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Operations Implementation Manager Jobs in Queens, NY

WealthPlus

Implementation Manager

New York, NY · Remote

$90K - $110K/yr

Implementation Manager Location: Remote or New York, NY Department: Client Experience Reports To ... This role is ideal for a hands-on operational and client-facing leader who understands how to ...

Campfire Software, Inc

Implementation Manager

New York, NY · On-site

$100K - $140K/yr

Implementation Managers own the entire implementation process, including kickoff, configuration ... Configure the platform based on customer chart of accounts, reporting structures, and operational ...

Oxbridge Health

Implementation Manager

Norwalk, CT · On-site

The Implementation Manager ensures that benefit plans, eligibility data, enrollment processes, vendor integrations, and portals are accurately configured and operational prior to the group ...

Confido

Implementation Manager

New York, NY · On-site

$150K - $190K/yr

Finance, accounting, sales, and operations, unified in one system for the first time. We're growing ... The Role We're hiring an Implementation Manager to help own the end-to-end onboarding experience ...

Multitude Insights

Implementation Manager

New York, NY · On-site +1

Help define the systems and operational infrastructure needed to scale implementations over time. * ... Strong project management and organizational skills, with the ability to drive execution ...

Courier Health

Implementation Manager

New York, NY · On-site

As Senior Implementation Manager, you'll own the full implementation lifecycle for a portfolio of ... hub operations, and specialty pharmacy partners. When a risk shows up, you surface it early and ...

Moab

Implementation Manager

New York, NY · On-site +1

$120K - $160K/yr

About the role The implementation manager helps to manage the end-to-end training and ... operational processes and systems problems and wanting to think critically to define optimal ...

Mandrel, Inc

Implementation Manager

New York, NY · On-site

$120K - $180K/yr

About The Role Mandrel is hiring an Implementation Manager based in New York to own customer ... Background in finance, accounting, or operations-focused software * Experience building or scaling ...

Uniti

Implementation Manager

Manhattan, NY · On-site

Uniti AI is revolutionizing the real estate industry by creating an execution layer that enhances operational efficiency. As an Implementation Manager, you will oversee the onboarding of new ...

Courier Health

Implementation Manager

New York, NY · On-site

As Senior Implementation Manager, you'll own the full implementation lifecycle for a portfolio of ... hub operations, and specialty pharmacy partners. When a risk shows up, you surface it early and ...

Rain

Implementation Manager

New York, NY · On-site

$50K/yr

About the Role Rain is seeking a detail-oriented, passionate Implementation Manager to join our ... You will work closely with cross-functional teams including operations, compliance, and sales to ...

PermitFlow

Enterprise Implementation Manager

New York, NY · On-site

$160K - $210K/yr

Role Overview As Enterprise Implementation Manager , you will report to the Vice President of ... Partner cross-functionally with Sales, Customer Success, Product, Engineering, and Operations to ...

Bluecrux

SaaS Implementation Manager

Millburn, NJ · On-site

Dive deep into the operational workflows of laboratories and supply chains, identifying ... Manage up to two active implementation projects at any given time, balancing competing priorities ...

PermitFlow

Enterprise Implementation Manager

New York, NY · Remote

$160K - $210K/yr

Role Overview As Enterprise Implementation Manager , you will report to the Vice President of ... Partner cross-functionally with Sales, Customer Success, Product, Engineering, and Operations to ...

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All JobsOperations Implementation JobsOperations Implementation Manager JobsOperations Implementation Manager Jobs in Queens, NY

Operations Implementation Manager information

See Queens, NY salary details

$40.7K

$108K

$175.3K

How much do operations implementation manager jobs pay per year?

As of Jul 27, 2026, the average yearly pay for operations implementation manager in Queens, NY is $108,018.00, according to ZipRecruiter salary data. Most workers in this role earn between $78,800.00 and $126,300.00 per year, depending on experience, location, and employer.

What does an Operations Implementation Manager do?

An Operations Implementation Manager is responsible for overseeing the planning, execution, and delivery of new processes, systems, or projects within an organization’s operations. They coordinate cross-functional teams, manage timelines, and ensure that changes are implemented smoothly and efficiently. Their goal is to optimize operational workflows and support business objectives by ensuring successful execution of strategic initiatives. This role often requires strong project management, communication, and problem-solving skills.

What are the key skills and qualifications needed to thrive as an Operations Implementation Manager, and why are they important?

To thrive as an Operations Implementation Manager, you need expertise in project management, process optimization, and a background in business operations or a related field, often supported by a relevant degree. Familiarity with workflow automation tools, ERP systems, and certifications like PMP or Lean Six Sigma are commonly required. Strong leadership, problem-solving abilities, and effective communication are essential soft skills for driving change and managing cross-functional teams. These skills and qualifications are crucial for successfully executing operational strategies and ensuring seamless business transformation.

What are some common challenges faced by Operations Implementation Managers when rolling out new processes across multiple departments?

Operations Implementation Managers often encounter challenges such as resistance to change, aligning cross-departmental priorities, and ensuring consistent communication among stakeholders. Successfully rolling out new processes requires strong project management skills and the ability to tailor communication for different teams. Building relationships and gaining buy-in early on can help overcome these hurdles and promote smooth adoption of new procedures.

What is the difference between Operations Implementation Manager vs Operations Coordinator?

AspectOperations Implementation ManagerOperations Coordinator
ResponsibilitiesOversees project execution, implements operational strategies, manages cross-departmental initiativesSupports daily operations, assists with scheduling, and coordinates team activities
Required SkillsProject management, strategic planning, leadershipCommunication, organization, multitasking
Work EnvironmentProject-based, strategic, often managerialAdministrative, support-focused, team-oriented
Common CertificationsProject Management Professional (PMP), Six SigmaNone typically required, but certifications like CAPM can help

The Operations Implementation Manager and Operations Coordinator roles share a focus on operational efficiency but differ in scope. The manager leads strategic projects and oversees implementation, while the coordinator provides support and handles day-to-day tasks. Both roles are essential in ensuring smooth operations within organizations, especially in industries like logistics, manufacturing, and corporate services.

What are popular job titles related to Operations Implementation Manager jobs in Queens, NY? For Operations Implementation Manager jobs in Queens, NY, the most frequently searched job titles are:
What job categories do people searching Operations Implementation Manager jobs in Queens, NY look for? The top searched job categories for Operations Implementation Manager jobs in Queens, NY are:
What cities near Queens, NY are hiring for Operations Implementation Manager jobs? Cities near Queens, NY with the most Operations Implementation Manager job openings:
Operations Implementation Manager jobs near you

Implementation Manager

WealthPlus

New York, NY • Remote

$90K - $110K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 5 days ago

Job description

Description
Job Title: Implementation Manager
Location: Remote or New York, NY
Department: Client Experience
Reports To: Head of Client Experience or Chief Executive Officer

Position Summary
WealthPlus is a comprehensive workplace solution that’s reimagining the modern benefit stack. We bring simplicity, flexibility, and clarity to employee financial wellness and plan management through a single, unified platform. Our all-in-one solution empowers organizations to build customized benefit programs tailored to their unique goals. With seamless single sign-on and an integrated experience, managing plans, participants, and accounts becomes streamlined and efficient. At WealthPlus, we’re redefining how organizations and individuals think about workplace benefits— making the future of financial wellness more accessible, transparent, and personal. Join a dynamic team that is shaping the future of wealth and workplace technology!

The Implementation Manager will support the strategy, structure, and execution of the WealthPlus onboarding function across new client setup, strategic partner launches, plan conversions, employer setup, payroll integration, and early-stage client adoption. This manager will help build and run the team, processes, and service standards that ensure every new client, advisor, TPA, plan sponsor, and participant experiences a smooth and successful transition onto the WealthPlus platform.

This role is ideal for a hands-on operational and client-facing leader who understands how to execute and scale onboarding in a fintech, retirement, or recordkeeping environment. The Implementation Manager will work closely with Product, Technology, Operations, Sales, and Client Experience to ensure new business is implemented accurately, efficiently, and in a way that sets the foundation for long-term client success. Day to day, this manager will lead individual implementations, coach team members, and translate the department's strategy into repeatable, on-the-ground execution. Experience in retirement, recordkeeping, wealth technology, or workplace benefits is strongly preferred.

Key Responsibilities
  • Manage the onboarding process for new clients, including plan onboarding, employer setup, plan build, and launch readiness across the WealthPlus platform.
  • Execute plan conversions, including transition planning, data intake, validation, stakeholder coordination, and successful go-live.
  • Serve as a day-to-day point of contact for TPA relationships, coordinating client and partner alignment across service providers, documentation standards, conversion requirements, operational dependencies, and launch milestones.
  • Own the end-to-end implementation of assigned new-business projects, ensuring they are delivered accurately, on time, and with a high-quality experience for advisors, TPAs, plan sponsors, and service providers.
  • Support adoption and operational success of payroll integrations, including payroll onboarding, file setup, mapping, partner coordination, exception handling, and initial processing.
  • Help build and maintain implementation playbooks, onboarding standards, conversion procedures, launch checklists, escalation paths, and performance metrics.


Skills, Knowledge and Expertise
Education & Experience:
  • Bachelor's degree in Business, Finance, Operations, Information Systems, or a related field.
  • 6+ years of experience in client experience, implementations, operations, relationship management, or service delivery within fintech, financial services, recordkeeping, benefits, wealth management, or enterprise SaaS.
  • 2+ years of people leadership experience managing client-facing, onboarding, or implementation team members.
  • Proven experience executing implementation processes, onboarding programs, conversion workflows, service standards, KPIs, and escalation processes, and managing client relationships.

Skills & Knowledge:
  • Strong understanding of retirement plans, recordkeeping, workplace benefits, fintech operations, or wealth technology platforms.
  • Proven ability to manage and improve implementation and onboarding processes in a multi-stakeholder service environment.
  • Experience leading plan conversions, new client setup, data mapping, payroll onboarding, and cross-functional launch execution.
  • Strong project management, process design, and operational problem-solving skills, with experience working to KPIs, SLAs, service standards, playbooks, and escalation workflows.
  • Excellent relationship management and communication skills across advisors, TPAs, plan sponsors, employers, participants, and internal stakeholders.
  • Comfortable working cross-functionally and using CRM, implementation, ticketing, reporting, and collaboration tools such as Salesforce, Jira, Confluence, Zendesk, or similar platforms.

Preferred Qualifications:
  • Experience in 401(k), 403(b), retirement plan recordkeeping, TPA services, payroll integrations, wealth management, or employee benefits technology.
  • Familiarity with plan onboarding workflows, including plan setup, plan compliance, payroll mapping, participant servicing, notices, and reporting.
  • Experience supporting advisors, TPAs, plan sponsors, employers, and participants in a multi-constituent onboarding and servicing model.
  • Experience contributing to the build-out of implementation, onboarding, or conversion teams or processes.

Benefits
  • Competitive base salary of approx $90,000 - $110,000 - commensurate with experience and geographic market.
  • Annual discretionary bonus and equity opportunities.
  • Comprehensive benefits package including medical, dental, vision, and paid time off.
  • Opportunity to build and lead a core function within a fast-growing fintech platform.