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Operational Readiness Manager Jobs in Colorado (NOW HIRING)

This position directs, coordinates, and manages supply chain teams and activities to ensure efficient logistical support, operational readiness, accountability of property, and continuous process ...

This position directs, coordinates, and manages supply chain teams and activities to ensure efficient logistical support, operational readiness, accountability of property, and continuous process ...

The SSM provides direct supervision to unarmed security personnel, supports the Campus Security Manager, and serves as a key site leader for operational readiness, audits, inspections, post order ...

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Operational Readiness Manager information

What is an operational readiness manager?

An Operational Readiness Manager is responsible for ensuring that a company’s people, processes, and systems are fully prepared for the launch or transition of new projects, systems, or facilities. They coordinate between various departments to identify potential risks, develop readiness plans, and implement solutions to ensure smooth operations from day one. Their role often involves change management, training, and testing to confirm that all operational requirements are met prior to go-live. This position is crucial in industries such as construction, IT, energy, and manufacturing, where seamless transitions are critical for business continuity.

How does an operational readiness manager collaborate with cross-functional teams during project rollouts?

Operational Readiness Managers work closely with departments such as engineering, IT, HR, and operations to ensure all aspects of a project are ready for launch. They facilitate regular meetings, coordinate readiness assessments, and align stakeholders on deliverables and timelines. This role often serves as a bridge between technical teams and business units, ensuring seamless communication and that potential risks or gaps are addressed early. Effective collaboration helps ensure a smooth transition from project phase to operational use, minimizing disruptions.

What are the key skills and qualifications needed to thrive as an operational readiness manager, and why are they important?

To excel as an Operational Readiness Manager, you need expertise in project management, risk assessment, process improvement, and a relevant bachelor's degree, often in business, engineering, or a related field. Familiarity with project management tools (like MS Project or Primavera), readiness assessment frameworks, and sometimes certifications such as PMP are typically required. Strong leadership, problem-solving, and communication skills help you coordinate cross-functional teams and manage complex transitions. These skills ensure seamless project launches, minimize operational disruptions, and drive continual organizational improvement.

What is the difference between Operational Readiness Manager vs Project Manager?

AspectOperational Readiness ManagerProject Manager
Primary FocusEnsuring operational systems and processes are prepared for launch or changePlanning, executing, and closing projects within scope, time, and budget
CertificationsCertifications like PMP, Six Sigma often preferredProject Management Professional (PMP), PRINCE2
Work EnvironmentOperations teams, cross-departmental coordinationProject teams, stakeholders, clients
Industry UsageCommon in industries with complex operational setups like manufacturing, energyWidely used across various industries for project execution

While both roles require strong project management skills and certifications, the Operational Readiness Manager focuses on preparing operational systems for deployment, whereas the Project Manager oversees the entire project lifecycle. Understanding these differences helps organizations assign the right responsibilities and find suitable candidates.

What are popular job titles related to Operational Readiness Manager jobs in Colorado?

For Operational Readiness Manager jobs in Colorado, the most frequently searched job titles are:

What job categories do people searching Operational Readiness Manager jobs in Colorado look for?

The top searched job categories for Operational Readiness Manager jobs in Colorado are:

What cities in Colorado are hiring for Operational Readiness Manager jobs?

Cities in Colorado with the most Operational Readiness Manager job openings:

Infographic showing various Operational Readiness Manager job openings in Colorado as of August 2026, with employment types broken down into 88% Full Time, 4% Temporary, and 8% Contract. Highlights an 92% In-person, and 8% Remote job distribution.

Operations Manager

Citadel Security USA

Fort Collins, CO • On-site

$65K/yr

Full-time

Posted 5 days ago


Key responsibilities

  • Oversee the daily execution of assigned contracts, ensuring teams, schedules, compliance, and service standards remain on track.

  • Coordinate staffing plans, monitor staffing levels, and address operational issues to maintain service continuity.

  • Serve as a field-level contact for assigned accounts, monitor service quality, and support operational reviews and client concerns.


Job description

Location: Fort Collins, CO 80524
Employment Type: Full-Time
Pay: $65,000 per year
Schedule: Monday - Friday | Weekend on-call coverage as needed
Position Summary
Citadel Security USA is seeking an experienced Operations Manager to oversee the daily execution of assigned contracts and ensure teams, schedules, compliance requirements, and service standards remain on track.
This position serves as a key connection point between field personnel, site supervisors, and the District Manager. The Operations Manager is responsible for identifying operational challenges early, coordinating solutions, supporting workforce readiness, and maintaining consistent service delivery across assigned locations.
The successful candidate will be organized, responsive, comfortable making decisions in a fast-moving environment, and capable of balancing employee needs with operational requirements and contractual expectations.
What You Will Be Responsible For
Daily Operations & Contract Execution
  • Oversee the day-to-day execution of assigned contracts and operational requirements.
  • Monitor staffing levels, post coverage, employee readiness, and overall service continuity.
  • Work closely with site supervisors and field personnel to address operational issues before they affect service delivery.
  • Review performance trends and take appropriate corrective action when standards are not being met.
  • Coordinate operational changes, staffing adjustments, and implementation of updated procedures.
  • Support consistent execution of contractual responsibilities across assigned locations.
  • Escalate significant operational concerns to the District Manager with clear supporting information.
  • Help maintain strong working relationships with employees, supervisors, management, and clients.

Workforce Scheduling & Labor Management
  • Coordinate staffing plans to maintain appropriate coverage across assigned posts.
  • Review schedules for accuracy, coverage gaps, overtime concerns, and labor requirements.
  • Work with supervisors to address call-offs, vacancies, schedule changes, and other staffing challenges.
  • Monitor labor utilization and help maintain staffing levels within established operational expectations.
  • Review timekeeping information and address discrepancies when identified.
  • Assist with workforce planning during periods of increased staffing demand or operational changes.
  • Support efforts to improve employee retention, attendance, and overall workforce stability.

Compliance, Licensing & Workforce Readiness
  • Monitor employee qualifications, required licenses, certifications, and other position-specific credentials.
  • Help ensure personnel assigned to positions meet applicable state and company requirements.
  • Track expiring credentials and coordinate follow-up when documentation requires renewal or updating.
  • Maintain awareness of applicable state licensing and Guard Card requirements.
  • Work with supervisors to address qualification or compliance gaps promptly.
  • Support internal reviews, audits, and corrective action initiatives related to workforce compliance.
  • Ensure required operational records and documentation are maintained accurately.

Recruitment, Screening & Employee Development
  • Partner with recruiting and operational leadership to identify staffing needs and hiring priorities.
  • Assist with applicant screening, interview coordination, onboarding, and workforce placement.
  • Help ensure new employees are prepared for their assigned responsibilities before beginning work.
  • Support training, coaching, and development initiatives for supervisors and field personnel.
  • Identify recurring performance concerns and work with leadership to establish appropriate improvement measures.
  • Encourage accountability, professionalism, and consistent adherence to company expectations.
  • Contribute to employee retention efforts through regular communication and responsive operational support.

Equipment, Uniform & Asset Accountability
  • Monitor the availability and condition of required uniforms, equipment, and operational assets.
  • Coordinate replacement or replenishment needs with the appropriate internal teams.
  • Maintain accurate accountability for company-issued property and assigned equipment.
  • Follow established procedures for issuing, recovering, and documenting company assets.
  • Address recurring equipment or supply issues that may interfere with operational readiness.

Client Operations & Quality Assurance
  • Serve as a field-level operational contact for assigned accounts and support day-to-day service needs.
  • Monitor service quality and identify opportunities to improve consistency and performance.
  • Conduct operational reviews and site visits as needed to evaluate staffing, appearance, documentation, and adherence to established procedures.
  • Follow up on client concerns and coordinate corrective actions with the appropriate leadership team.
  • Assist with implementing new contracts, operational changes, and updated client requirements.
  • Maintain professional communication with client representatives while protecting company standards and contractual commitments.
  • Provide the District Manager with timely updates regarding operational performance, staffing, employee issues, and client concerns.

Required Qualifications
  • Valid driver's license required.
  • Must be 21 years of age or older.
  • High school diploma or GED required.
  • Minimum of 3 - 5 years of supervisory experience in private security, law enforcement, military, or a related field.
  • Strong organizational skills with the ability to manage multiple priorities simultaneously.
  • Ability to communicate effectively with employees, supervisors, management, and clients.
  • Ability to evaluate operational problems and take appropriate action.
  • Working knowledge of applicable state licensing and Guard Card requirements.
  • Ability to work independently while maintaining regular communication with District-level leadership.
  • Availability for weekend on-call responsibilities as needed.

Preferred Qualifications
  • Associate's degree or higher in Criminal Justice, Business Administration, Management, or a related field.
  • Previous experience managing workforce scheduling or staffing coordination.
  • Experience supporting contract-based services or multi-location operations.
  • Familiarity with workforce management, scheduling, or timekeeping platforms.
  • TrackTik experience preferred.
  • Previous experience with compliance tracking, employee credential management, or operational audits.
  • Experience working directly with clients or account representatives.
  • Demonstrated experience improving staffing reliability, employee performance, or service consistency.

Skills That Will Help You Succeed
  • Strong planning and organization
  • Practical problem-solving and decision-making
  • Clear written and verbal communication
  • Workforce coordination and scheduling
  • Time and labor management
  • Performance monitoring
  • Conflict resolution and professional de-escalation
  • Attention to detail
  • Accountability and follow-through
  • Ability to manage competing priorities
  • Professional judgment and discretion

Equal Opportunity Employer
Citadel Security USA is an Equal Opportunity Employer. All qualified applicants will be considered for employment without regard to race, color, religion, sex, national origin, age, disability, veteran status, or any other protected status under applicable law.