The Operations Compliance Administrator supports daily business operations by ensuring company processes, documentation, and procedures remain compliant with internal policies, industry standards, and regulatory requirements. This role is responsible for administrative oversight, compliance tracking, operational coordination, and supporting leadership with critical company functions.
The ideal candidate is organized, detail-oriented, proactive, and capable of managing multiple administrative and compliance-related responsibilities in a fast-paced environment.
Key Responsibilities
Compliance Administration
- Maintain compliance records, reports, certifications, and company documentation
- Monitor operational processes to ensure adherence to company policies and regulatory requirements
- Assist with audits, inspections, and compliance reviews
- Track licenses, insurance documents, permits, and renewal deadlines
- Prepare compliance reports and documentation for leadership and external agencies
- Help identify compliance risks and support corrective actions
Operations Support
- Support day-to-day operational and administrative functions
- Coordinate communication between departments, vendors, customers, and leadership
- Maintain operational files, contracts, and company records
- Assist with process improvements and workflow organization
- Monitor project deadlines, operational tasks, and follow-up items
- Ensure accuracy and organization of company documentation and databases
Administrative Responsibilities
- Provide administrative support to management and operations teams
- Prepare correspondence, reports, spreadsheets, and presentations
- Schedule meetings, coordinate calendars, and organize company communications
- Assist with vendor management, invoicing, and office administration
- Handle confidential company and customer information professionally
Customer & Business Coordination
- Serve as a point of contact for operational and compliance-related inquiries
- Support customer service and issue resolution efforts
- Coordinate insurance, vendor, or client documentation requirements
- Maintain professional relationships with external partners and agencies
Qualifications
- Associate or bachelor's degree preferred
- 2-5 years of administrative, operations, or compliance experience
- Strong organizational and multitasking abilities
- Excellent written and verbal communication skills
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint)
- Strong attention to detail and accuracy
- Ability to maintain confidentiality and meet deadlines
Preferred Skills
- Experience in operations, compliance, insurance, or office administration
- Knowledge of regulatory processes and business procedures
- Familiarity with CRM systems, reporting tools, or compliance software
- Strong problem-solving and analytical skills
- Ability to work independently and collaboratively
Work Environment
- Full-time position
- Office or hybrid work setting
- Frequent interaction with management, customers, vendors, and operational teams