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Operations Analyst Operations Jobs in Massachusetts

Epitec

Operations Analyst

Quincy, MA · On-site

Job #105443 Operations Manager & Analyst Location: Hybrid 1 day a week - 1 ENTERPRISE DR Quincy Massachusetts 02171 United States Client is currently seeking an exceptional individual to join the ...

Boston Trust Walden Inc.

Operations Analyst

Boston, MA · On-site

$80 - $100/hr

InvestmentOperations Analyst The Investment Operations Analyst is a key contributor to the organization's investment and custodial operations, supporting functions such as reconciliation, investment ...

Analogdevices

Lead Operations Analyst

Wilmington, MA · On-site

As the Lead Operations Analyst, you will partner closely with Engineering, Finance, HR, and business leadership to deliver insights that shape organizational growth, resource investments, and hiring ...

Vestmark, Inc.

Operations Analyst

Wakefield, MA · Hybrid

As an Analyst you will be responsible for supporting various managed account business operations services, across multiple clients, including but not limited to Reconciliations, Account ...

Analog Devices

Lead Operations Analyst

Wilmington, MA · On-site

As the Lead Operations Analyst, you will partner closely with Engineering, Finance, HR, and business leadership to deliver insights that shape organizational growth, resource investments, and hiring ...

Vestmark, Inc.

Operations Analyst

Wakefield, MA · On-site +1

$70K - $85K/yr

As an Analyst you will be responsible for supporting various managed account business operations services, across multiple clients, including but not limited to Reconciliations, Account ...

Whoop

Wholesale Operations Analyst

Boston, MA · On-site

$90K - $140K/yr

As a Wholesale Operations Analyst, you will support operational excellence across WHOOP's wholesale and retail distribution network. You'll play a key role in managing order execution, retailer ...

IPG Photonics

Senior Operations Analyst

Oxford, MA · On-site

Senior Operations Analyst Role Summary The Senior Operations Analyst is a key individual contributor responsible for advanced planning, analytics, and decision support across IPG Photonics operations.

IPG Photonics

Senior Operations Analyst

Oxford, MA · On-site

Senior Operations Analyst Role Summary The Senior Operations Analyst is a key individual contributor responsible for advanced planning, analytics, and decision support across IPG Photonics operations.

IPG Photonics

Sr. Operations Analyst

Oxford, MA · On-site

$78K - $104K/yr

Senior Operations Analyst Role Summary: The Senior Operations Analyst is a key individual contributor responsible for advanced planning, analytics, and decision support across IPG Photonics ...

FocusKPI

Marketing Operations Analyst

Worcester, MA · On-site

As a Marketing Operations Analyst on the Marketing Operations & Technology team, you'll help share the client's marketing data strategy. This includes driving data governance and consistency across ...

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All JobsOperations Analyst Operations JobsOperations Analyst Operations Jobs in Massachusetts

Operations Analyst Operations information

What is the difference between Operations Analyst Operations vs Operations Analyst?

AspectOperations Analyst OperationsOperations Analyst
Required CredentialsBachelor's degree in business, finance, or related field; certifications like CAP or Six SigmaBachelor's degree in similar fields; certifications like CAP or Six Sigma
Work EnvironmentCorporate offices, data analysis, process improvement teamsCorporate offices, data analysis, process improvement teams
Employer & Industry UsageFinancial services, manufacturing, logistics, healthcareFinancial services, manufacturing, logistics, healthcare
Common Search & ComparisonOften compared for process optimization rolesSimilar roles focusing on operational efficiency

The comparison shows that Operations Analyst Operations and Operations Analyst share similar credentials, work environments, and industry usage. The main difference lies in the specific focus of Operations Analyst Operations on operational processes within larger operational teams, whereas Operations Analyst may have a broader scope in analyzing and improving various operational aspects.

How much do operations analysts get paid?

Operations analysts typically earn a median annual salary of around $65,000 to $75,000, depending on experience, location, and industry. Entry-level positions may start lower, while experienced analysts or those with specialized skills can earn over $90,000 annually.

Is an operations analyst entry level?

An operations analyst position can be entry level or require several years of experience, depending on the company and specific role. Entry-level roles typically require a bachelor's degree in business, finance, or a related field, along with strong analytical skills and proficiency with data tools like Excel or SQL.

Is operations analyst operations a high paying job?

Operations analyst roles are generally considered mid-level positions with salaries that vary based on industry, experience, and location. In many cases, they offer competitive pay, especially for those with strong analytical skills and proficiency in tools like Excel or SQL. Advancement opportunities can lead to higher salaries in management or specialized areas.

What does an operations analyst do?

An operations analyst evaluates and improves business processes to increase efficiency and reduce costs. They analyze data, develop reports, and recommend solutions using tools like Excel or specialized software, often working closely with other departments to optimize operations.

What are popular job titles related to Operations Analyst Operations jobs in Massachusetts?

For Operations Analyst Operations jobs in Massachusetts, the most frequently searched job titles are:

What job categories do people searching Operations Analyst Operations jobs in Massachusetts look for?

The top searched job categories for Operations Analyst Operations jobs in Massachusetts are:

What cities in Massachusetts are hiring for Operations Analyst Operations jobs?

Cities in Massachusetts with the most Operations Analyst Operations job openings:

Operations Analyst Operations jobs near you

Operations Analyst

Epitec

Quincy, MA • On-site

Contractor

Re-posted 12 days ago

Key responsibilities

  • Monitor systems for availability, capacity, and performance, investigate issues, and report findings.

  • Collaborate with technical and non-technical personnel to resolve open issues and update ticketing systems.

  • Support data updates, create reports using SQL and other database tools, and track project tasks to ensure timely delivery.

Job description

  • Location: Quincy, Massachusetts
  • Type: Contract
  • Job #105443

Operations Manager & Analyst
Location: Hybrid 1 day a week - 1 ENTERPRISE DR Quincy Massachusetts 02171 United States
Client is currently seeking an exceptional individual to join the Health Insurance Exchange team as an Operations Manager & Analyst . The Operations Manager & Analyst is a key member of the operations team, providing analytical solutions and recommendations to enhance operations processes and meet strategic objectives.
DETAILED STATEMENT OF DUTIES AND RESPONSIBILITIES
  • Proactively monitor systems for availability, capacity & performance and when necessary, investigate and analyze the problems/issues, assess criticality, and report out as required.
  • Ensure issues are identified, documented, communicated, and appropriately escalated to ensure timely resolution of each request.
  • Exercise responsibility and maintain acceptable levels of service performance in resolving issues, data collection, recording, reporting, and in maintaining controls over IT processes.
  • Collaborate with technical and non-technical personnel (Agency functional experts, vendors, PMO, architects, etc.) to resolve open issues on a timely basis and update status and maintenance in ticketing system.
  • Provide technical support for daily operations & oversee production and lower environment maintenance activities in close cooperation with our vendors.
  • Participate in the patch management process for servers, system, and software.
  • Support data updates and create both scheduled and ad-hoc reports using SQL and other DB tools including Quicksight.
  • Develop project plan/timeline estimation and identify key milestones for the operations team.
  • Monitor, track, and complete project tasks as required, ensuring outputs are timely, high quality, and tailored to stakeholder needs.
  • Develop and implement "best practice" methodologies to enhance operations efficiency.
  • Provide support associated with tracking, validation, and driving closure of PROD Batch Schedule exclusions, workarounds, defects, and data corrections.
  • Manage the Digital Certificate update process in close cooperation with our vendors.
  • Maintain the software inventory list including latest version and planned updates.
  • Design presentations at high levels, incorporate advanced features of PowerPoint, Excel, etc.
  • Adhere to all the Secretariat's, EOHHS IT's, and relevant Management policies, procedures, and standards.
  • Review release deliverables including System Architecture designs, test plans, configuration guide, O&M Transition plan, Implementation plan etc.
  • Provide periodic status updates to business and leadership about operational projects and tasks and keep the Project and tasks tracking systems updated.
  • Manage and coordinate patching and updates in all environments including Prod, staging, QA etc.
  • Identify risks and issues and create issue response and mitigation plans.
  • Work together with technical teams in triaging any production incidences.

QUALIFICATIONS: MINIMUM REQUIREMENTS
  • Minimum (4-6) years of analytical experience, preferably within operations.
  • Demonstrated ability to solve complex IT problems, monitor servers and generate reports.
  • Experience with State Government Health and Human Services (HHS) programs and State Insurance Exchanges is a plus (i.e.: The MA HIX/IES system is an eligibility and enrollment application operating as a modular integrated platform).
  • Ability to resolve problems as they arise and handle situations expeditiously.
  • Must be a self-starter, have a broad technical background of systems, software, and technology, p ossess both critical-thinking and analytical skills and must be able to multi-task.
  • Must be able to work well with others in an environment where deliverables are dependent on the output of others.
  • Proficiency with Microsoft 365 applications including SharePoint, OneDrive, Microsoft Teams, Outlook, Word, Excel, PowerPoint. Proficiency with MS Project and Visio a plus.
  • Experience supporting releases, patching and upgrades in production environment.
  • Familiarity with the following or similar tools and technologies Dynatrace, QuickSight, SQL, Linux scripting, AWS.
  • Experience creating reports using SQL and Toad or SQL Developer. Working knowledge of basic DB concepts.
  • Experience creating/interpreting architectural diagrams, ER diagrams and other technical documents.
  • Demonstrated experience with ticketing systems including Jira and ServiceNow.
  • General knowledge and experience with Developing and presenting status reports, trends, and metrics.
  • Ability to take notes and document all user interactions and steps taken.
  • Excellent communication skills with technical and non-technical staff.
  • Ability to develop and maintain effective relationships with management, vendors, end users and program team members.
  • Respond to ad hoc inquiries and requests for information from internal EOHHS, MassHealth and CCA stakeholders.

EDUCATION
  • Bachelor's Degree in Information Systems, Business Administration, or a closely related field

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