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Operations Innovation Manager Jobs in Maryland (NOW HIRING)

Year Up United

Director, Talent Acquisition

Baltimore, MD · On-site

$103K - $142K/yr

... manager experience. As a member of the Talent leadership team, the Director drives innovation and operational excellence across recruiting processes, evaluates emerging technologies and AI-enabled ...

Konare Law

Operations Manager

Frederick, MD · On-site

... to excellence, innovation, and community impact. Our team values inclusive leadership ... As a member of our leadership team, the Operations Manager plays a critical role in ensuring smooth ...

Konare Law

Operations Manager

Frederick, MD · On-site

... to excellence, innovation, and community impact. Our team values inclusive leadership ... As a member of our leadership team, the Operations Manager plays a critical role in ensuring smooth ...

PIRTEK

Operations Manager

Rockville, MD · On-site

$50K - $70K/yr

A PIRTEK Operations Manager oversees and supports a team of Hose Installation Technicians when and ... We embrace change and innovation, and strive to be giving participants in the communities we serve.

Konare Law

Operations Manager

Frederick, MD · On-site

... to excellence, innovation, and community impact. Our team values inclusive leadership ... As a member of our leadership team, the Operations Manager plays a critical role in ensuring smooth ...

BODY ART ALLIANCE

Operations Manager

Hanover, MD

The Body Art Alliance (BAA) is at the forefront of innovation, creating the tools and products to ... Manages and oversees a major segment of the organization's United States distribution operations.

Leonardo DRS

Manager Operations

Frederick, MD · On-site

Manage the development, and monitor execution, of manufacturing schedules * Develop budgets and ... Innovation We strive to uphold them in all aspects of our business practices to inspire our ...

Microsoft

Cost Management Campus Lead

Annapolis, MD · On-site

Overview Cloud Operations + Innovation (CO+I) is the team behind one of the world's largest cloud ... Responsibilities • Work alongside the Campus DCD Construction Director to commercially manage all ...

Daikinapplied

Boiler Operations Manager

Bowie, MD · On-site

$96K - $164K/yr

Daikin Applied is seeking a Boiler Operations Manager .You will have the ability to make an impact ... Come bea part of an exciting journey at Daikin Applied, where innovation and excellence drive our ...

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Operations Innovation Manager information

What does an operations innovation manager do?

An Operations Innovation Manager is responsible for identifying, developing, and implementing new strategies, technologies, and processes that improve operational efficiency within an organization. They work closely with cross-functional teams to analyze current workflows, pinpoint areas for improvement, and drive change initiatives. Their goal is to streamline operations, reduce costs, and enhance overall productivity while fostering a culture of innovation.

What are the key skills and qualifications needed to thrive as an operations innovation manager?

To excel as an Operations Innovation Manager, you need expertise in process optimization, project management, and data analysis, often supported by a bachelor's or master's degree in business, engineering, or a related field. Familiarity with Lean Six Sigma methodologies, ERP systems, and innovation management tools is typically required, along with relevant certifications like PMP or Six Sigma. Strong leadership, strategic thinking, and excellent communication skills set top performers apart in this role. These capabilities drive continuous improvement, foster cross-functional collaboration, and ensure the successful implementation of innovative operational solutions.

How does an operations innovation manager typically collaborate with cross-functional teams to drive process improvements?

Operations Innovation Managers frequently work alongside departments such as supply chain, IT, finance, and customer service to identify inefficiencies and develop innovative solutions. They facilitate workshops, lead brainstorming sessions, and coordinate pilot initiatives to ensure proposed changes align with business goals. Strong communication and project management skills are essential, as these managers must bridge gaps between technical experts and operational staff while fostering a culture of continuous improvement.

What is the difference between Operations Innovation Manager vs Business Process Analyst?

AspectOperations Innovation ManagerBusiness Process Analyst
Required CredentialsBachelor's degree in Business, Operations, or related field; certifications in process improvement (e.g., Lean, Six Sigma)Bachelor's degree in Business, Management, or related field; certifications in process analysis or improvement
Work EnvironmentCorporate offices, manufacturing plants, or service centers focusing on process innovationOffice settings, analyzing and redesigning business processes across departments
Employer & Industry UsageUsed in manufacturing, logistics, and service industries to drive operational improvementsCommon in consulting firms, large corporations, and industries focusing on process optimization

The Operations Innovation Manager focuses on developing and implementing innovative operational strategies, while the Business Process Analyst primarily analyzes and improves existing processes. Both roles require similar credentials and work environments but differ in scope—one drives innovation, the other optimizes current workflows.

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Operations Innovation Manager jobs near you

Critical Environment Technician - CTJ - Poly

Microsoft

Annapolis, MD • On-site

Full-time

Posted 22 days ago

Microsoft rating

8.5

Company rating: 8.5 out of 10

Based on 132 frontline employees who took The Breakroom Quiz

78th of 242 rated software companies

Job description

Overview
Microsoft's Cloud Operations & Innovation (CO+I) is the engine that powers our cloud services. As a Microsoft Critical Environment Technician (CET) on the U.S. Government Airgap team, you will perform a key role in delivering the core infrastructure and foundational technologies for Microsoft's dedicated online services supporting the U.S. Government.
While our U.S. Government dedicated datacenter operations team has a sharp focus on serving our U.S. Government customers and helping them achieve federal missions, together, all of Microsoft's Cloud Operations & Innovation (CO+I) infrastructure is comprised of a large global portfolio of more than 200 datacenters in 32 countries and millions of servers. Our foundation is built upon and managed by a team of subject matter experts working to support services for more than 1 billion customers and 20 million businesses in over 90 countries worldwide.
Microsoft's mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.
Responsibilities
  • Serve as an operations specialist in one major area of CE operations (e.g., electrical, mechanical, controls, generators) and works on advanced tasks independently.
  • Inspect and supervise critical environment-related facility equipment (e.g., controls, heating, ventilation, and air conditioning [HVAC], mechanical systems), building, and grounds regularly for unsafe or abnormal conditions and escalate per applicable policies and standards.
  • Utilize internal computerized maintenance management system (CMMS) to track all equipment assets and to complete work order requests for maintenance work.
  • Safely and quickly respond to and leads onsite incident response teams for all abnormal conditions that impact operations, and coordinates with other critical facilities professionals to perform corrective repairs without supervision.
  • Enhance, develop new or follow preexisting emergency operating procedures (EOPs), methods of procedure (MOPs), and standard operating procedures (SOPs) in relation to CE operations and incidents.
  • Perform various types of maintenance (e.g., planned, predictive, corrective) and repairs following methods of procedure (MOPs), and standard operating procedures (SOPs) for CE equipment (e.g., electrical, mechanical, cooling systems) and escalate when appropriate.
  • Have a hands-on understanding of how equipment works and how to troubleshoot equipment, systems, subsystems, and components independently within their trained discipline(s).
  • Provides consultation to lower-level colleagues in troubleshooting systems and problems.
  • Understands, follows, and ensures safety and security requirements (e.g., job hazard assessments [JHAs], environmental health and safety (EH&S), toolbox talks), and business processes and procedures to properly perform work in a safe, quality, and reliable manner in accordance with applicable federal, state, local, and Microsoft requirements.
  • Embody our culture and values

Ownership
  • Maintains a clear understanding of the importance of the mission-critical data that resides in an AGC Data Center secure work area and thereby appreciate the need to always maintain a 100% available and secure operational environment.
  • Maintains pride and a sense of accountability for the service quality, completeness, and resulting user experience, display accountability and ownership of the data center facilities.
  • Learns the customer's mission and maintains a strong customer focus to understand the impact of their work when completing tickets and assigned tasks.

Security
  • Understand, follow, and always ensure secure operations. This includes successfully maintaining the required security clearance required for site access. Site security procedures must be maintained to ensure customer trust.
  • Work activities occur in a high security, high compliance environment subject to customer regulations. Complex activities must be completed with no external connectivity so advanced critical thinking skills are a must. The work environment allows no Personnel Electronics Devices such as cell phones and smart watches are prohibited in operational areas.
  • Multiple support functions will require constant transitioning between secure and non-secure work areas that will require comprehensive procedures to ensure spaces are accessed and secured utilizing multiple security tools and methods for compliance.
  • Complies with strict security and data management procedures and policies that are subject to constant physical security and customer audits, to include strict limitations on how equipment is stored within or transitioned out of secure work areas.
  • Completes all required security training, escorts uncleared vendors or IT support on-premises, and appropriately takes action and alerts others to security concerns and/or incidents.

Qualifications
Required Qualifications:
  • High School Diploma, GED, or equivalent AND 3+ years mission critical services work/applied learning experience (e.g., high availability assembly/manufacturing/critical infrastructure environments such as data centers, oil and gas refineries, hospitals, pharmaceutical, manufacturing, or related fields)
      • OR equivalent experience.
  • 1+ year(s) experience in a specialized area (e.g., mechanical field, electrical field, controls field) or related field.

Other Requirements:
Security Clearance Requirements: Candidates must be able to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings:
  • The successful candidate must have an active U.S. Government Top Secret Clearance with access to Sensitive Compartmented Information (SCI) based on a Single Scope Background Investigation (SSBI) with Polygraph. Ability to meet Microsoft, customer and/or government security screening requirements are required pre-offer and post-hire for this role. Failure to maintain or obtain the appropriate U.S. Government clearance and/or customer screening requirements may result in employment action up to and including termination.
  • Clearance Verification: This position requires successful verification of the stated security clearance to meet federal government customer requirements. You will be asked to provide clearance verification information prior to an offer of employment.
  • Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter.

Citizenship & Citizenship Verification: This position requires verification of U.S. citizenship due to citizenship-based legal restrictions. Specifically, this position supports United States federal, state, and/or local United States government agency customer and is subject to certain citizenship-based restrictions where required or permitted by applicable law. To meet this legal requirement, citizenship will be verified via a valid passport, or other approved documents, or verified US government Clearance .
Preferred Qualifications:
  • Associate's Degree or technical trade certification (e.g., military, trade school), or higher-equivalent education AND 4+ years mission-critical services experience (e.g., high-availability assembly/manufacturing/critical infrastructure environments such as data centers, oil and gas refineries, hospitals, pharmaceutical, manufacturing, or related fields) OR High School Diploma, GED, or equivalent AND 5+ years mission critical services experience (e.g., high-availability assembly/manufacturing/critical infrastructure environments such as data centers, oil and gas refineries, hospitals, pharmaceutical, manufacturing, or related fields)
      • OR equivalent experience.

Critical Environment Ops ATR-D - The typical base pay range for this role across the U.S. is USD $34.13 - $56.54 per hour. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $45.24 - $63.61 per hour.
Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here:
https://careers.microsoft.com/us/en/us-corporate-pay
This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled.
Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.

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About Microsoft

Sourced by ZipRecruiter

Our infrastructure is comprised of a large global portfolio of more than 100 datacenters and 1 million servers. Our foundation is built upon and managed by a team of subject matter experts working to support services for more than 1 billion customers and 20 million businesses in over 90 countries worldwide. With environmental sustainability and optimization at the forefront of our datacenter design and operations, we continue to grow and evolve as we meet the ever-changing business demands that hold Microsoft as a world-class cloud provider.

Industry

Computer and computer peripheral equipment and software wholesalers

Company size

10,000+ Employees

Headquarters location

Redmond, WA, US

Year founded

1975

Social media

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