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Operations Manager Client Liaison Manager Jobs (NOW HIRING)

Puget Sound Energy

Municipal Liaison Manager

Bellingham, WA · On-site

$82K - $136K/yr

The Municipal Liaison Manager serves as the primary relationship manager between PSE and Public ... Is responsible for addressing assigned operational issues that result from PSE's interactions with ...

Puget Sound Energy

Municipal Liaison Manager

Burlington, WA · On-site

$82K - $136K/yr

The Municipal Liaison Manager serves as the primary relationship manager between PSE and Public ... Is responsible for addressing assigned operational issues that result from PSE's interactions with ...

Talkspace

Operations Manager, Client Success

New York, NY · On-site +1

$82K - $92K/yr

The Operations Manager supports the full Client Success function, spanning Coaching and other client-facing programs, by managing the data, reporting, lifecycle design, and operational processes that ...

Sun Life Financial

Dedicated Client Liaison

Miami, FL · On-site

Manage and resolve all inquiries, issues, and concerns to the satisfaction of the person/group ... operation of our business. Please email thebrightside@sunlife.comto request an accommodation. For ...

New

CVS Health

Manager, Client Operations

$60K - $132K/yr

... operation experience, managing complex programs with high executive visibility. * 1+ years experience planning, resourcing and executing client-visible projects that cross product, technical and ...

Roku, Inc.

Manager, Client Operations

Chicago, IL · On-site

$135K - $168K/yr

As a Manager, Client Operations, you will lead a team of 8-10 Client Associates and own the operational performance of the campaign lifecycle from pre-sale through upsell and renewals. This is a ...

New

Outerspace

Client Operations Manager

Carlstadt, NJ · On-site

$75K - $85K/yr

About the Role The Client Operations Manager (COM) serves as the primary operational liaison for a portfolio of DTC brands. You'll ensure day-to-day fulfillment operations run smoothly, SLAs are met ...

City National Bank

Manager - Client

Oakland, CA · On-site

MANAGER - CLIENT WHAT IS THE OPPORTUNITY? The Client manager is responsible for contributing to ... OPERATIONS * Responsible for the operational integrity of the branch. Is the expert in risk ...

NSF

Client Operations Manager

Ann Arbor, MI · On-site

$131K/yr

As a Client Operations Manager for Food Production, you will take the lead and develop a high-performing team responsible for delivering exceptional service, client satisfaction, and retention across ...

bp

OEM Liaison Manager

Wayne, NJ · On-site

$105K - $155K/yr

The Senior OEM Liaison Manager is the interface between the Industrial Technology team and Industrial Sales and GAM functions which whom he aligns and defines the strategy. The Senior OEM Liaison ...

Leap Health, Inc.

About the Role Leap is expanding rapidly and is hiring a Manager, Client Strategy & Operations to build out the post-sale processes that ensure exceptional client delivery, strong ROI, and account ...

SOLID Surface Care, Inc.

Operations Manager

Hayward, CA · On-site

$120K/yr

The Operations Manager oversees all branch operations, client relationships, team performance, and profitability within the local market. This role serves as the primary liaison between clients ...

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Operations Manager Client Liaison Manager information

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$31K

$63.5K

$118.5K

How much do operations manager client liaison manager jobs pay per year?

As of Sep 11, 2026, the average yearly pay for operations manager client liaison manager in the United States is $63,456.00, according to ZipRecruiter salary data. Most workers in this role earn between $41,000.00 and $77,500.00 per year, depending on experience, location, and employer.

What does an operations manager client liaison manager do?

An Operations Manager Client Liaison Manager is responsible for overseeing daily business operations while acting as the primary point of contact between a company and its clients. This role ensures that client needs are understood and met, manages service delivery, and coordinates communication across internal teams. They handle client feedback, resolve issues, and work to improve operational efficiency and customer satisfaction. By balancing internal processes with client expectations, they help foster strong, long-term relationships with clients.

How does an operations manager client liaison manager balance client needs with internal operational goals?

Operations Manager Client Liaison Managers regularly act as the bridge between client expectations and the company's operational capabilities. They must communicate clearly with both clients and internal teams to ensure that client requirements are feasible and align with business objectives. This often involves negotiating timelines, providing regular updates, and proactively identifying potential challenges. Successful managers use strong organizational and interpersonal skills to foster collaboration, resolve conflicts, and deliver solutions that satisfy both parties.

What are the key skills and qualifications needed to thrive as an operations manager client liaison manager, and why are they important?

To thrive as an Operations Manager Client Liaison Manager, you need strong organizational and project management skills, business acumen, and a background in operations or client services, usually supported by a relevant degree. Familiarity with CRM platforms, workflow management tools, and reporting systems is typically required, along with certifications like PMP or Six Sigma being advantageous. Exceptional communication, problem-solving, and relationship-building abilities set top performers apart. These skills ensure efficient operations, satisfied clients, and seamless coordination between internal teams and external stakeholders.

What is the difference between Operations Manager Client Liaison Manager vs Customer Service Manager?

AspectOperations Manager Client Liaison Manager
Primary FocusOverseeing operational processes and maintaining client relationships
Key ResponsibilitiesManaging client communications, coordinating between teams, ensuring client satisfaction
Required CredentialsTypically a bachelor’s degree in business, management, or related field; experience in client relations
Work EnvironmentOffice setting, often in industries like logistics, manufacturing, or services

The Operations Manager Client Liaison Manager primarily focuses on managing client relationships while overseeing operational activities. In contrast, a Customer Service Manager concentrates on customer support and service quality. Both roles require strong communication skills and industry knowledge, but their core responsibilities differ in scope and focus.

What are popular job titles related to Operations Manager Client Liaison Manager jobs?

For Operations Manager Client Liaison Manager jobs, the most frequently searched job titles are:

Infographic showing various Operations Manager Client Liaison Manager job openings in the United States as of June 2026, with employment types broken down into 91% Full Time, 7% Part Time, and 2% Contract. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution, with an average salary of $63,456 per year, or $30.5 per hour.

Municipal Liaison Manager

Bellingham, WA • On-site

Puget Sound Energy
Utilities • 1 - 5K employees
Learn more about Puget Sound Energyexternal

$82K - $136K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 10 days ago

Puget Sound Energy rating

8.6

Company rating: 8.6 out of 10

Based on 8 frontline employees who took The Breakroom Quiz

Job description

Puget Sound Energy is looking to grow our community with top talented individuals like you!  With our rapidly growing, award winning energy efficiency programs, our pathway to an exciting and innovative future is now.

PSE's Customer Engagement team is looking for qualified candidates to fill an open Municipal Liaison Manager position!


Specific details regarding the work arrangements for this position will be discussed in further detail during the interview process.

Job Description

PSE is looking for a Municipal Liaison Manager to join the Customer Engagement! The Municipal Liaison Manager serves as the primary relationship manager between PSE and Public Works department ensuring effective coordination, communication, and execution of utility infrastructure projects, municipal initiatives, and emergency response activities within an assigned geographical area. Is responsible for addressing assigned operational issues that result from PSE's interactions with municipalities and actively engages in the development, negotiation and execution of franchises and similar agreements.

All PSE employees are expected to uphold the safety compliance standards inherent in PSE's operating and/or field procedures related to work responsibilities and promote and support a culture of total safety. Additionally, employees need to demonstrate commitment to conduct business honestly, ethically and consistent with our core values and Code of Conduct. All duties are to be performed in accordance with all regulatory compliance obligations.

Job Responsibilities
  • Acts as the primary point of contact for municipal Public Works departments regarding utility relocations, infrastructure conversions, and major capital projects.
  • Builds and maintains strong working relationships with municipal staff, contractors, and internal PSE stakeholders.
  • Facilitates communication between jurisdictions and PSE departments to address concerns, resolve issues, and improve customer satisfaction.
  • Serves as lead negotiator for jurisdictional franchise agreements.
  • Interprets franchise requirements and provides guidance to internal and external stakeholders.
  • Assists with dispute resolution and agreement execution.
  • Maintains knowledge of municipal organizational structures, public works processes, tariffs, schedules, policies, and applicable agreements.
  • Advises project teams on municipal requirements and approval processes.
  • Coordinates with Local Government Affairs and Municipal Land Planning teams on comprehensive plans, growth management, and development-related issues.
  • Monitors construction activities impacting municipalities and ensures coordination between Service Providers, contractors, and local agencies.
  • Develops and implements short-term and long-range community engagement and jurisdictional work plans.
  • Supports implementation of corporate strategic initiatives that impact local governments and communities.
  • Serves as a key municipal liaison before, during, and after emergency events. Providing timely and accurate operational information to jurisdiction partners.
  • Performs other duties as assigned..
Minimum Qualifications
  • BA/BS in Construction management, Engineering or related field or equivalent utility operations experience (with emphasis on previous communications and customer service experience).
  • 3 years applicable experience.
  • Strong written and oral communication skills
  • Strong technology skills
  • Working knowledge of Public Works procedures, street use permits and associated requirements.
  • Understanding of municipal political processes and structure.
  • Ability to read and understand maps and engineering drawings
  • Proven ability to provide excellent customer service and conflict mediation
  • Knowledge of governmental processes and public policy development.
Desired Qualifications
  • Masters Degree
  • Understanding of PSE gas and electric construction techniques and tariffs
  • Knowledge of utility operations
  • Knowledge of PSE standards and practices
  • Solid customer service and communication skills
  • Experience in contract administration
  • Experience working with government agencies
Additional Information

At PSE, we value our employees and provide them with opportunities to excel. We offer a competitive and comprehensive total rewards package. To learn more about why PSE is a great place to work, see our Employee Value Proposition, which highlights our commitment to employee growth, work-life balance, and meaningful career opportunities in the energy sector.

The pay range for this position is $82,000.00 - $136,300.00, and this position is eligible for annual goals based incentive bonuses. 

PSE offers a suite of benefits to our employees. Employees are eligible for medical, dental, vision, basic life, and short- and long-term disability insurance.  There are additional voluntary options of supplemental life insurance, accidental death and dismemberment insurance, flexible spending accounts for health care and dependent daycare, and an Employee assistance program (EAP).  For long term savings, PSE offers a 401(k) investment option and a cash balance retirement plan.  Employees will also receive Paid Time Off (PTO) and Paid Holidays throughout the calendar year. Detailed benefit overviews can be found on our Career page - Why Work For Us (pse.com). 

Families and businesses depend on PSE to provide the energy they need to pursue their dreams. Our steadfast commitment to serving Washington communities with safe, dependable and efficient energy started in 1873. Today we're building the Northwest's energy future through efforts like our award winning energy efficiency programs and our leadership in renewable energy. 

Puget Sound Energy is committed to providing equal employment opportunity to all qualified applicants. We do not discriminate on the basis of race, color, religion, sex, national origin, age, sexual orientation, gender identity, marital status, veteran status or presence of a disability that with or without reasonable accommodation does not prevent performance of the essential functions of the job, or any other category prohibited by local, state or federal law.

Should you have a disability that requires assistance and/or reasonable accommodation with the job application process, please contact the Human Resources Staffing department at jobs@pse.com or 425-462-3017.

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