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Operations Manager Moving Services Jobs in Virginia

Coleman Worldwide Moving

Operations Manager

Norfolk, VA · On-site

$40K/yr

The Operations Manager is responsible for overseeing the day-to-day operations functions of the ... Knowledge of residential, commercial, and military move process Required Education and Experience:

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Operations Manager Moving Services information

What does an operations manager in moving services do?

An Operations Manager in Moving Services oversees the daily activities and logistics for a moving company. Their responsibilities typically include managing staff, coordinating schedules, ensuring customer satisfaction, maintaining safety standards, and optimizing operational efficiency. They also handle problem-solving during moves, supervise packing and transportation processes, and ensure compliance with legal and industry regulations. This role is vital for smooth, efficient, and secure moving operations.

What are the 7 roles of an operations manager moving services?

An operations manager in moving services oversees planning, coordinating logistics, managing staff, ensuring safety compliance, controlling budgets, maintaining customer service quality, and optimizing operational efficiency. They often use management tools and require strong organizational and communication skills to ensure smooth relocations and client satisfaction.

What is the difference between Operations Manager Moving Services vs Moving Coordinator?

AspectOperations Manager Moving ServicesMoving Coordinator
CredentialsExperience in logistics, management certifications often preferredCustomer service experience, sometimes certifications in moving or logistics
Work EnvironmentOversees entire moving operations, manages teams and logisticsCoordinates specific moves, communicates with clients and crews
Employer & Industry UsageUsed by moving companies for overall operations managementUsed by moving companies for client and move coordination

The Operations Manager Moving Services typically oversees the entire moving process, managing teams and logistics, while the Moving Coordinator focuses on scheduling, client communication, and ensuring smooth move execution. Both roles require logistics knowledge, but the Operations Manager has broader managerial responsibilities.

What are the key skills and qualifications needed to thrive as an operations manager in moving services, and why are they important?

To thrive as an Operations Manager in Moving Services, you need strong organizational, leadership, and logistics management skills, often supported by experience in transportation or supply chain operations. Familiarity with fleet management software, scheduling systems, and relevant safety certifications is typically required. Excellent problem-solving, communication, and customer service skills help you coordinate teams and address client concerns effectively. These skills ensure smooth operations, maximize efficiency, and uphold customer satisfaction in a complex, time-sensitive industry.

How does an operations manager in moving services typically coordinate with crews and clients to ensure smooth relocations?

An Operations Manager in moving services regularly communicates with both moving crews and clients to plan logistics, address special requirements, and resolve any issues that arise during relocations. They schedule staff, allocate resources, and monitor progress to ensure moves are completed safely and on time. Effective coordination often involves conducting pre-move meetings, providing clear instructions, and being available to troubleshoot unexpected challenges. This collaborative approach helps ensure high customer satisfaction and efficient operations.

Is operations manager a high paying job?

Operations managers typically earn a competitive salary that varies by industry, location, and experience level. In moving services, they often receive higher pay due to management responsibilities, logistical skills, and the need for certifications or experience in logistics and team coordination.
What are popular job titles related to Operations Manager Moving Services jobs in Virginia? For Operations Manager Moving Services jobs in Virginia, the most frequently searched job titles are:
What job categories do people searching Operations Manager Moving Services jobs in Virginia look for? The top searched job categories for Operations Manager Moving Services jobs in Virginia are:
What cities in Virginia are hiring for Operations Manager Moving Services jobs? Cities in Virginia with the most Operations Manager Moving Services job openings:
Operations Manager Moving Services jobs near you
Infographic showing various Operations Manager Moving Services job openings in Virginia as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 17% Part Time, 1% Temporary, and 4% Contract. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution.

Over-the-Road (OTR), Long Distance Driver (CDL Class-A)

JK Moving Services

Sterling, VA • On-site

$1.3K - $1.8K/wk

Full-time

Medical, Dental, Vision, Life, Retirement

Re-posted 14 days ago

JK Moving Services rating

4.5

Company rating: 4.5 out of 10

Based on 6 frontline employees who took The Breakroom Quiz

24th of 29 rated removal and storage companies

Job description

Overview
Drives tractor trailer combination to transport and deliver household goods in loose or packaged form. Position manages the process to relocate residential household goods for customers nationally.
Responsibilities
  • Maintain clean driving record and abides by all laws concerning the operation of a commercial vehicle.
  • Responsible for paperwork and equipment lineup to ensure that all delivery equipment, supplies and handling equipment are loaded on the truck. Reports any missing or inconsistent items immediately.
  • Performs pre-trip truck inspection and reports problems immediately to Dispatch Operations.
  • Executes activities as assigned by Dispatch, immediately report any routing or service changes encountered.
  • Initiates and maintains a professional report to the customer.
  • Performs thorough walk-through with customers before and after the move.
  • Reviews paperwork with customers and obtains appropriate signatures or payments as required.
  • Manages the packs household goods, padding furniture, safety and with care loading and unloading of household goods.
  • Perform delivery/removals according to customer specifications, including de-servicing, disassemble/reassemble, installation, residence protection and customer reporting as required.
  • Ensures all equipment returns to truck and/or facility upon completion of job.
  • Cleans truck upon return to facility and properly removes any stored equipment.
  • Maintains contact throughout each day with dispatch/operations.
  • Lifting, moving and placing heavy items by hand or with assistance of material handling equipment such as a hand-truck or dolly.

Qualifications
  • Active Class "A" CDL License
  • Prior moving & storage or furniture delivery experience
  • Experience as a crew leader, supervisor, or logistics specialistDOT physical card
  • More than 1 year driving with a commercial (Class A) license
  • Stamina to lift heavy items (75 lbs. or more) repeatedly while climbing, balancing, kneeling, crouching, walking, etc.
  • High School diploma or equivalent is desired.
  • Customer service experience
  • Ability to process paperwork
  • Strong problem-solving skills

COMPETENCIES:
  1. Customer service skills with the ability to manage ever-changing conditions, managing customer expectations, responding promptly to customer needs.
  2. Manager moves in accordance with policies and procedures, maintaining adaptability to changing environments and scope of work modifications.
  3. Dependable and timely delivery - managing road labor and exhibiting a commitment to long hours of work when necessary to achieve delivery goals.
  4. Maintains the highest level of professionalism and customer service when working with clients, keeps emotions under control; speaks clearly and persuasively in all situations and represents the company with integrity and professional courtesy.
  5. Completes work in a timely manner safely and securely; manages safety and security procedures for self and crews; uses equipment and materials properly.

About
About JK Moving Services
As the largest independent mover in North America, JK delivers superior relocation and logistics services to military service members, government agencies, large corporations, businesses and homeowners around the world....and the list goes on! JK actively seeks dedicated professionals ready to positively impact domestic and global communities.
As a SmartCEO 2016 Corporate Culture Award winner, JK places high standards on the care of its employees. From charitable giving to competitive compensation to fun corporate events, JK invests in each employee's professional and personal growth. This level of commitment sets JK apart from other companies - why not consider joining JK Moving Services today!
JK Benefits
In addition to comprehensive medical, dental, and vision insurance, JK Moving offers:
  • World-class retirement savings programs including Company-funded profit sharing and safe harbor 401(k)
  • Recruitment and customer referral bonuses
  • Company-paid life insurance and accidental death benefits
  • Voluntary protection programs for employees and their families
  • Service recognition programs
  • Safety & performance bonuses
  • Tuition reimbursement and student loan repayment assistance
  • Discounted membership @ Gold's Gyms (corporate locations) nationwide
  • Global employee wellness programs and Employee Assistance Program (EAP) for employees and their families
  • Medical and Dependent Care Flexible Spending Accounts (FSAs)
  • Health Savings Account (HSA) with employer matching contribution

Equal Opportunity/Affirmative Action Employer

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