/or listen.
WORK ENVIRONMENT:
Office environment.
Some Travel required.
SAFETY AND ADA STATEMENT
Safety Statement:
Safety is a core value at (TXNM Energy/PNM/TNMP) and our vision, "everyone goes home safe", reflects our commitment to promoting an environment conducive to learning, improving and building safety practices. Our safety value is built upon the belief that every employee deserves to work in an environment free from harm.
Americans with Disabilities Act (ADA) Statement:
If you require assistance with the job application process due to a disability, please contact HR ADA Analyst, at 505-241-4627.
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