Operations Assistant Intern Jobs in Santa Rosa, CA

Pacific Hospitality Group provides a unique value proposition to investors and team members through our owner/operator approach. We are a family focused company committed to long term holds that enable us to grow our business and our team members. Our vision is to enrich people's lives by offering memorable experiences, giving back to our communities and honoring God in all that we do. We are focused on long-term value creation and sustainable growth.

Our Guiding Principles:

Integrity, Compliance, Value Creation, Principled Entrepreneurship, Customer Focus, Knowledge, Change, Humility, Respect, & Fulfillment

The hourly range for this opportunity is $23-25/hr.

Position Summary

The Napa Institute is seeking a highly organized, enthusiastic, and mission-driven Summer Intern to support the Events team during preparation for the Napa Institute Summer Conference and other key organizational events.

This internship offers hands-on experience in event planning, hospitality, logistics, guest experience, and conference operations within a faith-based nonprofit environment. The Summer Intern will assist the Events Manager and Napa Institute team with event coordination, administrative projects, attendee communications, vendor support, and onsite conference execution.

This is an exciting opportunity for someone interested in hospitality, event management, nonprofit operations, communications, or ministry work who thrives in a collaborative and fast-paced environment.

Work Environment

• This position is based in the Napa Institute's Irvine, California office.
• Travel to Napa Institute events, including the Summer Conference, may be required.
• Flexibility for occasional evening or weekend hours during major events or conference preparation periods.

Key Responsibilities

Conference & Event Support

• Assist with planning and preparation for the Napa Institute Summer Conference and additional events.
• Support event logistics including registration materials, guest lists, seating charts, welcome packets, signage, and attendee communications.
• Help coordinate schedules, speaker logistics, transportation details, and hospitality arrangements.
• Assist with event setup, breakdown, and onsite execution during conferences and special events.
• Administrative Support
• Provide administrative assistance to the Events Manager and Napa Institute team.
• Maintain organized event documents, spreadsheets, and tracking systems.
• Assist with data entry, RSVP management, and attendee follow-up communications.
• Support vendor coordination and inventory management for event materials.
• Guest Experience & Hospitality
• Help create a welcoming and professional experience for conference attendees, speakers, clergy, and guests.
• Assist with registration check-in and guest services during events.
• Support communication efforts to ensure attendees receive timely and accurate information.
• Team Collaboration
• Work collaboratively with Napa Institute staff, volunteers, interns, and external partners.
• Assist with special projects and operational needs as assigned.
• Contribute positively to a mission-driven team environment focused on excellence and hospitality.

What You Will Bring

• Interest in event planning, hospitality, nonprofit management, ministry, communications, or related fields.
• Strong organizational skills and attention to detail.
• Positive attitude and willingness to learn in a fast-paced environment.
• Excellent verbal and written communication skills.
• Ability to multitask and prioritize effectively.
• Professionalism and strong interpersonal skills.
• Ability to work collaboratively with team members, volunteers, and guests.
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook) preferred.
• Alignment with and respect for the mission and values of the Napa Institute.

Preferred Qualifications

• Current college student or recent graduate preferred.
• Previous internship, volunteer, hospitality, or event experience is a plus.
• Passion for faith-based events, hospitality, and mission-driven work.

We provide equal employment opportunities to all employees and applicants for employment and prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity, or expression, or any other characteristic protected by federal, state, or local laws.

This policy applies to all terms and conditions of employment including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.