Santa Ana, CA · On-site
$62K - $90K/yr
You'll report to the Senior Manager, Operations Analytics and work onsite 3+ days a week from our Santa Ana, CA office. What You'll Do: * Embed yourself in our Operations teams to understand how they ...
Santa Ana, CA · On-site
$62K - $90K/yr
You'll report to the Senior Manager, Operations Analytics and work onsite 3+ days a week from our Santa Ana, CA office. What You'll Do: * Embed yourself in our Operations teams to understand how they ...
Santa Ana, CA · On-site
$62K - $90K/yr
You'll report to the Senior Manager, Operations Analytics and work onsite 3+ days a week from our Santa Ana, CA office. What You'll Do: * Embed yourself in our Operations teams to understand how they ...
Santa Ana, CA · On-site
$62K - $90K/yr
You'll report to the Senior Manager, Operations Analytics and work onsite 3+ days a week from our Santa Ana, CA office. What You'll Do: * Embed yourself in our Operations teams to understand how they ...
Newport Beach, CA · On-site
$34 - $36/hr
Prepare expense reports, reconcile receipts, and manage other administrative tasks efficiently ... Analyze data and summarize findings to the COO to support strategic decision-making. * Run daily ...
Quick apply
Newport Beach, CA · On-site
$34 - $36/hr
Prepare expense reports, reconcile receipts, and manage other administrative tasks efficiently ... Analyze data and summarize findings to the COO to support strategic decision-making. * Run daily ...
Huntington Beach, CA · On-site
$100K - $150K/yr
The Role Mach is seeking an Operations Analyst to serve as a deployable operator embedded within our engineering, manufacturing, and program management teams. Mach's advantage has been speed ...
New
Huntington Beach, CA · On-site
$100K - $150K/yr
The Role Mach is seeking an Operations Analyst to serve as a deployable operator embedded within our engineering, manufacturing, and program management teams. Mach's advantage has been speed ...
New
Fullerton, CA · On-site +1
$85K - $100K/yr
Working with a high degree of independence, the Business Operations Analyst exercises sound judgment, manages multiple priorities, and provides actionable recommendations that support organizational ...
Quick apply
Fullerton, CA · On-site +1
$85K - $100K/yr
Working with a high degree of independence, the Business Operations Analyst exercises sound judgment, manages multiple priorities, and provides actionable recommendations that support organizational ...
Westminster, CA · On-site +1
$85K - $100K/yr
Working with a high degree of independence, the Business Operations Analyst exercises sound judgment, manages multiple priorities, and provides actionable recommendations that support organizational ...
Quick apply
Westminster, CA · On-site +1
$85K - $100K/yr
Working with a high degree of independence, the Business Operations Analyst exercises sound judgment, manages multiple priorities, and provides actionable recommendations that support organizational ...
Orange, CA · On-site +1
$85K - $100K/yr
Working with a high degree of independence, the Business Operations Analyst exercises sound judgment, manages multiple priorities, and provides actionable recommendations that support organizational ...
Orange, CA · On-site +1
$85K - $100K/yr
Working with a high degree of independence, the Business Operations Analyst exercises sound judgment, manages multiple priorities, and provides actionable recommendations that support organizational ...
Fullerton, CA · On-site +1
$85K - $100K/yr
Working with a high degree of independence, the Business Operations Analyst exercises sound judgment, manages multiple priorities, and provides actionable recommendations that support organizational ...
Fullerton, CA · On-site +1
$85K - $100K/yr
Working with a high degree of independence, the Business Operations Analyst exercises sound judgment, manages multiple priorities, and provides actionable recommendations that support organizational ...
Downey, CA · On-site +1
$85K - $100K/yr
Working with a high degree of independence, the Business Operations Analyst exercises sound judgment, manages multiple priorities, and provides actionable recommendations that support organizational ...
Quick apply
Downey, CA · On-site +1
$85K - $100K/yr
Working with a high degree of independence, the Business Operations Analyst exercises sound judgment, manages multiple priorities, and provides actionable recommendations that support organizational ...
Garden Grove, CA · On-site +1
$85K - $100K/yr
Working with a high degree of independence, the Business Operations Analyst exercises sound judgment, manages multiple priorities, and provides actionable recommendations that support organizational ...
Quick apply
Garden Grove, CA · On-site +1
$85K - $100K/yr
Working with a high degree of independence, the Business Operations Analyst exercises sound judgment, manages multiple priorities, and provides actionable recommendations that support organizational ...
Downey, CA · On-site +1
$85K - $100K/yr
Working with a high degree of independence, the Business Operations Analyst exercises sound judgment, manages multiple priorities, and provides actionable recommendations that support organizational ...
Downey, CA · On-site +1
$85K - $100K/yr
Working with a high degree of independence, the Business Operations Analyst exercises sound judgment, manages multiple priorities, and provides actionable recommendations that support organizational ...
Costa Mesa, CA · On-site +1
$85K - $100K/yr
Working with a high degree of independence, the Business Operations Analyst exercises sound judgment, manages multiple priorities, and provides actionable recommendations that support organizational ...
Quick apply
Costa Mesa, CA · On-site +1
$85K - $100K/yr
Working with a high degree of independence, the Business Operations Analyst exercises sound judgment, manages multiple priorities, and provides actionable recommendations that support organizational ...
Westminster, CA · On-site +1
$85K - $100K/yr
Working with a high degree of independence, the Business Operations Analyst exercises sound judgment, manages multiple priorities, and provides actionable recommendations that support organizational ...
Westminster, CA · On-site +1
$85K - $100K/yr
Working with a high degree of independence, the Business Operations Analyst exercises sound judgment, manages multiple priorities, and provides actionable recommendations that support organizational ...
Fountain Valley, CA · On-site +1
$85K - $100K/yr
Working with a high degree of independence, the Business Operations Analyst exercises sound judgment, manages multiple priorities, and provides actionable recommendations that support organizational ...
Quick apply
Fountain Valley, CA · On-site +1
$85K - $100K/yr
Working with a high degree of independence, the Business Operations Analyst exercises sound judgment, manages multiple priorities, and provides actionable recommendations that support organizational ...
Anaheim, CA · On-site +1
$85K - $100K/yr
Working with a high degree of independence, the Business Operations Analyst exercises sound judgment, manages multiple priorities, and provides actionable recommendations that support organizational ...
Quick apply
Anaheim, CA · On-site +1
$85K - $100K/yr
Working with a high degree of independence, the Business Operations Analyst exercises sound judgment, manages multiple priorities, and provides actionable recommendations that support organizational ...
Garden Grove, CA · On-site +1
$85K - $100K/yr
Working with a high degree of independence, the Business Operations Analyst exercises sound judgment, manages multiple priorities, and provides actionable recommendations that support organizational ...
Garden Grove, CA · On-site +1
$85K - $100K/yr
Working with a high degree of independence, the Business Operations Analyst exercises sound judgment, manages multiple priorities, and provides actionable recommendations that support organizational ...
Tustin, CA · On-site +1
$85K - $100K/yr
Working with a high degree of independence, the Business Operations Analyst exercises sound judgment, manages multiple priorities, and provides actionable recommendations that support organizational ...
Tustin, CA · On-site +1
$85K - $100K/yr
Working with a high degree of independence, the Business Operations Analyst exercises sound judgment, manages multiple priorities, and provides actionable recommendations that support organizational ...
Long Beach, CA · On-site +1
$85K - $100K/yr
Working with a high degree of independence, the Business Operations Analyst exercises sound judgment, manages multiple priorities, and provides actionable recommendations that support organizational ...
Long Beach, CA · On-site +1
$85K - $100K/yr
Working with a high degree of independence, the Business Operations Analyst exercises sound judgment, manages multiple priorities, and provides actionable recommendations that support organizational ...
Los Alamitos, CA · On-site +1
$85K - $100K/yr
Working with a high degree of independence, the Business Operations Analyst exercises sound judgment, manages multiple priorities, and provides actionable recommendations that support organizational ...
Los Alamitos, CA · On-site +1
$85K - $100K/yr
Working with a high degree of independence, the Business Operations Analyst exercises sound judgment, manages multiple priorities, and provides actionable recommendations that support organizational ...
Anaheim, CA · On-site +1
$85K - $100K/yr
Working with a high degree of independence, the Business Operations Analyst exercises sound judgment, manages multiple priorities, and provides actionable recommendations that support organizational ...
Anaheim, CA · On-site +1
$85K - $100K/yr
Working with a high degree of independence, the Business Operations Analyst exercises sound judgment, manages multiple priorities, and provides actionable recommendations that support organizational ...
$15.74 - $19.82
5% of jobs
$19.82 - $23.90
15% of jobs
$25.57 is the 25th percentile. Wages below this are outliers.
$23.90 - $27.98
12% of jobs
$27.98 - $32.07
14% of jobs
The median wage is $33.43 / hr.
$32.07 - $36.15
13% of jobs
$36.15 - $40.23
12% of jobs
$42.07 is the 75th percentile. Wages above this are outliers.
$40.23 - $44.31
11% of jobs
$44.31 - $48.39
7% of jobs
$48.39 - $52.47
4% of jobs
$52.47 - $56.55
2% of jobs
$56.55 - $60.64
5% of jobs
$15
$36
$60
| Aspect | Operations Analyst Manager | Operations Analyst |
|---|---|---|
| Required Credentials | Bachelor's degree; often some management experience | Bachelor's degree; entry-level or related certifications |
| Work Environment | Supervisory role overseeing teams and projects | Analyzing data, supporting operations, and reporting |
| Employer & Industry Usage | Used in companies with larger operations teams | Common in various industries for operational support |
| Search & Comparison Intent | Looking for managerial operational roles | Seeking operational analysis or support roles |
The Operations Analyst Manager typically oversees teams, manages projects, and requires some management experience, whereas the Operations Analyst focuses on data analysis and supporting operational processes. The managerial role involves leadership responsibilities, while the analyst role is more focused on analysis and reporting within the same industry.
$62K - $90K/yr
Full-time
Medical, Dental, Vision, Retirement, PTO
Re-posted 23 days ago
Collectors is the leading creator of innovative technology that provides value-added services for collectors worldwide. We grade, authenticate, vault, and sell millions of record-setting collectibles, all while modernizing and digitalizing the process to further our mission of helping collectors pursue their passions. We're always on the lookout for talented people to join our growing team.
Our services span collectible trading cards, autographs, comic books, coins, video games, event tickets, and memorabilia. Our subsidiaries include PSA, PCGS, Beckett, SGC, and Card Ladder.
Since our founding in 1986, we have graded and authenticated millions of items. We employ more than 3000 people across our headquarters in Santa Ana, California and offices in New Jersey, Texas, Florida, Japan, Shanghai, Hong Kong, Canada, Mexico, Germany, and France.
As part of our interview process, we request that candidates have their cameras on during video interviews. This helps foster meaningful conversation and allows us to create an experience that closely resembles our standard working environment. Certain interview steps may take place by phone. For remote roles, and at our discretion, candidates may be asked to participate in an on-site interview as part of the final stages of the process.
We understand there may be occasional circumstances requiring accommodation and are happy to discuss them as needed. Your recruiter will be able to clarify expectations and answer any questions you have.
About the Role:
We're looking for an Operations Analyst who leads with curiosity and communication. This role sits within our Operations organization, with a primary focus on supporting our Customer Relations teams. The ideal candidate is deeply data fluent, translates complex business questions into clear insights, and has the interpersonal intelligence to understand what stakeholders need and the drive to deliver independently.
You'll report to the Senior Manager, Operations Analytics and work onsite 3+ days a week from our Santa Ana, CA office.
What You'll Do:
Embed yourself in our Operations teams to understand how they work and what they need to succeed, then build the reporting and analysis that supports them.
Work from the stakeholder backwards: listen closely, ask the right questions, and translate business needs into actionable reporting and analysis.
Build and maintain dashboards and reports that are clear, robust, and accessible to non-technical audiences.
Support Customer Relations with reporting on call center performance, customer trends, and service quality.
Partner with broader operations leadership on analytics around resourcing, throughput, and operational performance.
Leverage data across internal systems to identify trends, inform recommendations, and guide projects from scoping through delivery.
Train team members on data tools and best practices to build broader analytical self-sufficiency.
Who You Are:
Must Haves:
3+ years of experience in operations or business analytics
Understanding of data best practices, visualization and reporting
Strong proficiency with SQL
Advanced level of proficiency with Google Sheets and/or Excel
Nice to Haves:
5+ years of experience in operations or business analytics
Experience supporting operations and/or customer facing teams
Experience with Google Cloud Platform and Big Query
Familiarity with Collectors Operations
Salesforce platform familiarity
Experience using Lightdash, Tableau, Looker or similar
Evidence of training others to use tools or data
BS/MS in related field
Familiarity with ticketing or case management systems
Call center reporting experience
Experience using Lightdash
Proficiency in using AI to analyze data and generate docs, presentations, graphs and dashboards
Experience supporting and collaborating with cross-functional teams
Strong communication skills and the ability to build trust with non-technical stakeholders
Salary Range: The salary range for this position is $62,000 - $90,000. Actual compensation on this range varies based on a variety of non-discriminatory factors, including location, job level, experience, and skill set.
Reasons To Join Us:
Health Insurance: All full-time employees are eligible to enroll in Medical, Dental, and Vision
Additional Benefits: Full-time employees are eligible for fertility, commuter, and educational assistance benefits
401(K) Matching Plan: We are proud to offer a competitive 401k matching plan to our employees to support their future financial goals
Vacation: All salaried employees are eligible for flexible time-off
Holiday Pay: All regular, full-time employees are eligible for ten company paid holidays
Employee Discounts: Employees receive discounts on select grading services for approved submissions
Flexible Hours: Many of our teams offer flexible schedules with varying shifts and will work with you to accommodate your needs
Fun Working Environment: Our team members are invited to participate in celebrations, holiday events, and team building activities
Collectors uses e-Verify to validate your ability to work legally in the United States.
We are aware that there are instances where individuals are receiving job offers that fraudulently allege to be from Collectors or one of our business units. This type of fraud can be carried out through false websites, through fake e-mails claiming to be from the company or through social media. We never ask for personal information such as your bank account, Social Security numbers or National IDs, nor do we send or request payments for the purchase of business-related equipment. If you suspect fraud, please reach out to interviewfraud@collectors.com.
We are committed to equal employment opportunity regardless of race, color, ethnicity, ancestry, religion, national origin, gender, sex, gender identity or expression, sexual orientation, age, citizenship, marital or parental status, disability, veteran status, or other class protected by applicable law. We believe that a team that represents a variety of backgrounds, perspectives, and skills will better service the diverse community of collectors we support.
If you require an accommodation to apply or interview with us due to a disability or special need, please email interviewaccommodation@collectors.com
U.S. residents: for disclosures relating to personal information we collect during the employment application and recruitment process, please see our Privacy Notice for U.S. Applicants.
If you are based in California, you can read information for California residents here.
