Operational Key Account Manager Jobs in Springfield, IL

About REHAU Water Technologies

REHAU Water Technologies is a leading manufacturer of polymer-based solutions serving the municipal water, plumbing, hydronic, and building systems markets. With operations across North America and around the world, we are committed to delivering innovative, sustainable products that improve infrastructure, conserve resources, and enhance everyday life.

At REHAU, our success is built on our people. We foster a culture of safety, teamwork, accountability, and continuous improvement while providing employees with opportunities to grow their careers and make a meaningful impact.

About the Role

We are seeking a strategic and customer-focused Key Account Manager to lead the growth and development of key National and Regional Residential Builder and OEM relationships across North America.

This role is responsible for developing long-term account strategies, expanding market penetration, identifying new growth opportunities, and strengthening partnerships with some of REHAU's most important customers. Success in this role comes from building executive-level relationships, aligning customer needs with REHAU's solutions, and collaborating across Sales, Marketing, Product Management, Engineering, Operations, and Customer Service to deliver exceptional value.

The ideal candidate combines strategic thinking, technical aptitude, and relationship-building skills with a passion for driving growth in the plumbing, hydronic, and building products markets.

Key Responsibilities

Strategic Account Leadership

• Develop and execute strategic account plans that support revenue growth, market expansion, and long-term customer success.
• Build and maintain strong relationships with executive decision-makers and key stakeholders within National Builders, Regional Builders, and OEM organizations.
• Identify opportunities to expand REHAU's presence within existing accounts and develop strategies to secure new business.
• Lead contract negotiations, renewals, and commercial discussions that support mutually beneficial partnerships.
• Monitor account performance, revenue forecasts, market trends, and customer initiatives to identify growth opportunities and potential risks.

Business Development & Market Growth

• Drive specification influence and product adoption across residential builder and OEM accounts.
• Partner with field sales teams to support project opportunities, contractor relationships, and market development initiatives.
• Identify emerging market trends, competitive activity, and customer needs to support business planning and growth strategies.
• Develop and maintain account profiles, growth plans, and customer-specific strategies.

Cross-Functional Collaboration

• Collaborate closely with Product Management, Engineering, Marketing, Supply Chain, Operations, Legal, and Customer Service teams to deliver customer-focused solutions.
• Serve as the voice of the customer within REHAU and advocate for opportunities that support long-term business growth.
• Provide regular updates to leadership regarding account performance, growth opportunities, market conditions, and strategic initiatives.

Required Qualifications

• Five or more years of experience in strategic sales, business development, or key account management.
• Experience working within the plumbing, hydronics, HVAC, building products, construction, manufacturing, or related industries.
• Demonstrated success managing large strategic accounts and developing long-term customer relationships.
• Strong business acumen with experience developing account growth strategies and revenue plans.
• Excellent communication, presentation, negotiation, and relationship management skills.
• Experience utilizing Salesforce or similar CRM platforms.
• Ability to travel up to 50% throughout North America.

Preferred Qualifications

• Bachelor's degree in Business, Engineering, Construction Management, Marketing, or a related field.
• Experience working with National Builders, Regional Builders, OEM customers, or large distribution organizations.
• Technical knowledge of plumbing, hydronic, mechanical, or building systems.
• Experience working within specification-driven sales environments.

What You'll Bring

• Strategic thinking and business planning capabilities.
• Strong relationship-building and influencing skills.
• A collaborative and customer-focused mindset.
• Excellent communication and executive presentation skills.
• Accountability, initiative, and a growth-oriented approach.
• The ability to navigate complex organizations and drive results through influence.

Compensation & Benefits

REHAU Water Technologies offers a competitive total rewards package designed to support the health, financial well-being, and professional growth of our employees.

Compensation

• Salary Range: $140,000 – $170,000 annually
• Performance Incentives: Depending on the position, employees may be eligible to participate in annual and/or quarterly incentive programs designed to reward individual, team, and company performance.
• Vehicle reimbursement or participation in the company's vehicle allowance program
• Company-issued mobile phone or monthly mobile device reimbursement

Benefits

• Medical, Dental, Vision, and Prescription coverage
• PPO, HSA, and FSA options
• Company-paid Life and Disability Insurance
• 401(k) with company match
• Tuition reimbursement
• Paid Time Off and 11 Company Holidays
• Professional development and career growth opportunities