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Operations Implementation Manager Jobs in Queens, NY

Profound

Manager, Implementation

New York, NY · On-site

$150K - $200K/yr

As a Manager of Implementation, you'll own onboarding and enablement for our Scaled and Mid-Market ... Track participation, success metrics, and operational efficiency across your team and the customer ...

PermitFlow

Implementation Specialist

New York, NY · On-site

$100K - $130K/yr

  • Medical

  • Dental

  • Vision

  • PTO

... managing communication, expectations, and risk. * Coordinate cross-functionally with Sales, Customer Success, Operations, Solutions Consulting, and Engineering to align priorities and resolve ...

Vestwell

Implementations Manager

New York, NY

We are growing and looking for an experienced Implementations Managers to serve as the liaison and ... Professional experience using and optimizing internal technical operational tools (e.g. Jira ...

tabs platform inc

Senior Manager, Implementations

Manhattan, NY · On-site

$150 - $190/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... Operations to build scalable processes that ensure successful go lives. What You'll Do * Lead and Coach a Team: Manage a small group of Implementation Managers, providing guidance, feedback, and ...

Tabs

Senior Manager, Implementations

New York, NY · On-site

$190K - $230K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... Operations to build scalable processes that ensure successful go lives. What You'll Do * Lead and Coach a Team: Manage a small group of Implementation Managers, providing guidance, feedback, and ...

PSEG

025WEP Manager Program Implementation

Newark, NJ · On-site

Operations Employment Type: Non-Exempt Full Time This is an exciting time to be joining PSEG. Our ... In addition to internal labor, the manager oversees large contracts for implementation. Identify ...

Posted today

General Motors

DRP Field Implementation Manager

New York, NY · On-site

$105K - $140K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

The DRP Field Implementation Manager's primary responsibility is to oversee all dealer's DRP ... Subject Matter Expert (SME) on GM's DRP (Digital Retail Platform), dealership operations, and ...

New

Tabs

Senior Manager, Implementations

Manhattan, NY · On-site

$180 - $240/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... Operations to build scalable processes that ensure successful go lives. What You'll Do * Lead and Coach a Team: Manage a small group of Implementation Managers, providing guidance, feedback, and ...

Tabs

Senior Manager, Implementations

New York, NY · On-site

$190K - $230K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... Operations to build scalable processes that ensure successful go lives. What You'll Do * Lead and Coach a Team: Manage a small group of Implementation Managers, providing guidance, feedback, and ...

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Showing results 41-60

All JobsOperations Implementation JobsOperations Implementation Manager JobsOperations Implementation Manager Jobs in Queens, NY

Operations Implementation Manager information

See Queens, NY salary details

$40.7K

$108K

$175.3K

How much do operations implementation manager jobs pay per year?

As of Aug 16, 2026, the average yearly pay for operations implementation manager in Queens, NY is $108,018.00, according to ZipRecruiter salary data. Most workers in this role earn between $78,800.00 and $126,300.00 per year, depending on experience, location, and employer.

What does an operations implementation manager do?

An Operations Implementation Manager is responsible for overseeing the planning, execution, and delivery of new processes, systems, or projects within an organization’s operations. They coordinate cross-functional teams, manage timelines, and ensure that changes are implemented smoothly and efficiently. Their goal is to optimize operational workflows and support business objectives by ensuring successful execution of strategic initiatives. This role often requires strong project management, communication, and problem-solving skills.

What are the key skills and qualifications needed to thrive as an operations implementation manager, and why are they important?

To thrive as an Operations Implementation Manager, you need expertise in project management, process optimization, and a background in business operations or a related field, often supported by a relevant degree. Familiarity with workflow automation tools, ERP systems, and certifications like PMP or Lean Six Sigma are commonly required. Strong leadership, problem-solving abilities, and effective communication are essential soft skills for driving change and managing cross-functional teams. These skills and qualifications are crucial for successfully executing operational strategies and ensuring seamless business transformation.

What are some common challenges faced by operations implementation managers when rolling out new processes across multiple departments?

Operations Implementation Managers often encounter challenges such as resistance to change, aligning cross-departmental priorities, and ensuring consistent communication among stakeholders. Successfully rolling out new processes requires strong project management skills and the ability to tailor communication for different teams. Building relationships and gaining buy-in early on can help overcome these hurdles and promote smooth adoption of new procedures.

What is the difference between Operations Implementation Manager vs Operations Coordinator?

AspectOperations Implementation ManagerOperations Coordinator
ResponsibilitiesOversees project execution, implements operational strategies, manages cross-departmental initiativesSupports daily operations, assists with scheduling, and coordinates team activities
Required SkillsProject management, strategic planning, leadershipCommunication, organization, multitasking
Work EnvironmentProject-based, strategic, often managerialAdministrative, support-focused, team-oriented
Common CertificationsProject Management Professional (PMP), Six SigmaNone typically required, but certifications like CAPM can help

The Operations Implementation Manager and Operations Coordinator roles share a focus on operational efficiency but differ in scope. The manager leads strategic projects and oversees implementation, while the coordinator provides support and handles day-to-day tasks. Both roles are essential in ensuring smooth operations within organizations, especially in industries like logistics, manufacturing, and corporate services.

What are popular job titles related to Operations Implementation Manager jobs in Queens, NY?

For Operations Implementation Manager jobs in Queens, NY, the most frequently searched job titles are:

What job categories do people searching Operations Implementation Manager jobs in Queens, NY look for?

The top searched job categories for Operations Implementation Manager jobs in Queens, NY are:

What cities near Queens, NY are hiring for Operations Implementation Manager jobs?

Cities near Queens, NY with the most Operations Implementation Manager job openings:

Operations Implementation Manager jobs near you

Manager, Implementation

Profound

New York, NY • On-site

$150K - $200K/yr

Full-time

Re-posted 10 days ago

Job description

Customer Success
• New York, New York • San Francisco, California
• In-office
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Profound is the marketing platform for the age of AI search. The way brands reach people is being rewritten - AI models like ChatGPT, Perplexity, and Google AI Mode are now the answer layer between companies and their customers. We built the platform marketers use to understand, measure, and win in that world: the analytics, intelligence, and agent automation that turn AI search from a threat into a competitive advantage.
We went from 0 to a $1B valuation in 18 months. Revenue grew 100x last year. Our customers include 15% of the Fortune 500 like Walmart, Wayfair and U.S. Bank, and innovators like Ramp, MongoDB, and Figma. We are backed by Sequoia, Kleiner Perkins, LSVP, and Khosla Ventures - and we are moving fast enough that the people joining now are building the playbook everyone who comes after them will run.
As a Manager of Implementation, you'll own onboarding and enablement for our Scaled and Mid-Market customers, ensuring stakeholders are set up for success from day one, while building and leading the team that delivers it. You'll set the strategy for how onboarding runs at scale, build the systems and curriculum that make the motion repeatable, and grow a team of Implementation Specialists to own execution as the program matures.
Partnering closely with Customer Success, Sales, Product, Engineering, and Data, you'll create a best-in-class onboarding experience. This is a build role. You are not stepping into a finished system or an existing team - you are defining how onboarding works at scale and hiring the people who will run it alongside you.
What you'll do
  • Design scaled onboarding curriculum that serves as the primary implementation motion for Scaled and Mid-Market customers
  • Run and, as the team grows, delegate weekly onboarding sessions covering platform setup, prompt creation, report interpretation, and Q&A
  • Build the enablement infrastructure including session templates, help content, and follow-up sequences to make onboarding scalable without sacrificing quality
  • Recruit, hire, and onboard a team of Implementation Specialists as the program matures, establishing structured training and clear ownership of session facilitation and other onboarding workstreams
  • Coach and develop your team, setting clear expectations and holding the group accountable to onboarding quality and time-to-value targets
  • Ensure accounts are properly set up post-sale and verify configuration end to end
  • Track participation, success metrics, and operational efficiency across your team and the customer base, identifying patterns and areas to improve
  • Surface product gaps, onboarding friction, and recurring issues to Customer Success and Product teams
  • Serve as the internal expert on how customers actually use Profound and translate that into stronger programs, content, and strategy

Who you are
  • 5+ years of experience in customer success, onboarding, implementation, or customer education, including some experience directly managing or mentoring others
  • Understand the gap between "sold" and "successful," and is ready to build and lead a team around that motion
  • Build playbooks, systems and training programs to educate customers at scale
  • Process-oriented and data-aware, tracking what works and improving what does not
  • Comfortable operating in ambiguity and building systems and teams rather than inheriting them
  • Power user of AI tools who uses them to transform workflows, increase leverage, and drive meaningful efficiency gains

Location
This is an on-site role based in our Union Square, NYC office, designed for builders who thrive on speed, iteration, and meaningful impact.
For this role, the expected base salary range is $150,000 to $200,000 before variable compensation. Profound's total compensation package is designed to be competitive and includes base salary, variable compensation, equity, and a full range of benefits and perks. Final compensation will depend on factors such as your skills, experience, qualifications, and location, and will be determined during the interview process. Our recruiting team will share more details about the full compensation package and benefits as you move through hiring.
Note: All official communication from Profound will come from a @ tryprofound.com email address.
#LI-PRO
Note: All official communication from Profound will come from a @tryprofound.com email address. If you're contacted by anyone using a different domain, please disregard and report it as spam.

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