Operational Risk Manager Jobs in Melbourne, FL (NOW HIRING)

Delaware North’s Parks and Resorts Division at Kennedy Space Center is seeking an experienced, full-time Safety Manager to join our team in Merritt Island, Florida. This leadership role plays a critical part in safeguarding complex, world-class attractions, with a strong emphasis on theme park rides and attractions and the transition from construction to live operations. The Safety Manager will set the strategic vision for the Safety Department, proactively identifying risks, ensuring regulatory compliance, and conducting comprehensive operational assessments. You will champion a strong, engaged safety culture, guiding the organization through periods of growth and change while supporting safe, efficient, and innovative guest experiences.

If you thrive in a fast-paced environment, bring a transition-focused mindset, and are eager for hands-on leadership in a one-of-a-kind attraction setting, Delaware North Parks and Resorts invites you to apply today.

Minimum – Anticipated Maximum Base Salary: $68,300 - $92,200 / year

In addition to base salary, we offer an annual bonus plan based on company and individual performance, or a role-based, uncapped sales incentive plan. The advertised pay range represents what we believe at the time of this job posting, that we would be willing to pay for this position. Only in special circumstances, where a candidate has education, training, or experience that far exceeds the requirements for the position, would we consider paying higher than the stated range. Information on our comprehensive benefits package can be found at https://careers.delawarenorth.com/benefits/.

At Delaware North, we care about our team members' personal and professional journeys. These are just some of the benefits we offer: 

• Medical, dental, and vision insurance
• 401(k) with up to 4% company match 
• Annual performance bonus based on level, as well as individual, company, and location performance
• Paid vacation days and holidays
• Paid parental bonding leave
• Tuition and/or professional certification reimbursement
• Generous friends-and-family discounts at many of our hotels and resorts

• Direct and manage the development, implementation, and effective use of information systems, processes, and program documentation 
• Manage program details and costs while coordinating casualty activities, including claims, loss control, and audits 
• Conduct on‑site investigations, perform risk assessments, determine root causes, and draft reports with findings and recommendations 
• Coordinate with third‑party claims administrators to manage workers’ compensation claims, control costs, and support resolution and settlement 
• Provide leadership and direction for health and safety programs, ensure compliance with policies and legal requirements, and reduce claim frequency and severity 
• Partner with Human Resources and corporate stakeholders to analyze risk trends, justify prevention programs, and support hazard elimination through design reviews 
• Ability to drive company vehicles throughout property

• Bachelor's degree in occupational safety and health, safety management, or a related field; an equivalent combination of education and relevant professional experience may be considered 
• Minimum of 5 years of practical work experience in a risk management or workers’ compensation claims environment, including experience interfacing with the Department of Labor 
• Experience managing safety programs in complex operational environments that include mechanical ride systems, simulation-based attractions, or immersive guest experiences with moving equipment and dynamic risk exposure preferred 
• Familiarity with inspection protocols, incident response, and regulatory considerations related to ride or attraction 
• Experience investigating, reporting, and managing workers’ compensation cases, including representing employers in board or mediations 
• Leadership experience in establishing and maintaining risk management programs and activities, including loss prevention, claims settlement, and administration 
• Experience in implementing processes and procedures to ensure OSHA regulations are met 
• CSP certification is a plus 
• Driver's license required

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Delaware North is the food and beverage, and retail partner at The Kennedy Space Center Visitor Complex since dating back to 1995. The Kennedy Space Center Visitor Complex is the visitor center at NASA's Kennedy Space Center in Florida. It features exhibits and displays, historic spacecraft and memorabilia, shows, educational camps and programs, two IMAX theaters, and a range of bus tours.

Our business is all about people, and that includes you. At Delaware North, you’re not just part of a team — you’re part of a global legacy: a family-owned company with 100+ years of history behind it. Our operations span the world, offering you unique paths to growth and success.

Who says you can’t love where you work? With jobs in iconic sports arenas, stunning national parks, exciting casinos, and more, we pride ourselves on giving the world great times in great places. And whether you’re interested in restaurants, hotels, sports, gaming, operations, or retail, part-time or full-time, we’re invested in helping you achieve your career goals.

Together, we’re shaping the future of hospitality — come grow with us!

Delaware North, along with its subsidiaries, is an equal opportunity employer, showcasing job opportunities and considering applicants for all positions without regard to race, color, religion, sex, gender identity, national origin, age, disability, protected veteran status, sexual orientation, or any other legally protected status.