Operations Head Jobs in Surrey, BC (NOW HIRING)

Talent Acquisition is dedicated to ensuring that teams at Asana have the people they need to achieve their goals. As a product-driven organization, we hire the people who build Asana, the people who support our users, and the people who tell our story in the market. All human progress comes down to teamwork-and we work with the entire company to enable teamwork by building our own team. We work as a team to get to know the whole person, to communicate our values, and to ensure that candidates are well-informed and delighted throughout the process. Recruiting is a company-wide effort and responsibility and we encourage all Asanas to adopt the motto "Always Be Recruiting." 

As the Head of Talent Acquisition Operations & Strategy, you will lead a team of program managers and talent acquisition professionals to maximize efficiency, enablement, and excellent planning for recruiting at Asana. In partnership with cross-functional leaders globally, you will oversee headcount management, recruiting enablement, objective assessment, talent marketing, candidate experience, and recruiting insights. You will be responsible for driving operational excellence within the Talent Acquisition team to enable the timely delivery of business objectives through high quality hiring. 

This role is based in our Vancouver office with an office-centric hybrid schedule. The standard in-office days are Monday, Tuesday, and Thursday. Most Asanas have the option to work from home on Wednesdays. Working from home on Fridays depends on the type of work you do and the teams with which you partner. If you're interviewing for this role, your recruiter will share more about the in-office requirements.

What you'll achieve

• Partner closely with executive leadership and People Team leaders to understand business priorities & objectives; help build a high impact, max velocity hiring strategy that addresses key gaps between the talent in place today and the talent required to drive business success. 
• Drive continuous improvement of talent acquisition systems and workflows, streamlining the end-to-end hiring process, from headcount approval through offer execution, ensuring speed, consistency and positive stakeholder experience 
• Help define, design and iterate on a TA roadmap to support the recruitment of high-impact, diverse Asanas to deliver on our mission. 
• Leverage data to identify trends, pain points, and key drivers of TAs ability to deliver on KPIs and OKRs, scoping frameworks and solutions to unblock the team. 
• Build a TA capacity model informing optimal allocation of resources to meet hiring needs across Asanas teams 
• Oversee a best-in-class talent marketing strategy, positioning Asana as an employer of choice and bolstering the pipeline from our inbound and referral channels 
• Support the strategy for the Candidate Care (coordination) team, ensuring both a seamless experience for candidates and interviewers 

About you

• 8+ years of experience in Talent Acquisition and 4+ years managing TA Operations 
• Demonstrated experience partnering with senior level stakeholders on company-wide initiatives
• Have effectively driven change management initiatives across an entire organization, and inspire a culture of shared accountability. 
• Data-driven approach to decision-making that leads to increased operational effectiveness & efficiencies. 
• History of innovative and scaled approaches to planning and team enablement. Demonstrated passion and ability for leading, motivating, and coaching teams. 
• A business mindset and understanding of how your impact in talent directly translates to the greater success of the organization. 
• Familiarity with talent operations tooling and tech stack (Brighthire, Gem, Tableau, Greenhouse) 
• Demonstrates curiosity about AI tools and emerging technologies, with a willingness to learn and leverage them to enhance productivity, collaboration, or decision-making

At Asana, we're committed to building teams that include a variety of backgrounds, perspectives, and skills, as this is critical to helping us achieve our mission. If you're interested in this role and don't meet every listed requirement, we still encourage you to apply.

What we'll offer
Our comprehensive compensation package plays a big part in how we recognize you for the impact you have on our path to achieving our mission. We believe that compensation should be reflective of the value you create relative to the market value of your role. To ensure pay is fair and not impacted by biases, we're committed to looking at market value which is why we check ourselves and conduct a yearly pay equity audit.

For this role, the estimated base salary range is between 153,000 CAD - 180,000 CAD. The actual base salary will vary based on various factors, including market and individual qualifications objectively assessed during the interview process. The listed range above is a guideline, and the base salary range for this role may be modified.

In addition to base salary, your compensation package may include additional components such as equity, sales incentive pay (for most sales roles), and benefits. If you're interviewing for this role, speak with your recruiter to learn more about the total compensation and benefits for this role.

We strive to provide equitable and competitive benefits packages that support our employees worldwide and include:

• Mental health, wellness & fitness benefits
• Career coaching & support
• Inclusive family building benefits
• Long-term savings or retirement plans
• In-office culinary options to cater to your dietary preferences 

These are just some of the benefits we offer, and benefits may vary based on role, country, and local regulations. If you're interviewing for this role, speak with your recruiter to learn more about the total compensation and benefits for this role.

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