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Operations Assistant Jobs in Ludlow, MA (NOW HIRING)

Life Time

Facility Operations Team Member

Westfield, MA · On-site

Position Summary As a Facility Ops Team Member, you will ensure the cleanliness of the facility while offering great customer service. The club space must be clean, stocked with supplies and meetLife ...

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How much do operations assistant jobs pay per hour?

As of Aug 31, 2026, the average hourly pay for operations assistant in Ludlow, MA is $20.81, according to ZipRecruiter salary data. Most workers in this role earn between $16.15 and $23.46 per hour, depending on experience, location, and employer.

What is an operations assistant?

An operations assistant takes care of a variety of administrative and clerical responsibilities for an organization. Their purpose is to help ensure the business runs smoothly by resolving customer complaints, training employees, and assisting management. As an operations assistant, you can work in a wide variety of industries, and your specific duties vary depending upon the job field. This career requires industry-specific work experience, as well as strong interpersonal skills. Some medical employers require additional qualifications, such as an associate degree in a related field.

What are the key skills and qualifications needed to thrive as an operations assistant, and why are they important?

To excel as an Operations Assistant, you typically need strong organizational skills, attention to detail, and a foundational understanding of business administration, often supported by an associate's or bachelor's degree. Familiarity with office software like Microsoft Office Suite, project management tools, and basic database systems is commonly required. Excellent communication, time management, and problem-solving abilities help individuals stand out in this role. These skills ensure efficient support for daily operations, smooth workflow, and effective coordination across teams.

What are some common challenges operations assistants face, and how can they effectively manage them?

Operations Assistants often juggle multiple tasks simultaneously, such as coordinating schedules, processing documentation, and supporting various departments. One common challenge is managing shifting priorities while maintaining attention to detail. To succeed, it's important to develop strong organizational skills, use digital tools to track tasks, and communicate proactively with team members. Regular check-ins with supervisors and colleagues can also help ensure alignment and prevent bottlenecks.

What is the difference between Operations Assistant vs Administrative Assistant?

AspectOperations AssistantAdministrative Assistant
Required CredentialsHigh school diploma; some roles may prefer certifications in office managementHigh school diploma; often requires proficiency in office software
Work EnvironmentCorporate offices, warehouses, or production facilitiesOffice settings, reception areas
Employer & Industry UsageManufacturing, logistics, retail, corporateCorporate, government, nonprofit, small businesses
Common Search & ComparisonOperations Assistant vs Administrative Assistant

The main difference is that Operations Assistants focus on supporting daily operational functions, logistics, and process improvements, often in more technical or production environments. Administrative Assistants primarily handle clerical tasks, scheduling, and office management. Both roles require organizational skills and basic office credentials, but Operations Assistants tend to work more closely with operational teams and processes.

Is operations assistant a high paying job?

The operations assistant role typically offers a moderate salary that varies by industry, location, and experience level. It is generally considered an entry- to mid-level position, with higher pay potential for those with specialized skills or certifications in areas like logistics or project management.

What does an operations assistant get paid?

The average salary for an operations assistant typically ranges from $30,000 to $50,000 per year, depending on experience, location, and industry. Entry-level positions may start lower, while experienced assistants or those in specialized fields can earn higher wages. Compensation often includes benefits such as health insurance and paid time off.
More about Operations Assistant jobs

What are the most commonly searched types of Operations jobs in Ludlow, MA?

The most popular types of Operations jobs in Ludlow, MA are:

What cities near Ludlow, MA are hiring for Operations Assistant jobs?

Cities near Ludlow, MA with the most Operations Assistant job openings:

Operations Assistant jobs near you
Infographic showing various Operations Assistant job openings in Ludlow, MA as of August 2026, with employment types broken down into 85% Full Time, 14% Part Time, and 1% Contract. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution, with an average salary of $43,278 per year, or $20.8 per hour.

Operations Assistant, Admissions

Springfield, MA • On-site

WESTERN NEW ENGLAND UNIVERSITY
Colleges, Universities, and Professional Schools • 501 - 1,000 employees

7.9

Company rating: 7.9 out of 10

Based on 7 frontline employees who took The Breakroom Quiz

211th of 627 rated colleges and universities

Good employer

Paid breaks

Respectful managers

Learn more about WESTERN NEW ENGLAND UNIVERSITYexternal

$17.60 - $20.60/hr

Full-time

Posted 17 days ago

Job description

PURPOSE OF THIS POSITION:
The purpose of this position is to provide administrative support to the Office of Admissions. The primary responsibilities include establishing and maintaining data in the customer relationship management (CRM) computer system used by the Office of Admissions, maintaining electronic and/or paper files for prospective students, processing mail and materials received by and sent from the Office of Admissions, and assisting with projects as assigned. The position also includes responsibility to provide coverage for the Office of Admissions receptionist and the University switchboard operator, as assigned.

DISTINGUISHING CHARACTERISTICS:
It is essential that the individual have demonstrate a strong attention to detail and accuracy and be willing to assist with and share responsibility for tasks and projects across the Operations team support staff.  It is also essential that the individual be able to work with data and information in a confidential manner.

ESSENTIAL DUTIES:
Please list in order of importance, with the first duty being the most important.

  1. Develop and maintain proficiency in the Office of Admissions system. Develop proficiency in other systems used by the Office of Admissions, such as the student information system, as applicable for assigned projects.
  2. Enter prospective student data into the system in an accurate and timely manner. This includes, but is not limited to, entry of inquiries, applicant data and applicant materials, and processing deposits.
  3. Maintain student data in the system based upon documentation or information received for students’ records or based upon projects assigned.
  4. Process student applications. Enter relevant information into the system, prepare necessary paper and / or electronic files for the student, and route to appropriate individual(s) as necessary based upon status of the student file.
  5. Process supporting materials related to prospective student inquiries and applications.
  6. Run basic reports and perform searches within the system.
  7. Prepare and / or assist with preparation of various daily, weekly, monthly, and ad hoc reporting.
  8. Process incoming mail for the Office of Admissions, including routing of mail to appropriate individuals within the office.
  9. Process outgoing direct mail including generating mail labels and mailing list files, providing files and direct mail pieces to the mailroom, and addressing direct mail pieces.
  10. Process payments for application fees and deposits and route to the appropriate individual(s).  Effectively utilize systems needed to identify and process electronic payments.
  11. Accurately and effectively perform various projects as assigned.
  12. Share responsibility for providing Saturday morning front office coverage on a rotational basis (which is a shared responsibility of the Operational team support staff members, based upon specific job responsibilities).
  13. Serve as a backup, as needed, for the Office of Admissions receptionist and the University switchboard operator.  Answer phones, schedule appointments, greet visitors, answer questions, take messages, and direct calls to the appropriate individual.

REQUIRED KNOWLEDGE, SKILL AND ABILITIES: 

  1. Strong attention to detail and accuracy; Ability to accurately proofread data entered into system and electronic / paper documents
  2. Previous experience working with Microsoft Office software (primarily Microsoft Outlook, Microsoft Word, and Microsoft Excel)
  3. Desire and aptitude to develop strong working knowledge of the Office of Admissions system and supporting administrative systems
  4. Desire and aptitude to develop working knowledge of enrollment management concepts and practices
  5. Ability and willingness to learn and perform all essential job functions, including utilization of various computer applications, within a reasonable period of time of being introduced to the function
  6. Ability to work within a team that requires cross-training of functions and shared responsibility for projects and tasks
  7. Ability to work with visitors in a manner that makes them feel welcomed and comfortable; strong customer service skills
  8. Ability to work in a professional and cooperative manner with co-workers, colleagues, supervisors, and University guests and visitors
  9. Ability to work efficiently, effectively, and meet deadlines
  10. Ability to work with personal data in a confidential manner

ERGONOMIC REQUIREMENTS: 

Ability to sit and work on a computer for extended periods of time


HOURS:
Standard University hours – 8:30 am to 4:30 pm, Monday through Friday.  May require evening and weekend hours.


QUALIFICATION STANDARDS:

High School Diploma required; Bachelor’s degree preferred


Western New England University is committed to enhancing diversity, equity, inclusion and belonging by acknowledging and embracing diversity of thought, opinion, and approach with colleagues regardless of background, culture, and organizational level.  WNE encourages diversity in our job applicants to ensure the best culture and work outcomes.

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