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Operations Head Jobs in Burnaby, BC (NOW HIRING)

Recruiting is a company-wide effort and responsibility and we encourage all Asanas to adopt the motto "Always Be Recruiting." As the Head of Talent Acquisition Operations & Strategy, you will lead a ...

Head of Canada

Vancouver, BC ยท Remote

CA$13K/mo

Head of Canada -- Global Crypto Exchange (Confidential) Location: Remote (Canada-based preferred ... Build, manage, and scale the local team across BD, operations, marketing, and community functions ...

Head of Canada

Vancouver, BC ยท Remote

CA$13K/mo

Head of Canada -- Global Crypto Exchange (Confidential) Location: Remote (Canada-based preferred ... Build, manage, and scale the local team across BD, operations, marketing, and community functions ...

Head of Field Underwriting & Distribution and General Manager, North American Construction Company ... Liberty Mutual Canada is the Canadian operation of Liberty Mutual Insurance Company. We offer a ...

Head of Field Underwriting & Distribution and General Manager, North American Construction Company ... Liberty Mutual Canada is the Canadian operation of Liberty Mutual Insurance Company. We offer a ...

Head of Finance

Vancouver, BC

CA$170K - CA$225K/yr

With operations across multiple international markets, our client has built a strong reputation for ... THE ROLE Reporting to the President & CEO, the Head of Finance will lead the finance function for a ...

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Operations Head information

What does an operations head do?

An Operations Head oversees the daily operations of a company or organization, ensuring that business processes run smoothly and efficiently. They are responsible for managing teams, streamlining workflows, and implementing policies that support organizational goals. Their role often includes budgeting, resource allocation, and performance monitoring to maximize productivity and profitability. Operations Heads also collaborate with other department leaders to drive strategic initiatives and improve overall business performance.

How does the operations head typically collaborate with other department leaders to achieve organizational goals?

As Operations Head, you will work closely with leaders from departments such as finance, HR, sales, and supply chain to align operational strategies with overall business objectives. Regular cross-functional meetings and strategic planning sessions are common, ensuring that operations support and enhance the goals of each department. Effective communication and problem-solving skills are essential, as you may need to resolve conflicts, optimize processes, and drive company-wide initiatives. This collaborative approach is key to creating streamlined workflows and achieving organizational success.

What are the key skills and qualifications needed to thrive as an operations head, and why are they important?

To thrive as an Operations Head, you need expertise in business operations, process optimization, and leadership, often supported by a degree in business administration or a related field. Familiarity with ERP systems, project management tools, and certifications such as Six Sigma or PMP are typically required. Exceptional problem-solving, strategic thinking, and communication skills help drive teams and foster cross-departmental collaboration. These skills are crucial for ensuring operational efficiency, achieving business goals, and navigating complex organizational challenges.

What is the difference between Operations Head vs Operations Manager?

AspectOperations HeadOperations Manager
ResponsibilitiesStrategic planning, overseeing multiple departments, setting long-term goalsImplementing daily operations, managing teams, ensuring process efficiency
Required CredentialsBachelor's/Master's in Business, MBA often preferredBachelor's in Business or related field, relevant certifications
Work EnvironmentExecutive-level, strategic focus, cross-departmentalOperational focus, team management, process improvement
Industry UsageCommon in large organizations, corporate settingsFound in organizations of all sizes, manufacturing, services

The Operations Head typically holds a strategic, leadership role overseeing multiple departments and setting long-term goals, while the Operations Manager focuses on daily operational activities and team management. Both roles require relevant business credentials, but the Operations Head's scope is broader and more strategic.

How much does an operations head make?

The salary of an Operations Head typically ranges from $80,000 to $200,000 annually, depending on the industry, company size, location, and experience. Senior roles may include bonuses, profit sharing, and other benefits, with higher compensation often linked to leadership skills and operational expertise.

What are the most commonly searched types of Operations jobs in Burnaby, BC?

The most popular types of Operations jobs in Burnaby, BC are:

What cities near Burnaby, BC are hiring for Operations Head jobs?

Cities near Burnaby, BC with the most Operations Head job openings:

Infographic showing various Operations Head job openings in Burnaby, BC as of August 2026, with employment types broken down into 1% As Needed, 84% Full Time, 11% Part Time, 1% Temporary, 2% Contract, and 1% Nights. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution.

Head of Operations

Vancouver, BC โ€ข On-site

Hydreight Technologies (TSXV:NURS, OTCQB:HYDTF)
Health Care and Social Assistanceย โ€ขย 11 - 50 employees

Full-time

This job post hasย expired today.ย Applications are no longer accepted.


Job description

Company Description

Hydreight Technologies Inc. (TSXV: NURS, OTCQB: HYDTF) is a leading health technology company building the largest mobile clinic network across the United States, currently serving patients in over 650 and growing cities. Through a fully integrated, end-to-end platform, Hydreight enables licensed healthcare professionalsโ€”including nurses, nurse practitioners, and med spa providersโ€”to deliver care directly to patients in homes, offices, and hotels.Hydreightโ€™s platform supports the full lifecycle of direct-to-consumer (D2C) healthcare delivery, including patient intake, clinical documentation, compliance, inventory management, payments, and analytics. The company also operates a nationwide 503B pharmacy network serving all 50 states. Revenue is generated through SaaS subscriptions, product margins, service fees, and enterprise white-label partnerships.


Role Description

Hydreight is seeking a full-time, on-site Operations Manager based in Vancouver, BC to oversee and scale day-to-day operational execution across its D2C and enterprise health platform.This role is responsible for owning core operational workflows spanning onboarding, fulfillment, clinical operations coordination, pharmacy operations, and cross-functional execution. 


The Operations Manager will partner closely with Medical, Pharmacy, Product, Customer Support, and Enterprise teams to ensure operational efficiency, regulatory alignment, and a high-quality client and patient experience.


This role is ideal for an operator with experience in health tech, telehealth, or D2C platforms who thrives in fast-growing environments and enjoys building structure, processes, and accountability.


Key Responsibilities


Operational Execution & Scale

  • Own and manage end-to-end operational workflows across onboarding, ordering, fulfillment, and ongoing account support
  • Ensure smooth coordination between clinical teams, pharmacy partners, enterprise clients, and internal stakeholders
  • Identify operational bottlenecks and design scalable processes to support rapid platform growth
  • Develop and maintain SOPs, playbooks, and operational documentation


Cross-Functional Leadership

  • Act as a central point of coordination across Medical Operations, Pharmacy, Product, Engineering, and Customer Support
  • Translate business and clinical requirements into clear operational processes
  • Partner with Product and Engineering to provide operational feedback that informs roadmap priorities


Performance & Optimization

  • Define and track operational KPIs related to onboarding timelines, order accuracy, fulfillment SLAs, and client satisfaction
  • Analyze data to drive continuous improvement and operational efficiency
  • Proactively identify risks, compliance considerations, and operational gaps


Client & Partner Experience

  • Support enterprise clients through onboarding, launch, and scale from an operational perspective
  • Serve as an escalation point for complex operational issues
  • Ensure a consistent, high-quality experience for providers and partners on the platform


Qualifications & Experience

  • 3โ€“5+ years of experience in operations, program management, or operational leadership within SaaS, health tech, or D2C platforms
  • Strong understanding of regulated environments (healthcare, pharmacy, telehealth, or fintech preferred)
  • Proven experience building and scaling operational processes in high-growth companies
  • Strong analytical and problem-solving skills with a data-driven mindset
  • Excellent communication and stakeholder management skills
  • Highly organized, detail-oriented, and comfortable managing multiple priorities
  • Experience working cross-functionally with technical, clinical, and business teams
  • Bachelorโ€™s degree in Business, Operations, Healthcare Administration, or a related field preferred


What Success Looks Like in This Role

  • Operational workflows are clearly defined, scalable, and consistently executed
  • Enterprise and D2C partners experience smooth onboarding and reliable fulfillment
  • Internal teams operate with clarity, accountability, and strong cross-functional alignment
  • Key operational metrics improve quarter over quarter
  • The platform scales without sacrificing quality, compliance, or customer satisfaction


What Hydreight Offers

  • Competitive compensation and growth opportunities
  • A high-impact leadership role within a rapidly scaling health tech company
  • Exposure to enterprise healthcare, D2C platforms, and regulated operations
  • Supportive, collaborative team environment
  • Opportunity to help shape the future of decentralized healthcare delivery


Equal Opportunity Statement

Hydreight is an equal opportunity employer. We are committed to building an inclusive, diverse, and supportive workplace and welcome applicants from all backgrounds.