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Operations Analytics Manager Jobs in Austin, TX (NOW HIRING)

Amat

Trade Operations Program and Data Manager

Austin, TX · On-site +1

$120K - $165K/yr

This role manages trade analytics resources and partners cross-functionally to ensure trade operations are data-driven, automated where possible, audit-ready, and aligned to compliance and business ...

Deloitte

M&A Data Analytics Manager

Austin, TX

You will work as part of cross-functional teams providing financial, accounting, operational and commercial due diligence, bringing your skills to the M&A deal to manage and analyze the data in ...

CLEAResult

Operations Analyst

Austin, TX

Operations support staff roles often encompass multiple areas including data management, metrics ... Manage program data and conduct complex analysis * Perform data entry, gather and track program ...

CLEAResult

Operations Analyst

Austin, TX · On-site

Operations support staff roles often encompass multiple areas including data management, metrics ... Manage program data and conduct complex analysis * Perform data entry, gather and track program ...

eBay, Inc.

Strategy & Operations Lead

Austin, TX · On-site

Partner with the Global Analytics leadership team to manage the organization's operating rhythm, including planning cycles, leadership meetings, business reviews, all-hands, and offsites * Create ...

JS Consulting

Financial Operations Analyst

Austin, TX · On-site

Job Title- Financial Operations Analyst Project Location - onsite 3 days a week in Austin, TX ... Prepare reports and presentations for management review. * Support audit activities and ensure ...

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All JobsOperations Analytics JobsOperations Analytics Manager JobsOperations Analytics Manager Jobs in Austin, TX

Operations Analytics Manager information

See Austin, TX salary details

$30.7K

$62.9K

$117.5K

How much do operations analytics manager jobs pay per year?

As of Aug 23, 2026, the average yearly pay for operations analytics manager in Austin, TX is $62,898.00, according to ZipRecruiter salary data. Most workers in this role earn between $40,600.00 and $76,800.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an operations analytics manager?

To thrive as an Operations Analytics Manager, you need strong analytical skills, business acumen, and experience with data modeling, often supported by a degree in business, statistics, or a related field. Familiarity with analytics platforms like SQL, Tableau, Python, and experience in ERP or CRM systems is typically required. Exceptional problem-solving, communication, and leadership skills help you translate data insights into actionable strategies and lead cross-functional teams. These skills are vital to drive data-informed decision-making and optimize operational efficiency within an organization.

How does an operations analytics manager typically collaborate with cross-functional teams in a company?

Operations Analytics Managers frequently work with departments such as finance, supply chain, IT, and customer service to identify inefficiencies and recommend data-driven improvements. They act as a bridge between technical analysts and business stakeholders, translating analytical findings into actionable strategies. Regular meetings, project updates, and collaborative workshops are common, ensuring alignment on objectives and progress. This role requires strong communication skills and the ability to tailor complex data insights to diverse audiences.

What is the difference between Operations Analytics Manager vs Data Analyst?

AspectOperations Analytics ManagerData Analyst
Required CredentialsBachelor's or Master’s in Business, Analytics, or related field; often prefers experience in operationsBachelor's in Statistics, Mathematics, or related field; certifications like SQL or Tableau are common
Work EnvironmentLeads teams in operational settings, collaborates with management, focuses on process improvementAnalyzes data sets, creates reports, supports decision-making across departments
Employer & Industry UsageUsed in logistics, manufacturing, retail, and supply chain companiesCommon across finance, marketing, healthcare, and tech industries

The Operations Analytics Manager focuses on leading teams to optimize operational processes using analytics, while Data Analysts primarily interpret data to support decision-making. Both roles require strong analytical skills, but the manager role involves leadership and strategic planning in operational contexts.

What does an operations analytics manager do?

An operations analytics manager analyzes data related to business operations to improve efficiency, reduce costs, and optimize processes. They use tools like Excel, SQL, and data visualization software to identify trends and support decision-making, often overseeing teams and collaborating with other departments.

What cities near Austin, TX are hiring for Operations Analytics Manager jobs?

Cities near Austin, TX with the most Operations Analytics Manager job openings:

Operations Analytics Manager jobs near you
Infographic showing various Operations Analytics Manager job openings in Austin, TX as of August 2026, with employment types broken down into 1% As Needed, 83% Full Time, 11% Part Time, 1% Temporary, 3% Contract, and 1% Nights. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $62,898 per year, or $30.2 per hour.

Member Operations Analytics

Base Power Company

Austin, TX • On-site

Full-time

Re-posted 15 days ago

Job description

About Base
Base is America's next-generation power company. We're rebuilding the foundation of modern civilization-electricity-by deploying a vast network of distributed batteries that is transforming today's fragile, centralized grid into a resilient and abundant system. We are engineers, operators, and creatives solving some of the most complex, interdisciplinary challenges of our time.
About the Role
Our members count on us to be there when they need help. Your job is to make sure we always are. That means knowing when contact volume is about to spike, where queue performance is slipping, why handle times are climbing, what members are reaching out about, and what it will take to staff the team six months from now. You'll own SLA tracking and reporting, volume forecasting, headcount planning, the analytics infrastructure, and the tooling that keeps Member Experience running efficiently.
You'll turn raw support data into actionable decisions, forecast problems before they happen, make real time optimizations, and hold the operation accountable to the metrics that actually matter to members.
If you love digging into data, building systems that scale, owning the systems your team depends on, and being the person a team actually relies on to make better decisions - this role is for you.
What You'll Do
  • Own SLA and response time performance across all support channels-track it daily, implement real-time changes when it's at risk, and diagnose root causes when targets are missed.
  • Build and maintain workforce models: forecast inbound volume, predict staffing needs, flag capacity gaps, and own shift structure and scheduling.
  • Design and maintain the full operational reporting suite-queue health, agent productivity, handle time, first contact resolution, backlog aging-and build dashboards that give leads and leadership real-time visibility.
  • Analyze contact drivers, escalation patterns, and handle time trends to surface root causes and drive efficiency improvements upstream with Product and Ops.
  • Partner with engineering on the tool stack-administer support platforms, evaluate new tooling, and make the case for changes when a gap is hurting FCR or resolution time.

What You'll Bring
  • 4-8+ years in data analytics, data science, workforce management, or operations for a frontline, queue-based team.
  • Strong analytical proficiency-SQL, BI tools, and the ability to build your own models, dashboards, and forecasts from scratch.
  • Workforce management fundamentals: staffing models, shrinkage, volume forecasting across channels.
  • Experience owning and administering support platforms-you understand how the data inside them works and have shaped how the tools are used, not just used them yourself.
  • Ability to translate complex analysis into clear recommendations a non-analyst can act on and a leader can decide from.
  • Comfort operating where infrastructure is still being built-you create the systems, not just consume them.

About the Team
The Member Experience team is the face of Base to our members-and the voice of our members back to Base. We're deeply customer-obsessed and uniquely cross-functional, with a strong understanding of what every team does and how it all connects. By seeing firsthand what's working well and what should be improved, we surface insights that help inform what the business builds and prioritizes next. Every day brings a new challenge, balancing high ownership and accountability with constant collaboration and support from the team.
Please note: Base is a startup, which means priorities shift and evolve quickly. Your role may expand or change based on the needs of the business at any given time, so the responsibilities listed may not be exhaustive.
Our Values
  • First Principles Thinking: Question assumptions. Principles > rules.
  • Operate at Base Pace: Focus on what matters, act quickly, and learn by doing.
  • Give & Get Feedback: Be direct, be humble, and maintain a growth mindset.
  • Everyone's an Owner: Follow through on commitments and own results.
  • Strong Opinions, Loosely Held: Drive clarity and make calls with imperfect information.
  • Committed to the Mission: Rebuilding the grid is a big challenge. We work hard because we care deeply about the impact we're creating. We work in-person. It's not a 9-to-5. We are all-in.
  • Fun & Optimism Coexist with Grit: Collaboration and celebration coincide with the intensity of building real things.
Do the best work of your life at Base.

Apply