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Operations Control Center Jobs in New York (NOW HIRING)

Ag

Commercial Director

Bogota, NJ · On-site

Minimum 10-15 years sales experience in SaaS within LAC region and the Airline Flight Ops or Operations Control Centre (OCC) field * Recent experience of working with leading airlines within the ...

Georgia IT

FULL STACK ENGINEER

Jersey City, NJ · On-site

FULL STACK ENGINEER We are seeking a Senior AVEVA PI Administrator to support and enhance the PI Data Historian infrastructure for Electric and Gas Control Center operations. This role is responsible ...

New

KWI

Head of Finance and Operations

Melville, NY · Hybrid

... center of the business and requires someone who can balance precision, speed, and practical ... Financial Operations & Control * Own core finance operations including AP/AR, cash flow management ...

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Operations Control Center information

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$12

$23

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How much do operations control center jobs pay per hour?

As of Aug 8, 2026, the average hourly pay for operations control center in New York is $23.30, according to ZipRecruiter salary data. Most workers in this role earn between $18.41 and $26.54 per hour, depending on experience, location, and employer.

What is the difference between Operations Control Center vs Network Operations Center?

AspectOperations Control CenterNetwork Operations Center
Primary FocusOverall operational management and coordination across multiple departmentsMonitoring and managing network infrastructure and connectivity
Required CredentialsTypically includes certifications like PMP, ITIL, or relevant industry experienceCertifications such as CCNA, Network+ are common
Work EnvironmentControl rooms, command centers, or operations hubsNetwork operation centers with multiple screens and monitoring tools
Industry UsageUsed across transportation, utilities, manufacturing, and logisticsPrimarily in telecommunications, IT, and internet service providers

While both roles involve monitoring and managing operational activities, the Operations Control Center oversees broader organizational functions, whereas the Network Operations Center focuses specifically on network infrastructure and connectivity. Understanding these distinctions helps in choosing the right career path or job search focus.

What are the key skills and qualifications needed to thrive as an operations control center professional?

To thrive as an Operations Control Center professional, you need strong analytical abilities, attention to detail, and a background in operations management, often supported by relevant degrees or industry experience. Proficiency with monitoring software, incident management systems, and communication platforms is typically required, along with certifications like ITIL or industry-specific credentials. Excellent problem-solving, decision-making, and teamwork skills help you stay effective under pressure and coordinate responses efficiently. These skills are crucial for maintaining operational continuity, minimizing disruptions, and ensuring safety and compliance within critical environments.

What are some common challenges faced by professionals working in an operations control center, and how can they be addressed?

Professionals in an Operations Control Center often encounter challenges such as managing high-pressure situations, coordinating with multiple teams, and responding rapidly to unexpected incidents. Effective communication, staying organized, and leveraging real-time data monitoring tools are key to addressing these challenges. Additionally, ongoing training and clear protocols help ensure that team members can respond efficiently and maintain operational continuity. Building strong relationships with other departments also enhances collaboration and problem-solving.

What is an operations control center?

An Operations Control Center (OCC) is a centralized facility where personnel monitor, manage, and coordinate daily operations of a company or organization, often using specialized software and real-time data. It ensures operational efficiency, safety, and quick response to issues across various departments or systems.
What are popular job titles related to Operations Control Center jobs in New York? For Operations Control Center jobs in New York, the most frequently searched job titles are:
What job categories do people searching Operations Control Center jobs in New York look for? The top searched job categories for Operations Control Center jobs in New York are:
Operations Control Center jobs near you
Infographic showing various Operations Control Center job openings in New York as of August 2026, with employment types broken down into 85% Full Time, 12% Part Time, 1% Temporary, and 2% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $48,473 per year, or $23.3 per hour.

Security Operations Center Operator - Corporate Building

Allied Universal

Manhattan, NY • On-site

$22/hr

Full-time

Posted 9 days ago

Allied Universal rating

5.6

Company rating: 5.6 out of 10

Based on 2,551 frontline employees who took The Breakroom Quiz

77th of 116 rated security

Job description

Overview
Company Overview:
Allied Universal®, North America's leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.
Job Description
Allied Universal Services is currently looking to hire a Security Operations Center officer for a Corporate Building located the in Midtown, Manhattan
  • Positions are: Full Time
  • Work Days Available: Saturday - Sunday
  • Work Shifts Available: Double Shifts 7am -11am
  • Must have 1 years of SOC Experience
  • Pay Available: Get paid - Before Pay day
  • Pay Rate: $22.00 / hour

Allied Universal® is hiring a Security Operations Center (SOC) Operator. The Security Operations Center (SOC) Operator is staffed twenty-four (24) hours per day, seven (7) days per week. The position monitors all security, communications and fire/life safety systems and is the liaison between all security departments. The Security Operations Center (SOC) Operator is directly responsible for the accurate documentation of routine and unusual events occurring on or near the facilities and maintains control of all equipment and keys in the Control Room. This position is responsible for competing task work orders for all maintenance needs reported.
ESSENTIAL JOB DUTIES AND RESPONSIBILITIES:
  • Monitor all security, communications, and fire/life safety systems within the designated region via the provided monitoring systems
  • Proactively monitor all surveillance cameras and CCTV remote viewer programs. Monitors and responds to all security/life safety system alarms
  • Answer and respond to events and situations received over regular and emergency phones and intercoms; speak clearly, give direction, and provide guidance to employees and security staff during emergencies
  • Serve as the liaison between all departments and the security department
  • Handle (without delay) complaints and unusual/critical event information to Shift Supervisor, Account Manager, and Security Director
  • Accurately document routine and unusual events occurring on or near the facilities (accomplished via shift reports, pass-downs logs, incident reports, incident reports logs, or other established methods)
  • Accurately maintain control of all equipment and keys in the Control Room. Accurately logs all equipment and keys signed out and returned by security, parking, and shuttle bus staff
  • Complete "task work orders" for all reported maintenance needs
  • Inform (without delay) the Shift Supervisor / Account Manager of any missing, damaged, or inoperative equipment or communications, alarm, CCTV, or other systems
  • Control and monitor the two-way communication systems
  • Make emergency notifications as necessary pursuant to site Post Orders
  • Make productivity and cost reduction recommendations to management
  • Make recommendations for physical security surveys and post orders

BASIC QUALIFICATIONS:
  • Must possess a high school diploma or equivalent
  • Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
  • Must possess one or more of the following:
    • Service in Military Occupational Specialty related to law enforcement, security (such as Military Police, Elite Military Forces, combat arms) or any support role in a Combat Zone
    • Graduate of a Certified Public Safety Academy (military or civilian) in the law enforcement, adult corrections, or firefighter field
    • Bachelor's degree in protective services, business, or related field
    • A minimum of 8 or more years of active service in any military branch
    • Associate's degree (or 60 credits) or higher in criminal justice with current or prior active military service
    • 2 years of work experience in public sector dispatch or emergency operations center
    • 2 years of verifiable data center security experience
    • 3 years of verifiable private/corporate security experience

Knowledge and Skills Required:
  • Advanced computer skills and proficiency; proficiency with Microsoft Office and/or Google Applications
  • Ability to work in a team environment; teamwork
  • Ability to multi-task, discern patterns in detail

Licensed by the New York State Department of State
Closing
Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com
If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.
Requisition ID
2026-1645339

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About Allied Universal

Sourced by ZipRecruiter

Allied Universal® is a leading security and facility services company. We provide proactive security services and cutting-edge smart technology to deliver evolving, tailored solutions that allow our clients to focus on their core business. Our excellence starts with our local leadership and local presence. Operating in more than 90 countries, our global workforce of approximately 800,000 people. Employees help to deliver our promise globally and locally: keeping people safe so our customers and communities can thrive. As we build the world's best services company, we continue to expand our footprint and infrastructure on a global and local level. In North America, we operate our business under the existing Allied Universal brand, and our international business operates under the G4S brand.

Industry

Investigation and physical security services, chemical manufacturing and real estate

Company size

10,000+ Employees

Headquarters location

Santa Ana, CA, US

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