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Operations Excellence Analyst Jobs (NOW HIRING)

Motorola

Operations Excellence Analyst (Hybrid)

Chicago, IL · On-site

$90K - $100K/yr

We are looking for an Operations Excellence Analyst to play a pivotal role in optimizing our global support operations. In this role, you will dissect complex challenges to discern whether they stem ...

Motorola

Operations Excellence Analyst (Hybrid)

Allen, TX · On-site

$90K - $100K/yr

We are looking for an Operations Excellence Analyst to play a pivotal role in optimizing our global support operations. In this role, you will dissect complex challenges to discern whether they stem ...

Penske

Operational Excellence Analyst

Pittsburgh, PA

The Operational Excellence Analyst is primarily responsible for completing tasks directly or indirectly supporting key initiatives within the Operational Excellence department. The main tasks include ...

Penske

Operational Excellence Analyst

Tampa, FL · On-site

The Operational Excellence Analyst is primarily responsible for completing tasks directly or indirectly supporting key initiatives within the Operational Excellence department. The main tasks include ...

Penske

Operational Excellence Analyst

Houston, MS · On-site

The Operational Excellence Analyst is primarily responsible for completing tasks directly or indirectly supporting key initiatives within the Operational Excellence department. The main tasks include ...

Penske

Operational Excellence Analyst

Indianapolis, IN · On-site

The Operational Excellence Analyst is primarily responsible for completing tasks directly or indirectly supporting key initiatives within the Operational Excellence department. The main tasks include ...

Penske

Operational Excellence Analyst

Pittsburgh, PA

The Operational Excellence Analyst is primarily responsible for completing tasks directly or indirectly supporting key initiatives within the Operational Excellence department. The main tasks include ...

Penske

Operational Excellence Analyst

Houston, MS · On-site

The Operational Excellence Analyst is primarily responsible for completing tasks directly or indirectly supporting key initiatives within the Operational Excellence department. The main tasks include ...

Penske

Operational Excellence Analyst

Reading, PA

The Operational Excellence Analyst is primarily responsible for completing tasks directly or indirectly supporting key initiatives within the Operational Excellence department. The main tasks include ...

Penske

Operational Excellence Analyst

Reading, PA · On-site

The Operational Excellence Analyst is primarily responsible for completing tasks directly or indirectly supporting key initiatives within the Operational Excellence department. The main tasks include ...

Penske

Operational Excellence Analyst

Indianapolis, IN · On-site

The Operational Excellence Analyst is primarily responsible for completing tasks directly or indirectly supporting key initiatives within the Operational Excellence department. The main tasks include ...

Penske

Operational Excellence Analyst

Chicago, IL · On-site

$75K - $80K/yr

The Operational Excellence Analyst is primarily responsible for completing tasks directly or indirectly supporting key initiatives within the Operational Excellence department. The main tasks include ...

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Operations Excellence Analyst information

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How much do operations excellence analyst jobs pay per hour?

As of Aug 7, 2026, the average hourly pay for operations excellence analyst in the United States is $33.75, according to ZipRecruiter salary data. Most workers in this role earn between $24.04 and $40.38 per hour, depending on experience, location, and employer.

Is operations excellence analyst a good career?

Operations Excellence Analysts focus on improving business processes, efficiency, and quality within organizations. The role often requires strong analytical skills, knowledge of process improvement methodologies like Lean or Six Sigma, and can lead to advancement into management or specialized roles, making it a stable and valuable career path for those interested in operational efficiency.

What is an operations excellence analyst?

An Operations Excellence Analyst is a professional who focuses on improving the efficiency, quality, and effectiveness of business operations. They analyze existing processes, identify areas for improvement, and implement strategies to optimize workflows. Their role often involves data analysis, process mapping, and collaboration with various departments to drive continuous improvement initiatives. By leveraging tools like Lean, Six Sigma, and other methodologies, they help organizations achieve operational goals and enhance overall performance.

How does an operations excellence analyst typically work with cross-functional teams to drive process improvements?

As an Operations Excellence Analyst, you’ll frequently collaborate with departments such as supply chain, quality, IT, and finance to identify inefficiencies and implement solutions. This role often involves facilitating workshops, gathering input from team members, and analyzing data to recommend process enhancements. Effective communication and stakeholder management are crucial, as you’ll need to translate analytical findings into practical changes that gain buy-in across teams. The collaborative nature of the work means you’ll develop a strong understanding of different business functions while influencing positive operational changes.

What are the key skills and qualifications needed to thrive as an operations excellence analyst?

To thrive as an Operations Excellence Analyst, you need strong analytical skills, process improvement knowledge, and a degree in business, engineering, or a related field. Familiarity with Lean Six Sigma methodologies, data analysis tools like Excel or Tableau, and ERP systems is typically required. Excellent problem-solving, communication, and stakeholder management skills help you drive change and build consensus. These competencies are crucial for identifying inefficiencies, implementing process improvements, and ensuring operational effectiveness within an organization.
More about Operations Excellence Analyst jobs
What states have the most Operations Excellence Analyst jobs? States with the most job openings for Operations Excellence Analyst jobs include:
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Operations Excellence Analyst jobs near you
Infographic showing various Operations Excellence Analyst job openings in the United States as of July 2026, with employment types broken down into 83% Full Time, 13% Part Time, 1% Temporary, 2% Contract, and 1% Nights. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution, with an average salary of $70,210 per year, or $33.8 per hour.

Operations Excellence Analyst

MSIG Holdings USA, Inc.

Warren, NJ • On-site

$65K - $80K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 24 days ago

Job description

MSIG USA continues to grow!
Company Overview:
MSIG USA is the US-based subsidiary of MS&AD Insurance Group Holdings, Inc., one of the world's top P&C carriers and a global Class 15 insurer, with A+ ratings and a reach that spans 40+ countries and regions. Leveraging our 350-year heritage, MSIG USA brings the financial strength, expertise, and global footprint to offer commercial insurance solutions that address your business's unique risks.
Role Overview
The Operations Excellence Analyst supports business-led process improvement, documentation, performance analysis, and business use-case definition for automation and Copilot initiatives across insurance operations. Primary focus areas include billing, collections, underwriting support, and policy administration.
This role is execution-oriented and focused on operational clarity and business requirements. The analyst partners with Operations, Underwriting, Technology, and other key functions teams to define business workflows, rules, controls, and success criteria that enable efficient and compliant solution delivery within a regulated insurance environment.
Key Responsibilities
Process Documentation & Analysis
  • Document end-to-end operational processes using SIPOC, swim lanes, and RACI methodologies.
  • Define current-state and future-state business workflows, decision points, and exception handling.
  • Identify inefficiencies, rework drivers, control gaps, and handoff risks.
  • Maintain process documentation and ensure accuracy, consistency, and version control.

Data & Performance Analysis
  • Analyze operational metrics including cycle time, backlog, aging, error rates, and SLA performance.
  • Prepare reports, dashboards, and insights for Operations and leadership.
  • Support root-cause analysis and quantify operational and financial impacts.
  • Track and report benefits realization from process improvement and automation initiatives.

Automation & Copilot Use-Case Support
  • Define business use cases for automation and Copilot solutions, including tasks, workflows, business rules, and success criteria.
  • Document required inputs, expected outputs, exception scenarios, and human-in-the-loop controls.
  • Support business acceptance testing and validation of delivered solutions.
  • Partner with Technology and Automation teams to ensure solutions align with defined business requirements and governance standards.

Continuous Improvement & Change Support
  • Support Lean and continuous improvement initiatives across operations.
  • Assist in the development and maintenance of SOPs, job aids, and training materials.
  • Support change impact assessments and operational readiness activities.
  • Participate in pilots and proof-of-concept initiatives.

Governance & Controls
  • Document business controls and operational evidence requirements.
  • Support audit, risk, and compliance remediation tracking.
  • Ensure process changes align with regulatory, governance, and data usage standards.

Qualifications & Experience
  • Bachelor's degree in Business, Finance, Operations, Information Systems, or a related field.
  • 1-4 years of experience in operations, process improvement, analytics, or consulting.
  • Strong analytical and problem-solving skills with attention to detail.
  • Experience with process mapping and documentation techniques (SIPOC, swim lanes, RACI).
  • Proficiency in Excel; exposure to Power BI, Tableau, or similar tools preferred.
  • Interest in automation and AI-enabled operational solutions from a business perspective.
  • Strong written and verbal communication skills.
SALARY: The estimated salary range for this position is $65,000 - $80,000 per year. This is a good-faith assessment of the salary range for this position only. In determining the actual salary within this range, MSIG USA will consider a candidate's relevant experience, location, and other job-related factors.
Additional Benefits:
Healthcare and Retirement Benefits
Comprehensive medical, dental, and vision coverage
401(k) with a generous employer match and profit-sharing contribution
Wellness incentive program
Life and accidental death and dismemberment (AD&D) insurance
Flexible spending programs
Short-term and long-term disability plans
Additional Benefit Programs
Paid time off program
Paid charitable leave
Paid parental leave
Tuition reimbursement program
Personal insurance (auto/homeowners) discounts
#LI-HYBRID
#LI-REMOTE, #LI-HYBRID, #LI-ONSITE
It's an exciting time for our company and a great opportunity to join a financially sound and growing global insurance group!
It is the policy of MSIG USA to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, MSIG USA will provide reasonable accommodations for qualified individuals with disabilities.

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