Operational Risk Manager Jobs in Lake Mary, FL (NOW HIRING)

Orlando Health Medical Group is a comprehensive physician group serving patients from across the southeastern United States. With more than 200 practices and 1,200 physicians, Orlando Health Medical Group has a strong representation in over 55 specialties, including cardiology, vascular medicine, orthopedics, oncology, digestive health, neurology, neurosurgery, bariatric surgery, general surgery, bone marrow transplant and critical care medicine, as well as more than 30 pediatric subspecialties, women’s health, primary care and the largest hospitalist program in Florida.

Orlando Health Medical Group is part of the Orlando Health system of care, which includes award-winning hospitals and ERs, specialty institutes, urgent care centers, primary care practices and outpatient facilities that span Florida’s east to west coasts and beyond. Collectively, our 27,000+ team members honor our over 100-year legacy by providing professional and compassionate care to the patients, families and communities we serve.

Orlando Health is committed to providing you with benefits that go beyond the expected, with career-growing FREE education programs and well-being services to support you and your family through every stage of life. We begin your benefits on day one and offer flexibility wherever possible, so that you can be present for your passions. “Orlando Health Is Your Best Place to Work” is not just something we say, it’s our promise to you.

Position Summary:

The Risk Manager III provides strategic leadership for risk management initiatives, directly influencing organizational policy, patient safety culture, and regulatory compliance. This role partners with leadership to design, implement, and evaluate risk prevention programs that drive measurable improvements in patient outcomes and operational efficiency.

Essential Functions:
• Provides strategic leadership for risk management initiatives, directly influencing organizational policy, patient safety culture, and regulatory compliance.
• Directs complex investigations and root cause analyses, ensuring timely resolution and organizational learning.
• Partners with leadership to design, implement, and evaluate risk prevention programs that drive measurable improvements in patient outcomes and operational efficiency.
• Represents Orlando Health in high-level interactions with state and federal regulatory agencies, industry groups, and external stakeholders.
• Ensures compliance with Florida Risk Statutes, risk management related Joint Commission standards, and other accrediting and regulatory agencies, directly impacting patient safety and minimizing organizational liability.
• Serves as the principal advisor to leadership on risk trends, mitigation strategies, and emerging regulatory issues.
• Directs complex investigations and cause analyses, ensuring timely resolution, organizational learning, and continuous improvement.
• Champions a culture of safety and continuous improvement through cross-functional collaboration, education, and change management.
• Utilizes advanced data analytics to identify trends, forecast risks, and inform strategic decision-making.
• Responds to professional liability and facility questions posed by physicians, nurses, and other personnel, delivering expert guidance and timely solutions.
• Receives and investigates reports of product problems, ensuring appropriate responses to federal, state, and manufacturer reporting requirements.
• Works collaboratively with the executive team to implement risk and safety initiatives.
• Provides guidance in the disclosure process for medical errors, promoting accountability and continuous improvement.
• Ensures compliance with various codes, laws, and regulations concerning patient care, including those mandated by state and federal agencies and incident reporting requirements; includes investigation activities of federal, state, and local enforcement authorities.
• Maintains reasonably regular, punctual attendance consistent with Orlando Health policies, the ADA, FMLA and other federal, state and local standards.
• Maintains compliance with all Orlando Health policies and procedures.

Other Related Functions:
• Develops, coordinates, and administers facility or assigned area-wide systems for risk identification, investigation, and reduction; performs risk surveys and inspects patient care areas; and reviews the facility or assigned area for loss potential.
• Provides proactive analysis of patient safety and medical errors processes, including the analysis of operational/clinical areas/trends and recommendations to mitigate clinical risk.
• Provides oversight, support, and response to escalation of on-call events for clinical risk management services and participates in on- call responsibilities.
• Ensures administrators and appropriate leadership are informed regarding occurrences, findings, and risk management recommendations, supporting the design and implementation of department-specific risk management programs.
• Delivers targeted in-service training to personnel, empowering staff to proactively minimize liability exposure within their departments and across the facility
• Facilitates and oversees all causes analysis investigations and reporting of adverse events to the appropriate parties.
• Mentors new team members in risk management activities and is responsible for new hire orientation, including applicable educational in-services.
• Monitors legislative and regulatory developments related to healthcare risk management, communicating relevant updates to stakeholders and adopting practices as needed.

• Cross-trained in multiple areas of risk management to provide coverage for Risk Manager and Senior Risk Manager roles as needed.
• Coordinates and leads organizational projects, driving innovation and continuous improvement in risk management practices
• Designs and delivers in-service training to hospital personnel to enhance awareness of their role in reducing facility or assigned areas liability exposure.
• Ensures participation on committees directed towards promoting patient safety issues, risk reduction, and compliance, contributing strategic insights and leadership.
• Demonstrates all competencies required by Florida Statute.
• Performs other duties as assigned.

Education/Training:
Bachelor’s degree in healthcare or a closely related field.

Licensure/Certification:
Certification required: Certified Professional in Healthcare Risk Management (CPHRM) from the American Hospital Association Certification Center (AHA-CC).

Experience:
• Five (5) years of clinical or medical legal experience, to include three (3) years’ experience in a supervisory capacity and three (3) years of clinical Risk Management experience.
• Advanced PC literacy required.

Education/Training:
Bachelor’s degree in healthcare or a closely related field.

Licensure/Certification:
Certification required: Certified Professional in Healthcare Risk Management (CPHRM) from the American Hospital Association Certification Center (AHA-CC).

Experience:
• Five (5) years of clinical or medical legal experience, to include three (3) years’ experience in a supervisory capacity and three (3) years of clinical Risk Management experience.
• Advanced PC literacy required.