Operations Graduate Assistant Jobs in Indiana (NOW HIRING)

Title: Associate Director of Residence Life

Division: Student Affairs

Department: Housing & Residence Life Operations

FLSA Status: Exempt

Salary Range: $62,000 - $64,000, Annual Salary Based on Experience 

EEO Job Group: 2 E2

Position Summary

Under the direction of the Director of Housing and Residence Life, the Associate Director is responsible for the supervision, planning, organization and coordination of all aspects of professional and paraprofessional staff. This includes the selection, training, and evaluation of all Area Coordinators, Resident Assistants and other student staff in conjunction with HRL leadership. . This position requires a student-centered leader who plays a vital role in enhancing the residential experience at the university to foster a safe, healthy, and engaging on-campus living environment. This position works closely with the Director in performing various responsibilities including providing administrative leadership for the department of Housing and Residence Life. This position is responsible for developing a strong team and enhancing the living and learning experience of residential students.

Duties/Responsibilities 

Student Advocacy and Engagement:
Support the development and/or implementation of residence life programs that promote academic success, student well-being and/or community building.
Foster a healthy, and welcoming environment that meets the diverse needs of students.
Serve as a resource for students, providing guidance on housing-related concerns and conflicts.
Actively seek student feedback to improve housing policies, programs and living conditions.
Be visible and accessible to students through office hours, residence hall visits, and campus events.
Community Building and Relationships:
Maintain visibility in and awareness of housing areas to proactively serve community.
Serve as Housing and Residence Life liaison for summer orientation programs.
Support and mentor RAs, student leaders, and professional staff to enhance the residential experience of students.
Develop and sustain strong and effective collaborative partnerships and relationships with key constituencies across campus.
Operations and Management:
Coordinate assessment processes and projects for Housing and Residence Life. This includes but is not limited to point of contact surveys, annual student satisfaction surveys, student staff evaluations, focus groups, etc.
Work closely with Area Coordinators to help them develop pride for all aspects of housing.
Serve in on-call rotation with HRL leadership..
Support the Associate Director of Business Operations and the Director in all housing facilities initiatives and processes.
Manage budgets as assigned by the Director. Designated signature authority on assigned budgets and backup signature in Director's absence.
Stay current with national trends in Housing and Residence Life.
Responsible for staffing orientation, preparing presentations, and representing Housing and Residence Life.
Assist with housing applications, room assignments and/or special accommodation requests, when needed.
Policy Enforcement, Conflict Resolution and Crisis Management:
Serve on the CARE Team. Work closely with the Assistant Director of Student Conduct and Outreach for effective handling of student conduct response and case adjudication follow up.
Work closely with Director, and Associate Director in response to emergency and crisis situations.
Mediate student conflicts within residence halls and provide support.
Assist in the development and revision of policies in HRL.
Maintain HRL programming policies and procedures to enhance student satisfaction, promote academic success, and contribute to student retention.
Leadership and Development:
Select, train, supervise and evaluate all Area Coordinators. Provide training and education for ACs, GAs and RAs. Meet regularly with Area Coordinators. Provide professional development support for all Area Coordinators and Graduate Assistants.
Work closely with Area Coordinators to select, train, supervise and evaluate Resident Assistants.
Oversee the recruitment, training, and development of Resident Assistants, Graduate Assistants and other student staff. Develop Resident Assistant training programs.
Provide leadership training and mentorship to enhance student leadership opportunities within apartments and residence halls.
Manage on-going training and development for all staff through workshops, seminars, conferences, and other means.
Create/revise all staff information and training manuals, resident, parent and staff newsletters, and programming publications.
Serve as Housing and Residence Life representative on divisional and/or university committees as assigned by the Director. Support university and strategic goal initiatives.
Other duties as assigned by the Director.

Required Knowledge and Skills

• Master's degree required: Student Personnel, Higher Education Administration, or related field preferred.
  
• Three years full-time post masters experience required.
  
• Full-time experience in a residence life live-in or live-on position required.
  
• Self-starter with ability to work independently as well as be an effective team member.
  
• Strong organizational and administrative skills.
  
• Strong interpersonal, communication, written and oral presentation skills.
  
• Ability to work professionally and effectively with students, parents/guardians, faculty, staff, and visitors.
  
• Refined presentation skills, in both large and small groups.
  
• Presentation of a consistently professional demeanor at all times, even in difficult or frustrating situations.

Preferred Knowledge and Skills

• Five years of full-time post masters experience preferred.
  
• Previous experience as a Hall Director or Area Coordinator preferred.
  
• Previous supervision of professional staff preferred.

Functional Requirements

• Observing and physically accessing campus housing (residence halls and apartments including those under construction or renovation) as required for staff oversight, job evaluation, training/orientation events, and for meetings with managers, committees, and vendors.
  
• Extended sedentary periods alternate with extended highly active periods to complete responsibilities of the position. Frequent physical movement during some events to oversee activities, to make presentations, and to interact with attendees.
  
• Ability to use computers and computer systems (hardware and software) to set up functions, to enter data, to retrieve and process information and to create documents. Ability to retrieve information from written documents and from computer-generated reports.
  
• Effective problem solving and sustained high level of accuracy while meeting deadlines and achieving critical outcomes, even under demanding conditions such as multiple priorities and short-notice deadlines.
  
• The application of effective diplomatic and interpersonal communication skills when mediating conflicts between competing interests, some of whom may at times express strong emotions such as anger.
  
• The presentation of a consistently professional demeanor at all times, even in difficult, negative or frustrating situations such as when handling complaints from students, parents/guardians, staff, faculty, or members of the community.

Regular Work Hours/Travel Requirements

• Standard work hours are Monday through Friday, 8:00 a.m. to 4:30 p.m.
  
• Frequent extended or irregular hours required, including evenings and weekends.
  
• Occasional local or regional travel may be required to attend meetings, trainings and events.

About USI 

The University of Southern Indiana is a public higher education institution located on a beautiful 1,400-acre campus in Evansville, IN. We offer employees exceptional benefits! Benefits for this position include:

• Affordable medical, dental, vision, life and short term and long-term disability insurance plans.
• Retirement plan where the University makes the total contribution equivalent to 11% of annual salary.
• Full tuition fee waiver for employees/75% for spouses and dependent children.
• Vacation and sick time
• Holiday pay
• Free access to Recreation, Fitness & Wellness Center.
• Access to on-campus University Health Center and Dental Hygiene Clinic.

For more information about the benefits that USI offers, please visit www.usi.edu/hr/benefits.

• Cover Letter
• Resume

Search Committee Chair:

If you have questions about the open position, please contact Dr. Cesar Berrios Chavarria, search committee chair, at cdberrios@usi.edu.

Best Consideration Date:

For best consideration, please submit materials by July 27, 2026.

Pre-Employment Screening

A background check will be required for employment in this position.

Authorization to Work in the United States

USI will not sponsor an employment-related visa for this position.

Interview Accommodations

Persons with disabilities requiring accommodations in the application and interview process please contact the Associate Director of Human Resources, Constance Hermann, at cjhermann1@usi.edu or (812) 461-5363. Contacting the Associate Director of Human Resources is intended for use in seeking disability-related accommodations only. For general applicant inquiries, contact Human Resources at HumanRes@usi.edu or (812) 464-1815.

EEO Statement

USI is an Equal Opportunity Employer as to all protected groups, including protected veterans and individuals with disabilities