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Operations Delivery Manager Jobs in Boston, MA (NOW HIRING)

Petro

Delivery Manager

Peabody, MA

Enforces operational procedures concerning deliveries and safe operation of the trucks and proper ... As a Delivery Manager you must be pleasant, professional and possess the ability to function ...

Carroll Home Services

Delivery Manager

Peabody, MA

Enforces operational procedures concerning deliveries and safe operation of the trucks and proper ... As a Delivery Manager you must be pleasant, professional and possess the ability to function ...

Petro Home Services

Delivery Manager

Peabody, MA · On-site

Enforces operational procedures concerning deliveries and safe operation of the trucks and proper ... As a Delivery Manager you must be pleasant, professional and possess the ability to function ...

Apps Associates

Service Delivery Manager

Acton, MA · Remote

This is a client-facing, operational leadership role that requires a blend of strategic thinking, operational management, and excellent communication skills. Key Responsibilities: * Service Delivery ...

Apps Associates

Service Delivery Manager

Acton, MA · On-site

This is a client-facing, operational leadership role that requires a blend of strategic thinking, operational management, and excellent communication skills. Key Responsibilities: * Service Delivery ...

Motion Recruitment

Service Delivery Manager

Andover, MA · On-site

$35 - $40/hr

Service Delivery Manager Locations: 5 locations, please let us know what location your candidate ... Operational excellence and world class service delivery?? ? Duties include but not limited to:

Performix

Service Delivery Manager

Andover, MA · Hybrid

... Operational excellence and world class service delivery Duties include but not limited to: Service Delivery Planningfor all core service types Service Agreements Reactive work orders Quoted Service ...

Thrive

Client Delivery Manager

Woburn, MA · On-site

$60K - $75K/yr

The Client Delivery Manager (CDM) is a customer-facing role responsible for building strategic ... Skills • Customer relationship management • Business operations • Change management (end-to ...

Deloitte

Origami Risk Delivery Manager

Boston, MA · On-site

You'll work alongside talented professionals reimagining and re-engineering operations and ... Managing project workstreams, delivery teams, timelines, risks, and client communications ...

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All JobsOperations Delivery JobsOperations Delivery Manager JobsOperations Delivery Manager Jobs in Boston, MA

Operations Delivery Manager information

See Boston, MA salary details

$33.7K

$90.4K

$182K

How much do operations delivery manager jobs pay per year?

As of Aug 3, 2026, the average yearly pay for operations delivery manager in Boston, MA is $90,432.00, according to ZipRecruiter salary data. Most workers in this role earn between $52,700.00 and $124,900.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an Operations Delivery Manager, and why are they important?

To thrive as an Operations Delivery Manager, you need expertise in process optimization, project management, and a solid understanding of operational best practices, often supported by a relevant degree and experience in operations or management roles. Familiarity with ERP systems, workflow automation tools, and certifications like PMP or Lean Six Sigma are typically required. Exceptional organizational, leadership, and problem-solving skills help you drive teams toward seamless service delivery and continuous improvement. These skills are crucial for ensuring efficient operations, meeting client expectations, and achieving organizational goals.

What are some common challenges faced by an Operations Delivery Manager, and how can they be addressed?

Operations Delivery Managers often face challenges such as balancing resource allocation, managing tight deadlines, and ensuring consistent communication across teams. Navigating these challenges requires strong organizational skills, proactive problem-solving, and the ability to adapt quickly to changing priorities. Successful managers build robust processes for tracking progress, foster open communication channels, and regularly review team performance to identify and resolve bottlenecks. Collaborating closely with stakeholders and maintaining a clear understanding of client expectations also helps in delivering projects efficiently.

What does an Operations Delivery Manager do?

An Operations Delivery Manager is responsible for overseeing the execution and delivery of operational services or projects within an organization. They coordinate teams, manage workflows, and ensure that services are delivered efficiently, on time, and within budget. Their role often involves process optimization, resource allocation, and solving operational challenges to meet business objectives and client expectations. They also communicate progress and issues to stakeholders and work to continuously improve delivery standards.

What is the difference between Operations Delivery Manager vs Operations Coordinator?

AspectOperations Delivery ManagerOperations Coordinator
ResponsibilitiesOversees project delivery, manages teams, ensures operational efficiencySupports daily operations, coordinates schedules, assists with administrative tasks
Required SkillsLeadership, project management, strategic planningOrganizational skills, communication, multitasking
CertificationsProject management certifications (e.g., PMP) often preferredLess formal certifications typically required
Work EnvironmentManagement level, often in office or on-siteSupport role, office or administrative setting

The Operations Delivery Manager focuses on leading project execution and managing teams to ensure operational success, while the Operations Coordinator provides essential support to daily operations and administrative tasks. Both roles are vital but differ in scope, responsibility, and seniority within organizations.

What are popular job titles related to Operations Delivery Manager jobs in Boston, MA? For Operations Delivery Manager jobs in Boston, MA, the most frequently searched job titles are:
What job categories do people searching Operations Delivery Manager jobs in Boston, MA look for? The top searched job categories for Operations Delivery Manager jobs in Boston, MA are:
What cities near Boston, MA are hiring for Operations Delivery Manager jobs? Cities near Boston, MA with the most Operations Delivery Manager job openings:
Operations Delivery Manager jobs near you

Delivery Manager

Petro

Peabody, MA

Full-time

Medical, Dental, Retirement

Re-posted 14 days ago

Job description

We are a leading home services provider and we are looking for a dynamic and experienced leader who will be responsible for the overall management of Delivery Operations. The successful candidate will work to ensure the highest levels of customer satisfaction and production efficiencies while maintaining and constantly improving day to day delivery operations.

Responsibilities:

As a Delivery Manager, you will work directly with the customer, therefore, strong communication and customer service skills are a must. You will be responsible for the overall delivery function to include training, budgets, performance, safety, scheduling and adherence to policies and procedures.

Specific duties include:

  • Plan workloads and schedules for Delivery Drivers and Dispatchers
  • Manage on site truck fleet(s) and resources
  • Monitor delivery revenues and expenses
  • Conduct delivery, safety and reviews including riding along with drivers
  • Enforces operational procedures concerning deliveries and safe operation of the trucks and proper utilization of the personal protection equipment (PPE)
  • Knowledge of best practices on defensive driving
  • Adhere to federal/ State/ Local regulatory compliance
  • Comply with all Company Hazmat, DOT and other regulatory guidelines
  • Monitor and achieve production objectives
  • Ensure driver hours and payroll are properly tracked and reported
  • Complete all required reports and documents on a daily basis as needed in both paper and computer based environments
  • Provide customer service support as necessary; respond to customer inquiries and problems in a timely manner; resolve customer issues related to oil delivery as needed
  • Conduct performance appraisals
  • Lead drivers and dispatchers to achieve prescribed objectives; develop and maintain a productive staff through hiring, training, and professional development
  • Apply sound communication and motivational techniques, supervise, counsel and discipline subordinates
  • Resolve personnel issues as required
  • Understand and enforce Sarbanes Oxley regulations pertaining to all areas of Delivery and Terminals.
  • Maintain efficient Delivery department utilizing best practices and process improvement

Requirements:

As a Delivery Manager you must be pleasant, professional and possess the ability to function equally well in both a team environment and independently. You must also be highly detail oriented and focused with a flexible and adaptable nature. It is also important that you display excellent verbal and written communication, interpersonal, and active listening skills as well as the ability to interact effectively with both customer and coworkers.

Specific qualifications include:

  • 5+ years of current experience in transportation/fleet services, oil industry experience preferred
  • 2+ years management experience in performance management, hiring, training and coaching
  • Working knowledge of current DOT regulations and experience guiding drivers with DOT compliance/regulations
  • Possess a general knowledge of business processes such as profit, profit margins, accounting and other related principles
  • Exceptional organizational and customer service skills
  • Strong analytical and communications skills
  • A valid Class A or B commercial driver's license with tank and hazardous material endorsements, preferred
  • Valid driver's license and ability to meet the company's motor vehicle policy

Benefits:

Your hard work and professional dedication will be rewarded with a competitive compensation and benefits package, including:

  • Medical coverage
  • Dental coverage
  • 401(k)
  • Plus more!

Build a rewarding career with an industry leader!

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We are proud to be an equal opportunity employer and are committed to a drug and alcohol-free workplace.

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