ZipRecruiter

Log In

1

Operations Manager Project Manager Jobs in Silver Spring, MD

next page

Showing results 1-20

All JobsOperations Manager Project Manager JobsOperations Manager Project Manager Jobs in Silver Spring, MD

Operations Manager Project Manager information

See Silver Spring, MD salary details

$40.3K

$99K

$158.7K

How much do operations manager project manager jobs pay per year?

As of Jun 10, 2026, the average yearly pay for operations manager project manager in Silver Spring, MD is $98,989.00, according to ZipRecruiter salary data. Most workers in this role earn between $77,500.00 and $112,700.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an Operations Manager Project Manager, and why are they important?

To thrive as an Operations Manager Project Manager, you need expertise in project management, process optimization, and operational strategy, typically supported by a bachelor's degree in business or a related field. Familiarity with project management software (such as Asana, Trello, or MS Project), ERP systems, and certifications like PMP or Six Sigma is highly valuable. Exceptional leadership, problem-solving, and communication skills help you motivate teams and manage cross-functional initiatives. These abilities ensure projects are delivered efficiently, within scope, and aligned with organizational goals.

How do Operations Manager Project Managers typically balance strategic oversight with hands-on project execution?

Operations Manager Project Managers are often required to juggle both high-level strategy and day-to-day project management. This dual responsibility means regularly aligning project objectives with organizational goals while also staying closely involved in timelines, budgets, and team coordination. Success in this role often depends on strong time management, clear communication, and the ability to delegate effectively. Collaboration with cross-functional teams—such as finance, HR, and technical departments—is common, ensuring that operations run smoothly while projects are delivered on time. Over time, professionals in this role can advance to senior leadership positions by demonstrating their ability to drive both operational excellence and successful project outcomes.

What is the difference between Operations Manager and Project Manager?

AspectOperations ManagerProject Manager
CredentialsTypically requires a bachelor's degree in business, management, or related field; certifications like PMP or Six Sigma are commonUsually holds a bachelor's degree in business, management, or related; PMP certification is often preferred
Work EnvironmentOversees ongoing business processes within organizations, managing teams and resources for daily operationsManages specific projects with defined goals, timelines, and budgets, coordinating cross-functional teams
Industry UsageCommonly employed across industries to ensure operational efficiency and process improvementUsed in various industries to lead projects, implement new initiatives, and achieve specific deliverables

While both roles require strong management skills and certifications like PMP, the Operations Manager focuses on ongoing business processes and efficiency, whereas the Project Manager concentrates on leading specific projects with defined objectives and timelines.

What are Operations Manager Project Managers?

Operations Manager Project Managers are professionals who oversee both the operational aspects and project management functions within an organization. Their role combines ensuring daily business operations run smoothly with planning, executing, and closing specific projects. They coordinate teams, manage resources, set timelines and budgets, and work to achieve organizational goals efficiently. These managers act as a bridge between upper management and project teams, ensuring strategic objectives are met while maintaining operational excellence.
What job categories do people searching Operations Manager Project Manager jobs in Silver Spring, MD look for? The top searched job categories for Operations Manager Project Manager jobs in Silver Spring, MD are:
What cities near Silver Spring, MD are hiring for Operations Manager Project Manager jobs? Cities near Silver Spring, MD with the most Operations Manager Project Manager job openings:
Operations Manager Project Manager jobs near you
Infographic showing various Operations Manager Project Manager job openings in Silver Spring, MD as of June 2026, with employment types broken down into 87% Full Time, 12% Part Time, and 1% Contract. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $98,989 per year, or $47.6 per hour.
Operations Manager / Project Manager II

Operations Manager / Project Manager II

Aretec Inc

Ashburn, VA • Remote

Full-time

Posted 17 days ago

Job description

Operations Manager / Project Manager II

CBP Technology Service Desk (TSD)

Location: Remote

Employment Type: Full‑time

Clearance Requirement: CBP Background Investigation (Unclassified)

About Aretec

At Aretec, Inc., we are catalysts for change within the federal government landscape. We specialize in advanced analytics, cybersecurity, data‑driven operations, and business optimization, helping federal agencies achieve their most critical missions. As a trusted prime contractor, Aretec delivers innovative, compliant, and high‑impact solutions that make a real difference.

Position Summary

Aretec is seeking an Operations Manager / Project Manager II to provide day‑to‑day operational leadership for the Customs and Border Protection (CBP) Technology Service Desk (TSD). This role supports a large‑scale, multi‑site service desk operating across Ashburn, VA; Orlando, FL; and San Antonio, TX and works closely with the Program Manager to ensure consistent performance, staffing coverage, and service quality across all locations. The ideal candidate is a hands‑on operations leader with strong service desk supervisory experience and a customer‑focused mindset.

What You'll Do

  • Serve as the day‑to‑day operations manager for CBP TSD operations across all supported locations.
  • Continuously monitor call, chat, email, and ticket workflows and adjust staffing and assignments to mitigate impacts from volume spikes or staffing shortages.
  • Ensure appropriate supervisory coverage across all shifts and locations.
  • Identify and promptly report operational events, such as increased volumes or extended wait times, to the Government.
  • Produce after‑action reports for operational events, including root cause analysis, mitigation actions taken, and recommendations for improvement.
  • Ensure all work performed by contract personnel complies with established CBP TSD processes and procedures.
  • Support the preparation and delivery of daily CIO reports, daily metrics briefings, and weekly performance reports.
  • Support the Program Manager in all program management and operational oversight activities.
  • Manage onboarding and offboarding of contract staff in compliance with CBP policies and procedures.

Required Qualifications

  • Minimum 3 years of supervisory experience in an IT service desk or technical support environment.
  • Highly customer‑focused, responsive, reliable, and detail‑oriented.
  • Strong managerial, communication, organizational, and problem‑solving skills.
  • Sole U.S. citizenship required and ability to successfully pass a CBP Background Investigation (BI).

Preferred Qualifications

  • ITIL v4 Foundation certification.
  • HDI Support Center Manager (SCM) certification.
  • Experience supporting 24x7 IT service desk operations.
  • Prior CBP or DHS experience.
  • Experience with ServiceNow and Amazon Connect.