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Operations Assistant Jobs in Northampton, MA (NOW HIRING)

Jacob's Pillow Dance

Operations Assistant

MA · On-site

$17 - $20/hr

Operations Assistant STATUS: Seasonal LOCATION: Becket, MA REPORTS TO: Operations Supervisor DEPARTMENT: Production SUPERVISES: - WORKS WITH: Facilities, Safety and Security; Events; Community ...

Robert Half

Banking Assistant

Ludlow, MA · On-site

$18 - $19/hr

This role is ideal for someone who understands daily banking operations, delivers excellent member ... The Banking Assistant will support branch operations, assist customers with routine banking needs ...

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All JobsOperations JobsOperations Assistant JobsOperations Assistant Jobs in Northampton, MA

Operations Assistant information

See Northampton, MA salary details

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$19

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How much do operations assistant jobs pay per hour?

As of Jul 30, 2026, the average hourly pay for operations assistant in Northampton, MA is $19.74, according to ZipRecruiter salary data. Most workers in this role earn between $15.34 and $22.26 per hour, depending on experience, location, and employer.

What is the role of an operations assistant?

An operations assistant supports daily business functions by coordinating administrative tasks, managing schedules, and assisting with process improvements. They often use tools like spreadsheets and communication platforms to ensure smooth operations and may handle inventory, customer service, or data entry tasks.

What are Operations Assistants?

Operations Assistants are administrative professionals who support the daily functions of a company’s operations. They handle various tasks such as scheduling, data entry, maintaining records, and communicating with other departments to ensure smooth workflow. Their role is crucial in helping the organization run efficiently by assisting managers and other staff with administrative and logistical tasks. Operations Assistants often work in a variety of industries and may take on additional responsibilities depending on the needs of their employer.

What is the salary of an operations assistant?

The average salary for an operations assistant typically ranges from $30,000 to $50,000 per year, depending on experience, location, and industry. Entry-level positions may start lower, while experienced assistants or those in specialized fields can earn higher wages. Benefits and work environment also vary by employer.

What is the difference between Operations Assistant vs Administrative Assistant?

AspectOperations AssistantAdministrative Assistant
Required CredentialsHigh school diploma; some roles may prefer certifications in office managementHigh school diploma; often requires proficiency in office software
Work EnvironmentCorporate offices, warehouses, or production facilitiesOffice settings, reception areas
Employer & Industry UsageManufacturing, logistics, retail, corporateCorporate, government, nonprofit, small businesses
Common Search & ComparisonOperations Assistant vs Administrative Assistant

The main difference is that Operations Assistants focus on supporting daily operational functions, logistics, and process improvements, often in more technical or production environments. Administrative Assistants primarily handle clerical tasks, scheduling, and office management. Both roles require organizational skills and basic office credentials, but Operations Assistants tend to work more closely with operational teams and processes.

What are the key skills and qualifications needed to thrive as an Operations Assistant, and why are they important?

To excel as an Operations Assistant, you typically need strong organizational skills, attention to detail, and a foundational understanding of business administration, often supported by an associate's or bachelor's degree. Familiarity with office software like Microsoft Office Suite, project management tools, and basic database systems is commonly required. Excellent communication, time management, and problem-solving abilities help individuals stand out in this role. These skills ensure efficient support for daily operations, smooth workflow, and effective coordination across teams.

What does an operations assistant do?

An operations assistant supports daily business functions by coordinating administrative tasks, managing schedules, and ensuring smooth workflow. They often handle communication, data entry, and basic problem-solving, using tools like spreadsheets and office software to improve efficiency.

What Is an Operations Assistant?

An operations assistant takes care of a variety of administrative and clerical responsibilities for an organization. Their purpose is to help ensure the business runs smoothly by resolving customer complaints, training employees, and assisting management. As an operations assistant, you can work in a wide variety of industries, and your specific duties vary depending upon the job field. This career requires industry-specific work experience, as well as strong interpersonal skills. Some medical employers require additional qualifications, such as an associate degree in a related field.

How much do operations assistants make in the US?

Operations assistants in the US typically earn a median annual salary of around $35,000 to $45,000, depending on experience, location, and industry. Entry-level positions may start lower, while experienced assistants or those in specialized fields can earn higher wages. Many roles require strong organizational and communication skills, with some employers offering benefits and opportunities for advancement.

What are some common challenges Operations Assistants face, and how can they effectively manage them?

Operations Assistants often juggle multiple tasks simultaneously, such as coordinating schedules, processing documentation, and supporting various departments. One common challenge is managing shifting priorities while maintaining attention to detail. To succeed, it's important to develop strong organizational skills, use digital tools to track tasks, and communicate proactively with team members. Regular check-ins with supervisors and colleagues can also help ensure alignment and prevent bottlenecks.
More about Operations Assistant jobs
What are the most commonly searched types of Operations jobs in Northampton, MA? The most popular types of Operations jobs in Northampton, MA are:
What cities near Northampton, MA are hiring for Operations Assistant jobs? Cities near Northampton, MA with the most Operations Assistant job openings:
Operations Assistant jobs near you
Infographic showing various Operations Assistant job openings in Northampton, MA as of July 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $41,060 per year, or $19.7 per hour.

Operations Assistant

Jacob's Pillow Dance

MA • On-site

$17 - $20/hr

Full-time

Re-posted 11 days ago

Job description

TITLE: Operations Assistant
STATUS: Seasonal
LOCATION: Becket, MA
REPORTS TO: Operations Supervisor
DEPARTMENT: Production
SUPERVISES: -
WORKS WITH: Facilities, Safety and Security; Events; Community Engagement; Marketing and Patron Services
START: June 16, 2026
END: August 30, 2026
COMPENSATION: $17.00-20.00/hr; Time and a half after 48 hours
SCHEDULE: June-September: 6 day work week
BENEFITS: Meals, free access to classes, performances, talks.
The Operation Assistants' primary responsibility is to provide courteous, reliable, and efficient customer service as parking lot attendants and golf cart drivers. They monitor and maintain a clean and safe parking lot and provide transportation from the parking area to locations across campus. They also assist the Operations Supervisor in providing campus-wide support for event setup and logistics including tent and studio maintenance and cleaning, setting up tables and chairs, as well as assisting with weather plan activation. Depending on schedule and need Operations Technicians will assist the Production Department during Weather Plan activation as well as during work calls on the campus' stages.
RESPONSIBILITIES
  • Greet and provide courteous service to all Patrons.
  • Direct motorists to parking areas or parking spaces using hand signals or flashlights as necessary.
  • Drive patrons in golf carts to various locations taking special care to provide a safe and positive trip.
  • Assist with locating vehicles or providing patrons with instructions for locating vehicles.
  • Assist in the set-up, take-down, cleaning, and maintenance of tents and dance studios for events and activities.
  • Participate in the activation of Weather Plans for the Henry J. Leir Stage as well as other locations on campus.
  • Assist the Production Department staff in work calls at the Ted Shawn Theatre, Doris Duke Theatre, and Henry J. Lear Stage.
  • Assist the Evening Shift Manager in Facilities-related tasks as needed cleaning restrooms and outdoor gathering areas.

REQUIRED QUALIFICATIONS
  • Willingness to work with the public.
  • Ability to work independently and on a team.
  • Strong attention to detail.
  • Willingness to be helpful and adjust priorities at a moment's notice.
  • Ability to work flexible shift hours (days, evenings, weekends, and holidays).

PREFERRED QUALIFICATION
  • Excellent customer service skills.
  • Exceptional communication skills and the ability to convey information effectively.
  • Outgoing and enthusiastic personality.
  • Experience working in the performing arts industry.
  • Basic knowledge of theatrical production.

SKILLS & QUALITIES
  • Active commitment to continuous learning as well as Inclusion, Diversity, Equity, and Accessibility.
  • Ability to work proactively, kindly, creatively, flexibly, and collaboratively.

WORKING CONDITIONS & PHYSICAL DEMANDS
  • Working in wooded areas with exposure to native wildlife including, but not limited to, rodents, ticks, and mosquitos.
  • Working outdoors in all weather conditions including inclement weather.
  • Working 6-day work weeks including early mornings, late evenings, and weekends during Festival weeks and non-Festival programming.
  • Moving equipment up to 50 lbs alone or with assistance.
  • Moving through and between multiple locations throughout the entire campus.
  • Remaining in a stationary position for extended periods of time.
  • Working at heights above 6 feet and up to 30 feet.
  • Ascending and descending straight and step ladders.
  • Operating push around or drivable person lifts including at heights.
  • Working in show conditions with theatrical and atmospheric elements including but not limited to: fog, haze, strobes, dim lights, and loud sounds.

APPLICATION PROCESS
*We believe that no one meets 100% of the listed qualifications. We are less concerned about whether you've done everything on a laundry list of specific things and more interested in cultivating a pool of candidates who want to join a connected, mission-driven, hard-working team driven by creativity, curiosity, inclusion, integrity, flexibility, and partnership.
HIRING PROCESS
  1. Apply: Interested individuals are encouraged to send a cover letter, resume, and references by submitting an application using the "Apply" buttons below. Video and/or audio applications are welcome (though not required) in addition to written expressions of interest.
  2. Interview: Pre-Screen on Zoom, 1-2 interviews with Hiring Manager and other JP staff on Zoom.
  3. Supplemental Materials: A writing sample, spreadsheet example, or other relevant materials may be requested from candidates should they be a top candidate.

If you need accommodations to make this application process happen, please connect with us at hr@jacobspillow.org.. We will work to support you through the application process via email, phone call, and/or video chat.

Apply